Staffs here were great. but making sure you call ahead to check on the availability. even on…read moreROW52.com and their own website are shown available, but its NOT! Not sure how they keep the info update. Apparently needs a better system.

Totally bizarre experience here. I initially went in to take artsy photos, which I had done plenty…read moreof times before and never had any comments or problems. Was told by the blonde woman at the front desk that wasn't allowed. I offered to put the camera back in my car and look around for scrap parts instead. Still no. Not letting a paying customer into your store is a weird business move but clearly she was getting off on it so whatever floats your boat lady, just don't include me in your denial kink

I was looking to test drive a 2012 Toyota Camry and visited this dealership with my son on…read more08/05/20 . We were greeted with a friendly face and shown the car . Anika was very pleasant . Soon after , we were greeted with a big smile by the owner Abraham whom I had spoken to the previous day on the phone . He was very professional and showed us the next vehicle, a black 2011 Mercedes-Benz . One owner , impressive upkeep records . They offered to freshly wash it right there before our test drive . That was above and beyond customer service! It was so nice , it had flawless leather interior . We took that for a spin and had a blast driving it . We returned to the dealer to let them know we were interested. I put a deposit down . I never once felt pressured . Some dealerships they are rude and pushy . Here at May's Auto , the team of three Abraham, Anika, and Bobbie will take great care of you . We felt so comfortable in the entire 1 .5 hours we were there . We ended up changing our mind that evening . It happens .. I reached out to Abraham , he was very kind and understood we needed a more economical vehicle a Camry . A newer one . Less upkeep . He agreed to return my deposit no issues and was very sincere in the conversation. I'm very impressed. I plan on sharing my experience with my family and friends. This family dealer is an Exceptional team . We will definitely be back !

May's Auto service was OK, the staff was helpful and respected my time, when I told them "no" it…read morewas respected and they never pressured me. No one hovered over me as I examined the cars I was interested in or tried to convince me. At the same time, the quality of the cars I saw left something to be desired (things like chipped paint, warning lights and broken buttons on the dash, loose, wiggly seats). I was told the work done on the vehicles is all handled in-house by their mechanics. However, their policy for warranty is one month only at time of purchase, there is no option to extend that warranty at all. This made me uncomfortable, as, to me, a longer warranty would have shown that they put more trust in their work. T.L.D.R. Respectful staff, no negotiation hassle, but be mindful of vehicle quality.

Yikes, what a shitty dealer. Here's a detailed summary of everything that went wrong with this…read morepurchase. To preface this review I am an out of state buyer. Poor communication. In the beginning, the owner was great, but then began to respond very slow, sometimes at odd hours of the night, and now flat out ignoring my messages. I had to book an impromptu flight to pick up the vehicle because the dealer insisted I couldn't have a check cut for the vehicle to be shipped included in the total amount of the sale. This is something I've done both in state and out of state before. When I finally agreed to pay for shipping separately he failed to respond to status updates of the paperwork for almost two days yet had already cashed my check. He told me I can't have the vehicle picked up until the paperwork is done. This is a mom/pop kind of dealership and is not busy at all, so there is no excuse for dragging his feet once the paperwork was returned. Paperwork process. Wasting time and money. I'm getting charged a substantial doc fee yet he isn't processing DMV paperwork, and mails purchase orders and other pertinent documents via USPS. NOT FedEx or UPS overnight. What the hell did I pay for? I didn't even need a purchase order for my credit union yet he insisted. Vehicle condition. I have screenshots of the vehicle's listing which indicate "Excellent Condition". Bullshit. Upon picking up the vehicle I immediately noticed the coolant was low, battery was shot, the alignment is off, and there is a tire pressure monitor error on the dashboard. The vehicle would not even start after driving it to put gas in it 1 mile away. Speaking of gas, I've NEVER purchased a car from a dealer that didn't have at LEAST a quarter tank of gas. The car was literately left on fumes for buyer delivery. The car's listing also stated new spark plugs and coil packs and a recent oil change. That was a lie. The car suffered TWO misfires in separate cylinders while on the drive back home. I immediately inspected the spark plugs and coil packs. Of the six coil packs only ONE had been changed, and on top of that it's not even the same brand as the others. You do NOT mix coil packs in a BMW. I immediately replaced the spark plugs and every single one I took out looked very old. I don't trust the oil was actually changed and will be draining it and sending a sample out to Blackstone Labatories. An additional inspection found the front shocks and wheel bearings are also bad. Again... this vehicle was listed as excellent condition. I'd say fair condition at best. You always know a dealer is hiding something when a car engine bay is completely spotless. Since this was an "as is" sale there is no warranty, but I am considering suing for false representation/fraud to recover money I now have to put into a battery, oil, spark plugs, coil packs, shocks, wheel bearings, alignment, tire pressure sensors etc. I would strongly recommend you do NOT purchase a vehicle from this lot unless you are mechanically inclined or have a pre-purchase inspection done.

