Buckle up -- long winded review here! Digs Hotel has been such a life saver for me and my pup, Rigsby. As a first-time dog owner, I was nervous about leaving him anywhere, but the team at Digs immediately made me feel like he was in great hands. They treat Rigsby like he's one of their own, and it's so obvious how much they genuinely love and care about dogs. Rigsby absolutely loves it here and can't get through the door fast enough! Seeing how excited he is to go and how happy he is to see everyone there is all the confirmation I need that Digs was the best decision. And having access to cameras to peek in is a huge plus for me (and showing coworkers in need of some cuteness overload during the day). The boarding services are great. Whenever we travel, I know Rigsby is not only having fun but also getting a good night's rest after a day of play. Their grooming services are amazing too! They've helped Rigsby get comfortable with baths and brushing--something I never thought would happen at first. And Nancy, in particular, is an absolute rockstar. Every time she grooms him, he comes out looking like he belongs on a puppy runway. So grateful to Digs Hotel for taking such amazing care of my pup. I highly recommend for anyone who wants their pup treated like family. read more

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Digs is like a second home to PJ. She is almost as excited to see the staff behind the desk when we drop her off as she is to see us when we pick her up. As an obsessive pet parent it makes me feel so good to know that she has a place she loves to be when she's not with us. read more

I recently switched Digs after my usual dog watchers were booked or out of town and I am SO glad I did! My dog has done daycare and now boarding (this was her first time boarded) and it was a great experience start to finish. The staff is attentive and so nice, the facility is clean (my dog didn't come home smelling like a pet store), and the hours are incredible, which make it super easy on long travel days to go pick up the dog. My dog came home extremely happy but also exhausted, a great combo. I will definitely be returning and couldn't recommend them more. read more

digs is simply wonderful. they are extremely accommodating, kind, attentive and loving to my Crumpet. Lary, her favorite human, helps her in ways I can't (I'm a little jealous, but I'm honestly so glad she's well taken care of). To force a suggestion out of me, if there was a point system or a stamp card with a little discount after reaching a goal, that Might be fun! read more

We have been taking our 3 year Lab mix to Digs since they opened their doors for daycare, grooming and the occasional boarding. We've had nothing but incredible experiences here. Digs is trustworthy, communicative and every person who works there genuinely LOVES dogs. Their hours are incredible and I've always appreciated that they'll walk our dog home at night if we were in a pinch. Every morning when I mention "Digs" my dog pulls me from my apartment to the front doors of Digs because he's that excited to see his human and dog friends. We are leaving the neighborhood for the suburbs and the thing I'll miss most is the care Digs gives my boy. We love you Digs-- open up a location in NJ please!! read more

Love leaving our Great Dane, Hank, at DIGS. He has a great time. I can watch him on the monitor making friends. Love the daily emails of how is day went, what he ate and who he aged with! I feel so comfortable leaving my dogs at DIGS! read more

Great daycare! Chloe loves it there. The hours can't be beat, they take dogs on midday walks, there is SUNLIGHT! As for grooming, Nancy is the best. She has the patience to get through Chloe's husky thick coat. read more

Digs Hotel Spa & Daycare - Freshly groomed yesterday! - Pet Groomers Near Me - Brooklyn, New York

They're great! Professional and organized, and responsive as well - plus conveniently located.

Oz is always delighted to stay at Digs. It's the only daycare we trust for our fur babies. The place is always clean and organized. The staff are friendly and warm. I highly recommend this place! read more

Diggs is the perfect place for my little Oreo. she gets so excited to see the staff and her furry friends each time she arrives. I never worry about her wellbeing while at Diggs. She stays there when we travel, attends daycare when needed, and receives the best grooming services. Diggs will always be Oreo's home away from home. read more

Digs Hotel Spa & Daycare - Oreo smiling at Diggs - Pet Groomers Near Me - Brooklyn, New York

Customer can't book appointments online and neither in person. Kinda hard, huh? - Website had a bug on the submission form, which forced me to walk over to schedule an appointment in person. - When the day came, they said my dog's appointment was never booked, and a team of at least 5 people gaslighted me saying I couldn't have booked in person. - Also they didn't accept my dogs vax records claiming the expiration date was not readable, even though I was pointing to the date and showing them. This business is set to failure, as they're chasing away customers like I've never seen. read more

My dog goes here for daycare and I love how tired and happy he is when he comes home. There are cameras so I can check in on him throughout the day. The staff is very friendly and they call and text reminders as needed. I feel very comfortable going about my day when he is there, because I can trust he will be well taken care of! read more

Digs Hotel Spa & Daycare - Pet Groomers Near Me - Brooklyn, New York

Digs is our go-to trusted daycare and boarding center for our pup, Benny! They're so kind and attentive and I know he's in good hands every time we drop him off. When we run into Digs employees outside of the center, they take time to say hi to Benny and it's genuine - you can tell they really care for the animals. Can't recommend Digs enough! read more

Just took my dog back for the second stay and I'm very happy with this place. The staff are attentive and really care about dogs (should out to Courtney for giving my pup so much love!). I love the webcam so I can check on my baby. Thx Digs! read more

