Completely disappointed with the quality of work I received for the price I payed. The quality of work wasn't work any money it was horrible. If I could give 0 stars I would read more

Divisadero Heights Cleaner - The stitching is so poorly done! - Sewing & Alterations Near Me - San Francisco, California

I am a nearby property owner and my family and I have patronized this cleaners for over 20 years. We have consistently found their service excellent. The alterations are always perfect! Robert Speer read more

Love this cleaners ! I am a Very long time customer. They are always mannerable and professional..my dry cleaning is always perfectly done and ready as requested. I had a beautiful dress made by the owner. I highly recommend her alteration skills and expertise, even after enduring serious medical event of her own, the family 's concern for my satisfaction is refreshing and appreciated. I love having them serve our community. Y Moore read more

Be prepared to be ripped off if you come here. I had a dress that I needed altered for a wedding - mind you it was a $5 dress I got from a flea market. I needed a simple hem so it didn't touch the floor when I wore it. I came in with the dress and the person working the counter was friendly enough - he pinned it up in about 5 minutes and I was feeling hopeful that this would be a good service. However, the lady working the register quoted me $180 for hemming. She said it was a fancy gown with three layers of fabric apparently, each hem was $60. I left appalled and I didn't know what to do - so I quickly called around and got a better quote for $90 at a different shop. When I called asking about the price, he said it was a very complex job that required special steam pressing to complete the job. After some negotiations, he said the best price was $150 and he'll throw in streaming for free. I ended up refusing the service and picking up the dress, after which he even tried to charge a consultation fee for 5 minutes of his time (even though he wasted over 30 minutes of my time). Go here if you want your pennies pinched, but I would avoid this place at all costs. read more

We have been using Divisadero Heights Cleaners for many years -- since the early 2000's! And we have have had consistently great service. They are such a polite and friendly family. They never hassle us to hurry up and pick up our clothes. And they have always helped fix anything we asked for -- even repairing my Japanese cloth slippers (my nuno zori) which had started to tear! Andy and his mom are really good folks, the kind of people that make the neighborhood *our* neighborhood. We're so lucky to have them here! read more

This review is SO overdue but is well deserved! I got married last year and I came here to alter my reception dress, rehearsal dinner dress, and my day of vintage pj set. I could not be happier with the results! They listened to what I was looking for and also gave helpful suggestions to achieve my look. I also came back to get some honeymoon looks altered- I'm petite so a lot of pants, shorts and dresses needed to be hemmed and taken in. My items were handled with precision and ready in a reasonable time. Thank you for helping make my big day so special! I will be back soon. read more

Divisadero Heights Cleaner - My reception dress that was altered to fit my body like a glove! - Sewing & Alterations Near Me - San Francisco, California

This was several months ago when I dropped off my suit and dress shirt to have it dry cleaned before a wedding. Was told it'll be ready to pick it up on Thursday but i came in on a Saturday the day before the wedding. They said it won't be ready until Monday! It was unfortunate that nothing can be done. I had a backup suit that wasn't my first choice. It was very disappointing. Otherwise they dry clean quality is like any other cleaners so not coming back here in the future. Price is a bit higher than other comparable places so I'll take it those places next time. read more

The service here has really declined over the past couple years. Not only have the prices gone up drastically, but the hours of operation are reduced and even when open there is often no one there. Just today I saw one of the owner's sons when trying (for the 3rd time today) to pick up/drop off laundry. He walked into the back room and did not come back out. 5 minutes later, after YELLING out for him, I left. Komey and her family seem to have lost interest in their business, unfortunately - and are losing my business as well. read more

Posted this on Google reviews too but posting here on Yelp too!! DHC has become my favorite local neighborhood spot. The family is so sweet, detail oriented and friendly. I've had several wedding event dresses tailored and dry cleaned here and they've been perfect every time!! So appreciate how they've even helped me with quick rush alterations to be able to wear a dress in time for my bachelorette party weekend. thank you DHC!!! I'm moving in a month and this place will be what I miss most from the whole neighborhood. read more

