Had the screen fixed on my iPad 2 and the fan cleaned in my MacBook Pro. Done very quickly and they even showed me the gunk that had built up in my laptop. Decent prices and with the Yelp deal, definitely worth it. read more

The YELP deal helped ease the pain of replacing my iphone 4's cracked screen. Direct Repair's location is super convenient. Arrived and my phone was like new in less than half an hour. FANTASTIC! read more

iPhone screen replaced fast. No complaints here and it's been over 6 months

What a great deal! The home button spins a little now but the guy said it's because it's not as secure once they take the old screen off, and they assured me it would not affect the functioning of my phone. So we will see how this goes. Otherwise, I'm pleased. read more

Shattered my iPhone 5 screen on a Thursday. Took it to Direct Repair during lunch the very next day. Half an hour later (and $85 after the discount) I had a new screen. If I could give them a sixth star, I would. Great place. read more

It was easy and direct! I took my iPhone 4S in yesterday to get fixed and when I came back on my lunch waaaalah my iPhone looked brand spanking new! I only paid $75 to get the screen fixed which isn't a bad price point at all. The process was quick and simple and I'm glad I gave these guys my business. If I have any future tech problems or phones that need to be fixed, I'll defiantly be making the trip to Direct Repair first. Thanks guys! read more

fast and doing a great job！ My screen was cracked, and not lighting up at all. I was worried something else are broken too. The guy told me he'll change the screen for me, if that didn't work after change, NO CHARGE for that. They are not trying to rip off your pocket at all. read more

Literally incredible! All the reviews are true! I live a block away and didn't know this place was here. Pure gold!

They saved my life! My iPhone 5 screen was completely cracked and my only option was to buy a new phone for SIX HUNDRED DOLLARS. So I came to Direct Repair and they fixed my screen perfectly for $100 in under 30 minutes. Amazing service. I would recommend to anyone with a cracked screen! read more

Great service and affordable prices! Got my phone fixed in 30 minutes. Just enough time to eat some lunch and pick it up. Highly recommend this place! read more

Excellent service. Had my girlfriends iphone5 screen replaced in 20 minutes and it is perfect. Use the yelp coupon and it comes out to $75 - much less than the Apple Store at $120 with the warranty or $270 without. Would definitely use these guys again. read more

Took my iPhone in just now for a charging problem. Staff was extremely helpful and replaced parts and the battery. Good price and great service read more

Buyer beware! This repair shop is horrible. In June I brought in my iphone 6 to get both my cracked screen and LCD repaired. The day I got it repaired, I had to come back three times because I couldn't hear people when I made phone calls. The man in the front tried to make me believe it was my fault and made up some story about my phone (which had never been opened since it was manufactured) lacking a shield. For the past 5 months, I have been experiencing issues with my phone's battery. It can literally remain dead on the charger for upwards of three days. Whenever I make calls the phone mutes itself at random. My siri no longer works, because the part they used to fix the screen apparently lacks a microphone. If you insist on coming to this shop, please ensure that everything works on your phone before you leave. Literally stand there and call people, make sure that your speaker works, make sure that your siri is functional, bring your charger and see that your phone responds to it. Honestly, it would be best to just go to Apple and avoid the headache. Sure this store will fix your phone quickly and at a lower cost, but there are no guarantees that it will actually be functional. Please note: if you come here and they "fix" your phone and you still have issues, Apple will no longer repair it for you. You might as well do it right the first time. read more

Perfect, no frills experience. I dropped my iPhone 5s, finally, one time too many, and the internal screen lit its last pixel (??). I wasn't too concerned (since I was due for an upgrade and the phone had already served me faithfully for 2 years sans accident) until I realized there were 400+ photos sitting on there that I foolishly had not thought to back up yet. Initially I headed to the Apple store where I was prepared to dish out $130 to replace the screen. However, they told me in doing so, it would run the risk of wiping my phone clean (and losing all 400+ of my finest selfies??). Although, funnily enough, the man I was speaking to said that "it rarely happens. About 50/50", which I was baffled by because either he is not familiar with the word "rarely" or he is not familiar with statistics or just #math in general. Anyway, it dawned on me to take it to an electronics repair shop and enter: Direct Repair! What a painless process. I took it in, with my $15 coupon in tow, and asked the man at the counter if my phone was salvageable to which he replied "of course". And then I expressed my concern about losing all the content on my phone (per conversation with the Apple employee) to which he replied "that's bullshit". You scoundrel, Apple!! Actually, I don't fault them for wanting to cover their asses should anything go wrong, but I still take issue with the Apple man's usage of "rarely". I hauled myself over to somewhere that served Miller High Life, had myself a nice little drink, and returned in a little under a half hour and lo and behold, my phone was ready and waiting for my arrival. My phone is in perfect working condition, it only cost me $75, and it only took as long as it took me to finish a Miller High Life. I'm just so chuffed about the whole experience that I told myself I was going to open a Yelp account just to sing their praises. So here we are. Yay Direct Repair! read more

It was great. They fixed my cracked front screen in my phone and with the yelp deal I saved a ton!! I was glad that I found this place.

