Was waiting in line since I had a flat tire and the young man had finished with a customer and totally bypassed me and another lady to take a younger customer not sure why I didn't ask but this was not good customer service we were all waiting in line. It's a shame we all depend on them for our tires but I'm sure we can fine better service elsewhere. read more

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Always better prices, and relatively quick service. Tire rotation and pressure checks are always gratis, too!

I've been a discount tire customer for over 15 years. Have been a regular at this discount tire for years and haven't ever had issues with the service. Today was a different story, I came in for normal sensor check because my light came on. They were very timely in replacing it once they realized it wasn't reparable. However when I got in the car it was another story. I had a pink fuzzy steering wheel cover that was now black and caked in water / black oil substance. Not sure how they didn't notice this but okay, trash it goes. No problem, once I told them they offered to refund me if I brought a receipt for a new one. Then I'm driving away and notice there's black oil finger prints on my sun visor. Also on my horn. More oil smudges / prints all on my drivers side door handles inside and out. Carlos, upon me coming back was very smug and flippant about it. The other workers were very nice in trying to help but Carlos even after "apologizing" was just overall unhelpful and unkind. I think he forgets there's a window where customers can see facial expressions while he's standing at vehicles. 1/5 Carlos, 2/5 location just becuase they're usually fine. read more

They always have great staff. They will help you find best prices for tires . You can always get aircheck for free as well as tire rotation. read more

Don't go to this location, they will lie to get you to spend money. Went in to have 2 leaky tires to be looked at and was told that apparently my vehicle needed an alignment and due to that my tires inner wall/tread was so worn that they needed to be replaced immediately. Did not sound right to me so I went to a different discount tire where I was told that one tire had a screw in it and the other just had an old valve and there was nothing wrong with the inner wall/tread of either of my tires. read more

As a new discount tire customer I don't think I will be back to get a new set of tires with them ever again. Don't get me wrong. Their service is professional and they kept the deal I had gotten with Jacob Garcia the old general manager. I have no complaints about that. But, their timeline about delivery is way off. I had gotten my tires and paid for them on January 26th of 2026. As of January 28, 2026 I'm still missing one of my tires and it's been two days the general manager named Ryan guaranteed my rear tire to be here. But because it was delayed by one day, I was OK with it. Being day 2 of me waiting on a tire I called the store just to make sure that they have it so I don't have to drive all the way over there. And the guy who answered told me that I had to wait until tomorrow which is going to be January 29 of 2026. That would make it three days so I told him I was like no I can't wait anymore. I need my tire because Ryan guaranteed the arrival today. And then get this Ryan wanted to give me a refund of $20 for the inconvenience, but I don't even think that's enough because now I have to wait longer for me to get my tire. The guy who I spoke over the phone said he had to call whoever was delivering the tire to see what the route. But it looks like a store in Boerne has that rear tire that I need he called them. He said that he has to get it delivered, but it won't be in until 5 PM an hour before they close what kind of crap is that?. overall do I recommend this discount tire? probably not. Do I recommend getting information from one of the guys ? yes. but to get tires that need to be ordered I recommend to call ahead or ask about their availability. At this location I would not recommend anybody, especially if you are in urgency to get your vehicle serviced. I'm happy that I have tires but I'm not happy about having to wait and wait. read more

Excellent costumer service!!! The rep recommended good options for my truck, work was fat and clean, They scratched one of the rims, When I noticed and told them, they got a new replacement with no negotiation!!! read more

Discount Tire - Truck - Tires Near Me - San Antonio, Texas

I purchased 4 new tires and made an appointment for installation. After dropping off, I was told I would get a call when it was ready. 4 1/2 hours later, I called for an update and was told it was ready for pick up. I had my son pick it up and when I got home from work and looked at the tires, I noticed the old ones were still on there. The new tires were never installed. They called it an oversight on their part. What a waste of time. Service is terrible and no one is accountable. read more

While waiting for my tire to be replaced, I set and watched how nice it was to see the employees work so well together. Hearing comments like hey, I got you and thanks guy and smiles while working!! This concept of working well together actually exists! WOW, so impressed by the atmosphere, just seeing this made my wait a pleasant one. I don't typically take the time to post a survey, Full stars all of you guys, best wishes that this continues each day! God Bless you all. read more

