I wish I could say in Stars exactly how great the experience we had at this location on 04/29/21. We had our car loaded to the brim and were heading to Port Aransas for a long weekend. My wife notice that our back passenger tire was very low. We were already a little behind schedule but I said lets go and get these guys to check and pump up the tire. When we drove to the pressure check area I could tell that they were swamped. The gentleman still came over after a very short wait and checked all the tires and said the one in questions so so low that it had no readable pressure. He said that they could probably get it looked at and repaired or replaced in less than an hour. When I went inside I thought oh no I am going to be here all day since every seat was taken. I got to the counter and a very nice person named Carlos looked me up in the system and said he would get someone on it asap. He could not have been more professional. It was raining and he asked if we wanted to just wait in our car which we did. It took about 25 minutes for a bay to free up and the Tech asked me to drive it in. They immediately had 3 guys all working in perfect choreography. We had front row seats to just how efficient this team worked. I wish the government or every other company was this well run. After less than 8 minutes they had pulled my tire off and patched the whole and tested and balanced and had me on the road. Guess what? It was free since I bought my tires there. Amazing service. I am not a customer for life. read more

Got a flat tire, and I was so terrified to spend $1k replacing all my tires. Turns out these guys offer free tire patching! Super pleasant surprise. The store was busy and ended up taking about 2.5 hours, but so worth the free service. +1 loyal customer read more

I came in to this location looking to replace x2 tires (265/70R16) around noon. It was understandably busy, but I don't mind waiting when I see people hard at work. Every counter was helping a customer and I was the first person to be waiting for help. I stood there in the middle of the lobby for about 15 minutes until a counter became available. I thought since I was the first one waiting that I would be helped first. I was wrong. It didn't seem intentional, but I was upset. I'm looking to spend over $500 dollars on tires with these people and they're going to help the guy who has been waiting for 2 mins as opposed to 15... yeah, I assume y'all don't need the business. Discount tire is overpriced as is. I went across the street to Walmart and got the tires I needed for $230... that's literally half the price that DT would have charged for those tires. If you're in a bind and you really need a tire replaced - I understand having to use discount tire. Otherwise, save your money and your time by planning your tire replacement elsewhere. I replace my tires on my 2016 Tacoma every 3 years or so and I'll be dammed if I ever go to a discount tire again. read more

Top-notch. Had a blow-out on 130 and, fortunately, these guys were close. Manny got us taken care of quickly under road-hazard coverage and the bay tech was super courteous, professional, and efficient. We'll definitely keep doing business with Discount Tire. read more

Really nice guys who replaced my wheels and rims within the hour, no appointment or anything. Just went down the street for a coffee and came back, and all was done. Alfonso is very hardworking, efficient and professional. Would recommend him any day. read more

Outstanding service! Contacted the store via phone early that appt for set of new tires. When I came in for my appt was taken in right away. Price was very reasonable for the quality of tires I wanted, they communicated very well with me during the process. Came back a month later since I had a nail in my tire and they replaced it under warranty. I definitely recommend this location! If you are military, you also get a discount. read more

Fantastic customer service! Robert and the team really took care of us. I had a nail in my tire and was with 2 little kids. They said they were backed up and it would be like 3 hours. They worked so hard and got my car done way faster and were super informative and friendly. I would never go anywhere else! read more

Cody, the shaved head fella, in the black shirt, helped me out. Dudes was very cool, very personable, professional. They were able to cut me a pretty good discount. Discount tire always takes really good care of me. Highly recommend this business if you need tires. They're pretty good all over the place. read more

I'm not much of a writer but all I can say I've been going to Discount for years. I always went to the one south, but I changed jobs so 685 was closer so as walked in the door everyone spoke and let me know they would be with me, as they did for everyone else I had a small issue with my car and JACOB was on it and fixed quickly he is a manager he runs that shop very well, I suggest if it's out the way go to this one. They're on point!!!! Thanks , I will bring y'all some pizza read more

I have loved Discount Tire for a while but yesterday made me love them even more! I was driving home to Dallas from New Braunfels and I realized my air pressure light was on. I figured I'd go get it checked just in case. Well, come to find out, one of my tires that I previously had patched was leaking, and if I hadn't gotten it checked, I wouldn't have made it home! Kevin was super responsive and immediately sprung into action trying to get me a new tire and get me back on the road. Luckily they had one in my size, so he had me pull my car up to the work area and I went inside to get my bill. I talked to Preston and he said the Discount Tire who patched my tire messed it up, so they're giving me a loaner tire and I can get one that matches my current tires for free back home. He put it all in the notes for my home store and told me to have them call him if they had questions. I was shocked! I did buy the tires at Discount Tire but I didn't have the certificates and they still took such good care of me. By the time I was done talking to Preston, my car was ready to go. I was in and out of there in 30 minutes and able to continue my road trip. I am always pleasantly surprised at the kindness of the Discount Tire guys but yesterday they just went above and beyond. If you're lucky enough to live near this store in Pflugerville, definitely do all of your tire business here! read more

