I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

Do not go here, they're scammers and extremely unprofessional…read more Similar to Julie A, whose review you should also go look at, I was bait and switched by this company. They said there was a $49 assessment fee to come out and look at my HVAC. (See attached screenshot of Yelp chat). When they got there, they assured me they could take care of the problem and would provide a quote. The visit ended with them charging me $219 somehow. I disputed the additional $170 with my credit card company because this is FRAUD. Even by their own invoice, they did nothing to earn anything past the $49 assessment fee and even that they don't deserve. They NEVER provided me with a written quote. Because I live in a condo building, they had someone call me back and say I would need to pay $10-15k to rent a crane so they could replace my HVAC system and that didn't include any materials, labor etc. Just the crane. They also said they would have to cut through my upstairs neighbor's unit for the repair and that I would be responsible for all of the costs of demolition and restoration. At the time, I was in a different state taking care of an extremely sick family member and when I asked clarifying questions about how they were going to do the HVAC replacement they just kept throwing out bigger and bigger numbers until I was deeply distressed. $10-15k for a crane, another $7k to run some tests on the lines that run to and from the HVAC system, an overall ludicrous quote of $40k--to replace an HVAC system!! They could've just said they don't want the job. They could've even refrained from following up. Instead they needlessly put me in distress and unjustly tried to take $219 from me while providing NOTHING in exchange. I ended up going with a different company who didn't try to take advantage of a young homeowner and didn't need to get a crane. Please don't go with this lazy, crooked company. Y'all should be ashamed of yourselves. P.S. I also had to ask for a time frame (see other screenshot). They said 9-11. Then I got a call at 7 am that day saying someone was on their way. I was not at all prepared and told them they had to come later.

The team was great with communication and we were able to set up an appointment to fix our Kenmore…read moredryer. Lassaad was extremely punctual and was able to fix our machine without the need for extra parts. He also has a great sense of humor and you can tell he is very knowledgeable in this space. The price was very fair and we may look towards working with his team for HVAC services in the future.

Lassaad is honest and straightforward. He services our HVAC and took care of everything smoothly…read moreand efficiently. He also applies the trip charge to the total cost of service and parts that exceed the trip charge.

I think this is number one company in north Virginia I…read morechanged my house AC Two units they did amazing job Wonderful people high quality service very knowledgeable and very respectful to the customer to keep them satisfied Iam glad to did business with them. Thanks

Highly recommend this HVAC company. They were extremely responsive, offered some of the best…read morepricing compared to other quotes I received, and were able to schedule me either same day or next day both times I needed service. The technicians were professional, honest, and easy to work with throughout the entire process. Also wanted to give a shoutout to Tra and Mary, they were both fantastic with communication, scheduling, and follow-up, and made the whole experience smooth and stress-free. Really appreciated the quick turnaround and quality service. I'll definitely be using them again in the future.

Fixed the leak. Honest take with honest pricing…read more Will use again as this was great service

Graciously drove out on a Sunday morning to unclog a stubborn toilet clog Arrived on time and…read moreworked quickly. The price was very reasonable. The toilet works perfectly. Highly recommend

We changed a damaged water heater at our property and Philos were amazing and very prompt. I can't…read moreemphasize enough on their professional and quick work. I called a day earlier and the job was completed next day, they were also willing to do it the same day. Shout out to Matt who handled the case and was very informative and thorough with the details prior to work at a very reasonable price. Thanks again and highly recommended business for water heater replacement service.

Matt provided outstanding service throughout what turned out to be a very unusual situation with my…read morewater heater. He installed a brand-new water heater, and when it appeared there was still an issue, he went above and beyond by replacing it a second time to make sure the problem wasn't with the unit itself. Ultimately, we discovered that the real issue was an electrical problem with my circuit breaker, not the water heaters. What impressed me most was Matt's honesty, professionalism, and commitment to helping me get the issue resolved. Even after determining the problem was electrical, he worked with me on pricing and generously discounted his services so I could put those savings toward getting the breaker repaired. It's rare to find someone who genuinely prioritizes helping the customer over simply completing a job. Matt was responsive, knowledgeable, and incredibly fair throughout the entire process. I highly recommend him and his company to anyone in need of plumbing or water heater services.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

Super grateful for the excellent service regarding the toilet leak in my guest bathroom. I…read moreappreciate the quick turnaround time.

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had a great experience working with Zivko. He did an excellent job!Everything is working…read moreperfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended!

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

I had the pleasure of working with this company; and let me tell you...I highly recommend. The…read moreprocess was quick, convenient, and transparent. There is such a value in working with an honest responsive company-- it's a breath of fresh air! They explained the process thoroughly and walked me through every step. I will definitely be sending referrals to Durance and using them moving forward. STELLAR WORK!

I needed my backfkow preventors replaced. To my surprise this is an every five year thing. They…read morecame out to my home and very happy with the work. Most important thing was they were punctual, very neat and didn't create a mess, lastly they were very profesional and informative. Highly recommend!

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Our lower level HVAC failed and I called Reddick! From the call to get the tech, having the tech,…read moreThomas W., to getting bad news there was no fix- not a Thomas's fault, to getting an appointment to get our options of a new unit, with Matt N, to having an appt, with the awesome scheduler, it was so quick and easy. Thomas and Matt were very professional and gave me all the info I needed to make my decision . I highly recommend this company. I use them for both HVAC and plumbing!!