We've customers of JC Motors going on 30 years when Pat and Tom had a single lift! When Pat and…read moreTom retired and sold the business to the current owner, we were assured that we would continue to receive the same level of service that we received from them. Sadly, after giving the new owner 3 opportunities and each time the owner and/or staff never followed through on their promise to call with an update in a timely manner. For any and all information, we had to call them. We are very disappointed that our business meant nothing to them.

They are an honest place and didn't try to take advantage of me…read more I had squeaky breaks. Brought it in and they looked at it for free. They determined that the breaks were not a safety concern. I was not pressured at all to pay to have them fixed. I now drive around with squeaky breaks but I will go back to see them when I have another car issue.

Horrible experience at this place. They were not willing to work with us even after we paid out of…read morepocket to have a car inspected at another mechanic who found multiple issues with a car we were interested in. The owner was always out of the country or unavailable and the sales people couldn't or wouldn't make any decisions on their own. They don't seem interested in sales to the general public and are more of a wholesale car brokerage company. Very shady.

One Star is too generous. Similar experience as Lawrence M. complaint and validates my suspicion…read more They advertised an auto for $10,777 and we agreed upon a conditional sale at $10,000 subject to a satisfactory inspection the following week. The failed to deliver vehicle or honor the verbal and written phone message and begin spinning new and contradictory stories every time they spoke as to why they could not honor the sale. In other words, I believe they pulled the same scam and offered to sell the vehicle to another party at a higher price. Am in the process of filling formal complaints with their regulatory agencies. Would be interested if others have similar stories. Perhaps combined legal action against them ?

Top notch reputable business, Before our purchase we took the car to our own mechanic and it…read morechecked out the car did have a couple of minor issues and they stepped up and worked through them with us. Important note :They don't negotiate price so do you homework and get any repair repair agreements in writing. Their sale team could use some training in people skills, it wasn't a warm and fuzzy experience.

Warning: Do NOT Buy Without a Test Drive or Independent Inspection…read more I purchased a boat from Luxury Sport Marine in August 2024, shortly after moving to the area from Boston. Joe, the owner, was polite and helpful at first. The boat was mid-repair at the time, with the dash in pieces, but Joe assured me it was a great boat and everything worked properly. Unfortunately, I trusted his word and made the mistake of skipping a test drive and independent inspection. Big mistake. The first time I took the boat out--with my family onboard, including two young kids--it started taking on water, and the check engine light came on. A very scary and dangerous situation. I brought it back to Joe, and after a few days he claimed it was ready. I asked him to winterize it as originally agreed in our deal. He initially resisted, but eventually followed through. Come spring, I checked the oil and found it milky--clear evidence of water in the engine. When I contacted Joe for help, he accidentally sent me a message meant for his sales team that said: "We are doing zero to help this individual." That message says everything you need to know about how this business treats its customers once the sale is complete. If you're considering buying from Luxury Sport Auto/Marine, do yourself a favor: Test drive it thoroughly Have a third-party mechanic inspect it before purchase Friendly words at the point of sale are meaningless if the product is unsafe--and the customer service disappears when there's a problem.

