Excellent service and outstanding customer care! I stopped by the complimentary tire check station, where Troy found a nail in one of my tires. They repaired it at no charge, then took the time to give me a tire consultation without any pressure. I also picked up new wiper blades at a great price. The entire visit was quick, efficient, and hassle-free. A perfect experience from start to finish--I highly recommend them! read more

I left the gym & realized I had a flat tire . I was already overwhelmed and this was the icing on the cake. I went to one shop & they were trying to charge me $300 for ONE tire. I came to this tire shop and I am so happy I did. I got 2 new tires with warranty for $250. The price was amazing, but the highlight was the staff. They were friendly, informative & relived the stress from what was a stressful day. I hate dealing with cars (I'm just a girl) and they assured me everything was going to be ok. They were a little busy so I had to wait an hour but it was worth it. I will be coming here for my tires from now on. Thank you so much to the staff! read more

I have been a loyal Discount Tire customer for almost a decade. The customer service is consistent, friendly and attentive. Even when their bays are full they're responsive to those who walk in the door and honest about wait times. Recently when there was a stocking supply issue, where I was promised and paid for tires that were not completely there, they stepped up and corrected the issue in a timely and satisfactory manner. The value is great as usual and often they will send coupons by email. Great location with a stellar staff. read more

These guys are total rock stars. I have low profile tires that are prone to all kinds of damage from the normal screws and nails to pothole damage. My Tesla dealer recommended them because they offer road hazard insurance so I bought a tire six months ago and got the coverage. Last month the tire developed a slow leak so I took it in to have them take a look at it. Not only did they repair that tire for free, but they checked out the other three and found that two of them had screws through the tread. So they repaired both of those tires as well. For free! Needless to say I'm not going to go anywhere else for new tires or repairs. Plus, they gave me a time for an appointment and stuck to it. Nice people, great service, and very capable. One other thing: when I've taken these low profile tires to Mavis or Goodyear, they told me that because of the sponge material inside the tire that can't be patched, only replaced. Michelin said they could be patched, but I couldn't find anyone to do it. Guess who knows how to patch my tire?! No replacement necessary. read more

Arrived just before my appointment time and they took my car in for new tires immediately. Also pointed out need for new windshield wipers. Had me out and on the road in just 30 minutes! Always courteous and the store is always clean. Wouldn't go anywhere else for tires read more

My low pressure warning light came on. I called up Discount Tire and they said to come over. They have a special station for checking air pressure, and they do it for FREE! Pleasant smiles and great service. read more

I made an appointment online for 10:45 today for. Tire rotation and balance. I get here and I'm told it may be 12:00 before it's ready. Really? They took my car into the bay at 11:25. What does it mean to have an appointment? I guess as all I can do is wait and hope the work is done right. read more

I was recommended to this business by another business telling me that they were quality and I would get a good value for my money. I must agree that they were correct and the service was unbelievably fast considering I have waited hours before at other places. read more

I came here to get my tires rotated and balanced and I had a great experience. I was greeted as soon as I walked in and was helped right away. I made it to my appointment about 10 minutes early. The gentleman at the front desk was very nice and helpful. They were able to get my car done in about 30 minutes. The gentleman who checked out my car was also very nice and had a smile on his face. Definitely coming back again! read more

2nd time these guys have come through for me. Tires Plus across the street used to take care our 5 vehicles. No longer. I came in way after lunch, got new tires (in stock!) and I was out by closing time. Damn, these guys are good. read more

Just purchased four new tires. The entire process was quick and easy. I was helped by a gentleman named Tyrese. He knew exactly what we needed. read more

Super friendly, informative & helpful. Definitely had a great first time experience at this location. Discount tire as a whole is a great. The other locations i've been too are just as awesome. read more

One of the BEST retail customer service experience I've ever had...beginning with a pleasant, helpful response to my call to schedule appt. Appointment scheduled within 24 hrs. Upon arrival an efficient checkin at 3:09 and told my car would be completed by 4:09. While waiting, we ate at nearby restaurant and received 3 status updates via text... #1 in bay, #2 vehicle being worked on, #3 ready for pickup. The BEST News...I purchased Discount Tire's warranty when I originally purchased tires, so the replacement of my punctured $250+ Michelin tire caused by a fender-bender ONLY COST ME $42 for the warranty on this new tire!!! Unbelievably, surprised that Discount Tire backs their warranty 100%...no questions, no hassles... just great service by their friendly crew! read more

The best service and price all around. I would recommend anyone needing to purchase tires to visit.

COVID-19.... You messed up the world!!!! I ran into some thing and in 2 minutes my rear left tire went flat. My fiance rescued me. We went to the store across the street and for quoted for a $300 tire.... One tire. Came here and they were able to order me a new spare tire, have it available and installed the following say... One tire was $220. I cringe when I hear the prices but I can't ride on my spare that long. So we ordered it. They called me the following day set an appointment. Owee.. so not come on a Friday it was so busy! They told me it would take an hour but due to staffing issues and being busy it went well over 1.5 hours. It's ok cuz I spent my time watching Love and Hip Hop lol! They have a good warranty and customer service was really nice. Just a long wait and pricey riees. I should have waited and shopped around because now I see that Costco has a sale on tires..... Ugh. read more

Easily the best customer service and professionalism I have received from any business in years!! Informative, patient and courteous. Also, I had the opportunity to observe the employees while I waited my turn, operationally, they are on point!! High standards are set at this location and they deliver. Plus I am happy with my tires read more

