Jason Wells at Discount Plumbing is, without question, the most trustworthy and knowledgeable Field Manager I've ever worked with. I will never use another plumbing company again--Discount Plumbing has earned my business for life. Another plumbing company came to my home and told me I needed a $20,000 sewer line replacement that had to be done immediately. Thankfully, before making such a huge investment, I decided to get a second opinion. Jason came out, thoroughly inspected everything the previous company claimed was wrong, and discovered that none of it was true. He showed me that my sewer line had already been updated and was in great working condition. I didn't need the work at all. I still can't believe I was nearly scammed out of $20,000. As a younger single woman, I've always worried about being taken advantage of when it comes to home repairs. Jason and the entire Discount Plumbing team completely restored my faith. They were honest, professional, transparent, and put my best interests first instead of trying to sell me something I didn't need. If you're in a similar position and want a company you can truly trust, I cannot recommend Discount Plumbing enough. It's such a relief knowing there are still businesses that operate with integrity. I've already told my dad, his friends, and all of my friends about my experience, and we're all switching to Discount Plumbing going forward. Thank you, Jason, for your honesty and professionalism. You saved me $20,000, and you've gained a lifelong customer! read more

Efrain came out today to fix our garbage disposal and was fantastic--prompt, professional, knowledgeable, and incredibly efficient. He diagnosed the problem quickly and had everything working again in no time. Everything you could want in a plumbing expert. Highly recommend! read more

I recently had a plumbing issue with leaking pipes in my backyard along the inside wall of the house. A previous plumbing team wasn't able to fix it and said they would need to open up the wall from inside the house, which felt like a much bigger job than expected. So I decided to get a second opinion and called Discount Plumbing--and I'm really glad I did. Isaac arrived within an hour, assessed the situation, and was able to fix the issue from the outside in the backyard side wall. It was clear he knew exactly what he was doing, and he completed the job efficiently in about two hours. Thanks to his expertise, we didn't have to open up the wall from inside the house at all, and the work was done beautifully. I feel very lucky to have found such an experienced and professional plumber. I highly recommend Isaac and Discount Plumbing--they really made my day. Thank you! read more

Another great plumbing job by Discount Plumbing and Rooter. A small job this time, unclogging my slop sink in the garage. I was hoping I could get the same VIP treatment like I did when the replaced my sewer lateral. Expectations met again. Arrived on time, took a look, gave me a reasonable estimate and went to work. Snaked out the drain, ran the camera through the pipe to ensure the job was complete. Crawled under my house to verify no leaks. Really complete and with an eye to not leaving behind even a footprint. Stephen and his assistant (his name is on his shirt, but I can't remember it) were great to work with. Very professional, very personable. I will be using Discount Plumbing and Rooter for any plumbing need I have in the future. Without question. Thanks guys! read more

Discount Plumbing Rooter Services - Plumbing Experts and their chariot! - Plumbing Near Me - Burlingame, California

my garbage disposal broke and Discount Plumbing came out within a few hours of me contacting them. Carlos was very communicative and called me when he was on his way. He arrived during our appointment window and had my new garbage disposal installed in 30 minutes! Great quality of service, I would definitely call them again read more

I had a major plumbing problem in the crawlspace beneath my house. My old galvanized pipes were falling apart. Kevin C. was the plumber who came out to evaluate the issue. He was very professional and thorough. As a widow, I am always cautious about allowing contractors into my home. Kevin automatically eased my fear. I agreed to a full crawlspace repipe. Kevin and the crew were very professional and completed the work. These gentlemen worked very hard, and I appreciate their work ethic. Very happy customer, I will definitely be referring Discount Plumbing to my family and friends. read more

Discount Plumbing Rooter Services - New install . - Plumbing Near Me - Burlingame, California

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Highly recommend . Yontor and his team came on a Sunday when we identified a sewer line/drain problem that morning. He provided options for repair, showed us video and photos of the issue, and provided a competitive quotation. The team did a temporary repair on Sunday. Then he and his crew came Monday morning and finished the permanent repair on Tuesday . During this timeframe, we did not have any major interruptions in plumbing use . Nice guys too ! read more

I've called Discount Plumbing 3 times to unclog my shower drain. All 3 times their servicemen have been respectful, kind, and knowledgeable. They have you approve the bill before they start the work (but after they do an initial inspection) so you aren't ever blind sided. Definitely sticking to them for whatever other plumbing issues I might have. read more

We had an issue with our main line. I reached out to these folks based on a recommendation from a neighbor. They responded within an hour and they showed up a couple hours later. Sammy took care of us and made it easy. This was quick and painless. I highly recommend. read more

Miguel was awesome. He drained and flushed my water heater today. Friendly, efficient, professional, and clearly knew what he was doing. Bonus, he helped me put away suitcases I couldn't reach! Additionally he asked if there was any other plumbing issues I needed him to look at, and gave me a quote to replace my water heater with tankless, for when it eventually dies. read more