Gave them very complex and difficult indian clothing to alter. They did a good job! Decent prices, but very complicated work so I think it was worth it. They are also very sweet and friendly! read more

Long overdue 5-star rating for the family at Divisadero Heights Cleaner. I've been taking my suits to get tailored by them for the last two years. Their recommendations and skills have truly exceeded my expectations every time. I typically walk in just knowing that I like my suits/tuxedos fitted and that's usually all they work off of. I've trusted them with their recommended measurements and recommendation and always walk out with a perfectly tailored suit! Highly recommend this local shop for all your tailoring needs, especially if you're like me and don't know what to ask for. They always deliver on the promised date too! Thank you Divisadero Heights Cleaner!!! read more

John is the most meticulous and friendly tailor in the city. I've come here for multiple alterations and he always takes the time to figure out every little detail that needs to be done- no shortcuts whatsoever. I stupidly tried another tailor closer to home for convenience and ended up with a ruined dress that I needed for an important event. I brought it to Divisadero Heights to see what they could do and John took so much time to help me figure out the issue/sorted it out beautifully. Thank you John!!! Master of his trade! read more

I have been going to Divisadero Heights Cleaners for several years now and they always have done a great job. Unfortunately, I brought my wedding dress in and the silk is ruined. They told me I shouldn't expect it to look brand new -- but it's completely dull and worn down. I reached out to my dress designer who said this shouldn't have happened and they must be using too harsh of chemicals. I'm extremely disappointed. I went back visibly distraught and they made me feel like I was being crazy. I was not refunded. I will not be going back here, which is sad because every other experience I've had was positive. Moral of the story: don't bring anything expensive or of high value to be cleaned here. read more

I found this place after scouring the net lo and behold, this shop stayed open. Due to my wedding being postponed to Friday, I had to rush since I didn't get notified until last minute. I had gained some weight (lol) and no way to lose it within 72 hours so I came in to get fitted and hopefully get the needed fabric added in so I could breathe before the wedding night. I had to wait outside due to covid-19 guidelines as the person behind the counter was busy with another woman who also needed her wedding dress done. I guess I wasn't the only one who needed to get a rush job.... read more

Divisadero Heights Cleaner - Sewing & Alterations Near Me - San Francisco, California

Thank the heavens this place is still open! i came here because my family back home still had a bridal event and I have to take a plane over there within 2 weeks. They shipped my dress that I was supposed to wear that is too big on me assuming that I would gain weight during the lockdown... Every tailor shop is closed due to them not being essential businesses and luckily this drycleaner has a seamstress who knows the fabric type and dress style my parents chose and she got it done in a few days! Freaking hell, I would never believe someone would still offer their services in a crisis like this. I don't give a damn who says what about this place, these people are the heroes I needed. I picked it up yesterday and gave them a big fat tip for the good work. And by the way, the dress too big at the hips and waist so I had her reduce it so it fitted my body. read more

Divisadero Heights Cleaner - Sewing & Alterations Near Me - San Francisco, California

This is very very late, but I wanted to give a very positive review for alterations I had done here on a bridesmaids dress in the fall of 2021. I purchased the dress used and they did an incredible job correcting what were some poorly done alterations on the dress prior to me owning it. They were meticulous in their work and the cost was very reasonable. I also appreciated the good communication made when they requested I come in for extra measurements. I recommend this business for your alteration needs! Picture attached is the final results, fit like a glove! read more

Divisadero Heights Cleaner - Sewing & Alterations Near Me - San Francisco, California

When I was vacationing at Santa Rosa, I got caught in the fires that also covered my 20 year old leather jacket in ash and soot. The smell was like a campfire and a lasting reminder of what happened. I brought in late evening since this was the only place still opened and hoped for the best. I just picked it up today and not only was the smell gone but my old stains were removed at the neck area. The price for this wasn't even that bad considering my rent in the city went up last month! Astounding! read more

