I'm so happy with Dewey pest control services! Eric was my technician and he made me feel comfortable with him being in my home. He's very fast and thorough on the process, what to expect, and wait time. He DEFINITELY helped control my pests...I can now cook in peace. Excellent customer service! Thank you Eric! read more

Here's a softer version of your review incorporating the new details: I've generally had good experiences with Dewey Pest Control in the past, so I was really surprised by how things went this time. I had a mouse issue in my kitchen, and when Dewey came out before for squirrel issues in the attic, it was never a problem for them to access my apartment when I wasn't home. I would leave a key or arrange for someone to let them in, and it was always handled smoothly. Today, however, things were very different. I had to take my dog to the vet unexpectedly, so I called Dewey to ask if I could leave the door open for them. The first person I spoke to quickly said, "Yes, of course, no problem," which was a relief given the situation. But later, I got a message saying they had missed me, which caught me off guard. When I called back to clarify, I was put on hold, hung up on, and then had to speak with a different representative, who told me I had to be present--something that had never been an issue before. It was frustrating, especially since I was dealing with my sick dog and feeling exhausted. On top of that, I've already had ongoing issues with my property management, who should have addressed this mouse problem months ago when I first reported it. After escalating to a manager, they finally agreed to service the apartment without me there, but it took more back-and-forth than expected. Overall, I just wish the communication had been clearer from the start, as this added stress could have been avoided, I have neighbors that have keys or could have opened the door but in my jumbled state of mind I didn't think about it. read more

Ray and our technician Guillermo have gone above and beyond to provide excellent service. They have ensured that the treatments are lasting and effective, we will be using Dewey for any future needs! read more

Erick is back as our tech and we couldn't be happier. He is always knowledgeable and helpful. He helped is with our recent food safety audit. He is always conducting himself professionally and kindly. read more

I started service a few months ago and have been delighted. The office staff and my tech, Erick is awesome. Any questions I've had have been answered quickly and courteously. My service is done on time, the rate is reasonable and Erick really goes above and beyond to ensure a happy customer. read more

Not happy with service. I pay monthly preventative service...spraying the perimeter, removing spider webs etc. for less than 10 min of service when I am home. I don't know what they do when I am not home. The ring showed they arrived, but not leaving today. read more

Copper our technical is very professional and does a great job. This month I had an appointment in the morning. I mention this to him and he came early as he said. I was very impress with his customer service. I highly recommend him to anyone and of course dewey pest control. read more

I was somewhat disappointed by the policies this company executes. Their price was almost double other companies when we compared for same service and they have restricted cancellation policy to pay for if you want out. I suggest shopping and comparing before you commit to them. Servicemen are nice though. read more

We have had nothing but GREAT service from Dewey. Our service rep Eric G. Is always great about communication and shows up with a great smile, hard work, and answers any questions that I have! He goes above what I had expected. We were having issues with ants once in the summer, and he showed us what to do, where it was coming from, and the fixed the issue with some safe applications. Never had any issues again! You won't regret investing in this service, and you will be delighted with the personal care. read more

Great service each month from Erick at our Business of Hedley & Bennett. He has been very thorough each month and every time he has come to our facility. Excellent customer service and would recommend him to any one who needs pest control. read more

Hugo and his team have been servicing my home for a couple years now and have been great. My guy Arnold is my most recent tech and is an awesome guy. Boss man Hugo is doing things right and taking care of his customers like no other. Highly recommend Dewey and most importantly the Commerce office! read more

Really good company i highly recomend it to my Family And friends We had some mice in the House and once i called Dewey they took Action..

Great communication and prompt, courteous service. We had a termite inspection that was very thorough.

We have a monthly service set up with Dewey and it's been great . Great service and very professional , Eric Garcia is always very thorough . read more

We called them for a rodent problem they came right away, charged us $630 for 1 month they made sure to text and email us to make sure to give the payment in full which of course we did. They came ONE time took our payment covered 3 vents and put glue traps! Never to return again! We called they said they would come the next day and nothing! I called for a refund of the services not provided and they tried to give me 2 months free? They never showed up when we paid? How will they show up for free? It's been a month no refund! Everyone there has a different story! I called 2 weeks ago the lady said she'd call me back regarding my refund... 2 weeks later I had to call her back! I asked her at least 15 times for their corporate number and she kept acting like she couldn't figure out what I was saying! In between asking for their corporate number I asked for her name and right away she said Marina! So she was playing the part! I've never dealt with such unprofessional people or company! Please don't use this company they literally Don't care about their customers and straight rip you off!!! read more