I was in Chicago to present some courses and I had difficulty with my computer. I sought out the help of MY DIRECT REPAIR on State St. in Chicago. They helped me immediately. Extremely reasonable and took care of my problem directly. I do not live in Chicago but if I did they would be my go to people for computer or phone repair. read more

Direct Repair was super quick with repairing my Macbook Pro. I dropped it off right as they were about to close, and they had it ready the next day. The owner does a great job communicating what the problem was, asking whether I want them to proceed at their price point (which is very reasonable), and when it was ready for pickup. It turns out that my HD died, but Direct Repair was able to recover my data and transferred it onto the new HD, which I appreciated. Highly recommend. read more

This guy Andrii fixed my IPhone 6s in 25 mins. I had cracked my screen and the touch screen was not working. He is fast, efficient and best price in Chicagoland area. I highly recommend this place to those who need their screened replaced. read more

Only took 30 minutes replacing my screen. I have had my screen replaced before and it took another company 4 hours! Direct Repair was fast and easy. The customer service was outstanding! Kind people at the front desk! read more

Fast, good attitude, awesome advice. Went there once with a broken phone and once with a cracked lcd. Both times exceptional service at the best price you can find. The guy at the counter gave me solid advice as well that saved me some money on lcd screen that he had to order. Cannot rate them any higher. read more

I shattered the screen of his iphone and read about Direct Repair through yelp. I called before we went there and they said it would cost $40 and they could fix it there on the spot. There was a Yelp deal to Direct Repair, $30 for $50 worth of repairs so I bought that. My girlfriend and I got there and the service was GREAT! The man working had the screen ready, a friendly personality, and it only took about 3 minutes for him to fix the phone, making it look brand new again! Since we had $10 left of credit from the coupon, the gentleman said to pick out a case of choice in lou of the $10, which seemed to be extra generous! Even with it being a blistery winter afternoon, Direct Repair made it a great experience and well worth the rosy cheeks and frozen toes! :) We will be bringing our broken computer there next since they are our new miracle workers of electronics!! Thank you Direct Repair, a job well done! read more

Awesome service! Very friendly and quick (took about 20 minutes to replace my shattered screen). Definitely recommend.

This place is excellent! The guys are very friendly and really good at what they do. They fixed my iPhone screen in about 20 minutes, while we were carrying on a conversation. Another bonus: charged less than any other place I checked out. The shop is clean and well maintained, and you can see Yuri (one of the technicians) working on the phones as you wait. I highly recommend this place if you have any phone repair needs. I am positive you won't find better or better priced. read more

Super quick. No questions needed. Came it, dropped off my iPhone to have the front and back repaired and it was done on time. Highly recommended! read more

Fast. Inexpensive considering you get a color change. Only took them 30min. Now I won't freak out next time my screen breaks!!

This place is great. They are precise in time and also the service is friendly. The only thing I noticed when I changed my glass and screen is that the new screen I had is not 100% like the original one, it doesn't have any trouble though 100% functional. read more

Very fast shattered iphone screen repair!! Paid $60 total with the deal, and it was done before I had time to finish my froyo from the place next door. Recommended highly for iPhone screen repairs in a pinch. read more

EZ. 20 mins for complete iPhone 4s front & back replacement. $85 with coupon. Nice guys.

I tried repairing my iPhone 3Gs after the glass cracked and I did get the glass fixed but the parts I ordered from the internet had a bad light sensor (screen won't run off when you put the phone to your face when making a call). I looked at other places in the Chicago area and I heard great things on Yelp about Direct Repair. The service was fast, they took the phone, reported what was wrong and got everything fixed in less than 10 minutes. The quote price over the phone was more than what I actually paid. They also pointed out that the connector for the light sensor would require soldering in the future if I dropped the phone. But this would cost $75 and they would not recommend repairing it. Other places would probably be very aggressive in taking that $75. If you have a broken phone, this place is where you should go. read more

Dropping my phone was such a bummer. Saw all the positive reviews on Yelp and figured I'd give them a try. I mean $75 for something my phone company was going to charge $169 to repair. With the Yelp hookup I only paid $60. The guy who helped me was nice and also offered to change the color of my phone, double kickass! read more

After innumerable rounds my iPhone screen finally lost it's battle with the tile floor. Enter Direct Repair. Just 30 minutes after dropping my phone off, and without an appointment even, I had a brand new, beautiful screen that I could actually decipher texts and emails through once again. If my screen ever loses another flight with a tile floor - or concrete, et cetera - I know where I'm going immediately to get it repaired. read more

True to advertizing, they fixed my iPhone 4 screen in 30 minutes flat. It looks brand new. With the Yelp deal, it was $60 - cheaper than any 5-6 other stores I called. read more

Great service, i was in and out in less than 25 min. Well worth the money to get the job done by a professional!

They fixed my iPhone 4S (shattered screen) super fast and for only $60 (with the yelp deal). I'm very pleased! Highly recommend. I'd definitely go back! read more

As advertsied they were quick and so helpful! I went in to get my iphone screen replaced, had a yelp deal and the guy told me 45 minutes. He had it done in 25! I saved $15 with the yelp deal! Check them out! You won't regret it! read more

I was frantic when my screen cracked on my Iphone 4s, I read other yelp reviews, headed right to Direct Repair and within a half hour my phone was good as new. Excellent service and price. ( with my $15.00 off yelp voucher) read more

Highly satisfied with their repair on my iPhone. Their service is quick and the people working there are great.

Great people, great job. replaced my iphone screen in minutes to look like new. Highly recommend. read more

I've been going to this place since it was under another name. Living in the neighborhood it's a real plus to have this place and fortunately with the name change its still a great place. I've had these guys, mostly the blonde haired Russian kid, fix the following with high marks: iphone Broken screen Malfunctioning earphone socket. Broken Home Button Tips that kept me from creating problems using my phone. Very satisfied with price and quality of service. If I lived out of state, I'd ship my phone to these guys for repair. read more

These guys are incredible. The put a new screen on my iPad in two hours as promised. The prices a very reasonable, even more so if you use a Yelp coupon. What a find. read more