We absolutely love bringing our dog Arnie for his regular grooming at DIGS. he comes back looking and smelling beautiful, they communicate throughout the process and take good care of our boy. read more

Digs Hotel Spa & Daycare - Arnie post groom - Pet Groomers Near Me - Brooklyn, New York

The staff take great care of the dogs and are incredibly communicative with owners. There's even a live stream feed of the play areas during the day so you can check-in on your pet if you want. We've had nothing but the best experience with boarding, day care, and walks. We don't even live nearby but have continued to make the trip over because of how comfortable they make both us and our Corgi. Highly recommended. read more

Are you a crazy dog parent? Are you completely nuerotic when it comes to your dog? If you answered "yes" to these questions, then this is the place for you! We recently boarded our 120lb American Akita "Kuma". The owner Steve, was truly kind, patient, and very informative. He took his time showing me where our dog would be boarded, the daily routine and what was offered with our stay. side note- my dog pooped in the lobby, he was beyond comforting and was not phased by the whole situation. - I was mortified. Our dog spent 2 nights at DIGS. We were able to watch him play from 9am-5pm! They have camera access via there app. They were so kind, loving and caring! On more than one occasion, I caught them petting and hugging Kuma! Truly amazing! At pickup, Kuma was happy and really excited to see us! He also didn't smell like a "dog boarding" place if you know what I mean. We will DEFINITELY be going back to DIGS! read more

We love DIGS Hotel! I started to bring Harley, my toy Aussie, there for grooming in early 2021. I was a bit hesitant since she is a sweet, shy girl who scares easily. But DIGS has taken great care of her and now she pulls me back every time -- especially when she knows Nancy will be grooming her. I now take her to daycare there and the service is always phenomenal. I highly recommend to anyone, particularly those who feel their dog might be too "shy" for grooming/daycare. Thanks, DIGS! read more

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Our pooch stays at Digs a few times a year when we go on vacation and he seems to love it. the staff are great-- caring and responsive--and we really like the regular, easy communication while we are away if anything comes up with him. we know he is in good hands there! read more

Been here for grooming a handful of times so far and they do a great job! My dog gets matted pretty easily, and they always resolve the issue while still making her look nice. Also it can be hard to find groomers that can give them a nice looking cut that actually lasts and stays in good shape for quite a while, but they manage do to so! Would definitely recommend. We've worked with Nancy and Tan and both are fantastic! read more

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So now our pup's been going to Digs for daycare and boarding for more than a year. He still loves it ! Wish we lived closer so that we could go there more often. read more

DIGS forgot to feed my dog. My dog Waffles stayed at DIGS from 10/30-11/3. I had packed individual bags for each meal, so when I received an extra bag of her dinner back at pick up, it was clear one of her meals had been missed.  After asking the DIGS staff, I was told that all meals had been logged into their system correctly. It wasn't until I pressed them further that I was told a manager would look into what happened. I was later contacted by the manager who "apologized for the mistake" after they were "able to trace back what happened" but did not elaborate on what led to my dog not being fed. Their response was to offer a $75 refund (less than 15% of the cost of her stay). After asking if they fed her the incorrect food instead of her (prescription) kibble, I was told that they can "ensure me that Waffles didn't eat anything else," meaning that my poor dog had to sit alone in her room without dinner for an entire night. Who knows how many other dogs this could've happened to; the only reason I found out was because I packed individual bags of food and sent multiple texts pressing them to investigate the issue. I paid a lot to make sure Waffles had the best experience possible while I was away, but now I am just sad whenever I think about it. I cannot overstate how disappointed I am in DIGS. read more

Digs is such a welcomed addition to our neighborhood. The staff are all so kind and attentive and you can tell that they really care about their canine clients. There is no guessing games - they have 24-hour doggy cams in their main rooms! I definitely spend too much time checking it but not because I am at all worried - it's just too cute watching all the dogs play all day. I've been taking my 8-month old puppy to daycare and we just boarded her for the first time - she didn't really seem to want to leave, which is always a good sign. Thanks Steve and the rest of the Digs crew - Chou will be back soon! read more

Both my dog and I love DIGS. We have used their boarding, grooming and daycare services and could not be happier with our experience every time. The Digs staff is kind and incredibly helpful - as well as quick to respond to questions. I am a huge fan of the web-cameras available during daycare hours. It is great to be able to be free to check in on your pup throughout the day. I am exceptionally satisfied with the grooming services. Nancy does a phenomenal job and my dog always leaves his spa day looking and smelling amazing. read more

Digs Hotel Spa & Daycare - Pet Groomers Near Me - Brooklyn, New York

We have been bringing our pup here for groomings for almost 2 years. We use Nancy and she is the best! Ridge comes out looking great. Nancy is super communicative and always listens. I trust her evaluation and what needs to be done. read more

DIGS is incredible. the staff is so kind and supportive of my pup and goes out of their way to make our lives easier whenever scheduling issues arise. most importantly, our pup so happy every time he visits. l I can't recommend them enough! read more

