The food was amazing, the service was outstanding and the atmosphere was very inviting!! Cannot…read morewait to go back!!

Not really sure what happened throughout the years but it didn't go good for the place. Came here…read morewith family from PA and we told them it was a great place for years, however tonight it wasn't. One member wanted Medium Rare steak and got Medium Well. Another wanted Medium and got Medium Rare. Someone else wanted mac salad and got mac&cheese. Someone got a burger and it was blackened! I ordered medium buffalo wings and the sauce didn't taste right at all. Same for the blue cheese/ranch/i don't even know because taste was so off! Plus wings were also overdone. 1hr wait time and I get they were busy - we were chatting during this time as well. Noise volume was ok and not really has changed throughout the years but definitely might need a new chef. Also saw the kitchen violations - should've checked the seating too. One of us almost got hurt due to a broken chair. Someone else had a wobbly chair as well.

Stopped in for a few drinks with friends while in the area, a few other places in the area were…read moreclosed... not Bill Grays! Large restaurant and bar area, a few side rooms for private events. We sat at the bar. Bartender was this super friendly guy, fast with the drinks and humor! Watched som w college football on the screens. Beer was icy cold and fresh not to mention great price. Not sure if it was a happy hour special or they are was so cheap! Stayed for a few beers, next time I'll try some food.

I ordered a double bacon cheeseburger combo with fries. The meat was not bad but the pictures I…read moreattached show how greasy it was. The bottom half of the bun was so saturated with grease that I couldn't pick it up and it was soggy, floppy and I couldn't eat it. I ate the meat with a knife and fork. The fries were crinkle cut, the kind you buy in the freezer section at any grocery store, and had no seasoning, no flavor, nothing special at all. I could have done better at home. Overall, very disappointing and gross. It's a shame. I wanted to support a local business, but burgers don't need to saturate the bun to taste good. When I go to a restaurant, I expect the food to be better than what I could make myself at home.

This was my first occasion to go to Custom House under the new ownership and management. Fantastic…read morelunch. I brought my wife and two daughters. The food was delicious and prepared with love and care. The menu is outstanding with really thoughtful choices that I now cannot wait to try. Something for everyone. Definitely elevated Pub Food. Every one of us was excited about our meal. I will definitely return soon. My highest recommendation. P.s. The service was also great

I'm in brockport at lest one's a week and have been meaning to check this place out, it's a…read morebeautiful tavern Lake restaurant with a basement bar overlooking the Erie Canal. Service was amazing and amazing recommendations. It was a Friday so I asked about the fish fry and I talked about how I liked it. Nice and crispy. When it came out, it was perfectly cooked and excellent crispy. You could definitely tell the server pay attention to me talking and had the food cooked to my liking!! Amazing place 100% would go again and would recommend to anyone else !! Ps. You need to get the French onion it was to die for

I was really excited to try this place out with some friends and had such a good experience I left…read moreready to come back again soon! The place is super cute! They have a great covered patio, in addition to another small patio with a pergola. Unfortunately it was raining during our visit, so we opted to sit inside, but the patio along with the nice weather we have been having made us plan our next visit already! When we arrived the bartender told us that they were having a Community Day and had a complimentary lunch buffet, so needless to say I didn't end up ordering a meal from the menu. Really enjoyed the food, pulled pork, watermelon, a salad with a lot of good toppings, salt potatoes, and brownies! Wow! What a neat event! The menu did look good, so i'll update my review when we stop back at the end of June! They have a variety of their own wines and beer for sale, in addition to some hard ciders. However, after the bartender recommended the mango wine slushie I just couldn't go with anything else. It was the perfect refreshing drink to enjoy. I am already looking forward to my next visit and encourage everyone to stop out for some good food and drinks!

Amazing service and great food. Burgers, chili, fries and coffee were the best. Would definitely…read morecome back. 10/10

Their garbage plates are very delicious! Friendly service and they sincerely care about their…read morecustomers.

Great little spot right on Main. Food is great and service is fast. Got the Muck plate, it was…read moregreat.

This is always a more of a nostalgic review more than anything... the place has not changed in 35…read moreyears... same old stale smell.... Great beers on tap. The cooks are college kids who are not trained chef but they do a great job. Epic sandwich, the balboa, and sports on 24/7. The copper ceiling can date back over 100 years... I come every-time I get into town. Mackenzie was my bartender who was great....

Went to barbers after my 12 hour nursing shift on a Thursday, and when I went in there a whole hour…read morebefore they said they closed online I was told they were don't serving. all while there were multiple people at the bar. not only was she being rude but the costumers that were inside were also being rude to me. i have always loved the service and atmosphere but not tonight. maybe we need to rethink our bartenders on Wednesday nights.

I have ate here several times and it has always been great but tonight was not so great…read more My fish fry was so overdone that I couldn't even eat it. The service was just OK as well. The servers brought out my fish fry and didn't have any tartar sauce or ketchup, so I had to wait a few minutes for her to bring back the condiments when she was clearing the table. She asked me if I wanted to go box and I said no my fish fry was really overdone, and she didn't even react to it just gave me my bill.

Everything was delicious! You MUST get the mac and cheese. My husband loved the pretzels. The…read moreburger was so flavorful. Service was so friendly and made us feel like family. The restaurant is beautifully appointed. We enjoyed dining on the deck overlooking the course. To top it off pricing was so reasonable. We can't wait to come back!

Nice little gem situated on the Erie canal. They used to be on main street in Brockport, a small…read morecollege town but have moved across the street and down the canal a bit. It gave them more deck and indoor space as well as a spot for boats to dock as they motor down the canal. This review doesn't include the food. We stopped here just for a couple of drinks with our God son and his wife up from NC . We each had a couple of beers and everyone seemed very satisfied with their choices. We sat out on the deck which runs along the canal. It has ample room and contains several tables that accommodate seating for four. Nice atmosphere sitting there watching the boat traffic go by and the main street bridge go up and down. They have several tables inside if the weather isn't cooperating to sit outside. Our server was friendly and made sure we were properly taken care of. The menu looked interesting therefore we will come back and try having a lunch or dinner in the future.

I've eaten here on multiple occasions and each time the food is terrible. The bartender is the one…read moreserving the food, and it takes FOREVER to get your food. They did have a live band playing one time which was nice, it's too bad the food isn't.