Dave helped me out big time today. After spending nearly 2 hours at another discount tire, only to leave with a steering wheel wobble twice as bad as when I came in, I remembered the Hillcrest store helped me once before so thats where I drove straight to. Not sure why but the guys at this store make other stores look like amateurs. I live a long way from this store but after multiple recommendations I had to try them out. It's now been two visits with perfect results each time. I'm simply not going to go anywhere else. Thanks Dave for the help today. Joey Briones the manager has a great team. read more

Discount Tire - Tires Near Me - San Antonio, Texas

Awesome customer service.. so polite.. and by watching these men working together great teamwork I see there the times I've gone. Thank u discount tires read more

I'm leaving a five star review because of Chris, he was absolutely amazing and very attentive. Even though he was just putting air in my tires he gave me an awesome experience. I was having sort of a rough morning, and he made it so much better. I would highly recommend this location and if you happen to stop by ask for Chris! read more

i had to get a new spare tire, made an appointment online and even though they didn't have my exact size, they worked as hard as they could to get one that would fit best now they did offer to order one online but i said no because im impatient buttttt the quality is great and i would definitely go back read more

I have been coming here for a few years and I always have amazing service. I love how teamwork exists in this location, each employee switch from the back with the vehicles to the front to assist customers while also helping their fellow coworkers. I don't really write reviews but I noticed a little detail that they took care of when I took my tires for a rotation recently. I lost 2 valve caps throughout the year (from driving) after I had purchased my tires at Discount and I pushed it aside to get new ones until today. When I went to check to place them on Discount had put valve caps on for me. I really appreciate yall so much. From friendly service, quality of tires, and attention to details. Much love to yall. Thank you for always taking care of my parent and I when we need service. read more

Had to go get new tires today. The team was helpful and friendly and super fast. Also shout out to their free air guy. He was working for hours straight with a smile on his face in the the heat. Every customer he fist bumped and smiled at. read more

Across the street from Randy's Ballroom. I usually go to Sams or Costco for tires but this time I thought I would change it up based on the positive reviews. Ray greeted me at the desk. Robert brought me my car, with 4 new tires, within 45 mins as promised. Would definitely go back. read more

I'm sorry but this visit is horrible I came to get my tires checked and normally they get you right away but I've wait 50 minutes and I saw people come and go behind me thinking damn it couldn't have been that long but damn man people walking in left and right after me and the customers behind me and they keep ignoring us or tell us it'll be 5 minuets it's been 50 minutes! This is real sad even the managers see us I'm sorry discount tire you guys just suck ass at ur job and it's only this store every where else is great service but this one just sucked I will not be returning to purchase more tires from y'all Ik that losing one customer doesn't make a difference but damn man it should be first come first serve it's a sad day for discount tire on Hillcrest. read more

Why get your tire or service anywhere else? Had a very S L O W leak that decided to speed up this morning. Coming out of work my tire was at 5 PSI. Not good unless your in an ATV mudding. Any who. I call Discount Tire 30 minutes before closing and the super friendly tech told me to come in. Fast and furious. Honest. Tire service was free under warranty. Love these guys! read more

Discount Tire - Spacious and clean lobby - Tires Near Me - San Antonio, Texas

Man let me tell you, I always leave this place happy fellas! I've always had sets of tires from DT and they've never disappointed. When ever i accidentally get a nail in any of my tires they are always welcome to replace the tire for a new one(so long as pay a $25 warranty certificate). Upon purchase of the tires they will always help you choose a tire that suits your pocket. Love these guys. Like I said, I always leave impressed and happy. read more

Discount Tire - Tires Near Me - San Antonio, Texas

Quick service and knowledgeable technicians recommend calling ahead before just showing up

best of bandera road. kind and helpful people, good prices, quick service. I oughta run over more nails

