Excellent customer service! Always polite and efficient!! I have brought my vehicle here for over 10 years and bought all my tires here. Everyone is going above and beyond !! I wouldn't go anywhere else because of the consistency and value. read more

Sad to see that Discount Tire has gone to sales above service. They used to be fair and honest, but they've now obviously started the thing that gave the old K Mart Auto Center across the street a bad record, sell sell sell, even if it means lying to the customer. They have lost my business, too many options. read more

Such great service! Wouldn't go anywhere else! They were efficient, friendly, and made a task you dread painless.

I needed to get my tire sensors recalibrated because the people that did my tire rotation did not have the tool to do this. It was after one o'clock and they were very busy, but Kevin had them all recalibrated within two minutes of my walking in the door. I had had this done before by a Discount Tire in Lake Worth and they charged me $20. Kevin did not charge anything, shook my hand and sent me on my way! I will be coming back here because of the excellent customer service and courtesy that I was shown! read more

I always use discount tire! Great service and prices. I've used them since i started driving.

Great staff worked with me to find my tire! Pirelli Scorpion Zero assmetrico. Not an easy one to find! But they did it! Thanks guys!

Basically, I just needed the air in my tires checked.... I pulled in where I needed to be. With 4 guys just standing there and just staring, no one came over to help..... lol, Firestone is better anyway. read more

My first time at this discount tire location and Jeff brach was the gentleman that helped me and was very polite and professional and still and funny and and made the tire buying experience very easy will definitely be back read more

Once again this place never fails to amaze me. I spoke with Jeff and he handled my transaction. I had an issue and him and his team took care of it. The wait was a little longer than quoted but this place still deserves 5 stars because their customer service is amazing. Thank you Jeff!!!! read more

Ugggggh!! I soo should have looked at Yelp and NOT listened to my dad. I waited 3, almost 4 hours to frickin' get a tire patched!!?? Seriously?? I mean I should have just went to the ghetto Walmart and I would've gotten served better and more efficiently. They also kept trying to coax me into getting new tires today...even though one man said I would be fine for about another year and knowing my husband was overseas they just though they could take advantage of me and my "fear" for my safety. They kept urging me to buy $500 on my small car. -_- Once I find out what the future holds I will buy myself some tires, but NOT from this place. Don't go there....like unless you have blown all 4 tires in their parking lot...and you have no super strength to carry your car to the nearest reasonable tire store....or you know...AAA. read more

Buyer beware! My wife came in this store yesterday with a TPM sensor saying low tire pressure. The first guy came back and said her tire was fine and just needed air. Then another guy comes and talks to him, then tells my wife that there was a hole in the tire. And since it's a run flat, it cannot be repaired, she needed a new tire. Fortunately, she was wise enough to ask them to just add air and she would take it to the dealership for warranty. (Wink-wink, just getting out the door) . Now it's been a day and a half and no tire problems. Seems like someone up there was just trying to take advantage of her. Trying to scam for a $225 tire has lost any future business they would have gotten from us. It's already hard enough to trust mechanics and the sort, but when you see this kind of stuff happening, it really just makes it worse. read more

Let me start off by saying I'm a loyal Discount Tire customer and love the value/service they provide. Today unfortunately I had a real issue with this location: - first when I asked to get a quote for the mount and balance of 5 tires they quoted me $72, when I show up they had made a mistake and it was now $90. While I do think this was an honest mistake, I would have expected them to cut me some sort of break. - Next, I was told it would be 30-45min...after 45min I asked if I was nearly done because I needed to get back to work. The manager told me they were wrapping up, but one of his guys gave him a look as if he was full of it. So I asked the second guy how far along are they...to which he replied they hadn't started. Let's just say I left fuming...I plan to stop by after work and they better be done. I'm less upset about the delay and more bothered by the willingness to lie straight to my face. read more

I drove over a nail, with my brand new tire I had purchased from another tire store (not discount tire). I brought it to this discount tire location, and they patched it for free, even though I didn't even buy it from them! It doesn't get better than that! read more

Neil at this location was our absolute hero today! He helped turn our stressful situation into a really easy experience and fix. We were unable to make our 2pm because of a tire blowout but greeted us as walk-ins immediately a couple hours later. He didn't try to up-sell us on anything and got us in and out of the store in under an hour with a replaced tire and a patch. Not only was Neil awesome but everyone in the store was incredibly friendly. We will absolutely come back to this location in the future. read more

Best service I've ever had! I'm a young person that has never changed tires or anything. And they helped me out so much. Very pleased with everything. read more

This is the worst Discount Tire location in town. The turn around time is easily double what it is at the two closest locations. I keep forgeting how slow they are and every time I am rewarded with a two hour wait. Tires are a sizeable investment. I recommend you go elsewhere. read more

Discount Tire - Two hour wait. They are so busy.... - Tires Near Me - Hurst, Texas