Discount Plumbing Rooter Services - Miguelito! - Plumbing Near Me - Burlingame, California

I had a leaking pipe under the sink that required cutting the pipe and soldering in a new section. The technician, Mike, was very knowledgeable and completed the repair quickly. The location was difficult to access and even required cutting a bit of the cabinet, but he still finished everything within an hour - truly a professional. On the downside, some basic soldering parts weren't available and had to be substituted, and the torch he used seemed worn out and in need of an upgrade. I would have given 5 stars, but the price ($600) felt a bit high for a one-hour job, even in one of the most expensive areas of the Bay. I know that people around here pay $700 for something as simple as replacing a showerhead, which makes it hard to argue for what I believe would be a fair price (around $300 for this type of work). Still, it was an urgent situation, and overall I'm satisfied with the service. read more

Discount Plumbing Rooter Services - New soldered pipe - Plumbing Near Me - Burlingame, California

Colt and Tony came by to snake a clog in my main line. They arrived on time, quickly discovered the issue and had the problem resolved within an hour. Very convenient, kind and informative. Thank you guys! read more

Discount Plumbing Rooter Services - Plumbing Near Me - Burlingame, California

Ryan was great, he came quickly, inspected and provided me with a quote and problem description. I will definitely go with them again

I recently hired Discount Plumbing Rooter Services for a residential sewer lateral replacement out to the main line, and I couldn't be happier. This is a major project, but they handled everything perfectly. All the work was fully permitted, and their execution was flawless--we passed the county inspection on the very first try! Their team provided absolutely amazing service from start to finish. On top of the high-quality work and peace of mind, their pricing was incredibly fair. I highly recommend them to anyone needing serious plumbing work. read more

Now they were quickest to respond when my project went to several plumbers. So that was good that they are very responsive which I liked. They were very kind and communicated well. So the customer service was good- a 5 star for this! Now where I had the problem was first, "Discount" in the name of the company is a misnomer. It is smart of them to use that in their business name, but then I expect it to be so. I felt the estimates I received were way out there. I diagnosed my mom's hot water cartridge/valve needed to be replaced which was correct and I know it is not hard and wouldn't take long. We got about 581.00 estimate for this. Then for a running toilet ( which we fix mine all the time and the part is not much and quick to fix- but this was my mom's house and I live far away) another 400-500.! I replaced a whole toilet for less! So I knew this sounded wrong, especially since I have experience as a property manager and deal with issues like this all the time. So I called other plumbers and found one that did it for like 1/3 of the estimate they gave! People assume you have a house in a nice neighborhood and there is an elderly 86 yo woman that doesn't know anything so many companies try to overcharge you. That is why I take care of my mom's repairs to protect her. This company was good in all other aspects except the price of the repair was just too much for us. If money was not a concern, then fine I'm sure they would be good as they responded well, but these days it is a concern and strain especially for the elderly living on social security. And for me, price is an important consideration! So hope this helps people who are tight on a budget. The 2 star rating was for overall to show consideration of the actual estimate in terms of not a discount and no work was done. Also 50.00 coupon on Yelp still would not have been a big enough discount to match the competitor's much lower estimate overall. read more

My water heater broke & I didn't notice it until 7:30 pm. Valve to shut off water was broken. Called Discount Plumbers & "Dane" who I now know is AI said they would have someone between 8 & 10pm. When nobody arrived by 9:30 I called again & asked "Dane" for a live person & nobody called in 30min. Finally called another company & "Dane " answered that company's phone as well. Finally called a 3rd company & got a live man & that company had someone at my house by 11:45pm. He shut off the water & I had them replace the water heater which they did the next day. I sent a review to Discount on their website & they said a supervisor would call me . That NEVER happened. read more

Tony L was excellent. Quick assessment of the issue, had everything he needed to repair my broken toilet right away. He was also able to advise on possible replacements for some old valve infrastructure and give me clear separate quotes for each piece of the job. read more

Tony L. was great! He was responsive, took my call right away, and was upfront and honest about what to expect with the repair. He explained that the leak was inside the tub and gave me a realistic timeline. Really appreciate a plumber who communicates clearly and doesn't overpromise. His office is conveniently located nearby which made coordinating easy. Highly recommend asking for Tony L.! read more

Staff was very accommodating. Job well done. If I hadn't mentioned the discount I wonder if it would have been brought up? Yes I would recommend as the service was good and was reasonably priced. read more

Tony L. Came today early as he said he would ! Installed shower head and explained how to use. Was very helpful ! Highly recommend and hope to get this tech again. read more

Quick and efficient service. Friendly staff. Price matched as well. I would recommend them.