Brought my car in to get a tire puncture repair done. Tires are two years old and measured "in the green" by their tool, but the salesman decided that he "didn't like how one of the tires looked", refused to fix the puncture, and that I would have to buy all new tires (didn't recommend just buying matching fronts, said I needed to replace all). Was hoping for higher integrity service, but I guess if their quota is a bit low this place just goes straight to hard selling rather than trying to adhere to their own policies. Plenty of competition in the area, so I would avoid this place unless you've already decided you need new tires and are comfortable with dishonest service. read more

Thanks for literally, yes literally, saving a life today. (Thank you to Pflugerville Texas Discount Tire Store's Assistant Manager Bradin Couvillion. ) I hope that Manager Louis Acosta and the Discount Tire owners appreciate him. Bradin at Discount Tire : Thank you so much, Brother. 1601 Fm 685 Pflugerville, TX 78660 I will always buy from Discount Tires from now on. God bless. read more

I came here in a rush because I really needed to drive to Dallas but knew I shouldn't drive that far (and in a storm there) with my tires the way they were. Jose, the manager, checked out my car and was honest with me. I thought/ hoped maybe I could just make this one trip, then get tires replaced when I wasn't in a rush (my son had a big basketball game in Dallas I didn't want to miss) but Jose showed me why he wouldn't advise me driving in the rain with those tires. He was very understanding of my situation and said that he could make sure I got done as quickly as possible and reassured me it was worth the wait (which I knew, but wanted to hope I could get right on the road ). Anyways, he kept his word and actually had me out sooner than he initially promised! I literally almost cried read more

I had an appointment at the Pflugerville store to carry in tires and factory dodge wheels to have the old tires removed and new tires installed and balanced! I have always paid $88.00 for this service however today they wanted to charge me $214.00 plus tax for this service! They also stated that they would not sell me replacement insurance/ road hazard on the tires (which was never an issue in the past)! I have used Discount tire for over 25 years but after today I will find somewhere else for tires and service! read more

I can't say enough great things about this company. I've maintained all my tired through them since I could drive. Every new vehicle I purchase gets their awesome tire certificates. For a reasonable price I can cover my tires from rad hazards from when I buy my tires or even a new vehicle for 3 years or until I have 3/32" worth of tread. Their no hassle program has saved me thousands of dollars in tires over the years and kept me from getting ripped off at the dealership. Even if your tire becomes defective, it's covered! Their coverage is bar none and hassle free. I trust discount to top off my tires when needed, rotate and balance, and when it comes time to replace they are the only company I trust. read more

David(Dave) and the mechanics were awesome with helping us with a new tire. We got a huge nail in the tire of a brand new Toyota and wanted to keep everything the same. They were able to get an exact tire match and have it changed out within a reasonable amount of time, despite them being super busy. We've had no issues with the tire since(it's like we never lost the first one). I would definitely go straight to this location next time! read more

I really hate to complain about a business where for 20 years I've never had a bad experience. BUT here we go. Marcelo came to help me, in discussing the issue he mentioned that this location looked at the wrong tire the last time I brought it in. That upset me, because even if I mentioned the wrong tire, they never said one word about it, they said my tire was "fixed". On top of that my tire pressure sensor was on display on the dash if they bothered to look. Now when he asked me what do I wanna do. I said well I'm here but the biggest issue is taking the 2-3 hours each time to bring it over. He told me that it was a rim issue, without this being the store to diagnose that problem. Didn't look at it, didn't offer to fill my tire so I would be safe on the road: and made me feel unappreciated enough that I just decided to leave. A different employee told me where I could find a spot to fill the tire when I asked. Every one has a bad day, but I'm just disappointed. The 35 location is definitely a better customer experience. read more

Thank you, David, for your friendliness and conversation. Most importantly, for your help in checking out my tire and finding tires that would fit my budget when we determined I needed two to make sure my car was safe to drive until I could replace all of them. It was such a relief and awesome experience - I'll be telling all of my friends in the neighborhood to check y'all out. Thanks again! read more

