A couple months ago i came in looking for a new car for me and my new family. The moment i walked up i was greeted immediately by the owner Alex who then proceeded to show me around and he was nothing but honest. I eventually settled on the Tesla they had there yet there was some obstacles in the way. Alex was not going to walk away without this deal happening he told me and he wasn't wrong. Through multiple trials and tribulations to get approved, he cut me an amazing deal and i was able to walk away with a new tesla for me and my new family. I would have never of thought to own such a nice car but the people at Diamond Auto made it happen. I cant recommend this place enough if you are looking for reliable cars with an S tier customer service! read more

Two weeks ago a young drunk driver tore down my street in his BMW birthday present and crashed into three parked cars, my car included. I mourned the loss of my old, dependable 2007 Prius for about a day, until my partner showed me an ad for a used 2010 Prius at Diamond Auto Sales in Alameda. The next day at the shop Julian, our salesman, gave us a courteous, no-pressure look at the car, an account of its excellent maintenance history (summed up by the registry CarFax, which he had copied out for me), and invited us to take the nearly flawless royal blue Prius for a ride. I put a deposit down on the car, and at my request Julian created an impromptu contract acknowledging my deposit and a 48-hour waiting period before my purchase would need to be completed. When I hadn't gotten definitive information from AAA at the end of the 48-hour period, Julian and his employer, Alex, graciously allowed me more time. When I got the information I needed from AAA, I decided to move ahead with the purchase, but I was concerned about the vulnerability of the catalytic converter. I asked Julian if the shop could install a shield; and not only did he immediately order one, but he offered to have the shop install it for the retail price of the shield, with no further mark-up or labor cost. The shop also adds a three-month warranty to the purchase. I have come away from this transaction with Diamond Auto Sales with the reassuring feeling that I have been treated to excellent, old-fashioned customer service. Thank you, Julian, Alex, and the whole gang at Diamond Auto Sales! read more

I recently purchased another vehicle from Julian at Diamond Auto Sales. Julian is professional, efficient, honest, and transparent. Julian took the time to explain the sales agreement and didn't try to upsell me like other dealerships. I was in and out within 15 minutes, driving off in my new Mercedes. I will continue to make purchases at Diamond Auto Sales as they have the best prices in the Bay Area. I have and will continue to recommend friends and family to Julian for their vehicle needs! read more

Today we had a great experience here at Diamond Auto Dealership, I came browsing for a possible new car there was so many to choose from the staff greeted me and were extremely friendly and showed me many cars unfortunately for me I super picky but it was so hard to choose but I defiantly will come back when I'm ready because the service and knowledge of all the things I wanted in a car the knew right away what to show me so I'd definitely say if your looking for a car with amazing service and knowledge this is the place! Thanks again for all your time and help read more

Highly recommend you consider this dealership on your car buying journey. Alex was incredibly personable and took me under his wing as I navigated my first car purchase. He was responsive to all my texts and emails; typically within 1-2 hours. When I came in for a test drive he was knowledgeable and flexible. The price was fair and the additional 3 month warranty a great bonus. Upon hearing about my plans to take this on a 2-3 month long road trip, Alex not only offered to pre check it before hand but also double change the oil and text him should anything go wrong. I'd buy from them again and recommend anyone at least check if their inventory has what they want. read more

Diamond Auto Sales - Used Car Dealers Near Me - Alameda, California

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So this was an auto purchase from a small used car lot. The sale of the car went well and all. But after I got home and got to know the car better I realized that the sub woofer speaker box from the Bose sound system was missing. I called and asked if they had it and he checked and said no. He then offered to try to find one for me. I sent him a link to one on eBay and he purchased it and had it shipped to me. I was surprised. I really thought he would just tell me too bad and the car was sold as is. Alex really did the right thing when he really didn't have to. read more

Alex and Julian and Diamond Auto Sales are great. I recently sold my 2012 Mazda 3 to them and the process was super easy. They gave me the price I was looking for and got me in and out in under 30 minutes with a check in hand. Literally the easiest, least stressful transaction I've ever had at a car dealership. read more

My family has bought 8 cars from Alex over here at Diamond Auto Sales. Amazing service every time, he's very straight to the point knows exactly to sell to you. I would highly recommend buying a car here as they each car we've bought never had any problems and was also very clean with low miles. read more

Very kind stuffs and professional.I got my tires changed and also the wheel alignment. I'm happy I found this place. Definitely gonna be my first choice next time. read more

I was helped by Alex who explained the whole process to me as it was my first time buying a car. With how great the customer service was I will be coming back again. read more

Had an amazing experience looking for my new car. Alex was super helpful and went above and beyond to try to help me find the car that's best for me. He Answered all my questions and made sure I got a great deal at the end of the day! read more

Alex and his team were fast efficient, and made the process so smoothly . I wanted a Nissan versa I found on his website , when I arrived on the lot he asked me what I needed and told him . He didn't try to haggle or upsale me . He asked my budget and he worked with me. read more

