One of the few local cleaners that will still offer bulk dry cleaning for costumes for our theatre program, so I really appreciate that! But on top of that, I have always had great service, and usually my clothes are done a few days earlier than estimated. Nice staff, great quality work! read more

I found a new dry cleaner! Michael was so friendly and professional. When I said it was my first time he offered a coupon and shared some of the history of this 3rd generation business. There was an issue with one of my items (cheap jacket) and they went above and beyond. Jessica too! Great experience and will be recommending to all my friends! read more

Great service! They called me to double check on some items, which I appreciated! Overall would visit again if I need more dry cleaning! Price was good as well. read more

Super service quality is awesome. Great value washing machine and dryers are super awesome. Please the clothes smell, fresh and beautifully clean. we are returning customers. Thanks the place is super clean. The employees are super nice thanks guys. Keep up the great work. Take care and God bless. Good day my friend. Good day. read more

* Diamond agreed to try to remove some collar stains from about 15 Tommy Bahama hawaiian style shirts from my collection. * The shirts were a variety of fabrics, some of which were dry cleanable, some of which were washable - they showed the expertise to look at the shirt, fabric, laundering instructions, and to recommend how to best approach the cleaning. * They set my expectations about which shirts had a higher chance of success than the others. * I have received the first 3 shirts back - by and large, the cleaning was successful. * The people who helped me there were all super friendly and obviously cared deeply about providing the best cleaning service possible. * Highly recommended! read more

Again Diamond Laundry and Cleaners comes through. I have used 40 different cleaners over my days and I can't say enough about Diamond. I drive additional miles to use their services. This has to be the best Cleaner in the Santa Clara Valley. I require almost "Military Starch" in my shirts and Diamond comes through. They are simply the best. read more

Sorry to say but horrible, ended up leaving my good quality clothes in worst condition. Gave them a couple chances but will look elsewhere.

Hace 4 años que descubrí este establecimiento ha Sido mi lugar de preferencia para que limpien mi ropa,se los recomiendo 100% hacen muy bien su trabajo dejan la ropa impecable read more

This cleaners has always been a standard of excellence is San Jose, for dry cleaning. However now that the old manager has been dismissed, and new management has taken over directly from the owner. This is a much better establishment. Very professional and very conscientious. This is the only cleaners that I will bring my Brioni, and Gucci to be cleaned. read more

My BF and I go here, and we just can't rave enough about the place. We used to go to Rex's,but Rex's subs out their dry cleaning to Diamond! So we were paying a surcharge to go through Rex as the middle man! We wised up when we found a Diamond tag in our dry cleaning from Rex's. Diamond is the best. Their prices are more than fair, their employees are friendly and helpful, and our clothes come out great! No complaints. And, they're so close we could walk. ;-) read more

Diamond Laundry & Cleaners - Dry Cleaning Near Me - San Jose, California

This guy's are great I find this place from some friends recommended and I can't stop to send my clothing there the owner is really nice and funny and the women's work there really kind and nice and the really fix all the problem in clothing and also shows really recommend read more

Diamond Laundry & Cleaners - Amazing dry cleaning ty - Dry Cleaning Near Me - San Jose, California

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The only place I'll ever use! Super friendly and will do everything to accommodate your dry cleaning needs. Try em and you won't be disappointed read more

This place is simply the best. Family run and makes you feel like you are a small town customer even in the urban sprawl of San Jose. The folks always remember my name, do an awesome job, and charge a reasonable price. What else can you ask for? They now except Debit and Credit as well! read more

We moved from San Jose to Palo Alto nearly five years ago. We still take our drycleaner to Diamond Laundry in downtown San Jose - Why? Because Mary and her staff/family take wonderful care of our clothes and linens. I'm a laundery freak! And Mary's team must be, also. They do a great job on getting the stains out, and truly cleaning the items. If they can't remove the stain, it can't be done. The personal care from Mary and her family is the other reason why we travel so far, despite the many, many drycleaners between us. Mary always wants to give our dogs hugs and they are happy to accommodate her. The image posted is that of our beautiful Othello who, on this particular day, was so thrilled to visit Mary that he surprised the heck out of all of us and leaped up on the counter to give her a kiss! Everyone ran for their cameras!! Take your drycleaning and specialty items to Diamond Laundry - and give Mary a big hug or kiss, if the spirit moves you!!! read more