Went in for an air check. They recommended I get two tires replaced. My previous tires were not even in poor condition, but I agreed to take their advice and get new tires put on. It ended up being a three hour wait for them to install the two tires. That's the longest time I have ever had to wait at a Discount Tire before. The guys at the front are nice, but the waiting time was just too long for me. I've been a repeat customer at Discount Tire for years, and I've even recommended them to others. Sadly, I may need to look at other places or locations for my tire needs in the future. read more

FAST! These guys rip through work by being extremely efficient with their processes. I also like that they will give you a free balance if you're a customer, which is what I came in for. I had to replace bent wheels in my car and they handled it very well. When a vibration showed up from the tires wearing correctly again, they rebalanced them free of charge and got it done in less than 45 minutes. Very impressed. read more

Ran over a screw on my street trying to make memories while looking at Christmas lights. Pop, yeah not the kind of memory I was trying to make. Well, Had my car towed to discount tire since stupid new cars don't have spare tires... grrr. Cameron called when my car arrived, wasn't sure if it could be repaired but had the guys look at it then called me back with the good news. When I arrived there was no charge to fix it! No charge to patch a tire here!! Honestly feel bad for thinking they were trying to make money and were going to make me replace it but nope. Honest. Highly recommend! read more

Discount Tire - Tires Near Me - Pflugerville, Texas

Talk about customer service and building a great relationship with your customers, if you need tires, I highly recommend this business!!! Due to all the roof repairs going on around here, twice I have had a nail in my tire. The first time, Carlos was super nice and helped me get my tires fixed by letting me leaving it and then coming back so they could put it back on my car. They even aired up my spare and put it back where it is stored. Then this past week, I had another nail in a tire (different one), so today I went by to drop off my tire to be fixed. Dustin was so friendly and attentive. Now both times they were crazy busy, but trying very hard to get everything taken care of for customers as quickly as possible. I was so impressed by their continuous great customer service, I brought all the staff frozen ice cream treats as a thank you!! So if you need tires, please go see Discount Tire in Pflugerville, Carlos and Dustin will take great care of you! read more

Wonderful experience! I brought my vehicle in here 30 minutes before closing with a nail in my tire. Within 30 minutes they had me out of there at no charge. Even I would have had to pay the price was very reasonable. I heard a staff member in there tell a customer over the phone that if the customer could make it to the store that the staff member would load up the tires in their truck and drive the tires to the customer's house and put them on there. That's going way above and beyond! read more

You'd think after I spent over $900 to have four new tires intalled, they'd at least put the spare tire back when they put the tires on. :/

Good service. Workers seemed genuine in trying to understand your issues. Would definitely go to for any tire related issues.

4.5 stars for a reason. Good American brand. These guys move quick no matter how long their line. They're friendly as all the discount tires are. This one is convenient because of location. The certificates are def worth paying for as you can get free or heavily discounted tire. read more

Never had a bad experience at this location. Staff is very friendly and helpful. Knowledgable about all their products and services. Overall I've been coming here for years and have brought 4 vehicles here and never once had an issue. Marcelo is wonderful and extremely helpful in helping to get the right tire and right services for you. I would recommend this location of Discount Tires to anyone. read more

Place is a shit show hired by bunch uneducated donkeys. Took over week chase down where wheel was then to find out they can't find my tires after it was dropped off at same time. Went to pick up my rim to take it to another shop to get the tire. New guy then tells me the tire was here the whole time. read more

I have always had a good experience here but today I was shown the best display of customer service that I've ever received in my life. A special thank you to Devin for being such an awesome employee and going out of his way to help me any way that he possibly could, he's the kind of person that reminds you that there are still great people in this world. Thank you Discount Tire and thank you Devin! read more