Went to this Discount Tire because they had the tires I wanted in stock according to their website. I had priced out the tires on their website before going in so I was aware of how much the total price would be. The dude I spoke with quoted me the same price after we had checked out my car. He tried to upsell a wheel package and their road service warranty. I declined. He didn't push. To me, that's great. I hate it when sales folks are overly pushy. In terms of service. So I got there at 10am on Tuesday and was out of there by 11:30 or so. There were only a few people in front of me and as I waited there more people came in. I cannot speak to the average wait time but the guy I spoke with estimated 1-1/2 hours and that's what it turned out to be. The waiting area and the sales floor are one in the same. There are many chairs to sit on while you wait. Some are near outlets (not many) so you can bring a laptop or whatever if you want to get some work done. They have complimentary bottles of water available. But this is a tire shop at the end of the day and not a spa, so manage your expectations about the amenities you think you're entitled to receive. All the folks I spoke with were professional and knowledgeable. What more do you need from a discount tire. Protip: If you're getting air in your tires or fixing a flat, just go to one of the HUNDREDS of mom & pop tire shops in San Antonio. They'll fix your flat for $5 and it'll take 10 min. Discount Tire doesn't have any magical wizardry that magically fixes a nail in a tire; they offer the same plug/patches that any other tire shop will use. Seriously. I don't know why one would go to a place like Discount Tire for such service unless you are willing to wait around awhile because they have other shit going on. TL;DR: If someone tells you it's gonna take 45 min to fix a flat, go down the street to a tire shop and pay $5, your time is worth it. read more

Sergio and his team at Hillcrest location were friendly, polite, courteous, and fast. Real genuine guys. Way above and beyond customer service. Thanks for the new Tires on my Titan. This is a place I will continue to do business with when they have employees like this. read more

Still waiting on the tire check lol I feel bad when I drive by and see cars waiting there for over half an hour bcs they're so unresponsive to customers read more

I was there today just to get my 4 tires filled up. They were low due to the weather change. I love that they provide free air fills and check your tire tread. Bruce was the one that helped me today. There was a long line of cars and I could see that he was super cheerful and patient with each customer. You can see he really takes pride in his work. The sun was beating down on him and he has to squat 4x with each vehicle, yet he was so courteous and professional. They did a great job hiring people like Bruce to work there. Thank you for the help! read more

Excellent customer service! Charles was quick, answered all my questions and got us in and out fast. Definitely recommend this place!

a little known fact here is that sometimes if you come here right before it closes they might take all four of your tires and not charge you to store and keep your old tires at their location. this happened to my mom's sister. I don't know if this is one of the unwritten rules to avoid having to pay for them to keep your old tires but they didn't charge her sister for doing that. also it may be cheaper to buy all four tires as a set in the long run rather than buy tires individually. you might as well buy all for because they are going to charge you taxes for each one you buy individually and save yourself the trouble of overpaying even further than they want you to. also they have a free Wi-Fi and a mini-fridge that has free water bottles. you can bring your own individual flavor powder pack(s) and pour it into the water bottle and drink that instead. you can find them at the dollar tree or family dollar or Wal-Mart, etc. rather than drinking water the whole time. also not giving them a hard time and making them feel good may come off as a great blessing in disguise because they may wave any additional fees they are not required charge but do so anyway here just to get out more money out of you here. read more

If you are a woman I suggest you do not go to this location I made an appointment to get my tires rotated when I got there the gentleman went outside to my car just looked at the tires didn't even take it inside the garage is or put it up immediately came back and said my my tire treads were very low I've only had my tires a little over a year and I do not do a lot of traveling they immediately told me I could not drive on those tires and I would be needing new ones immediately they recommend it the most expensive tires and when I told them I would come back after doing research on tires they did not want me to leave also and employee name Kevin who is a little too cockyAssumed I knew nothing about tires his words let me explain to you since you may not know not knowing I'm in the automotive industry and have been for over 10 years I left and took my car to a reliable mechanic shop that I go to and they assured me there is nothing wrong with my tires so I would think twice about going to this location if you are a woman or if you don't know much about tires because Kevin will try to put you in new tires when they are not needed just to make his sell I do not even want to give this location one star but without it it will not let me post read more