Divisadero Heights Cleaner - Sewing & Alterations Near Me - San Francisco, California

Highly recommended! 1. Experienced and professional tailors: Komie and Andy were very helpful. They knew where to change on my wedding dress immediately after hearing my thoughts and concerns. They even asked me to go back for another measurement after realizing that my dress was more complicated than they originally thought (instead of not asking me and taking the risk to ruin the dress). 2. Reasonable price: They offered me the most reasonable price with the best experience among the 3 alteration places I visited. 3. Fast service: My wedding dress was perfectly altered within 2 weeks. They also proactively helped me fix some issues that were not discovered previously. read more

Divisadero Heights Cleaner - Thanks Komie and Andy for helping my wedding dress be perfectly altered! - Sewing & Alterations Near Me - San Francisco, California

Amazing place for alterations and dry clean! Andrew is extremely nice, accommodating, and detailed when it comes to alterations. I had a glow in the dark paint in one of my dresses and 2 other dry clean places told me they couldn't take it off, but Andrew said it was no problem and took it out! I was so happy and relieved. Thanks Andrew and Divisadero Heights Cleaner for your great service! read more

My Husband has known this business for years and recommended I contact them when I was struggling to find a tailor who would work on my fully beaded wedding lehenga. Komey and Andy took on the challenge! They skillfully transformed my oversized lehenga into a stunning and modern look that perfectly fit my body. The attention to detail and commitment to capturing my vision exceeded my expectations. I highly recommend their services for anyone seeking personalized and professional tailoring. read more

Divisadero Heights Cleaner - Sewing & Alterations Near Me - San Francisco, California

Highly recommend this place. Their tailoring dept handled a particularly tricky dress resizing alteration with care and the end results were flawless. I brought in a vintage designer dress that needed to be resized to be a size larger. It has lots of sentimental value and the tailoring dept measured and re-pinned the dress multiple times to fit it perfectly to my frame. As an artist myself, the care and craftsmanship this place puts into maintaining the integrity of garments is really impressive. The work was incredibly affordable (honestly I think they could charge more for their time and skill level). I will be bringing more of my sentimental items here knowing that they are in good hands! read more

Divisadero Heights Cleaner - End result of Anna Sui rayon dress with pleats tailored to be a size larger - Sewing & Alterations Near Me - San Francisco, California

This place is a classical if not traditional tailor, and I have to say, they did a great job on my Gowns. I had visited my best friend since i haven't seen her throughout this whole pandemic and realized that I had a bunch of stuff that I had bought a while back and didn't fit me since I last changed careers. I had asked her if she knew a place she trusted since my stuff costed me a fortune and I couldn't risk ruining them. She recommended this place despite the business looking a bit dated as she had brought stuff to them before and the workmanship looked superb. I brought in some of my stuff to be dry cleaned as I sometimes have to work from home now. I had a few items to be drycleaned and a few items for tailoring. The drycleaning wasn't that bad as I had food stains on a sweater and dirt stains on my sweatpants but the alterations needed some adjustments as I had lost weight despite so many people gaining from the stay at home orders. Two of my louis vuitton dresses needed to be taken in at the back while my two gowns were too long and wide shouldered and had to be sewn back on at the waist. These were tricky, and told so when I visited the place. The lady behind the counter was named Kome as other yelpers had called her and mentioned that despite the drycleaning being standard and easy, the alterations were not. The Seamstress explained in detail as i tried them on how both of the dresses which did not accentuate my figure had to be almost redone. One had so much sequin and lace that it was multi layered and any small adjustment meant that each layer had to be separated and readjusted, the other was a embroidery tulle sheath dress that was still in its box had so much embroidery that looked like a crystal chandelier was in the way of working the back as the sewing machine needles could break if not carefully resewn. For the Mac Duggal gowns, the seamstress found that the armpits and shoulders were way too wide while the length of the bottom hems had to be redone. Pretty much all the stuff I needed had to be resized and Kome gave me some pointers on what to order and look for so I didn't make the same mistake again when shopping in stores for new clothes. When i came back two weeks later, i tried on my items that needed alterations and christ they all fit! I looked into the mirror and instead of looking like a fourteen year old girl trying on her mom's clothes, I finally looked like a grown woman with my bust, butt, and hips accentuated and not too tight either. I even had my best friend evaluate the results and even she knew Kome had an eye for quality work. I'd just wish I stayed longer as my old drycleaning place couldn't even shorten a hem let alone properly fix a button! The place seems busy when i came in to pick up my stuff, which I take as a good sign and I would not hesitate to recommend Divisadero Height Cleaners if you want it done right - they seem to be able to handle in the way of alterations ( I saw people getting jeans and jackets altered while I was waiting in line). I've learned that Tailoring isn't something to be taken for granted. read more