This is unfortunate that I have to make this review but I am furious. Placed an order online for 4 new tires about a month ago. My husband went in to get the services done and upon arrival was told the tires had never been ordered. To remedy the situation, they gave us an upgraded tire choice and warranty. Ok, sounds great! Thank you. When finished, my husband notices one of my center hubcaps is no longer on my car. When the car was taken in, ALL 4 of them were on. Upon leaving after service, 1 was missing. He drove back to the store and proceeded to ask for it thinking it was a mistake. He was told the man who worked on our car said "the car came in without it". NOT TRUE. After arguing with them they said the manager Robert wasn't there but was who we needed to speak to. After speaking with Robert on the phone, yet again they tried to say it wasn't on there when we brought it in. Mind you these hubcaps are rare and hard to find. And I reiterate I HAD ALL 4 BEFORE RECEIVING SERVICE FROM THIS LOCATION. Then, after giving us the runaround, we call back and Robert says they miraculously "found it" in the store. When my husband drove up there to get it, yet again it "mysteriously isn't anywhere to be found". So Robert says he's going to order us a new one. 2 weeks goes by and we hear nothing. So yesterday we call again and Robert claims that he ordered it and it would be there at the end of the day. We wait until this morning to call and make sure it's there before we drive down there- and he this time claims it arrived from Cadillac and was silver, not chrome. He also states they paid "with cash" to receive it from Cadillac. LIES. We call Cadillac to confirm this interaction and not only did it not happen, but they state they haven't carried this model in years. What kind of business STEALS from its customers and then gaslights them? ***update*** I received a resolution today regarding my issue with this specific Discount Tire location and have to say it was handled with integrity and great customer service. Not from the employees at this location but someone who oversees this location that is higher up. Jacob was very understanding and upon hearing my account not only helped with taking responsibility and apologizing; thanking me for my understanding but also he directly went above and beyond to rectify it. I'm satisfied with the outcome and do not feel this is a company issue with Discount Tire but more of an isolated incident that I feel will be handled accordingly after speaking with him. For that I'm giving a few more stars (For Jacob alone). read more

I am really disappointed discount tires trying to take advantage of me!!! I needed a tire repair and it was in safe range to be fixed.... but they told me no it would not be fixable.... well I am at a shop right now getting my tire fixed... I saved 600$ thanks to my local tire shop in manor!! I will never return you lost my business so long!!!!! read more

Discount Tire - Know what your talking about before heading up there - Tires Near Me - Pflugerville, Texas

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8 minutes ago Kylee & Javier were superb, they have amazing customer service and helped me in a lot more than I expected. I will definitely be going back and recommend them to anyone read more

I had put off replacing tires because of finances for almost a year. I buy Michelins every 5 years since 2012. Situation- I received emergency call to assist with new grandson as mother had to return to hospital 36 hours after going home. I had hit a tree in the roadway inadvertently after wind storm blew more tree limbs into the streets following ice storms. Not sure of damage, went to my Go To, Discount tires. I thought I only needed tires, but i actually required 2 wheels and tires. Marcello (sp_) and Nick worked with me, and I got not only 4 new tires and 2 new wheels, received the best quote and assurances that when ready, they would have the other 2 wheels ready when I was ready. I drove from Pflugerville to Spring, Texas completely worry-free. Knowing full well how tolerable but 'pushing it' my tires were, I had been 'ON' for a flat for a couple months. So to say my trip started off on an Excellent note is an Understatement. Discount tires has been there for me since April 2012 when I first replaced the originals in North Dallas. My father was very ill and I was convinced that Discount tires was the ONLY PLACE I take my vehicles. As always, Thank you again Discount Tire. Always reliable, always concerned for their customers and take the time to provide assistance. read more

Super efficient team of guys, shout out to Alfonso who made my experience as good as it could get

The service here is always so fast! When you think of going to a tire shop, you typically think of spending your whole day there, but that's not the case at this location! I stopped in over the weekend because I drove over a nail and had to buy a new tire. I was in and out in less than 45 minutes! read more

Very helpful and nice. I didn't feel like they were trying to push hard to upsell. They gave me all the options for tires in every price range and let me decide what I was comfortable spending. Every employee I encountered was helpful and courteous. read more

Hit a screw and unfortunately needed new tires, my old ones were hitting their limits. Costco didnt have what I needed in stock so I swung over to Discount Tire first thing in the morning. They kept track of each car as they arrived before opening. Met with each person in the order of arrival. Got me checked in even prior to me walking up to their desk. Brandin (Not 100% on the name) got me squared away and got my new tires on insanely quick. These guys are on point!!! Highly recommend! read more

Super quick, friendly, and helpful! I am always happy with the service from Discount Tire

This visit went great, fast, friendly and did I mention fast...Having an appointed really payed off this round...They were busy, very busy....3 people ahead of me waiting all were told about an hour wait...my turn at the counter was exceptional...they noted that I have an appointment, and I was told about 45 minutes...Total time working on the car was about 30 minutes, thats with 4 new tires balanced and mounted...total time in the store was about 45 minutes...Great Job guys.. read more

Rolled in at 5:45 with a nail in my tire, that was not purchased from them, they fixed me up for free. Didn't try to sell me anything, told me I still had a few good years on my tires, and was back on the road by 6:15. That's how you get customers to come back, thanks James! read more