I have purchased several tires at this location. I went to get the air checked on my times. No one was there to service the air checks so I called the office and I was told someone would be out there shortly. Thirty minutes later no on showed up. Crappy service and the young kud at the service desk had an attitude. Done with this place. read more

Checking air in tires, what a hassle. Literally, 11 vehicles in line. 1 attendant checking all wheels , while goofing off with coworkers. Then, attendant walked in side, no one else covered for him, 10 min later he comes back out. Then, a small truck broke down next to the shop, an older man driving the truck stepped out, tried to push it on his own, attendant just stood and stared while other customers in line waiting to get air checked got off their vehicles to help older man push his truck in. My wait time for air pressure check was 45 min. I've been to Alamo heights, and Bandera Rd shops with same long lines, always 2 attendants servicing air pressure. Here at hillcrest, attendants are kind when one on one, but inconsiderate with others. My indicators on dash noted that pressure was low, so I had to check them to avoid a tire bust, Otherwise I would've left after 20 min. For air pressure check, I do not recommend! read more

Once again the service guy told me my car would be ready in an hour. This time it was Sergio. It's now been 1.5 hours and my car is still standing where I left it. The reason I was given was that people who had appointments had come in. I told Sergio he should have checked for that before giving me a ready time. I'll be going to another store from now on. I finally gave up and asked for a refund. I was told that only the manager can give refunds. Adam, the manager, never came to the counter. Sergio finally gave me the refund. STAY AWAY FROM THE STORE ON HILLCREST AND BANDERA!! read more

My favorite DT! Ive bought most of my tires here within the last years. Such great service, and guys are incredibly kind and patient. And the air check line is so quick and easy. Like great job yall! read more

Fast and attentive to my flat while rushing outta town for the weekend. Have a new car that had its first flat so they offered to help out and even tell me about the wear on one tire that had previously been replaced. Friendly and entertaining to see men at work ;) read more

The best customer service...always make me feel like one of the boys....great matching prices and Michelins with the hazard policy gives me piece of mind....and you cannot put a price on that feeling!!!! Free air checks found a flat a repaired it in 15 minutes....no charge! read more

Discount Tire - Tires Near Me - San Antonio, Texas

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Thank u carl and esteban and the team at this location! U guys are amazing! Free flat repairs, free cold drink while i waited and u even installed my tire sensors! Yall rock! Always my #1stop for tire needs! read more

Discount Tire - Even the kiddos enjoyed it! - Tires Near Me - San Antonio, Texas

Great place, everyone is chill and they are very honest. I wasn't even getting service and they allowed me to charge my phone for 30min until my haircut appointment next door. They play great music and are extremely courteous, I've always had excellent service at discount tires whether it is me getting the service or I'm wait for a friend. read more

I was completely surprised to find an excellent experience here. The store is located in a shady part of town, and it's smaller than the Discount Tires I usually go to. The guys at this location were a step above the already-remarkable employees at most DTs. On two separate occasions they rotated and balanced my tires in under 20 minutes. Thanks y'all! read more

Discount Tire - Tires Near Me - San Antonio, Texas

I have been for years and will continue to be a loyal Discount Tire customer, and my experience there this weekend makes it easy to remember why. I bought the current set of tires on my AWD vehicle a little over a year ago, and since I didn't do most of the talking regarding the warrantee, I didn't really know what to expect when I arrived early Saturday morning to replace a tire with a nail in the non-repairable zone. Josh in particular was extremely cordial and helpful, and we were in and out in a jiffy without spending more time or money than was anticipated. If this location were closer to my home, I would definitely return for all of my tire needs. read more

I went to the Discount Tire at 410 by Marbach and Adrian helped me. He was an amazing employee. He answered all my questions and got me in and out. I also like the team work that they do. Due to Covid, we are to sit in our vehicle and see what goes on. Thank you Adrian G and DT. read more

Really poor customer service in this location. I went by to get my tire pressure check. The bell rang to show a car arrived. No one bothered to ask if someone already provided assistance. Waited for 10min to see if someone would come by. The employees would just look at my car. SMH. Would not go to this location again. read more