I had a great experience with the dry cleaning and alterations here. I had to get a bridesmaid dress shortened, and Andy was so professional and thorough with making sure that the dress was properly hemmed on all sides. He was able to work with my timeline, and it fit perfectly on the big day! They were also very fast with the dry cleaning; I had forgotten to mention that I had a stain on a sweater that I had taken in but the stain was gone when I got it back! I highly recommend this place for all your alterations (they are able to handle complex alteration jobs) and dry cleaning! read more

This was the first time I've ever gotten a dress tr to me in my adult life and I'm very glad I went here. I got a dress for my birthday and unfortunately it was like 5 sizes too big. I brought it in and they took care of it for me. It's now completely perfect and fits like a glove, I just need to find a place to wear it (darn you shelter in place!!) oh well!! I can't wait to wear it when things finally open! They were quick and had it back to me in about two weeks! They told me they could have done it quicker but I stressed the none issue of a deadline. (Nowhere to go, nowhere to be!) They took their time and had me come back for 4 fittings, each time before making any big changes to the bodice. It was perfect!! Thank you guys so much! read more

Divisadero Heights Cleaner - For love and lemons tailored dress - Sewing & Alterations Near Me - San Francisco, California

I cannot recommend Divisadero Heights Cleaner enough! I love bringing all my clothes where! I use to live half a block away and I fully took advantage of all the amazing services they offer- like affordable wash and fold, flawless patching and restoring my favorite vintage jeans. I even brought my wedding dress topper there so they could sow in a liner and it was done beautifully. I live in Napa now but honestly think I'll still be dropping off my garments that need mending. They really do an amazing job! Also Andrew (who works there) remembered my first and last name after 1 visit! They are a lovely family business and I am very thankful they are around! read more

I bought a women's wool long coat form Long Tall Sally that fit my shoulders well but was baggy pretty much everywhere else. After using this place for dry cleaning, I asked about getting things tailored here. When I came to pick up me items, I got them to tailor the coat here on a rush for a wedding. They had me put on the coat, and they pinned it up for me with some suggested alterations. They did a great job being transparent about what was possible given the time and also the coat itself. They quoted me 3 days somewhere around $150. Without a rush it was something more like $80-100. Next day, they confirmed a $160 price and started working. Apparently it took one seamstress an entire 9-5 day to get the bulk of it done. They had me come back to check the fit. Things looked good, so they finished up the lining, the buttons, got it pressed, and returned it to me a day early in fact. For the result and complexity of the item, the price was fair. That being said, I have gotten clothing made from scratch before in India, and I will say that alterations on an existing item only get you so far. For example, going into it we knew we had to sacrifice some button functionality given the time constraint and the difficulty/risk associated with trying to lift the entire sleeve at the shoulder. However, clothing from scratch in the US is expensive, and it just doesn't justify me using it unless for exceptionally important circumstances. I'm happy to live so close to this option. Normally, I hesitate buying clothing knowing it won't fit, and I have to return large amounts of it cause my body is so finicky. I think I can broaden my horizons a bit on what clothing is possible for me now! read more