Last week I realized I need a dependable gas car to ship to Florida. I called Diamond Auto Sales as I have purchased 3 cars from them in the past all Toyotas. Luckily Alex was there to help. He had two perfect cars and I came in for a test drive leaving with a low mileage white Camry. Not only that he changed the oil and tires for me knowing it was going out of state, washed it inside and out!! The service was impeccable as in the past plus he had a new salesman Greg who filled out the paperwork, gassed up my car in the speed of light. This is one fantastic outfit. I recommend it highly to everyone who wants honest service with integrity. Something hard to find nowadays. 10 stars!! read more

Diamond Auto Sales - getting my car ready to a trip to Florida - Used Car Dealers Near Me - Alameda, California

Outstanding service provided by Alex during my car purchase. He went above and beyond to ensure that I found the car of my dreams, and his exceptional customer service made the entire process smooth and enjoyable. He took the time to listen to my preferences and requirements, and he expertly guided me through the available options. His extensive knowledge of the different car models, features, and financing options was truly impressive. He patiently answered all of my questions, there were many, lol, and addressed any concerns I had, and I never felt pressured or rushed into making a purchase. Thanks to Alex's expertise and assistance, I am now the proud owner of the car I've always dreamed of. I couldn't be happier with my purchase! I highly recommend diamond auto, many thanks!! read more

Great and fast service. Highly recommend. Everything straight up. No BS. Didn't expect a car wash, but was pleasantly surprised.

Alex and his team always take good care of me. Never a hassle. When i drop off my car... all i do is wait for the text ...."Done". I always leave with a smile on my face. Now it's time for an upgrade. I will definitely be there for my next purchase knowing that they will see it through the end. read more

Diamond Auto Sales - Alex said anything can be fixed! - Used Car Dealers Near Me - Alameda, California

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Sold my car here within 20 minutes of parking. Alex inspected my vehicle, we went over market values, he beat a rival dealership's offer, and I got a check instantly. Also, since my other car is having work done he provided a loaner and Lyft ride service. Easiest 5 star review of my life. read more

I had a great car buying experience with Alex. He streamlined the process and made it easy to complete the trade-in. I would absolutely recommend them to anyone looking to buy a car. read more

I had a fantastic experience at Diamond Auto Sales. From the moment I stepped onto their lot, I was greeted with professionalism and a friendly attitude. I bought a pre-owned vehicle I had been looking for for a while and there was a small crack in the windshield. I really wanted to drive home in the vehicle that day, so the owner sent a crew out to my house in SF and they replaced the windshield (and they paid for it.) I would recommend them to anyone who is looking for a car in the Bay area. read more

I had the best experience at Diamond Auto Alameda. Alex and the team made me feel so welcome and went above and beyond to problem solve for me. The service was fast, efficient, and affordable. I had some AC issues so I called around and read all of their reviews. Diamond Auto Alameda was the place to go. Save yourself some headaches and go there too. read more

Why can't all car dealerships be like Diamond? That's a serious question. Alex and crew take customer service to a new and unexpected level. These folks bend over backwards to make sure you are comfortable and happy with both your trade-in and your purchase. There is ZERO pressure - as in NONE. Questions get straight and honest answers - missing is the squirming, prevaricating, smarmy schtick that you expect and almost always find at car dealerships. Alex is like the anti-dealer in many ways. It just goes to show you that you can be a customer-first dealership and still make money. I have to hand it to these folks, this was the best retail operation of any kind that I've found in Alameda. Don't be afraid to come by and take a look - the cars are all nice and in my experience in excellent running condition. Even if you don't end up purchasing, you will learn a lot about the car(s) and knowledge is power. read more

It's always a warm welcome in the Diamond Auto Sales family, they've fixed many of our cars and are very patient and attentive to details!! They always go out of their way to make sure every customer maximizes on their options when buying, trading, or financing a vehicle! read more

I have lived in Alameda for many years. Alex and his team are truly a jewel in our community. He has integrity, honesty and genuinely cares about his customers and his neighbors. That is a rare trait these days. I have had multiple occasions to work with him and he simply a good guy! We are lucky to have him in Alameda. I highly recommend anyone looking for any type of car to start here. He won't steer you wrong. Thanks Alex!!! read more

Alex is great! I recently sold my car and he made the process seamless, literally in an out in less than 30 minute. He gave me a fair price, significantly over what the dealership offered me. I would highly recommend Diamond Motors whether you are buying or selling a car, it more than lived up to its five star rating read more

I found Diamond Auto Sales to be a terrific dealership. Alex is extremely knowledgeable, serviceful, open and, forthright. He makes the process of buying a car easy and stress-free. No pressure, very helpful, accommodating, very interested in making the customer comfortable. In addition to offering terrific value in a car, all of his cars are backed by substantial warranty. He is a terrific guy - a customer service oriented businessman, who offers an enjoyable way to buy a car. I highly recommend doing business with Diamond Auto Sales, and I highly recommend Alex. read more

Thank you guys for helping me and making this purchase to be nice and ease. Helped to choose the right car and did everything that was needed for me to have it. Good cars and good vibe. Highly recommended!! Or read more

