Since HEIL Plumbing has been my "go to" residential plumbing service for a number of years, I…read morecalled them immediately when we had a slow toilet draining issue in the basemernt bathroom. I called HEIL Plumbing when they opened at 07:30 hrs. I got a return call from Allison within 1 hour. She was able to schedule Eric (the younger) to come out the same day between 09:00 hrs and 13:00 hrs. Eric arrived at approximately 09:20 hrs. Eric quickly diagnosed the issue. This time, while he was running diagnostic checks to identify the issue, fortunately, the toilet clog cleared itself. He ran the check a number of times , including running the sink cold water to try to overload the waste line with water, to make sure that the clogged toilet was no longer an issue. Once he was satisfied that all was good, he let me know that the charge for today would be the general diagniostic charge of $95.00. Again, I was extremely satisfied with the entire process, from making an appointment, to Eric's arrival time, his pleasant demeanor and his professional knowledge. I would highly recomment Eric (the younger) with HEIL Plumbing for anyone who has a residential plumbing issue that they need to have addressed by a pleasant, knowledgeable professional.

I booked a repair assessment, which is very expensive, with the expectation that the expert is as…read moregood as described in these reviews. We were very disappointed. The technician did arrive on time, but did not offer any insight to our leak issue other than here's how much Heil would charge for a replacement. The assessment took a minute. We had to spoon-feed questions and answers to get the technician to tell us more of what he saw. The answers did not reflect any expertise or insightful-ness. Wish the assessment was either free or can get a refund.

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

Wow!!! We had a wonderful experience with this company!! Zico is so knowledgeable, knowledgeable…read moreprofessional, functional, and easy to work with. We recommend Payless Plumbing without hesitation. We are so happy to have found a plumber we can trust and depend on!!

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

Incredibly disappointed…read more We made an appointment on Monday to get a toilet installed that Friday ahead of having guests stay with us that weekend. We received an email late Thursday saying they needed to cancel and couldn't reschedule until the following week. They offered no explanation and because the notice was so late we couldn't find an alternative option. They also didn't pick up the phone when we called after receiving the email. Terrible customer service.

I used Ben's Plumbing to replace the lead running from my house to the public line as part of DC's…read morelead pipe replacement program. Ben's team responded promptly to my inquiry and Ben came by my house within a day or two to inspect the property and walk me through the process. They completed the job in a few hours, returned the front yard to its original condition after inspection and the job was complete. Overall, the crew did a thorough and professional job.

I needed my 50-gallon hot water and 2 pressure valves replaced. Champion provided a flat rate to…read morereplace the hot-water heater. The rate quoted was 1K-2K, less than other estimates I received. Gus was on time, polite, honest, and explained the process. If I need plumbing services in the future I will call Champion.

Gus, the owner, is a good guy. I requested a plumber as my downstairs toilet was leaking and…read morebacking up into the shower. He immediately knew the problem was that the main sewer line needed to be snaked, and he sent someone out. That technician claimed he could not find parking and left. I reached out to Gus, who apologized and personally came out to take care of the problem. This is excellent customer service. What could have been a bad situation and review turned into a positive experience. But the initial technician needs a talking to. The price was high, but given the urgent nature and the fact that it was resolved the same day, it was worth it.

I had the pleasure of working with this company; and let me tell you...I highly recommend. The…read moreprocess was quick, convenient, and transparent. There is such a value in working with an honest responsive company-- it's a breath of fresh air! They explained the process thoroughly and walked me through every step. I will definitely be sending referrals to Durance and using them moving forward. STELLAR WORK!

I needed my backfkow preventors replaced. To my surprise this is an every five year thing. They…read morecame out to my home and very happy with the work. Most important thing was they were punctual, very neat and didn't create a mess, lastly they were very profesional and informative. Highly recommend!

Although the plumber did a good job, she left a mess that I had to clean up after she left and then…read moreI discovered she used my personal towels to wipe a dirty bathroom floor, then threw them in the trash can. Not good.

Called first thing in the morning for a clogged drain was told my time window of 2 hours would be…read more9:45 to 11:45, 2 additional hours later still no tech. Called numerous times and was told that all 5 of the techs in my area were delayed. Seems like they need to have more techs working on Saturdays. These people do not care one bit that you have waited 4 hours. Don't be surprised that they put you on hold for 10 minutes for you only to be disconnected and you have to call back again. Think twice before you use them, BTW where was my discount for the additional 2 hour wait

They were very responsive, the service was excellent and fairly priced. They came to correct a bad…read moreinstallation of an expansion tank. However, as it turned out my water heater type didn't need an expansion tank, but a pressure relief valve. The tech explained the problem very clearly, installed a pressure relief valve, and was even creative by installing a pressure gauge where the previous plumber incorrectly installed an expansion tank. Definitely plan to use them in the future.

I haven't used Drain Works yet but wanted to post a review because their customer service is top…read morenotch. I have a Canadian brand water heater that most plumbers aren't familiar with. He was the first person to respond to my request on Yelp and offered to come out and diagnose the issue but recommended that I call the manufacturer to see if it's still under warranty and find someone familiar with the brand. He spent several minutes talking with me and it felt like he was really trying to help me with the best possible solution--not just get my business. That's rare these days and if I ever do need to replace my system or get other work done, I will be calling them!