They've done work on one of our previous cars for MULTIPLE services and repairs, and was…read morerecommended. Stopped in for possible work on our new(er) car and got nothing but the run around about needing to diagnose the problem first, or course few more hundreds of bucks, when we already knew what the issue was. I was denied talking with anyone... and that the gal out front who said she was the owners wife was the one who gave quotes, even though I saw no ASE Mechanic Certifications for her. So... I jump through their hoops anyway and started filing out their form. They wanted a phone number to text, but I don't have one for that, but she was fine with an email address to do the same, and said it would work. She said they would contact me for diagnosis (or something?) but she was already annoyed. She refused to let me finish filing out ALL the info on their form, snapped up her clip board from me, walked to the back, and that was that, never saw her again, and I've NEVER received an email quote either. Apparently business is so good they can treat customers poorly and throw money away. That's - THAT.

I have a 2019 GLS450 that has always had this slight clunk on the right side while making slow…read moresharp right turns. The noise over the years got progressively worse and with the car being under warranty I would routinely take the car over to Wilsonville Mercedes and my experience there was not awesome. Over three years I had the truck in the shop for months trying to fix or even claim to replicate the issue. Eventually the warranty runs out and the noise keeps getting worse. Well, at that point I start throwing parts at it. Changed the upper CA's, the right wheel bearing/hub, all the inner/outer tie rods, the air struts and despite everything I had done I could not resolve the issue. I made an appointment with Star Motors and took the truck in for a diagnosis. Spent a good amount of time going over what I'd done and what was happening. I dropped the truck off hoping for the best but recognizing that this was not fixed by many people. Welp, three hours later I get the call that they think they figured it out and fixed it. I biked over to get the truck and sure enough, it's fixed!!! My truck drives like a brand new truck again!! No clunks, no noises and with all the stuff I swapped it's like better than when I got it. I found my people. No reason to take a Mercedes anywhere else. I'm one happy human.

I have sold 3 late model cars to T&C. An absolutely amazing experience. While I hate selling cars,…read moreI hope I can that is I have to, I can't keep selling too them. They offer above KBB and make the process so easy.

I had the pleasure of working with Ashley and Kelly recently to sell my 2016 Jeep Wrangler. They…read morecame to my house and made the process extremely easy. I handed them the keys and they handed me my equity check and paid off the lien holder directly. I will work with them again in the future! They gave me the full KBB value and $3,500 more than what a dealer offered me as a trade in. Please note that they are taking all precautions around Covid-19 at this time, they wore gloves, kept their distance, wiped down handles and completed everything on-site.

I saved thousands of dollars and gained confidence while working with Mike Tayler at AAA Oregon…read moreAutoSource for my car purchasing experience. Mike is incredibly knowledgeable about the car purchasing industry and provided a wealth of information guided me along the process. He offered solutions to avoid problems/challenging situations when talking/working with a car dealer. He offers products that will save you money and he can do all the work with the dealership so I didn't have to. I highly recommend Mike Taylor with AAA Oregon AutoSource.

Today my car tire blew out on the freeway. I had a spare but had removed…read more my jack and lug wrench and forgot to put it back in my trunk. I used to have AAA but it has been a few years. I was trying to get a tow truck or any local service to come help. unfortunately everyone was busy and looking like a two hour wait at best. Fortunately there was a tow truck assisting someone else broken down not far. I talked to the driver and he helped me. His name is Riley. I just want to say Thank you Riley again you really saved me today. AAA is lucky to have you as an employee and I hope they appreciate the work you do. I am signing up for AAA because of your efforts today. also it's good smart insurance to have and getting stuck like that is dangerous, especially off the shoulder of the freeway where I was. Thank you Riley you are awsome and I wish you a very special Holiday! keep up the good work. sincerely , sean haines

They had the vehicle I was looking for and we made a very clean and professional transaction. No…read moregames, no gimmicks. I would do business with them again.

Do NOT Buy from This Dealership…read more We were sold a "guaranteed" vehicle that broke down within 5 minutes of leaving the lot. We were told the car had been inspected by a Nissan mechanic and had major repairs done -- all lies. The paperwork said "as is," despite verbal promises and written claims that the car was fully guaranteed. When it started overheating immediately, we reached out and got no support -- just "take it to a mechanic." Multiple local shops wouldn't even touch it, saying it never should've been sold. The inspection we paid for revealed leaks, damage, and serious safety issues that should've been caught -- and weren't. This dealership knowingly put our family, including our autistic child, in an unsafe car and has ghosted us since. Zero accountability. Zero effort to make it right. Save yourself the headache -- avoid this place.