I came here today for Botox, filler and cryotherapy. The appointment was for 1p and Dr. Diaz…read morepromptly called me in at the appointed time. I really appreciate the time he took with me in going over options for cosmetic work I wanted done on my eyes. He was up front about what was possible - and what was not. The injections were not painful at all and it helped that he used plenty of ice both before and after the procedure. The cryotherapy stung a little but I expected that to remove some brown spots and skin tags. The price for all three procedures was far less than I thought (like less than a thousand). Wayne at the front desk was amazing. I'm going back in a few months for more work. If you want a place that treats you with respect, I highly recommend.

Love Dr Diaz, very reasonable prices and super personable / welcoming. Nice clean space, in and out…read morewithin minutes of my appointment time.

I waited until a couple of weeks passed after my facial so I could give a fair review of results…read more Holy. Smokes. I try to take really good care of my skin, at home, and I occasionally get facials, but this one treatment (the 12-step facial) made my skin look better than it ever has. Ever. (side note - I ran into my neighbor a week after my facial and she said that she and her husband had seen me in passing a day or two before and BOTH commented on how good my skin looked! So it's not just me who noticed, clearly). One thing I appreciated that the owner Anisa said is that they don't do things there that you can do yourself. A scrub? A mask? That's usually what facials I've had do. And... those are things I do at home, all the time. THIS facial, though. Peels, microdermabrasion, oxygen, LED light - I mean. It was a lot, and I appreciated the explanation of each step by my aesthetician. It's not inexpensive, but they offer a subscription plan where you get multiple treatments at a bit of a discount so I plan to do that. But I have told so many people about how great my experience was. The salon is gorgeous, and the facial was the best I've ever had. I will absolutely be back.

This is the best facial spa in Chicago! The place is very beautiful and clean. The owner (Anisa) is…read moreso sweet and knowledgeable when it comes to skincare. She doesn't push you into buying products or services. You can tell she's really good at her job from her flawless skin. Everyone who works here is super friendly and they all have flawless skin as well. My skin is much better after going here for 6 times. I feel confident going outside without my makeup on. I can't thank you guys enough Anisa and June!

I am so happy with my esthetician Clair. We did a chemical peel a month ago that renewed my face…read more It looks and feels great. She also recommended some skincare and perfect instructions on how to apply everything. I'm just so glowy. They also carry some great sunscreens. I tried for the first time ALASTIN tinted sunscreen. Wowza. Worth every penny. I'm able to use it around my eyes without any sting. Try Claire out for your skin needs!!!! You'll be so happy you did!!!!

FINALLY found a go-to facial spot for my needs. I've always been skeptical and iffy about facials…read morebecause I'm already a skincare addict, but after meeting Audrey, Sarah, and Ronie.. I'll forever be going back for my facial and injection needs. I tried an advanced VI Peel with Audrey (@audrey_spaderma) and learned a lot because she was very educational and tended to my skin texture and pore needs. I got a lot of compliments post peel and thought I was just oily but when I touched my skin, it was like BABY CHEEKS and naturally glowing. My first ever hydrafacial was with Sarah (@sarah_spaderma) and I also went through a microneedling treatment plan and honestly, it fixed these acne scars I've had and also one on my nose that "only I can see" but it definitely smoothed out. I still remember when I told Sarah I love it when people go ham and CLEAR ME UP, and she responded "Oh, I go ham" and she extracted out my pores and my face always feels refreshed afterwards. I was introduced to Ronie (@ronie_spaderma) when I got interested in trying Botox, I ended up with Dysport and Ronie is the best. She's quick and efficient and knows exactly what I need without making me feel self conscious and feel the botox. She's also lowkey famous with local celebrity clients so check her out! I just DM them on instagram and they're super nice and knowledgeable to your needs so no worries on how to get started!

Love the vibe of this place, very mellow and peaceful. I've gotten both 90- and 60-minute massages…read morefrom Josh and have loved each and every one of them. Josh checked in with me throughout the massage (but not too often) about pressure and comfort. I'll be returning monthly for the foreseeable future. Highly recommend, great experience!

I had a gift card from a friend. I booked online and that was a good and seamless experience. My…read moremassage therapist was a quiet, skillful person named Rushi. He was very thorough and asked appropriate questions for my comfort. I highly highly recommend! Thank you for a wonderful and relaxing experience!!