They've always taken good care of us, even when rushed and busy which almost always the case there. With two EV's (with massive torque and power) it seems like we're always buying or fixing tires so it's nice to have a competent shop with great staff close by. (Now if they'd add some nitrogen fill at no cost, like Costco, they'd be perfect!) read more

I wanted to take the time to acknowledge Cody, the manager of the Pipeline Road location. After having an unfortunate and negative experience, Cody went above and beyond to make the situation right and ensure my future business. I've been a customer of this location for over 20 years and plan on using them as long as I live in this area. read more

Hello everyone! i have never gone to a tire shop in my life. they made it so easy. i had to get a patch and then they even rotavated my tires for me. i will always come back to this play in all of my tire needs. thanks again! read more

Mark is amazing, awesome customer service. I was having a bad experience, but Mark save my day. Thank you! Thank you and the team for y'all's hard work! read more

Thanks Alex and Ashton for getting to the root of my problem, a sidewall puncture. I drove off happy with a new tire and coverage on my other 3. They provided excellent customer service, not to mention they got me in and out expeditiously, even though they were busy and about to close. Will come back to this location and recommend it to others read more

I came in, they looked super busy but got to me quickly... friendly service, got a good deal on my tires, and moved on with my day. All-in-all, a great experience read more

Excellent service. I used them for my Kia and when I had a blow out out of town and the tire came completely off the rim and was lost, they still honored the warranty and replaced the tire. That being said on my new vehicle I stopped by to get some new tires from them. They actually realized that my 2012 had the 2011 style wheels due to the sizes didn't match. Will continue to come here for all my tire needs read more

I pulled in knowing they'd be busy, as all I needed was a Sensor installed. I got to the front door where one of they guys stopped to help me and instantaneously another guy came over (I'm guessing Manager) rather rudely told me to take a seat and that someone would come over and help me. After sitting 15 mins 5 guys passing me totally ignoring me and 4 people being helped in front if me AFTER WALKING in to the Store when I had been told to sit outside I left. No one bothered still to try and stop me, needless to say I drove to a location 30 mins away where the Cust Service is AWESOME!!! read more

I went to discount because I had a tire that was really low. I waited in the check air area from 1:45 to 2:05 not one person came over to help me. Not even one person said be with you in a minute. That is really POOR business. If you don't want to help people with air in their tires do away with that area. I realize there is no UPSALE in tire air but who knows I could have a nail & needed a new tire. I left after 20 minute wait with NO HELP at ALL. Hope I don't have a blow out or something. I called them to complain they did not care. read more

I've been here multiple times. The time before this, I had a flat on my brand new tires and needed a new tire. They sold me the road hazard warranty on 3 tires that came with the car plus my new tire. This was great news (even though I spent too much money, I needed warranty on the tires.) today, I stopped in 10 minutes after closing and they were closing the doors. Talked to a manager and he helped me out. They're patching my tire as I write this and I can't thank them enough. I tried to Give them something but they wouldn't take it. This is the least I can do. Thank you fellas. Isaac was the manager that helped me. Great service. read more

Dropped by this location on a Monday morning with a bolt as big as a dime sticking out of my tire. Was met by Kevin at the door and he had me back on the road within 45 minutes! He even checked/adjusted the tire pressure on all my other tires. Above and Beyond service. This is what customer service is all about and the reason why I continue to buy my tires from them! read more

Discount Tire - Tires Near Me - Hurst, Texas

I made an online appt for 9:15 am, got there a few minutes early. They repaired a tire with a nail in it, and rotated the tires, all without charging me{i purchased the tires there and have the warranty}. I was in and out in about half an hour. They apologized for the wait, but i did not think I had waited any longer than needed, and did not expect to have gotten out any sooner. I have bought tires at this location for years, and although they do not always have the tires in stock that i wanted{as previous reviews noted} they have either matched the price of the other tires, or ordered them and i returned to get the new tires. I have always had good service at this Discount Tire, and it is a very busy location.....and from reading my other reviews, you can tell I am not easy to please! Would do business here again without hesitation. read more

I called discount tire and spoke with Kyle and he was very helpful. When I got to tire discounted I was greeted at door by Kevin. He immediately saw my problem and took control of issue. I highly recommend this establishment. Thanks Tire Discount. read more

I am happy to report that I have just had my 2nd great experience at this store...I want to especially recognize the manager Kolby, he is AWESOME!! I hate shopping for automotive stuff on my own because as a woman I often feel that I am being taken advantage of... Kolby always makes sure that I have all my options explained clearly... Thank you Kolby read more

Pretty brazen for this business to have a link on its Yelp page to "Schedule Appointment." That concept does not exist at this location. I made an appointment for a tire rotation, arrived on time, and entered the business to stand in a line behind seven waiting customers. Fifty-five minutes later, I made it to the front of the line, at which time I was told that the wait time for a tire rotation was one hour and 45 minutes. This location is surrounded by better-run businesses; take advantage of that opportunity. read more

