First time customer here, and The Drain Guys will definitely be my first call for future plumbing…read morework. From my first interactions I was impressed with the customer service. I solicited quotes from three companies to reline my 80+ year-old sewer line. One never delivered; Second quoted but was near impossible to get questions answered regarding the quote. Drain Guys quoted on the spot, and was extremely responsive regarding follow-up questions. The CIPP liner process is technically complex, and the team experienced some unforeseen complications. However, the skill, positive attitude, and perseverance of every team member when things got tough truly impressed me. The team worked very hard over several days, overcame major obstacles, and ultimately delivered a drain line that will hopefully last another 80 years. Despite the challenges, I never doubted I was in good hands with The Drain Guys and I would absolutely call them again. Special thanks to Adrian, Kevon, Oliver, Johnny, and Jay -- I appreciate you all! Chris

I submitted a project request for clanging pipes through Yelp and a rep from the drain guys was the…read morefirst to respond within 2 minutes. They were able to come out first thing the following morning to take a look at the situation, turned the water valves all the way on, and sent me a detailed quote while they were still there (unfortunately they initially sent it to a wrong number so someone has my personal data :/ ). Pricing was on the higher end of what I expected, and I was planning to get estimates from other companies that responded on Yelp to compare, so I let them know I would be in contact. Later that evening, I went back downstairs and noticed a leak coming from the main water valve, which was not leaking prior to the drain guys' visit. I immediately sent a message with a video via yelp, and the rep responded saying they would contact the plumber and get back to me. It's been almost 2 weeks and I still haven't heard back, which is interesting as they were so quick to respond when I was potentially giving them business, but ghosted me when I held them accountable for causing a leak. Thankfully, a plumber from another company that responded to my yelp project came by and was able to tighten the valve to stop the leaking. Turns out the drain guys plumber had loosened the entire pipe/valve when he turned the knob all the way on, so it was a simple fix but something that they should have looked out for in the moment. Had I waited for the drain guys to come back my basement would have been flooded. I'm utterly disappointed in their lack of accountability and communication, and have no trust in their services if they were able to let me down on such a small matter.

Mike is great. Timely. Professional. I reached out to him for a toilet leak. He came out the same…read moreday. He inspected all my toilets in my home to make sure they were all good and sealed. He's got enough parts/supplies on his truck so he didn't have to leave and return to complete the job. Mention his name to other folks in the industry, and they all have good things to say about him.

Mike Griffin is an exceptional plumber. He has come to our family's rescue on multiple occasions…read more He is honest, knowledgeable, trustworthy, reliable and fair. I'd recommend him for any plumbing issue you might have. He has our total confidence!

Since HEIL Plumbing has been my "go to" residential plumbing service for a number of years, I…read morecalled them immediately when we had a slow toilet draining issue in the basemernt bathroom. I called HEIL Plumbing when they opened at 07:30 hrs. I got a return call from Allison within 1 hour. She was able to schedule Eric (the younger) to come out the same day between 09:00 hrs and 13:00 hrs. Eric arrived at approximately 09:20 hrs. Eric quickly diagnosed the issue. This time, while he was running diagnostic checks to identify the issue, fortunately, the toilet clog cleared itself. He ran the check a number of times , including running the sink cold water to try to overload the waste line with water, to make sure that the clogged toilet was no longer an issue. Once he was satisfied that all was good, he let me know that the charge for today would be the general diagniostic charge of $95.00. Again, I was extremely satisfied with the entire process, from making an appointment, to Eric's arrival time, his pleasant demeanor and his professional knowledge. I would highly recomment Eric (the younger) with HEIL Plumbing for anyone who has a residential plumbing issue that they need to have addressed by a pleasant, knowledgeable professional.

Very honest and friendly company. Jeff was a great tech and did not try to upsell me on unnecessary…read moremaintenance. Would high recommend!

Donnie and his team always provide great service at reasonable prices. I've used them for multiple…read moreplumbing issues and always had a good experience

My experience with this company was horrible. We had a leak under the sink, and the technician from…read moreDonnie's team performed the service without locating the water shutoff valve first. This negligence and poor judgment during his service resulted in flooding of my unit and additional units beneath me, which created substantial and unnecessary costs for additional repairs and potential long-term issues that I was forced to address. Furthermore, when I raised my concerns to Donnie, he did not respond at first and finally did when I followed up again. When we discussed the matter, he showed a condescending attitude and continued to blame the fault on me, when clearly their company should take partial responsibility for the additional damages caused by the technician. I will never hire them again or recommend them to anyone.