I have been using Dewey Pest Control for almost 5 years. They provide great service. There are a lot of pest control companies but Dewey has dedicated technicians. Erick Garcia has been my tech for several years and he is the main reason I stay with Dewey. He always calls before an appointment and makes sure I'm taken care of. He goes above and beyond to give great customer service. Dewey promises the same tech each appointment and Erick always remembers my specific needs. I recommend Dewey and knowing he will be my tech keeps me doing business with them. read more

We have used Dewey for about 10 years now and for the first couple years Ansen would service our home and he was amazing! Since he left, we have gone through many different people and I have to say it was a huge headache. I had to call and complain a few times and almost cancelled my service because at times, nobody would come at all and yet I was getting fee increase notices. It was very frustrating BUT this review is for Eric, our new service guy. He has been servicing our home for a few months now and everything is back on track! He even notifies me the day before on the time he will be here for service which makes it so convenient. He never fails to show up and always addresses any concerns I have and is always so nice. Thank you so much Eric for your great service and for allowing me to believe in Dewey once again! You saved them from losing a long time customer!! read more

Eric sprayed my home and was fast, very professional, knowledgeable, and personable! I would recommend them! Ask for Eric! We've been using him for the past 8 months and the bugs have completely disappeared. So happy with their services! read more

Christian And Néstor Rocha always do an awesome job. Always making sure it stays clean at our job. Thank you!

The Dewey on Slauson and ERIC there, in particular, are essential to any homeowner. Their service is affordable, and Eric is beyond diligent in how he handles your concerns. Any time there is an issue, Eric is a text away to provide solace and a resolution. If you need help maintaining the balance between you and the wildlife in Baldwin Hills, Leimert Park or Ladera, Dewey is the team to call. And ask for ERIC! read more

We had ants, gnats and now we have rats issues. Dewey's Pest control has been amazing addressing and taking care of our issues. Every time the customer service we had has been outstanding. Micheal is very friendly, fast and efficient. We highly recommend their service. Ruben from La Mirada read more

I've had this contact for a few years. The monthly service is so worth it. Erick from Dewey is great! He comes monthly to do the exterior and every few months to do the inside. So friendly and knowledgeable. Very happy with my service from Dewey. Thanks Erick! read more

I have been a Dewey customer for about 5 yrs getting outdoor monthly treatments. In 5 yrs we have gone through at least four techs. We are now on our 5th tech, Erick, and i hope we get to keep this one for a long time!! I have always met with the new tech to explain what areas i want treated and by far Erick has been the most detailed and definitely has great customer service. Thank you Erick and dont leave the company! We are happy with you! read more

They were easy to work with, thorough, and helped us out when our gate stopped working after. Everyone was friendly and went above and beyond to provide the best service. Would recommend and use again if needed (hopefully not)! read more

It's been 15 years, wow, how time flies!! Christian, Rob are trustworthy, capable, reliable. Happy to have them as part of our apartment building property management team. We have kept very few contractors for such a length of time. read more

Ill make this short and simple, I needed a pest control ASAP and i looked into google and found Dewey. They have done wonderfull service i highly recomend them. I have given their number to neighbors and family. Thanks again read more

I strongly recommend this company . Ozzy was very helpful and informative getting me started on a monthly plan also to get started on that same. Mike the exterminator came by inspected the home explain to me the procedure and the type of chemical that they use are pretty safe on home pets . Thank you. read more

Had fumigation service in December 2019 by Dewey located at Telegraph, Commerce. Spotted trace of termite from inspection report after 1 year. The branch manager, Hugo Peraza honored the 2-year warranty and fumigated our house again within a week! He is a great guy, Dewey needs to hire more guys like him!!!!! read more

We moved into our property about a year ago and didn't realize how bad of a termite problem we had until we had already purchased our home. We weren't quite sure exactly what steps to take but with the help and guidance of Dewey, we were able to tent our home. Claudia Orellana was the person who actually helped us from beginning to end. Her customer service is spectacular. She made us feel comfortable in the decision that we were making and gave us that peace of mind since I have small children and that was my main concern. Claudia is very professional, has great customer service, and very friendly. I can't give her a 6 star, otherwise I would. I highly recommend, if any is looking for great, affordable, professional services, call and ask for Claudia O. read more