The product is fine for the money. However, the customer service is lacking. When I took my car in to have the tires balanced I found myself listening to a Christian rock radio station in the waiting room. And I was set to be there for an hour. After about 15 minutes I politely asked the asst. manager if he would select another station, and he recommended I sit outside. Strike 1. I asked to speak to the manager who informed me that "he wasn't allowed to change it." In DFW there are PLENTY of elevator music stations to put on. If this is the kind of atmosphere this place wants to foster they'll do it without my patronage. Keep your religion to yourself. read more

A couple of days ago, I took my 2009 Honda Civic LX 4 door for tire rotation, I had an appointment @ 5pm at the Discount Tire located @ Pipeline Road in Hurst, TX. A sales person went to got my information of my car, told me that 2 of my tires needed to be replaced. I told him that in the future. But when he realized that some of my wheels missing some bolts, he told me they can not do it. I've being a Discount Tire customer for many years and I've never denied a service. Besides, I bought a set of VOXX wheels on that store years ago. As a customer service I worked for, one thing we always strive, "CUSTOMER HAS THE LAST WORD" and "ALWAYS IS RIGHT", doesn't matter if it is wrong, he is the one who bring loyal customers. That's "customer satisfaction". I'm deeply sorry that my review was only 1 star. Need to have more training to your employees and focusing on the customers needs. Thank you... read more

I have been a customer of Discount Tires for over 15 years in Colorado. This is the first Discount Tire that I have been to since moving to Texas a year ago. I have been to this location three times and I can honestly say that each time has always been a positive experience for me. I'll admit they are always upfront about the wait time and giving me the option if I want to stay or I can make an appointment and come back, I went yesterday (Memorial Day weekend). I arrived about 8:40 and there were already 11 people ahead of me. My wait time was suppose to be an hour and twenty minutes but he got me out in less than an hour. I was very happy and surprised. Each time I arrive , they will ask me how I like the ride, if my tires ride smooth or if they are too rough.. I have a 2002 Toyota 4runner with 250,176 miles and I have used 95k on two tires and 55 k on the other tires. They have great products and I will continue to purchase tires from them. Long live my Toyota 4runner. read more

Drive up at 5:50pm, when they close at 6:00. I had a flat and came in on a spare. All of the guys there were so friendly and helpful. It made a stressful situation easier. They even helped me get back on the road with directions towards my house, I live 40 miles away. Such good customer service. read more

This is one of the best discount tire locations (they are all good). Always accommodating in my tire needs. Kevin is a pleasure to work with, very helpful & attentive to detail. The greatest things about Discount is they don't nickel and dime you to death and STAND BEHIND THEIR PRODUCTS always ready to help. read more

These guys were great. Had a flat today in NRH while making sales calls. Called and said that I could bring my tire right over. Left tire to be fixed, they called 15 min sooner than expected to pick up and while I was on the way over, I noticed another tire on the same side was low. They checked it out and found a nail in that tire also. Fixed while I waited, no charge. Thanks Kolby (manager), you have a great store and crew! read more

Walked In store was very busy I get that but not to acknowledge you are there until you walk out is a good effort but some are busy too thanks for your effort manager but when walking into a store there should be something like good morning be with you in a moment!!! read more

Ive been a customer of Discout tire since i started driving and i usually go to the one in bedford on harwood road. when i went there for a new pair of tires that i had a warranty on one of the workers there treated me very bad and kept being sarcastic with me and wouldnt stop. Then he offered me this so called "deal" for a new pair for $200 which was basiclly the price i paid the first time. so i just left bc the deal was too good for me to take. the following day i went to Discount Tire in Hurst off of Pipeline and the staff there was much more helpful. A man name Eddie Hernandez Jr. really helped me out, treated me with respect, and got in and out very promptly. i was there no longer then 40mins. he saved me a lot of money and changed my perspective of the company. that one incident in bedford was the only time i ever had bad service at Discount, maybe the guy was just having a bad day or something. But mainly i just wann thank Eddie at the Hurst location for really helping me out and saving me money. read more

I've visited various Discount Tire locations over the years, but my experience on 4/12 at this location exceeded my expectations. I was greeted in the parking lot by Adrian who quickly assessed my blown tire and said they would get it in to see if it could be repaired. These are factory tires not purchased at DT. I waited maybe 30 mins and during that time I sat and watched and listened to the guys helping the customers and repeatedly heard "yes mam, yes sir, be right with you, thank you for waiting, etc....." Very polite and great customer service. Unfortunately, my tire wasn't able to be repaired, but they were able to get me the same tire from another location and have it the next morning, which was a Saturday. Matt assured me it would be there and I would be in and out quickly. I arrived on Saturday and sure enough the tire was there and had already been mounted on the rim I left the night before. They had the tire installed and I was done in about 30 mins! I just can't say enough about the service and teamwork. I might also mention I inquired about a tire rotation and they did that for free! Also, I researched the internet for comparable pricing and DT was the least expensive of all tire retailers I searched. I would recommend this place without reservation for tires or tire repair. Lastly, I'll add that personally, I've been in the customer service industry for 20+ years and it takes a lot to impress me. I was impressed! Well done guys! read more