These guys saved me yet again! Called on a Monday afternoon to replace a flat I got heading home from work. They put the order right away and had my manufacturer tire replaced by Friday the same week!-tire came from warehouse Orlando- They even remembered me from my first run in . One of the guys came out to me before I could get out of my car and knew exactly who I was (i may be the only Kona they service ‍) but regardless, they had me in and out in a bout 15 minutes & with the warranty I put on all of my tires from my first visit, it only cost me $15 for the new tires warranty. Hell yes! These dudes are great. Highly recommended for both service & reasonable prices (January 2021) Had to special order a tire for my baby. Took a few days coming from another state but they called as soon as it arrived and I made an appt early the next day. Luckily I never had to leave my car... until it was time to pay of course. The guys here took great care of me and Lexxi. In and out quickly, pressure perfect && added warranty on all of my tires. Thanks guys! You rock read more

I have always com to this location to get my tires they are quick informative and most of all friendly & professional... I would recommend this location always without hesitation! Ricardo A R is the best!!!! He is extremely knowledgeable! And Joseph who changes the tires was great he let know it wasn't safe to continue to drive on a tire that would blow-out at any time due to a horrible tire repair done else where! He expressed concern for my safety and that goes a long way! read more

I will always come here to get my tire needs! Tyreece & Richie have the best customer service ever!!! Everyone is so kind and will make sure all your needs are met before walking out the door! read more

The Discount tire team always service with a smile. One call to make an appointment, and I'm greeted and serviced in a timely fashion when I come in. read more

Fast, efficient, and friendly. Rotation and balance done in a timely manner. My only complaint are the dirty handprints left on my white interior. read more

I always have a great experience at Discount Tire, Stone Mountain Hwy. They are customer oriented and their prices are lower than other places. They stand behind all the products they sell. When they answer the phone or when you enter the store, they greet you with a friendly and cheerful demeanor! I recently brought in my 2nd car in after a terrible experience with Gwinnett Place Nissan and Tyreece Curtis, assistant manager, was so helpful and patient. He took time to deal with our Michelin warranty issues in a fast and friendly manner. On top of all that, they provide a drive through tire check and fill even if you are not a current customer. I definitely recommend them!! read more

Every time I have come here the people at the front desk for 10 they don't see you and then they are super rude. Today I attempted for a third time in the last year to use them when I left my job at the hospital and saw there was a screw in my tire and the guy just stared at me and said it's 2 to 3 hours. Literally every bay was empty except for two there were four open ones and I said I just need the tire plugged I can't not go back to work and he just said . Sorry. There are 10 tire places within 2 miles of this place so I will go somewhere else and never try this location again read more

2 hours ago, I went to buy a tire for my F 150, and have the spare put back under the bed. On this truck, the spare is suspended by a cable wound with a long wrench tool. While waiting, the tech asked me for my cable tool. I asked did they not have their own (this is a tire shop). He said theirs didn't work (how can a wrench not work)? I went out and found mine. A few minutes later he came back and said the cable would not unwind. I asked if they could put it on a lift and see why not - he said no.The lift was 20 feet away. He said the cable was rusty; I suggested spraying it with WD 40 or some such. He said that's what I should do. I'm 72 years old, and it is 97 degrees outside - not a good idea. Their employee made no attempt to resolve this - didn't ask another tech, or the manager. A tire store should be able to deal with minor problems like this - or at least try. Couldn't help wondering if he'd have said that to younger female customers. read more

Took my car in for regular tire maintenance, my pressure light was working before I took it to Discount tire, but once the service was completed, my pressure reading was not working. Took my vehicle back to the store only to be told after so long the sensor was worn, and pressure changing from old to new tires could cause a malfunction; no accountability was taken from the Discount tire side, not even a discount if I wanted to get it fixed then. I often travel for work, so the tire pressure notification is important. Took my vehicle to Toyota they inspected my vehicle and were told that Discount Tire did in fact, damage the sensor especially if it was working beforehand. Why is this sensor damage such a common problem it's like they change the tire and, no matter what, never take accountability for damaging the sensor. Thank just not fair to the consumers read more

Had an appointment for a free tire repair. I had one person previously tell me the tire is still good except for the puncture. So I took it to Discount Tires in Stone Mountain. WORST decision I ever made. The rep at the counter told me the tire was not able to be repaired. So I asked for a new tire price and he quoted me 65 but the total price was 108 bucks. The man charged me for the extra insurance on the tire which I did NOT ask for nor did he TELL ME he was charging me for it. And the same guy put down the WRONG TIRE to repair. It was the tire with the DONUT on it, how simple can that be. But this guy messed up the order and I almost drove away in the rain paying for a tire that was NOT fixed. He had a nonchalant attitude coupled with an insincere apology. My next letter will be to the corporate offices and DISTRICT and REGIONAL managers to complain. read more

I just received the most court customer service . This is a thing that you find these days that is few and far between. Appointment 0800 service was completed and I was on my way at 0835. What the, well I've been to that car service establishment that starts with N and only has two more letters. Takes between 2-2.5 hours for one tire and discount tire replaced 3 with a smile on their faces. Definitely recommend this place. They deserve a 10. read more

service sucks, the workers take a long time to change 1 tire, took 2 hours for them to plug my tire, when you check in they out you to the side until they finish " all there appointments read more

The manager fit me in after I went to the wrong location and then his fantastic crew went to work they literally located every flaw and all four of my tires and made sure I was rolling on super safe rubber every time I come to this shop off of 78 in snellville it's clean friendly and fast I love coming here thank you guys read more

This place is clean, friendly and new. If you are in need of a tire replacement or repair this is the place. Staff is friendly and honest. And the service is always done right. I really would recommend this place! read more

I went to get a tire mounted and the entire crew was very nice, professional and got it done within a matter of minutes. I wasn't even there 30 minutes. The manager (Timothy Yi) is super helpful and friendly. I even went back the next day and the manager came outside before I could even get out the car and he recognized me right away. I will definitely make this location my go to spot for my future tire needs! read more