This is now my third Ram purchased with Trina, and once again she absolutely delivered. Trina…read moreconsistently goes above and beyond in every aspect of the process. Her level of customer service is unmatched--professional, responsive, honest, and genuinely focused on making sure you're happy, not just making a sale. Every time I work with her, the experience gets better. She makes the entire process smooth, stress-free, and actually enjoyable. I'm beyond satisfied and wouldn't think twice about going to anyone else. If you're in the market for a Ram (or any vehicle she handles), do yourself a favor and ask for Trina--you won't be disappointed. Highly recommended.

Absolutely unacceptable experience. I brought my car in for a diagnostic…read more Later to find out the only issue was debris in the shifter. Somehow this shop managed to put 45 extra miles on my car, which is completely ridiculous and unnecessary for the work that was supposed to be done. There is no valid reason my vehicle needed to be driven that much, and it honestly feels like my car was being used for personal joyrides instead of being properly serviced. I trusted this shop a whole week with my vehicle and got it back with unnecessary mileage and zero accountability. Very unprofessional and disrespectful. I would not recommend this place to anyone who actually cares about their car.

TOP TIER SERVICE!…read more This location is by far the best service I've ever received from any dealership. Everyone here is an absolute amazing person, and so helpful! They make me want to come back just to be here!!!! It's that great! :) Ilya, who helped me purchase my vehicle is so absolutely wonderful!!! He is attentive and is ALWAYS willing to help me no matter what the question is, he is there! That kind of service you cannot find anywhere else! Jose in the financing department is such a patient and understanding employee! Also very attentive and very kind to everyone! Everyone here is amazing! IM STILL NOT DONE!!! The sales woman at the counter named Melani, is SO incredibly sweet! Her attentiveness and patience is so warming! The baristas at the coffee bean, Andy and Dylan are so amazing! They always have a smile on their face and will make conversation with you and really make you feel welcomed! Not to mention their drinks are FANTASTIC!!! To end this review, I'd like to just say that the people who work here at Galpin Honda, in San Fernando are ABSOLUTELY AMAZING, the owner of this company is blessed to have such wonderful people working here. Everyone always seems so happy to be here and they really are "Happy Honda people" thank you for always being so kind to my family and making me feel part of this family! I will continue to recommend friends and family to come here, just before the experience they will receive! Thank you again!

To buy an electronic car at this place was the worst decision…read more The agent has no idea how new technology works. Johnny the sales person for him it's more important to be playing games on the phone than to answer all the customers questions.

Joined my son as he purchased a QX4 from Western Motor Sport. We arrived just before closing, and…read moreDaniel and Pedro took great care of us. We had called earlier and Daniel greeted us and introduced us to Pedro who allowed a lengthy test drive and ultimately completed the transaction. After a bit of negotiation Daniel gave us his best price on the QX4. I've bought many cars and this was a very easy, fun transaction. They also have great follow-up and took care of a few additional items after the sale! I feel this is a very reputable dealer and would do business again with Western Motor Sports, thanks guys!

Put the wrong address on my registration. I haven't been able to get my tabs for almost two years…read moreand found out I have a bunch of fees. Sold me a car with a check engine light on and a broken sound system he swore he would fix and put in the contract. To date it's been almost two years. Got ahold of Danny after trying for said amount of time. He said he would sign something saying he did in fact give the incorrect address exc. been trying to get that from him for quite some time. Crickets

This is by far one of the best dealerships i been to they are so kind and really take the time to…read morehelp you and find what you need in your price range. They where so helpful the other day that I bought my daughter her first car. I would definitely recommend.

Bought my accord from Jesse and he worked with me, was very straight forward and didn't feel like…read morehe was forcing me into a car, when I was looking to buy a car, all the dealerships and sales reps I've talked to for any other business we're a little to aggressive in the ways of trying to make a sale and I don't like that . Jesse sold me my car and I didn't feel like he was being dishonest or anything of the sort. And working with him made things easier than expected.

Kevin makes me feeling better Really cool man and friendly…read more Thank you so much and I will come back

So we just left this dealership. They had a car we were interested in at a really good online price…read moreof around $15k, so we decided to check it out. The salesperson was actually very knowledgeable and pleasant to work with. Then we sat down to discuss numbers, and that's when we learned they add in pre-installed "accessories" on top of the advertised price. Brining the price to around $19k. I was instantly annoyed. The manager came over and kept trying to convince us to finance the car so the monthly payment would be lower. The problem was that my wife and I didn't care about the monthly payment--we just wanted a fair out-the-door price. Once it became clear that we weren't falling for the payment-focused sales pitch, the manager asked, "What do you want from me?" I told him, "I want you to list the car for the price you're actually trying to sell it for." His response was, "Well, you can't get everything you want. I want a bigger house..." and he continued trying to justify the pricing. This business model feels very predatory. They advertise an attractive price to get people in the door, then add thousands of dollars in mandatory accessories afterward. Yes, the add-ons are mentioned somewhere in the listing, but most people aren't going to read every line of the fine print. They know exactly what they're doing, and then they blame customers for not reading the entire description. I can easily see someone inexperienced getting taken advantage of here. The only positive is that we learned to always read the full description before making the trip. Thankfully this dealership wasn't far from us. If we had driven hours only to discover these extra charges, I would have been even more frustrated.