I had bought a used van from Alex at Diamond Auto Sales and he went the extra mile to make the deal work out. The whole team was amazing and very helping. Overall very honest and great service throughout the whole process, highly recommended. read more

Based on recommendations from our local Facebook group, I took my son here to purchase his first car. After many frustrating experiences with Craigslist scams, it was nice to just deal with some honest folks who are straightforward and really easy to deal with. Alex, the owner is a straight shooter and doesn't pressure you whatsoever. He's a nice guy who genuinely cares about taking care of his local customers. While there weren't a ton of options in my son's price range, there was one that turned out to be a great fit. Alex not only came down on the price to meet his budget but was also very flexible in terms of payments. Really a great experience all around. Highly recommend Alex and Diamond Auto Sales. read more

We have now purchased 2 cars from Diamond Auto Sales. Alex and Julian are the best! We originally purchased an '07 Audi A4 wagon for my wife in 2017 and were very happy with. Unfortunately, our car was totaled by a drunk driver, and my wife was devastated to lose her beloved car. But we went straight back to Alex and found the exact same year, color, make and model at Diamond! And the bonus was we got a V-6 this time in even better condition. After test driving the new car and reaching a mutually agreed to (fair) price, we left to run errands while Alex and Julian had our car detailed and completed all the paperwork for us. When we returned, we simply signed, wrote a check, and drove off feeling satisfied and excited to have found the perfect car again. There's none of that feeling you got ripped off or that something hidden might be wrong with car. It felt great. Alex even threw in a spare key and had it programmed it for us! Thank you Diamond Auto Sales! We'll be back. read more

Diamond Auto Sales - Our new 2007 Audi A4! - Used Car Dealers Near Me - Alameda, California

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Had the pleasure of buying another car here. Alex is Santa Claus in real life! He made my Christmas and New Years UNFORGETTABLE! i just bought one of my Dream cars from him. Dodge Challenger RT with the Hemi. Black on Black clean inside and out! His staff and crew are excellent! One of the best car lots I've ever dealt with. I'm a customer for life! read more

Stopped at diamond auto sales after leaving a dealership who just wasn't interested in closing the sale. Just figured I'd check out the selection not expecting stellar customer service. The team was friendly, transparent and even suggested checking out their website for better pricing. Any questions i had the team was more then willing to answer and any objectives I may have had, they were more then willing to overcome. Thank you Diamond Auto Sales, I am not the product owner of a new-used RX350. Kudos to Julian read more

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I bought my car here in June 2023. Great customer service!! I highly recommend coming here they really take care of their customers !

-Honest -Efficient -Professional I didn't know selling a used car still being financed could be so simple and pleasant. Alex is honest and knows his stuff. He takes the time to explain and answer any questions. The whole process was so easy and took less than 15 minutes. I am thankful. read more

Bought a vehicle here yesterday - great service, no nonsense, super friendly and knowledgeable staff. They are responsive by phone and text message. Their process was easy and straightforward, no pushy sales pitches or anything. If I need another car, I'll go here again. read more

Was looking to buy a new vehicle; both Julian and Alex were such a huge help and got us done in no time! Would highly recommend this place to anyone! Great service! read more

I wanted to hold off on providing a review until I had put some miles on the car, and am finally returning to give a 5 star review. This was my first time buying a car, and I had looked at I 30+ cars at 10+ dealerships before finding Diamond based off inventory and reviews. Alex gave me an excellent deal, including all taxes and fees - I didn't pay a dollar over the final price we agreed on. I had a mechanic inspect it on sight, who gave a clean bill of health, except for a worn engine belt and missing clip that Alex immediately replaced for free. Again, I've had the car for 5 months now with absolutely no issues - runs smoothly, and every part of the car still works (no issues with moon roof, premium sound system etc.). I was worried buying my first used car but feel fortunate to have found Diamond Auto. I recommend Alex to friends and family in the area! read more

Very pleased to find these guys! Julian handled my purchase with ease and excellent depth of knowledge. After 3 weeks of my purchase he followed up with an open question about certain locks for my vehicle. I genuinely can't remember the last time I had top notch customer service. Thank you and would definitely buy from them again. read more

We had a nice experience buying a used car here. My husband and I are not into cars and the whole buying process. These guys made it painless and straightforward, and we love our "new" old car. read more

You know what they say about used car salesmen. Not to be trusted. It's a cliche for a reason. It's often true. When it comes to Alex, the cliche could not be farther from the truth. His handshake is old fashioned. Honest. Simple. Straightforward. He does what he says and says what he does. Julian and his team are for real. If you are considering buying a car from Diamond, do your homework on the quirks of the car. All of them have quirks. That's on you. But when it comes to trust, I give Alex and his team an A+. read more

Alex took great care of me when I really needed an honest auto guy. I'm hoping to afford a newer van soon, and will definitely be coming back. I would recommend him to my friends and family. read more

Diamond Auto Sales - Alex and me and my Sienna van. - Used Car Dealers Near Me - Alameda, California