This is an extremely honest business, almost to their detriment. I brought in two dresses, both about three sizes to large for me. Once we pinned them and he explained the costs, the employee asked if I had just considered finding the dress in the correct size from a second hand retail site. Sure enough, I found it for same online at a steep discount, much cheaper than the extensive alterations required. This was the opposite of a sales pitch. The employee encouraged me to go home and think whether or not I was committed to the alterations in order to avoid "buyer's remorse." Rare to find a business this honest. Also, appreciate that the employee allowing be to bring my folding bicycle inside. Kudos! read more

Divisadero Heights Cleaner did a fantastic job altering a bridesmaid dress for an upcoming wedding. I took the dress in 3 weeks prior to the wedding and they had it done before I even said I needed it back by. They were fast, communicative, and professional! The dress is perfect and will definitely be returning for future alterations. read more

The absolute *best* in alterations. I've had to shop through several tailors over the last couple years, and this is the first and only place that has taken the time to understand what I'm looking for, what I want done, and ensuring the best of quality each and every time. Being queer or genderfluid in the Bay Area means you need a good tailor. If you know, you know, and you'll know that not every tailor gets it, or understands what you're trying to do. The folks at Divisadero Heights Cleaner patiently take the time to look over each garment with me, and understand what I'm asking, even if it isn't always very traditional. If what I am asking isn't quite feasible, they take the time to politely explain why in ways that are clear and easily understood, and then they brainstorm with me about alternatives. They have never once let me down, their quality is impeccable, and their prices are more than reasonable. I see no reason to bother with any other place in the foreseeable future! read more

Really friendly service and very, very meticulous when performing alterations. I have brought in a jumpsuit and bridesmaid dress for alterations and they made sure both fit exactly as I wanted. Highly recommend! read more

We typically get our dry cleaning done at Divisadero Heights Cleaners (DHC) and they do a fantastic job, however we had never before used them for tailoring. WOW!! I HIGHLY recommend you get your tailoring done here. My husband and I had a mixed Hindu and western-style wedding and I needed some of the Indian clothing items tailored that we had gotten made in India. Before DHC worked their magic, the items were a disaster - seriously. We're talking uneven cuts on either side of the top, literally the cups were in my armpits when I tried the top on. The part of the top around my rib cage was tight while the other parts were super big. DHC worked some MAGIC I tell you. They had me come in a couple times so they could get everything just right. After the first fitting once they tried altering and realized the sizing was all wrong, they had me come back and literally try on the tops, hand them over, take down appropriate notes, and put it back on over and over until they could get it perfect. When it came to the wedding weekend, my Indian mother-in-law had NO idea how messed up the clothes came. She was raving to the person that made them in India how gorgeous I looked and it wasn't until I told her later about the headache in tailoring that she found out and was shocked. Seriously DHC CRUSHED IT! I am so glad this is my closest cleaner and tailor because I will trust them with everything! Thank you!! read more

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Last week, I found out my drycleaner down the block is still closed and has not been opened for over 2 months. Came here to drop off my sweaters which have kept me me warm since my apartment is in the sublevels. All the lotion I used turned my favorite sweaters into something that isn't even acceptable for the freaking homeless! The lady behind the counter didn't even flinch at the sight of them just to hand me my receipt. Came back today and holy hell, bought them back to life and one of them I can see the white color again after wearing that same sweater for the past month straight! At least someone is able to pay their bills this month that's for damn sure. read more

Divisadero Heights Cleaner - Sewing & Alterations Near Me - San Francisco, California