Blown away by services, knowledge and establishment…read more I had the most amazing experience learning the art, science and anatomy around cosmetic injectables with Emilio! The entire team is clearly very trained and knowledgeable about creating a positive and gentle experience in order to enhance and amplify your existing features. Incredible experience and so happy with my results!!

Dr. Hill is not board certified. Under no circumstances use this person for any procedures. He did…read morefat grafting on me and I look worse than before while spending lots of money. My forehead is super lumpy, one temple is protruding, and under eyes are super puffy with dark circles. My mistake for using him but I want to warn others not to make the same mistake as me. Not sure why a spa would hire a non board certified doctor for their practice. It makes the aestheticians working there seem unqualified by association. Fulcrum should hire a doctor who is board certified.

The friendliest and most professional staff. All the aestheticians and clinicians always take the…read moretime to work with me individually to ensure I get the exact services I need. Why would you go anywhere else?

I came here a few times for some problem areas that needed laser hair removal. Staff and techs were…read morealways friendly and knowledgeable and they always made me feel comfortable. Prices are reasonable and they have good deal packages. Highly recommended.

As a licensed professional in the aesthetics industry myself, I hold high standards when it comes…read moreto skincare and laser treatments--and Jessica exceeds them every time. She handles all my laser needs with incredible skill, precision, and care. I'm always impressed by her professionalism, deep knowledge, and calming presence. She makes every session comfortable, seamless, and tailored to my needs. It's rare to find someone who combines expertise with such a warm, welcoming energy. Highly recommend Jessica to anyone serious about their skin!

Have been going for years they seem to have high turnover over with staff. Today was very…read moredisappointing. I went in for a hydrofacial...when I booked the appointment I was told the service would be for 60 min and online it states 60 mins. By the time I was taken back to my appointment the treatment started 15 mins late and then ended 5 mins early. Total time for the facial was 40 mins. I asked front desk after my appointment and was told this is normal. Not sure why it isn't advertised then for a 40 mins facial. Very expensive for short service.

My husband purchased the signature facial for my birthday on our trip to Chicago. What an amazing…read moreservice!! I have never experienced such a hydrating and rejuvenating facial. I wish I had a location where I live!! I walked out of the spa with a glow and I could notice the effects for days after even with plane travel in between. I would highly recommend if you are considering!

My skin has never in my life felt as soft as after the Korean Glass facial. I also LOVED that there…read morewas no sales pitch to buy products: They don't sell them. I will definitely return.

Toplines: Don't Walk, (Run) Away from ORA Surgery and Implant Studio…read moreI think most people would agree, negative Yelp reviews shouldn't be thrown around if you had one bad experience at a crappy pizza place or maybe a restaurant where you landed a server that was just having a bad day. On the other hand, dental work in general, but especially the process of getting a dental implant and all of the phases and costs that go along with it, merits warning for others that are about to go down this road. How did I choose ORA Surgery? It was recommended to me by my dentist, who I really love and who represents quite the opposite of my experience here. Having not a clue as to how many appointments and how much money and time this was going to take, I didn't second guess or do my due diligence. That's on me. All in, I spent a fortune (over $6,000) out of pocket over a process of (over 3 years now) on an implant that failed and now I'm starting from square one. That doesn't include all the money they made from billing insurance, which it seems they stopped doing altogether from what I was told on my last and final visit. I thought I was going crazy, but I have seen some of the other reviews now it looks like I'm not alone. 1) ORA is way overpriced and the whole point is profit - not well-being, not customer satisfaction. I have now had time to do comparisons on rates for procedures with other providers and these rates (apples-to-apples) are way above the norm. They push the "boutique, LEED-certified, green, sustainable" claptrap on you to distract you from terrible service, price and results 2) MY IMPLANT FAILED LESS THAN A YEAR AFTER PLACEMENT - literally fell out of my jaw while I was sleeping - after I reported this, THEY did not rush to get me in - I had to bug them (several times) to get back in 3) Once I was able to get back in I was met with nothing more than a shoulder shrug, a restatement of "how rare" implant failures are, and a not-so-subtle inference that it must have been something (I did) to make the failure happen 4) As of even a few months ago, I was having to call and BEG THEM to send over a treatment plan with estimates. Called, emailed twice, never received them 5) The staff is insufferable - my process was long enough to see the front desk turnover TWICE. Rude wouldn't be the correct word - you can tell they have had complaints because you can physically see them biting their tongue to stop themselves from unloading. CREDIT: There were a couple "back of the house" assistants that were kind, professional, and seemed to understand that some patients may ask questions about why a procedure or timeline was necessary 6) The disconnect between the front desk staff and the knowledge of financials (or even how to get an invoice) is so very suspicious, but I now realize it's probably the point. 7) Good luck with any insurance - if they do submit they will remind you that the insurance probably won't pay, you have to pay them in full NOW, and they will do so in a way that says "we are doing you a really big favor" 8) You WILL get nickel and dimed. There is a 2% charge on cards - EVEN DEBIT! I asked if I could go grab some cash to avoid this (because who carries that much cash?) and they acted as if I were shoplifting 9) The process WILL NOT be explained to you, and they will shuttle you in to do an x-ray/exam/some other arcane procedure, and the main point is they want to do it before you find out how much it is going to cost you or if it's even necessary 10) The general vibe of the experience: "You should be so lucky we are even going to see you, now please pay us and don't ask any questions" Steer clear of this one, and I am imploring those that are about to start the implant process - take some time to do comparative research, it's a huge investment of time and money, and if you miss, it's a big miss.