I called SFP on Friday 26 June 2026 with a non emergency to address a toilet tank that sometimes…read moredid not fill with water. Kamron came the same day and fixed the toilet tank. He had all the parts needed on the truck. He also showed me the two outdoor water shut off valves and when he left, water was flowing from the spigots. I can now water my newly planted bushes.

I called about a clogged kitchen drain last night. They were very responsive and came out this…read moremorning. However, the technician quoted me $475 for unclogging the drain, which is really excessive. Another place i called will come out for $90 for the same work. I will never call them again!

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

Thank you for sending the team to fix the PRV--we truly appreciate it. We haven't slept this well…read morein a couple of years. The house finally feels like a home again: it's quiet, with no creaks or rattles. We also want to thank you for taking the time to roll out the "red carpet" and for being so mindful of protecting our floors. I was especially concerned about work in that area of the basement because of the carpeting, but everything was handled perfectly--not a drop of water anywhere. Shout out to Ethan. Outstanding workmanship and service you provide. Thank you

Our problem was a significant water leak under the kitchen sink…read more Peddicord Plumbing was very responsive; they came on Monday, the 1st weekday after I first called on Saturday (they do not provide services on weekends). They sent two people, a seasoned veteran and what appeared to be a trainee. They correctly diagnosed the problem and were able to fix it within the first hour. Not having had to use a plumber for quite a few years, I thought their fee for the visit was reasonable. We were very pleased with their overall service and result. (Note: Yelp asked me for the review.)

I had a great experience with Mallick Plumbing. Jose and Kyle replaced a toilet for us today and…read morewere a pleasure to work with. They were very respectful of our home, wearing shoe covers and making sure they didn't leave a mess behind. The installation looks perfect and works great. Thank you, Jose and Kyle, for the professional and friendly service! Also wanted to give a shout out to Kristen and Sarah for helping with coordination / documentation!

I was a customer of theirs until they tried to rip me off by charging almost $900 for a hose bib…read morereplacement. That being said there are plenty of other plumbing companies around.

JF Plumbing and Heating responded quickly to all our questions before we committed on a replacement…read moretoilet for an old apartment in a historic building. Their technician - Joe - is a knowledgeable, capable, conversational asset. Despite unforeseen conditions requiring repair of the plumbing connection that was to remain, and two toilets that were leaky from manufacturing defects, JF Plumbing and Heating responded on the fly, taking the working parts of each while diagnosing slapdash repairs by the previous owner - that may have led to the broken toilet we had to replace - in the process. As of the day after replacement, everything sems in great working condition. It's been rare in my experience that tradespersons call to keep me apprised of their status on the day scheduled for the work. Thanks to Melanie, too for the heads-up. Six stars! ref: I'm a architect.

My 2 upstairs toilet drains were clogged and JF came to snake on Friday afternoon. Charged me $630…read morefor what I thought was cleared and job completed. By Sunday morning the backups returned. JF returned and again snaked the drains. Very nice technicians and hopefully the job is completed for good. However, I was charged another $350!!!! I called to ask why I was charged again for what was clearly a redo of the previous job 2 days prior that was not successful. I was told it was the company's policy to charge for another visit. Apparently the company does not stand by their work. I do not recommend.

I had a very good experience with Rayan! The repair was completed efficiently and with great…read moreattention to detail. It's clear he takes pride in his workmanship and genuinely care about customer satisfaction. He left the work area spotless, and the pricing was fair with no surprises. I highly recommend this plumber to anyone looking for honest, reliable, and high-quality service. I will definitely use him again for any future plumbing needs. Thank you, Rayan, for an excellent job!

Ryan is one of the most honest, caring, and hardworking plumbers around. As soon as I mentioned…read morethere was a water leak in my basement pipe, he did his best to fit me into his schedule. He even came out that same night and worked until 9 PM. You really can't beat his prices or the quality of his work. He didn't try to upsell or charge me for anything unnecessary - he fixed exactly what needed to be fixed and didn't push for any major replacements. I've been referring him to many people ever since. It's hard to find not only a great plumber, but also a genuinely good person like Ryan.