I have worked with Dewey Pest Control for my home and Business for 2 years now. Their technicians have always been professional, courteous, and wonderful to work with. I recently had a billing issue and had to work with their customer service team. It's nice to know that their customer service team is just as professional and outstanding! Claudia "listened" to my issue, had the patience to revirw both of my accounts history, and was able to help me find the solution. Thank you to Claudia and the entire Dewey Team! read more

The reason I had the termite control service with this company was not only for killing termites but we liked to control all bugs and insects since my house was vacant for a long period. I was told from one of their staffs that all insects(he literally mentioned everything would be gone) would be gone after the fumigation. But at the very same day the fumigation was done, many ants were freely crawling in my bathroom. I recorded and sent it to the company and the staff. NO response for weeks. After weeks, they called me and said the service was for termite control only. OK i got it. I was so stupid that I just trusted what the staff said even though the paper said it was termite control service. This was the first termite control service experience for me so I didn't know better. If the service was only for termite control I wouldn't have the service at the moment. I was obviously miss leaded verbally. I refused a full payment and asked some sort of settlement. Now they said my account is delinquent and will send to their collection department. Thank you very much for your service. read more

I called this location and Claudia answered all my questions, very nice person with great hospitality would definitely recommend.

My service has been AMAZING with Erick Garcia from Dewey Pest Control commerce. He always shows up on time, does a steady and efficient job, and has a great attitude on top of it. This guy is a hard worker that I would honestly hire if I had my own business. We need to see more workers in the world interacting with there customers the way Erick Garcia does. He is so polite and makes us always feel heard and taken care of. Honestly I have been scared of servicing with big companies in the past out of fear that they would be so busy and too concerned about the next job that my house would be overlooked but Erick completely changed the way I view pest companies for the better. He is so thoughtful and methodical. If you've got a bug problem call Erick Garcia and he'll get you taken care of! read more

James came to my house to give me a termite fumigation quote. He was extremely knowledgeable and spent a good amount of time answering my questions and explaining the process. He helped me determine that the fumigation service was still covered under warranty by another company so I didn't hire Dewey after all but because of his excellent customer service and attention to detail I definitely plan on using Dewey for any other pest control need in the future! read more

I love the service. The times that I have called I have spoken to Susana, she's professional and very helpful! They have kept my home bug free. I highly recommend them. Keep up the great work! read more

Absolutely WORST company ever and if I could give them a ZERO I would! I have tried (now going on THIRD attempt) canceling my mother's account since November of 2018 due to the horrible service she received. She was told she must email them in order to cancel her account...she's almost 80 and does not have internet service so this is ridiculous. I called on her behalf after she was so upset that she did not know how to email them and the gentleman noted she had sent a WRITTEN LETTER in months prior of the cancellation and that no further action must be taken and she will no longer be billed. Fast forward a few months, they are still charging her! Called again for the third time to speak with a manager only to be told they have no idea when the manager would be back or when I could speak with them. This company is completely unprofessional and are forcing their customers to pay for their "services" by making it so difficult to cancel. read more

I work for a property management company and we call on Dewey to help us keep things under control. They do a good job. I've worked with Lee, Nestor, and Erick and all three do excellent job. They've helped us with bees, roaches, ants, mice, and rats. Excellent outcomes and know we can rely on their work when needed. read more

Spoke to branch manager 4/27, stand-up guy. Due to the delay in getting the report I can't give 5 stars, but 4 is always better than 1. read more

These guys are awesome! they are gone above and beyond the call of duty for me, I had a mouse problem with my house,mainly in the attic, Robert Reyes is the best! he took his time, did his investigation / diagnosis and found issues with my house where mice were entering from. I learned a lot! I would definitely recommend these guys to anyone having a infestation / critter problem! read more

I wouldn't recommend them! I called to have them come out for a couple of months. They had me sign an agreement without indicating that it was a 12 month agreement. When I tried to cancel after a few months, they wouldn't let me cancel, without paying for the remainder of the agreement. When after 12 months, I tried to cancel, they indicated that they needed a 30 day notice and I was charged for an additional month of service. I made the mistake by not carefully reading the agreement but they were deceptive in presenting that agreement as well as the cancellation process. I will not do business with them again because I do not intentionally give my business to businesses with deceptive practices. Don read more