I have never given a Yelp review for anything ever. After my experience here, I do not know what…read moreother direction to take this. The first half of my experience was okay. Everyone was neutral. No one was nice, no one was rude, everyone was just meh. That's fine. I was sat down with who I believe to be Joan to discuss billing for my wisdom teeth removal. She informed me that insurance would cover 0% of my procedure and that $3,000 was owed before the surgery. Visibly upset, I reassured her that I was not upset with her and that I know she cannot do anything. I asked her what I can do. In an impatient and apathetic manner, she tells me to call my insurance and read them the codes on the sheet of paper I had just signed and ask them why they won't cover it. Cool, I'll do that. She brings me to the front and tells me I owe $120. For a copay? For what? Why wasn't I warned? Why didn't anyone tell me before or charge me before providing this service? I did not consent nor was I even close to aware of a possibility of a copay this large. While I am asking these questions, I'm being presented with dismissive comments. "This is just the way we do things here ma'am" etc. I told her I will not be paying out of pocket as I cannot afford to. I then ask for a copy of the paper that I signed that had the insurance codes written so I can take my business elsewhere. She tells me "No, you need to leave." After I mentioned that I have the right to own a copy of a document that I signed, she told me she would email it to me. I told her that I will wait until she emails it to leave. I call a family member in the waiting room expressing my sadness surrounding the situation-- this is a service I need and I cannot have done. The front desk worker, Jenessa, tells me, in a raised voice, that I need to leave and I cannot be in the building. After reiterating that I am a patient waiting for documents, she asked Joan to promptly send the document so I can leave the premises. After waiting for approximately 45 minutes, I asked Jenessa if printing the document would be easier or faster. She told me the situation was none of her business and to ask Joan. Joan explained that I was not a priority patient and she had more important work to do. As I was walking away, I (I think rightfully) expressed that there are multiple workers capable of sending me what I need. Jenessa then continued to raise her voice at me repeatedly. I told her the matter did not concern her. After waiting another 20 minutes for my document, I, with tears in my eyes, told Joan that person to person this is an extremely important document. It will allow me to receive an important surgery and I would appreciate if she would send it to me. I told her I would be leaving and I trust that she will. While walking out, Jenessa, the front desk worker, was laughing at my emotion and vulnerability. I peeked around a corner to look. She then proceeded to SCREAM profanities. I was speechless. She began to stand up, walk over to me, and scream as if she wanted to physically harm me. Her coworkers had to physically restrain her. I immediately left the premises. Not only did Ora leave me with surprise charges, their desk workers met me with no empathy, patience, or compassion. They brought hostility and aggression (physical and verbal). I think Ora needs to have some serious improvement when it comes to their financial transparency as well as their hiring process. The receptionist at my oral surgeon office should not attempt to physically assault me. I did get the document via email.

Bad experience!!!! DO NOT EVEN THINK OF GOING!!! I bought an…read moreoffer they had through GROUPON. Extremely unprofessional and impolite! Not a way to treat a paying costumer. Talking to me in a demeaning ironic manor. If you don' t like your job lady quit and do something else, If you are in a bad mood don't take it out on your clients. There is no reason to be rude for no reason whatsoever!!! If I had a choice I wouldn't even put 1 star.

Natural Health clinic is very pleasant place. When i visit them, i always feel special! They have…read morevery affective lasers and professional stuff, that's what basically i need (for example i did 3 times Laser hair removal, and i have around 30% of hair left, what i can't say about other lasers), very happy that i found this place! Highly recommended!