Diamond Laundry & Cleaners - Othello gave Mary an extra-special greeting on this visit! - Dry Cleaning Near Me - San Jose, California

Yes, I have to agree to what majority reviewers here. My husband and I are fans of Diamond Laundry & Cleaners. My husband works in a corporate office where he needs to wear clean, crisp t shirts most of the time. And I almost didn't have time to iron or steam his clothes. When we used to live in Chicago we have this french dry cleaners who took care of us, but when we moved to SJ, I researched for good laundry around SJ and I found this cleaners. Overall, the store is ran by two ladies, and they are pretty nice too. Sometimes I met with Mary's granddaughter. But, I gotta to say their work is as good as the French laundry we had in Chitown. The price is ok. You will find it too pricey if you only have one or two clothes to clean, but if you have more than three items, you will save more money. Service: B+ Quality: A read more

This establishment could not have done any more right by me! I came in and asked for same day turnaround on a well worn suit and shirt. I received a quality clean and press for a very reasonable price. The best part was that the gentlemen who helped me took the time to offer his condolences as I had a funeral to attend. Top Shelf customer service! I sincerely thank you for your professionalism and kindness. James read more

This is a family run business and has been around for many years. The woman at the desk is very pleasant -- I have nothing negative to say about Diamond Laundry & Cleaners! read more

Heading up a new office in San Jose, I needed to find a good local dry cleaners. All the positive reviews for Diamond led me to get in touch with them. My major pet peeve with regard to dry cleaners over the years is that many of them staple an identifying tag (with customer name) to my shirts. The tag is stapled with a metal staple to a corner of one shirt tail. The idea, I suppose, is that because the shirt tails are tucked into one's pants and not visible, there should be no issue with it. There are three problems with this technique. First and foremost, it has happened to me that the head of the staple can open up over time and prick or cut me on the thigh. Secondly, it creates holes in the fabric that can cause damage over time. Thirdly, it is definitely not aesthetic. So before I will bring my shirts to a dry cleaner I am not familiar with, I inquire about how identifying tags are applied to clothing. I called Diamond to ask a couple of questions, including this one. The woman who answered the phone, who identified herself as Mary, did not want to give me a straight answer as to whether staples are used to fasten identifying tags to shirts. This was very frustrating. After several rounds of back-and-forth, she finally acknowledged that Diamond uses staples. But instead of simply answering the question, she tried to make me feel as if it was a stupid question on my part. "How else do you think it would be possible to tag a shirt?" she asked indignantly. "Some dry cleaners run a paper tag through a button hole, with the tag stapled only to itself, so that you can easily pull it out," I replied matter-of-factly. "Some of the 'Orientals' do that but we certainly do not," she said, even more indignant in her tone, as if there is something wrong with this clearly superior practice and as if 'Orientals' (Asians) are somehow less competent than others, for doing so. She then went on to tell me how Diamond has a state-of-the-art, high-tech plant on premises. If it's so state-of-the-art and high-tech, I thought, why can't they adopt a more modern way of getting the tags onto shirts? Running the tag through a button hole, with paper that can easily be torn off, is one good alternative. Another is a little bar code sticker that can easily be peeled off, leaving no residue. Mary concluded the conversation by telling me to bring in whatever I have to be drycleaned, making sure I know the names of all three ladies who work there. Yeah, right. Get pricked by staples, damage my shirt fabric and support bigotry, all at the same time. What a concept. Oh, by the way, the prices Mary quoted me for shirt drycleaning were more than twice as much as what I have been paying on the Peninsula. And she refused to tell me what the price would be to dryclean my windbreaker. I would have had to bring it in in person to get that information. Thanks but no thanks, Mary. This Diamond is no gem, as far as I am concerned. read more

Went to this place because of the great reviews and people definitely weren't exaggerating when they said this place has great service! I bought in two coats for cleaning. They charged me $9.50 for each which was pretty decent. The ladies there were super nice and friendly which I appreciated. The best part was when I came back to get my coats however. The cute old lady had sown buttons on one of my coats for me free of charge! She even tried her best to find matching buttons for my coat. I really appreciated that. I don't know very many places that would go to that kind of trouble especially since I didn't even request it. Will definitely be back next time I need a dry cleaning. read more