Laziness is a bad habit so this review is a bit overdue! I've been coming here with my boyfriend for a long time now and with how many stains I conjured up, these guys always knew what to do. I brought in my stuff and after a bar fight that broke out, I ended up coming home with cocktail stains all over my favorite denim jacket. Somehow some way the staff here got them removed in just a few days when I came back to pick up my stuff. Lovely! read more

Divisadero Heights Cleaner - Sewing & Alterations Near Me - San Francisco, California

The owner Kome is such a great seamstress! I was in need of an alteration for two of my dresses in such short notice and she was able to accommodate me and my needs beyond what I asked. I am 5'3 and most of the elegant gowns always run a bit long on me. I took the two dresses I had after reading some reviews on yelp and decided to give her a try. She is very nice and explained how the work will be done and why (in case any of the material/fabric of the dress needs special handling). She made them readily available the next week! She hemmed them very nicely and they looked just as if I had bought them as is without any alterations had been done on them. What I loved most about one of my dresses (blue velvet dress) was that she incorporated a short tail after hemming it, which she had asked me about first and it made the dress so much better looking. In which I ended choosing because of the event I went to had nearly all dresses styled similar and I had to follow it when going. Her prices are reasonable especially for the difficulty in material of the dresses that were given and the style they had (mine were mermaid styles). I absolutely love her work and how they were altered. I will definitely be back since I'm always in need of hemming most of my long dresses due to my short height and she is very knowledgeable and has level of confidence you can depend on. With over two decades of experience, I'm glad I found this place! read more

Had a bridesmaids dress hemmed here, and they did a great job! Reasonably priced at $65. They even had to do more work than initially anticipated due to the construction the the dress, and didn't charge me more. Would use them again for future alteration needs. Note that they do no accept American Express! read more

I brought in two dresses preparing for a summer of weddings to be shortened. Both dresses had complex, multiple layers of flowy material. I was surprised immediately at the level of attention and care that was taken to make sure that the dresses were marked correctly during the fitting. At this visit they gave me shat i consider a reasonable price. They called me back a few days later for another fitting to double check all the layers. They said my dresses would be ready in about 1.5 months due to all the summer wedding business; 3 weeks later they were done! Not only are my dresses at the perfect length and flowing beautifully, but the fixed the zipper and added a little room at the waist as a courtesy without charging me more. Excellent service, excellent work. read more

This place is amazing! I brought a two piece set that was covered in sequins and needed to get taken in a LOT. The folks here took the time to check in with me throughout the fitting process to make sure things were tailored in the way I needed. They also called and texted me to update me when they needed to make some modifications to the outfit in order to get it fitted the way I wanted. They were very attentive and did great work. I will definitely come back here again! read more

I started going to Komie at Divisadero Heights Cleaners for alterations at the suggestion of my dance director. Komie takes my costumes and makes them really fit me, such a relief after working with tailors who obviously did not follow the measurements I gave them. Her work is well done and secure without limiting my range of movement. All in all, I've had 3 costumes and a bridesmaid dress altered, and all were completed on time with a smile. This is the only place I go to for alterations. read more

I past this place often and didn't know if they could fix my romper. This item was altered before and it was just a mess from all the previous work done on it. I just took a change and find out if they could even salvage the romper. Holy crap, the guy behind asked me to try it on within half an hour of me wearing it explained in DETAIL what they did wrong. The entire garment was crooked from the bottom hem, back, shoulder straps, the zipper that was custom added and the lining on the inside wasn't even straight across on the inside. He pinned the problematic areas and told me to come back within a week. I came in yesterday to pick it up and it finally looked great on me! I'll recommend this place to a friend of mine, most clothing doesn't fit her and an explanation of the process provides an ease of comfort. read more

Highly recommend divis heights cleaners for any wedding alterations. They did an amazing job on my dress and don't mark up the prices just because it was for a wedding like several other places I checked out. They're a quick, reliable, and are very professional. I already have other pieces to take to get adjusted. read more

Divisadero Heights Cleaner - Sewing & Alterations Near Me - San Francisco, California