Este es el peor concesionario del valle. No les importa un carajo el tipo de limones que venden,…read moresiempre y cuando consigan tu dinero. José es un pedazo de mierda. Toda esta corporación de concesionarios es un pedazo de mierda y vale incluso menos que la mierda. Solo tuve el camión durante 5 meses antes de que el motor explotara. A pesar de que hice 3 cambios de aceite en los 5 cortos meses, tuve el Ram 1500. ¡¡¡NO COMPRE UN COCHE AQUÍ!!! -- en Williams Auto Mart Inc.

Horrible dealership Don't come here unless you want to get robbed, so eager to take my down payment…read morebut when i test drove the vehicle the transmission was blown! Took days to get my down payment back what a waste of time

WARNING! DO NOT BUY FROM HERE! I'm writing a review just…read moreknow after having to purchase a car from this shitty place 4 years ago. They ripped me off. Stole my money. Since I was so inexperienced they took advantage of that. Ended up paying for a 2005 Honda 12,000. Ridiculous I'm so mad just thinking about it. I don't even have the car anymore it broke down after 3 years. Do not buy here people they scam you.

FUCK THIS PLACE! I'm glad EVERYONE saw the same thing! Long story short I bought my 1st dealer car…read morefrom these RATS and they fooled me and sold me a LEMON a fucking car that had serious problems that they never fixed instead hid! Oh man I had to go thru hell and back so I did a voluntarily report and that was the best decision I made in life! I went thru bankruptcy because of these SONS OF BITCHES at a young age. Please anyone STAY THE FUCK AWAY FROM THIS PLACE PLEASE!! All their cars are fucking junk waiting to be sold to someone. Go to a big dealership you will get your moneys worth better at HONDA or TOYOTA!! "Pacoima Motors"

Arturo is the best! He got me a great deal on a 2013 Chvy…read moreSilverado and I didn't need a high credit for it. You got to understand what you are paying for but it's the only dealership that I felt wanted and not just a number! Plus I got a year and a half warranty on the truck! Now I can work and get some money... Thank you Arturo! And thank Juan for helping us too! You guys are the best!

This company is violating several federal regulations. Do not purchase from them. They will do…read morewhat they can to repo your car and resell it at a later time. They do not respond to requests for information or an amount to recover the vehicle. Their customer service number will disconnect you after 20 minutes on hold. My friend is going through a tough time with them.

Este lugar es de los mejores dealers en todo Valle De San Fernando mi familia y yo tenemos mucho…read moretiempo compra de carros con Jr es muy buena persona y sabe cómo ayudarte a qualificar para que compre su carro o troca 100% recomendado.. los carros que venden aquí mi amigo Jr son muy buenos economicos y semi nuevos y para serrar con broche de oro mi carrito tiene garantía del dealer de honda por 2 años ESTOY NUY CONTENTO Y AGRADECIDO POR TUS SERVICIOS MI AMIGO Jr.

Highly recommend. JR provides the best customer service & gave my son a really good deal on his…read morefirst car.

I had an excellent experience at Nissan of Mission Hills, and I especially want to recognize Duby…read moreRosales for the outstanding customer service. From the moment I arrived, Duby was friendly, professional, knowledgeable, and genuinely committed to making sure my visit went smoothly. What I appreciated most was the level of communication and attention to detail throughout the entire process. Duby took the time to answer all my questions, explain everything clearly, and ensure I felt comfortable and informed every step of the way. It's not always easy to find someone who truly cares about customer satisfaction, but Duby exceeded my expectations. The service department was efficient, organized, and focused on delivering quality work. My vehicle was handled with care, and the entire experience was stress-free. It's clear that customer service is a priority at Nissan of Mission Hills, and employees like Duby Rosales make a big difference. I highly recommend Nissan of Mission Hills to anyone looking for reliable service and a team that genuinely values its customers. Thank you, Duby, for your professionalism, dedication, and exceptional service. I will definitely be returning for future service needs and recommending this dealership to my friends and family.

I contacted Mission Hills Nissan regarding a sliding door issue caused by prior service. I was…read moreinstructed to bring my vehicle in, but I am located about 4 hours away and needed written confirmation of the repair and appointment before making the trip. Despite multiple requests, I was not provided clear written confirmation or consistent communication. I also requested communication in writing due to a medical condition, but this was not effectively accommodated. Because of the distance, I could not proceed without confirmation, and the situation remained unresolved. I hope the dealership improves communication, especially for customers traveling long distances.