We have used this company's services several times. The team is: Knowledgeable. Efficient. Honest. Considerate. read more

Simon is very patient, professional, and detailed in fixing our toilet issue. He took the time to explain everything clearly and made sure the problem was fully resolved. Highly recommended for his excellent service and workmanship! read more

Situation: shower valve leaking water. Discount Plumbing: "This is an outdated water system. It cannot be fixed. They do not make replacement parts for this system any more. Instead, we can install you a new modern system. It will take a day of work, breaking into walls and over 3,000 dollars" Another company: just fixes it in 3 minutes (just a broken rubber ring, which needed replacement, duh). I could not imagine this level of either professional ignorance or shameless "fuck the customer" attitude. Or both? read more

DPR helped us out with our water heater. We had no hot water & they helped us install replacements items that needed to be ordered. Luckily with they're help we now are living in civilization w/ hot water needed in this cold season. We are also thankful for a price that's fit within our budget. read more

Javier came on a short notice and fixed my pipes under the sink. He was friendly and definitely helped reduce a whole lot of stress. I appreciate Javier and will definitely use Discount plumbing if I need it next time. I hope they sent Javier again. read more

Tony L. Was so fast and efficient at finding and resolving my problem I had with my 3 toilets. He was knowledgeable and very nice and answered all my questions. I will definitely be requesting for him if I ever have any future plumbing problems. Thank you so much I appreciate all your work! read more

I'm a real estate agent and have been working with Breyman for over two years. Whenever I or my clients have any plumbing issues, Discount plumbing is the first company I call and Breyman is the specific person I request. What sets Breyman apart is that he doesn't just fix surface-level problems. He takes the time to investigate the root cause, thoroughly rules out other potential sources of clogging or issues, and then provides a clear and reasonable quote. Many of my clients have also worked with him on sewer lateral projects when preparing to sell their homes, and he has been consistently reliable. He always shows up on time, communicates clearly, and patiently answers all questions. Even when something falls outside of his scope, he will recommend trustworthy professionals to help further. It's rare to find someone this responsible, knowledgeable, and dependable. I truly hope the company recognizes his work and rewards him accordingly--he absolutely deserves it. read more

Exterior Drain was clogged and water had entered the garage from the foundation wall covering the floor and inconvenience using the laundry facilities located in the garage. After a call to Discount Plumbing, Ricardo D was sent to address the issue. Ricardo not only unclogged the drain but made sure that all of the debris and mud that had built up was completely flushed so that the drain ran free and clear again. He went above and beyond making sure that he had done a thorough job. He also provided tips to insure that debris would no longer enter the pipe and made suggestions as to what to expect in the case of heavy rains this Winter. The cost was very reasonable and he worked diligently to cover every aspect of fixing the problem! Thank you Ricardo ,,, what a pleasure to get your excellecnt service! read more

Great team from discount plumbers, they helped us identify the leak after checking everything thoroughly. Thanks Ryan and Silvano for the help! read more

On time and fast! Also did a beautiful job. Throughout the process he kept us informed on what needed to be done snd why. Thanks!

Great work! High recommend them , we worked with Javier he is amazing! If you need any work done. I highly recommend you work with him! Very reliable read more

The guy came in does not want to work. I ask for 2 quotes and he said no. Bad customer service. Waste my time. read more

They were so quick and kind to come out here on New Years Day! Really profesional and would hire Saul and Carlos again!

Javier Sanchez was excellent. He was able to fix my leaky pipe. He took care of other basic drains. I would recommend this company. read more

Ryan was the best! He assessed the problem with both my toilet and garbage disposal and gave a quote right on spot. He replaced it in under an hour. I've used this company before and I will use again! Thank you! read more

Discount Plumbing Rooter Services - New Moen garbage disposal - Plumbing Near Me - Burlingame, California

I used Discount Plumbing in the past and they are amazing. Javier Sanchez was great! He was on time and completed the job quickly. He explained the problem that was easy for me to understand and made the experience less of a headache. I would definitely recommend. Ask for Javier he is the best read more

Discount Plumbing first reached out to me through Yelp when I put in a request for a clogged drain removal. The reviews looked good, but I wanted to get quotes from a few different spots to compare pricing. I asked if I could get a quote for a standard drain clearing, and they consistently said they "had to have a plumber come in to take a look before they could give any type of estimate", which was pretty inconvenient since the next appointment was a few days out and we were in a dire situation. They just didn't show up for the first appointment, I rescheduled for the next day, and they couldn't show up AGAIN. So I reschedule another time, just for a plumber to take 1 look and then give me the standard rate for a drain clearing of $425?! Insane price, and I had to stay home to wait for them to ghost me. Each appointment was a 2 hour window. I ended up finding a handyman to do the job for $120 amazingly. I got a $175 quote from another plumber through yelp. So I wouldn't recommend for a drain clearing service! They did have very responsive customer service though. read more

Ryan was great. Good communication throughout. Troubleshooted a days long job and kept me informed the whole way through it. Very professional! read more

My review warrants an update because Joel reached out and addressed my concerns. He was very communicative and accountable. I wouldn't hesitate working with Discount Plumbing in the future. read more