It was a Saturday afternoon on a hectic and stressful weekend when I went in not knowing exactly…read morewhat was wrong, but praying it wasn't too expensive and they could help. From the moment I stepped in the door and was greeted by all three customer service reps till I left a couple of hours later, I felt I was in great professional hands! Ms. Weems ended up being the one to "let's go and see exactly what is going on" and from that point I was just continually impressed with how her and the rest went above and beyond. They would not let me leave until they were assured that I wasn't paying for something I didn't need and that what I paid for fixed the issue. I was given a chair to hold my daughter and offered something to drink. I watched as they interacted with other customers and it was the same professionalism and "let me see how I can help you" mentality. The young man carried out larger and more awkward purchases and I haven't seen that in so very long. When I was given the green light to leave, I was even told that I had a capability on my car (remote start) that I had no idea about because the dealership hadn't activated it. So will be handling that next week. Thank you Team O!!!

I am far from being savvy when it comes to automobiles. I had a great experience at the Decatur,…read moreGA. store, thanks to Mya! I had to write a review! She was incredibly knowledgeable and went above and beyond to help me find exactly what I needed for my daughter's car. Her friendly and professional demeanor made the entire process smooth. Highly recommend the store especially when Mya is working!

I would not recommend getting even a plastic bag from this location. I went to see which of my…read morebreak lights was out as I had the bulb. When i walked in there was a worker with a beard and braids on top that saw me approaching and had just walked in himself and let the door close in my face. i walked in and advised what I needed. He seemed annoyed to help me. I get to my car and he sees it's the d/s rear break light that's out. He then looks in my trunk and then tells me that he can't do it. I asked why as I previously came to an AZ to have it done. He tells me due to the way my car is made that i would have to go to the dealership to have them replace it and walked off. Sir, if you hate your Job please stop coming. Extremely rude staff and they have no type of customer service.

Just wanted to share a great customer service experience at your 4918 Covington Hwy, Decatur, GA…read morelocation. A customer rep by the name of Eli B. provided excellent customer service which for some reason these days is definitely not the norm and hard to come by. And then to see such good work ethic and courteousness from someone his age was encouraging. Need more Eli B.'s out there in stores in our community.

I've been to this auto shop several times. Mike has always been very accurate and knowledgable…read moreabout the issues of my car. He is also very reasonable. My car always ran well after taking it to his shop. I am going to take another car there soon. I do believe that he will be great once again.

I was referred years ago, was taking my car to the dealers that was killing me in price. Advance…read moreAuto Tech was able to fix the same problem with less the price and able to build a relationship with their customer. Very good for female that just do not know. Now you have to have patient because they are busy. Ask for a realistic time up front. Like any repair place asks them not to expect and give a true repair time.

1 Star - Extremely Unsafe and Unprofessional Experience I…read morebrought my 2011 Chevrolet Camaro to Buddy Chevrolet in March 9, 2026 for a simple intermittent engine misfire. Instead of fixing the issue, my car spent over a month in their possession, during which I was repeatedly pressured into financing repairs, experienced poor communication, and was returned my vehicle multiple times in dangerous condition. After their work, my car began leaking fuel and filling the cabin with gasoline and carbon monoxide fumes, exposing both me and my grandchildren to serious health risks. Despite repeated complaints, the problem was never fixed. Each time I was told the car was "ready," it was still unsafe. The final return on April 22 left my Camaro nearly undriveable--violent shaking, severe misfiring, blinking check engine light, fuel fumes, and inability to accelerate. Management ultimately refused further help and denied canceling the $4,144 loan for repairs that made my car worse. I was forced to buy another vehicle because mine is no longer safe to drive. This experience caused financial hardship, lost work, medical distress, and put children at risk. I cannot recommend Buddy Chevrolet. What started as a minor issue ended with my car effectively destroyed.

This review will based on what was initially promised versus my actual reality. I made an…read moreappointment in advance. I later received a reminder call the day before my appointment. I scheduled a 7:30 AM appointment. Upon arrival I was greeted by multiple staff. After looking at my car I was quoted a turn around time of 24-48 hours for them to complete my car. I didn't catch the gentleman's name but he told me to give him a little time to get someone else to look at my vehicle. After completing another assessment they were able to identify the possible issue. I decided to stay on the premises while they did all testing and I was kept in the loop of everything going on. I was told they needed to send off for a part and it would take an hour but they felt this particular part would solve all of the issues I was having. Luckily the part did resolve my issue. So what was initially could have taken more than a day ended up taking a day. I think I left after 6 hours. I gladly took 6 hours because if they would have actually been 24-48 hours I would have had to be peeled off of the property. The price was the price. I can tell that we are in a different era of car service because prices have gone up. I am glad I was able to get it done and there have been no issues since my visit.

Website says closes at 5:30, they had the door locked at 4:55. Wouldn't let me go pull a valve…read morecover that takes 10 minutes. People working are very rude. Will only be supporting the other two atlanta locations from now on.

not good at all came to refund a item and they would not give me my money back but they would offer…read moreto give me a exchange of the same part will never shop here again!

Very friendly staff. I came in for a part, and although they couldn't help, they gave me resources…read morefor where to go. The store is very clean and well organized. 5/5 for customer service!!

Limited selection on things a true car guy would need but just enough to keep you coming back.read more

After a couple of service techs telephonically confirming they can resurface my truck rotors-Once I…read moretook my truck I was told they do not. For the shocks which I supplied would not work according to the tech. (I bought the shocks from the manager of AutoZone who researched what I needed) the tech recommended shocks twice the price. Then, PepBoys ordered the shocks. Then they said they were the wrong shocks and the ones I need are $700 each. I then Told them to forget it and I'll take my truck. It still cost me $163.97 for them to put my tire back together. Highly disappointed!!!

I brought my car here to get the tires checked they lied and told me my tires were dated for 2018…read moreand that I needed to replace them immediately or else they would pop and I could get into an accident on the freeway. They tried to charge me over $500 with the maintenance plan I got with my car for all 4 tires so I brought it somewhere else cause I'm frugal and ya must be crazy. I took it to Decatur tire shop and they said I only had one tire that concerning but not enough to change the entire tire, they just patched it up and sent me on my way, the rest of the tires got some air and I needed to replace the tire sensor. I'm so tired of these places trying to play women like we do not know what we doing. I drive a foreign and I'm smart when it comes to my money, of course I'm going to try all my options. Stop trying to over charge ppl and lie to them or guilt them to getting something they don't need.

At least they had what I wanted... not the best store, but not the worst. Older white lady bitched…read moreabout me pulling up because she wanted to leave. Not how you talk to customers. You close at 8pm.... I got there at 6:45pm...

Best place for auto parts and most knowledgable ppl in the area I have always received great advice…read moreon my check engine light codes

I found this busines while researching multiple tire shops in Atlanta. I called and spoke with Tony…read morewho quoted me a fair price on 4 tires and installation. When I arrived I was greeted promptly and provided several additional options. We ran into a couple of issues as I had aftermarket wheels being installed. Anthony and his team recommended multiple solutions and even referred me to neighboring businesses to get parts we needed to complete the transaction. I would highly recommend this establishment and will definitely return for any wheel and tire needs in the future!

I had 4 new wheels and tires installed on my car today ... they did a great job at a fair priceread more