Want to keep your clothes fresh? This is the place to go to. Mary and her family knows how to keep your clothes clean and crisp. There is history here. The San Jose Sharks come in here to do their laundry as well. So you might have a chance to meet them one day Sharks fans! There is definitely a warm and friendly atmosphere here. They are good at what they do. read more

When I lived in SJ, I used Diamond exclusively for 10 years. Many local 'cleaners' are just storefronts and bring your clothes here anyway. Mary is a sweetheart. Years ago, I moved from one house to another and moved into an apartment in between. I'd dropped some clothes off before the move and forgot about them. The folks at Diamond were concerned that I hadn't come back and somehow tracked me down at the apartment in Santa Clara and brought me my clothes. I was flabbergasted. I now live in Livermore so it's not possible to go there anymore but Diamond is truly a throwback to the days when businesses were family owned, knew their customers and CARED whether they did a good job or not. read more

Diamond Laundry has been laundering and dry cleaning my dress shirts, pants, and the occasional suit for years. They have never lost an item and my items always crisp and well pressed. Customer service is always friendly and they take the time to get to know you. Five stars because Diamond Laundry always helps make me look good! read more

I've been trying a few dry cleaners/laundry services in San Jose, namely Sparkles off Williams and Winchester and this place in Rivermark. Although the services of the above was adequate, I must say I'm impressed with Diamond Laundry. The lady is very sweet, and when I had to do a rush job before heading out to a conference, they turned my request around in record time, with that old school service that is sooo hard to get in the valley these days. I love it. Yes, they're a tad bit expensive (especially on rush jobs), but they are worth it. read more

I have been using Diamond Laundry and Cleaners for decades. Top notch cleaners who are careful with my clothes. They are the only cleaners I trust to clean by suits and ties. read more

I took a winter jacket of mine in and they did an awesome job! I've had it dry cleaned in the past and there always seems to be something, a missed spot, creases or even something as small as lint left over but Diamond left me very impressed with their attention to detail and excellent customer service. On the phone, they were professional and friendly reassuring me they'll make every effort in order to process my drop off in a timely and accurate fashion. Like others have said, they only accept cash or check and I prefer to use my card for a majority of my purchases and don't often carry cash; however, if you don't see the sign they do remind you before you leave after dropping off your clothing. It is a "pay when you pick up" transaction with no "late pick up" fees, which I really appreciated being I was a day late to pick up my jacket. However, I had called ahead of time to make them aware of late pick up and they even thanked me for my call. With a high level of professionalism and great customer service, I will definitely use their services in the future. Well recommended. read more

I am just stunned and impressed by how fast I received my (well my Bf's not 'my') laundry. I showed up around 8am-ish, Mary took my shirt, my name, my order and said it would be done by 2pm. Me: 2pm tomorrow? Mary: No today. wha- wha- what???? Was it done by 2pm? NO! EARLIER! I called in to see how much the bill was and it was already done! read more

When I first moved to San Jose, I must have tried a new dry cleaner a week...usually lured in by the $1 an item specials (which never ever actually applied to my shirts with pleats and ruffles and fancy skirts). I ended up paying just as much and most of my clothes came back with a sticker on it telling me how they could not get out some spot or another. Then I found Diamond Laundry. I have been going there for 4 years now and I will never go anywhere else again. My clothes always come back clean. The remember who I am every time I come in and I am always greeted with a smile. The people who work there are fantastic and go out of their way to make sure you are satisfied. Need something quickly? They can make it happen. Have something odd you need cleaned? They can make it happen. So, I have to drive a little bit out of my way and they don't take credit cards, but to have a smile every time I go in there and to know my clothes are always taken care of is worth it to me. read more

Customer service is exceptional. It's super convenient for me because it's close to my office, I'm in and out. The prices are completely affordable for the quality of their work. I will most definitely keep using them for my dry cleaning needs and highly recommend. read more

Nice people. Pricy. Maybe its just me but the stain I wanted removed was still there and still smelled.. =(. My total came up to $15+ for one vest.... read more

I thought I did a review of this place, but couldn't find it. Diamond Laundry is the best. I don't trust my uniforms and dress clothes to any other place. I've been coming here for the past 4 years and don't plan on changing anytime soon. Family run, cash or check only, and old school friendly customer service that I love. read more

