Garrett, That is not what transpired and you know it. Our…read moreinitial conversation was that you had the tools and the knowledge to remove the plastic bed caps (they are not single use) you mentioned that some plastic tabs may break. There are 22 tabs on each cap. The driver side had 4 tabs left and the passenger side had 5 left. To your credit you did offer to refund the money I paid but i felt obligated to not accept a refund since i agreed up front that a "few" tabs might be broken and i did not inspect the caps at your shop. It was not worthwhile for me to make another trip to your shop i just did not have the ability to do so. al

Came in Garrett helped me with the estimate . Ordered parts . Once parts arrived got a call to…read morebring the car in. Garrett made it very easy. Car completed in a timely fashion. Can't even tell where the repair and painting was done. Excellent work .. cost for the job was very reasonable and lower than what I anticipated.. Would highly recommend Garrett and this facility

Came to Larry with a unique task for my truck and he executed it amazingly! He is trustworthy,…read morereliable, and will communicate with you thoroughly before starting on a job. Will only go to him now for scratch and paint repair.

Larry is GREAT. Literally half the price of the dealer and 10 times the service. I dropped him my…read moretruck at 5pm. It was done the next day at 2pm. That's less than 24 hours people. (Don't make me do the math.) Furthermore, my truck was washed clean and waxed!!! Ridiculously great service. And Larry is a great guy too! I've included the photos so you can see. There is no incentive in me writing such a great review except for hooking up my fellow community. Very pleased.

We had a very disappointing experience with this repair shop after being referred by our insurance…read morecompany following an accident with our brand-new 2026 Mercedes. From the beginning, communication was extremely poor. We repeatedly had to call just to get basic updates, and even then, the information we received was inconsistent or unclear. It often felt like no one knew what was going on with our vehicle. Customer service was also a major issue. Several employees we interacted with were rude and unprofessional, which made an already stressful situation even worse. Instead of helping, they made us feel dismissed and frustrated. Overall, this experience was disorganized, stressful, and far below what we expected--especially for a shop handling high-end vehicles. We would not recommend this place and strongly suggest others proceed with caution.

This is hands down the best place to go for car repairs. They answered all my questions with a very…read morefast response time and kept me updated almost daily throughout the process. The quality of work was excellent and they handled my extensive damage perfectly and went above and beyond. I highly recommend this place to anyone who needs their car fixed.

Amazing amazing amazing!! Everyone here is so nice, so knowledgeable, and my car looks STUNNING!! I…read morewas even going to get a detail after my car was fixed and I didn't need to because the car looked perfect! Nick and Yvonne were super nice and explained everything to me patiently (with all my crazy questions lol). Everyone I saw in the shop was super nice, and I would take my car here again no question. Fantastic, thank you!!

Wonderful service . The best body shop by fa I have experienced . Highly recommended and they made…read moremy car perfect again

Do I like the Insurance Game? No. No I do not. Car was rear ended. Brought car to Caliber…read more They promised the car back within a week. They delivered. They handled all the insurance nonsense. Fernando kept the communication line open and was always available for an update. Would recommend for anyone involved in an insurance related accident.

I have had two cars repaired in the last 2 years at Caliber Collision. When my Insurance company…read morefirst gave me a list of approved Collision shops I had not really heard of Caliber. Needless to say , I am a permanent customer and will be bringing any futures repairs to Fernando at caliber. I find them to be honest and do great work. They keep you informed along the way of their progress and the front office is excellent and courteous to work with. Bob B

My insurance agent highly recommended North Ranch Auto body and I am delighted he did…read more Specifically, their manager, Casey, went over above and beyond would I would expect anyone to do! First, I was having a fair amount of difficulty with my insurance company to pay my claim. Once Casey assisted me he had it completely resolved within two hours. I had been dealing with my insurance company for ten days. Second, his company had to send the car to Toyota for calibration. The car came back defective. Casey would not let my wife this car until the issue was resolved by Toyota. They did it free of charge. Casey did not want my wife to be stranded. Finally, when the Prius Prime, 2025, was returned back to his shop Casey stayed an additional one half hour as my wife was running late so she could pick up her car and return the rental car. The work on the Prius was perfect. It's beautiful. Casey kept us apprised nearly every day of the progress. I offer them an A+++ for customer satisfaction and quality of workmanship. Thank you! Thank you! Thank you! We will never ever go to any other shop. Thanks Casey! You and your shop are the very best.

Our family has used North Ranch Bodycraft for years and they always deliver great service. The…read moreowners take pride in their customer service, and their communication is outstanding. When our son's car was rear ended, North Ranch Bodycraft took care of everything: rental car, body damage and the work was completed sooner than expected. A+

Great body shop left my car like new like nothing ever happened…read more Marcos treats you like family and really takes care of u and the car Honest and respectful and reliable If u ever need a body shop This is the place to go

Moises Auto Body & Paint is a great company, and Marcos is super easy to work with and helpful. I…read morestopped by one afternoon to get an estimate on re-painting one door of my car that had been previously worked on by a mobile dent removal/paint guy, and the roof because the clear coat was wearing out due to sun damage. It wasn't looking good and I plan to keep the car for another five years or so, so I figured I should look into this. Marcos took a look at the areas that needed work, then brought me into his office. He typed up some information in the computer and got me a quote within 10 or 15 minutes, no problem. The cost was about what I expected and I didn't even bother getting a second opinion. Based on the number of great reviews on Moises, I figured I had found the right place. I scheduled a time to drop the car off on a Monday morning hoping I would only have to rent a car until Friday. They literally got to work right away, sending me photos of the car being worked on by noon. It turned out that the mobile dent guy had done some pretty shoddy work underneath his paint job, and that I would need a new door skin as well if I wanted the car to really look its best. Marcos was honest and said I didn't have to go this route, and could keep it the way it was, but it wouldn't look as good. It would be ok, and better than it currently looked, but if I wanted it pristine, I should consider the new door skin. I figured I'm going this far, so we might as well do it right. The car was ready by Friday afternoon as promised, even though they had to order a new door skin which was not in the plan. When I picked the car up Friday, it looked perfect. In fact, the whole car looked fantastic. The paint was blended perfectly. I feel so much better about this car now. One added bonus to all of this is that Marcos noticed my magnet on the back of the car that says "I [heart] my dachshund," and Marcos mentioned he also has two dachshunds. I always know I can trust a dachshund lover. The only problem is that Marcos is an LAFC fan, and as I am a huge LA Galaxy fan, it was difficult to accept this!

Thank you Steve and Pedro for helping us with a road emergency. They were so kind and took care…read moreof my car in the middle of a busy day.

I really don't want to give a family business a bad review, but I have to be honest about the…read moreexperience. I had the front bumper repainted, and when I picked up the car, I was already disappointed. The finish had orange peel, visible wobbles, and dust trapped inside the paint. Vince Senior convinced me that it was the best he could do, and out of respect for him and because I was planning to sell the car anyway, I decided to accept it. However, things have only gotten worse. The car is driven by my wife, who never even drives on the freeway, and yet the smallest rock chip causes huge chips in the bumper. The car has only been driven about 400 miles, and it already looks like it's been driven 100,000 miles, with chips everywhere from just regular driving on surface streets. I spoke to Vince Junior about how unhappy I was with the paint job, and I told him that the problem is that they're using cheap, low-quality paint that chips way too easily. He tried to tell me that this is normal, but I explained that the bumper didn't look anything like this before the paint job, even with 90,000 miles on it. Now, just 400 miles later, it's a complete mess. At this point, I feel like I have no choice but to warn others and let them know about my experience. I really can't recommend this shop to anyone, and I definitely won't be going back.