Door Doctor installed a replacement garage door spring for me with a five-year warranty in August…read more2022. It failed in July 2025. Their technician replaced this spring with the same type (250 lb. x 32 spring), but he indicated that given the weight of the wooden door, a heavier spring should have been installed back in 2022. (A 262 x 40 lb. "High Cycle"). I have written Door Doctor multiple times including certified return receipt to have the proper spring installed, but they have yet to contact me and resolve the issue. Dave

I'm really disappointed with my experience with Door Doctor. The initial appointment and quote…read moreprocess started off well, and I was genuinely interested in moving forward with them for a new insulated garage door install. After requesting an updated estimate( since the one they sent me had the wrong color) and asking for the door color to be changed to white, I was told I would receive corrected pricing and additional information/photos. After hearing nothing back, I personally followed up by phone and was told Alex would contact me later that same day. Unfortunately, I never received a call or email. At that point, I even reached out directly to Norris, the technician who originally came out to measure my door, because I still had his number from when he called before the appointment. I explained that I was disappointed with the lack of communication, and he responded saying he would have Alex call me. Once again, no one ever followed up. For a project that costs thousands of dollars, communication and follow-through matter. I understand companies get busy, but repeatedly promising callbacks that never happen is frustrating and discouraging as a customer who was ready to move forward. At this point, I'll be taking my business elsewhere.

Perfect service…read more Called at 8am. They came at 9am. Immediately diagnosed the problem (broken spring) and replaced the part in less than an hour. We had a working garage by 10am.

I was sweeping out around my garage door this morning - and managed to disturb with the broom - the…read morewires that go to one of the garage door sensors that are mounted at floor level. As a result - the Liftmaster garage door opener would not open the door. So I jumped on Yelp and found a local, highly rated garage door contractor: G&S Garage Doors out of Chantilly, VA. Steve quoted me a $95.00 service fee to come out and diagnose the issue, plus inspect and "tune up" the garage door and system - which includes making sure all the nuts and bolts are tight - and applying lubricant to the appropriate friction points. I called them just after 12 noon - they had a technician out here by 2:30 pm. After looking things over - the tech determined I had jostled one of the wire nuts going to one of the sensors - he retightened the wires - and voila - my garage door was back to functioning properly. After lubricating the whole shebang - the whole system operated noticeably quieter. He advised that "Best Practice" is to lubricate the appropriate points - twice per year. He also pointed out a low-level squeak coming from the Liftmaster motor - there is apparently a plastic gear inside the unit - which means the motor may eventually fail. I'll wait until then to replace and upgrade the unit. Thankful for the quick response and turnaround on the repair and maintenance! A+! #GAndSGarageDoors

They came and helped us with our door about 2years ago. We called them again and we are at 72 hours…read moreof no response. We are going to now go and use a different company. Their facebook page also shows many others stating the same thing.

I used Diamond Garage Doors back in June of this year when my sensor on one of my garage doors was…read morenot working. I called them during the week late afternoon and they came to my house in a couple of hours. They fixed the issue that same afternoon. I needed to do a checkup / tune up of my two garage doors and because of the great service I had received earlier I called them. Mathew came on time and serviced both garage door openers. He checked all the operations including the safety features. He did a very nice job. The cost was also reasonable. I highly recommend this local family owned company. Juan M

I've known Mr. Walton since early 2000. Incredible attention…read moreto detail and the best quality. Highly recommend to anyone who wants the best quality.

Wonderful service from Joe at Pro Lift! He went above and beyond to help me. Highly recommend!read more

I had a great experience with Royal Garage Door. Mr. Ilyas arrived right on time and was extremely…read moreprofessional and knowledgeable. He quickly diagnosed the issue, explained everything clearly, and completed the repair efficiently. The pricing was very reasonable, and the quality of service was top-notch. I highly recommend Royal Garage Door to anyone looking for reliable and honest garage door service

Excellent service. He installed new door openers in a house I was selling and the new one I moved…read moreinto. He also replaced some defective rollers. Reasonable price. Highly recommended!

My partner called Joe on inquiring his service on garage door problems. He asked for a video…read moreshowing the problem. From looking at the video, he was able to conclude it was a sensor misalignment problem. Sure enough, my partner realigned the sensors and the garage worked again. Honest Joe did this phone consultation at no cost. He is so honest and knowledgeable. This was the second time we have used this business. The first time was years ago on a different garage requiring an in person visit to diagnose and correct a more serious problem. That was also a five star experience too. His service and quality has not gone down and he is our go to person whenever we have garage problems. You cannot find a better garage repair person in this area.

Terrible company. The worker showed up high. Do not use. Beware. I wish I could give zero stars.read more

Last night after 7 pm when opening my garage door, the operating bracket broke from the wall…read morebracing panel and the door was inoperable. I reached out through Yelp AI and got connected with Garage Improvements and they contacted me with 5 minutes! I sent pictures and arranged for an appointment the next morning (Saturday) at 9 am. I received an ETA text and David arrived at approximately 8:30 am. David was so very professional, polite and promptly went to work to fix the problem. He also suggested a full door inspection and I asked for lubrication to make the door quieter. All was done and all works perfectly now. I no longer wake the neighborhood opening my noisy garage door and am so thankful. This company is highly recommended by me and I will use their services in the future as needed. Perfect service from start to finish and pricing is extremely reasonable. Note: Their profile states that they service the Arlington area, but please know that they service Woodbridge, Stafford areas as well. Give them a call! I'm so glad that I did!

David came out within an hour and charged a reasonable price to reprogram my garage and let me know…read morehow to prevent the issue in the future.

Install 2 springs on double doors. Quit being cheap hurting your customers. This could have caused…read moreinjury and more property damage

A while after garage door checkup/tuneup, door started binding when starting raising. It took a…read morecouple no-cost follow-up visits to diagnose and remedy what turned out to be -- of course -- a relatively simple problem. Both technicians were competent, friendly, efficient. We'll keep entrusting our garage door to them!