My dog has just got home from the worst experience of a dog groom he's ever had. He's traumatized. It took over five hours, he looks terrible, has cuts around his genitalia and I am livid. I have used digs numerous times and never have I experienced anything like this. I don't know if you have new groomers or have just let your standards slip but I am so appalled by the state you left my Chippy in I am in shock. Huge chunks are still left on him which I now have to clean up and I have been charged $150 for this monstrosity! read more

Digs Hotel Spa & Daycare - Pet Groomers Near Me - Brooklyn, New York

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So happy to have a groomer / daycare in the neighborhood! Finn always comes out looking amazing after his grooms, and Digs goes above and beyond with providing great advice on how to maintain Finn's fluff while preventing matting which he gets. Each groom comes with 2 hours of day care, which helps tire him out for the groom. It helps that their staff are experienced in animal behavior, especially for rescues like Finn. Digs also puts on lots of community events which are loads of fun (doggie food trucks, photography days, etc). read more

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So caring and nice, and made me and my doggo feel like we were in good hands. Excellent grooming/haircut too. Highly recommend.

we love DIGS so much we don't even live in the neighborhood but we go out of our way to take our dog there. Nancy is so kind and patient and does an excellent job grooming. the staff are so pleasant and kind! thank you digs! highly recommend! read more

The best!! Great spot for our pup. We were gone for a week and they took such good care of him.

started bringing my 7 month old puppy here recently 1-2 times a week just for some socialization. i was hesitant since he's still so little, but seriously when i pick him up at the end of the day he tried to drag me back inside. he loves this place! a few of the staff members even had their own dogs there and that put me at ease, too. the prices are pretty reasonable, i expected them to be outrageous because i feel like everything in dumbo is. but it's affordable! i'll be bringing him here for a long time :) read more

Digs Hotel Spa & Daycare - my doggo yawning on his way home from DIGS - Pet Groomers Near Me - Brooklyn, New York

This was our first time at DIGS for daycare and we were super happy with our experience. We needed a daycare for our pup pretty last minute and we couldn't find any in our neighborhood that was open on a Sunday and that could take us last minute without a long prior evaluation (totally fair, but made it difficult for us). So we decided to look in the area that we were headed (DUMBO) and came across DIGS. Not only were they able to do an assessment upon our arrival, but they were professional, courteous, and helpful. We worked with Steve at the front desk and he was super clear about the process to register, what documents to send in, and what we could expect when we arrived. We love the live cam option and felt secure knowing our pup was well taken care of. We loved how luxe the experience is (lobby smells divine), and we will definitely be bringing our pup back to Camp DIGS the next time we're in the neighborhood again, maybe for a blueberry facial to clean up our pup's white face fur! Thank you DIGS! read more

We decided to give DIGS a try after many inconsistent grooms from our groomer of 7 years. They were very helpful in the online registration process and when we brought Samantha in the manager (might have been to owner) was extremely courteous and he made sure we got the haircut we wanted for our yorkie. He brought up the groomer and they were very attentive. I liked how they had evening drop off and pickups as that helps with our busy schedules. When we got Samantha back we were extremely happy. We will continue using DIGS. A welcome addition to the neighborhood! read more

Great place to take your pups for both daycare and overnight stays. Very trustworthy. Highly recommend

DIGS Hotel is truly the best of the best! When we first decided to bring our puppy Olive here for daycare, we were hesitant since she had never been away from us. The owner Steve and all of the staff quickly put us at ease by providing a tour, an initial hour-long test run, and answers to our MANY (crazy puppy parent) questions! We not only feel relaxed knowing Olive is safe and cared for here, but she does too - which is a huge relief. She immediately formed connections to DIGS workers (who she now adores!) as well as other dogs. She has a blast every time she is there, and we know she is well taken care of. We also love the webcam feature - allowing us to see how she's doing every now and then! The grooming here is also fabulous! Olive was groomed by Nancy, who is amazing. Knowing it was Olive's first time, Nancy took her time getting to know Olive and helping her feel comfortable with the equipment. We even got text updates letting us know how she was doing! Overall, our family is lucky to have DIGS nearby and we recommend it to anyone looking for a safe, clean, fun, and loving spot for their pup! read more

There are plenty of things for everyone to worry about these days but the team and operation at DIGS is not one of them! We have a 6 month old puppy (Ferdinand) who has been going to DIGS for 2 months. It's clear he loves going and playing with his new friends. After a daycare session, he comes home happy and relaxed. They even have grooming services which we are excited to try the next time our little one needs it. We have recommended DIGS to all our puppy friends in the building and will continue to do so! read more

This is a review for their grooming services and Tan. This was my dog's first time for a bath and haircut. He is extremely nervous and hates going. Tan did an amazing job with him and took the time to make sure he felt comfortable. Thank you so much!! Really appreciate you guys taking care of him. read more

Digs always exceeds expectations. My dog comes back looking amazing and in a wonderful mood. The staff is personable and flexible.

We love digs! Taki always comes home clean, happy and tired. i was so nervous boarding home for the first time because he's a puppy mill pup and scared of kennels. I felt confident with the staff. plus being able to watch him play on the web cams and the daily report card kept me at ease. Thanks for taking great care of my little! read more