I took my uniforms with the idea that they may be able to remove some stains content with the understanding that they may not be able to remove them. I picked up my uniforms not only was the lady rude and did I have to pay 30 dollars but my uniforms still had stains that the laundry mat would have had removed. Mind you that it only cost me 15 to 20 dollars to do laundry. I guess it's my fault for not understanding dry cleaning, maybe that's just what they do. read more

I'm giving this place 4 stars for the fact I have only came in once and they knew my name, shirts were hand pressed and I had fast and friendly service. The older women offered me candy and service was with a smile. Most places today people are rude and service is slow but not here. The gals knew how much each item would be and gave a precise mental charge to me, the one down fall would be it's cash or check ONLY. They are a little pricier than what I would usually pay but I came in on a Thursday after 2pm right before a holiday and they guaranteed me my stuff next day after 2pm, with that service I am willing to pay a little more. read more

Was looking for a new laundry service in downtown SJ where I live. Had see so many good reviews here and thought lets try them. Took 5 shirts in for laundry, asked the counter person about price, starch, turn around, etc. She informed me that laundry shirts would be $2.50. Thought OK, left the shirts along with my name & phone number on the claim check. That was Tuesday, went in on Saturday, first thing, to pick them up. Gave the gentleman a $20, thinking my total would be $12.50, he says $20.50. I had a puzzled look and asked what he meant as because it was only 5 shirts, he came back to tell me that 2 of the shirts are polyester and that they are $6.50 per shirt? I advised him that no one told me that when I dropped them off? My issue is that they had on the clam check 5 shirts, if the price was going to be different than what they advised me or have on the wall behind them then it would have been better customer service to call me and let me know that 2 shirts were going to cost me $13 instead of $5 that is a rather large difference? They are just SHIRTS! What is funny both shirts had been cleaned more than once by my old cleaners, before I moved, and was never an issue. First impressions of this place is not what I was expecting and I will have to give some serious thoughts abut using them again. Downtown SJ really needs to have more cleaners within walking distance. read more

Came here last week straight from the airport for a business trip. Was in desperate need to get a shirt pressed (which was shriveled in my suitcase due to an amateur packing job) on very short notice as my hotel check in was delayed and I had to get to a meeting. Despite my bizarre request, Mary was happy to help and perfectly pressed my shirt in a matter of minutes. On top of that and despite my insisting, Mary refused to accept my payment citing that "we've all been there before". Further inspiration that small acts of kindness go a long way. My only regret is not living closer so I could give this place and Mary all of my business. read more

Excellent customer service! I scooted in RIGHT at closing time and was still greeted with a smile. Great job with the dry cleaning as well. Will definitely be back! read more

Have been a customer for years. Reliable, high quality work at a fair price. Shirts are well ironed and clean, dress slacks look great, sweaters and bedspreads come back fresh - so convenient. Ideal location right on the commute... Even when my office moved from Cupertino to Sunnyvale to N San Jose. Great freeway access in all directions. read more

The most welcoming place, feels like family butt best of all they do a great job and take pride in helping. Thank you all at Diamond Laundry

This place was a great find. I needed quick help with a comforter and duvet cover. I called at 7:15 Monday morning and was told if I came right over they would see what they could do for me. I dropped off at 7:30 at 1:00 was surprised with a call saying everything was "pressed," packaged up and done. She said they repaired a tear in the comforter also which I had known was there but didn't ask them to do. AND when I arrived to pick it up and pay, they did not charge for the repair. This is how great service USED to be. It is refreshing to find that there are still people like this operating in the world. Thank YOU Diamond Cleaner!!! read more

Diamond Laundry & Cleaners is a great business. The ladies who work here are all super friendly with excellent customer service skills. The turn around time is quick, and you can also request that they call you if your items are finished earlier than expected. The prices are competitive and the quality of their service is superior. I would like to give Diamond 5 stars, but unfortunately not accepting Visa/Debit is an inconvenience. I also wish that their hours of operation were more convenient for the average 9am-5pm employee. read more

Just a FYI, I have never used this place but you should know that they charge $5 to press men's shirts with snap buttons, go to star cleaners they do a great job for $2.00 read more