By far the slowest DMV in Portland! They have a total of 3 counters open. I legit waited 2 hours for a line of 40 people before it was my turn. Maybe they need to open more counters and work just a little faster. Any other DMV has bigger lines but a lot more counters open. This was the longest I've ever been at a DMV. read more

Ok. This place has none of the charm of the old N Portland location that was so very convenient, and it's located in a strip mall, but it's really not so bad. The DMV has come a long way since the days of yore when you stood the whole time and it took a while! It's bright, the folks here are friendly and helpful (Andre was my favorite today). The wait was minimal, only a couple minutes in line on my feet (which is new and seems unnecessary). But all in all, a not unpleasant time at the dmv. read more

UPDATE #2: Now for the driver's licensing portion of this review.... I went in at 1:30 and had everything I needed and passed the vision test. I was told that they stop the testing at 4:00 and that it looked promissing for me. It was not. Here's my issue: The testing examiner was not filling those booths, because they are filled in the order that numbers are taken. Why in the world would they not have a seperate line for people taking that "written" test? So, I sat for several hours while one test at a time was taken and sure, the gentleman was friendly, but slowwww! At 4:00 the last gal there said she had been there since 11:00 between waiting to have her number called, taking the test and then waiting again. It would be far more efficient, I know, to push people through those tests and then have them wait then it is to have them keep coming back and waiting just because the system is bad. Seriously, Oregon! Get this together and get more people or more offices too. Here's a tip, since license renewal is a much less complicated process, why not push that stuff through and even in a seperate area or line. Then the people who forgot that they have a lien or didn't do DEQ or don't have one of the other million things required to license their car can wait forever. On a good note, the woman at the info desk was very pleasant today and I didn't see her be rude to anyone. UPDATE: After my phone call, we filled out the forms and my husband, who works on the road, took everything with him to Coos Bay where they couldn't have been nicer and did not price gauge us. Just as the man on the phone said, no change in title needed and no new plates. Easy peasy. Again, why have someone at the information booth who gives out wrong information and not in the public's favor? We all know the DMV sucks but this is next level! We moved back here from Washington and needed to re-register our car here. The online forms say no problem. The title was never changed and I still have my old plates so less to pay and less trouble. We went last Friday and couldn't get in. They were so incredibly slow that the office closed and not soon after we were asked to leave. No help. I went this morning. I was number 12 in line at 7:30. They open at 8:00. I took my number and waited for the information lady to abuse us all. She nearly had the woman in front of me in tears. She stood outside, STOOD, with her oxygen tank for a half hour and then the wretched woman and information couldn't have been more rude. I was next. I had a huge file for our car. I had the DEQ, Insurance, the Washington Reg and my old Oregon Plates. I explained that the website says I don't have to purchase new plates and since the title never changed, I don't have to apply for new title. She grunted, scrawled all over a packet of papers, tossed them at me and told me to do "All of these things and mail it all in with my money." Which, by the way, is $125.00 more than needed. Maybe she gets a kickback. I went home where I could call and maybe get a civilized person. I did. Robert looked up the VIN and was able to see the DEQ, the fact that it was still titled in Oregon and he told me I had the choice of using my old plates, but losing 11 months of reg or paying for new ones for the full 2 years. So helpful and kind. Now, I have to go back to that wretched woman. Oregon and Portland, in particular really needs to fix this system. Split the vehicles from the drivers or something. Everyone goes in the same pot and it's insane. I'm a tough cookie and I don't need to have my ass kissed, but some knowledgable service would be nice. Thanks for paying this nasty woman with our tax dollars, Oregon. read more

Can't speak highly enough of this DMV staff. Efficient and A+ customer service. The supervisor ensures the staff are on track and customers have the right forms they need for the business they are there to conduct. With more then 30 people waiting we were in and out in about a half hour. Our clerk took excellent care of us, was personable and even saved us money on the transactions we were there to do. Out of five states over more than 15 years, hands down best DMV experience ever! read more

This dmv is the worst I've ever been to, even worse than the Los Angeles dmv!!! It took 3 hours for them to get through 15 numbers, they only have 3 people working at any given time. Definitely recommend choosing a different dmv if you don't want to waste your whole day. read more

Our tax payer dollar hard at work here! Sitting here waiting (45 other people ahead of me) and there are TWO windows open-yes only two when they have the ability to have nine open And one of the windows has a DMV worker engaging in idle chit chat with a customer So awesome read more

I was in and out if you get a morning appointment. People act like the DMV is a fast food restaurant but it's the DMV where people have an extensive list of things to get done before they get to you. Staff was pleasant and knew their stuff! read more

This is the nicest and friendliest DMV I have ever been to. Everyone is helpful and cheerful. I was in and out in no time. I recommend going there early Monday morning. read more

After a couple frustrating experiences and having to do more just to obtain a title. But, a big tall guy by the name of Andre not only was patient, understanding of the experience! I have to say, ask questions and do what's needed to help them, be understanding of what they deal with and this location in particular is where I recommend you go. Thank you Andre and staff. read more

This place sucks. DO NOT GO HERE!!! I have been sitting here for 2 hours and only 5 numbers called and counting down the minutes. Their excuse is "we are on lunch" and that's the reason why it's so slow... From 10-11:50am I have been sitting here and apparently everyone is on a damn "brunch break"... for 2 hrs?! A poor excuse to be lazy and not do their jobs. Get your asses off the damn couch in the employee lounge and get to work. Worst DMV I have ever been to. read more

Super helpful customer service. Carol was absolutely wonderful in helping me with the pain of transferring out of state plates! Thanks carol

The worst dmv experience ever. I really think the issue is the system. It is so chaotic from the get go. No one knows what to do, what forms they need. I spent 3 hours there to get a license and transfer a title. Seems like they have 3 people working at a time and one on break. The employees were kind and patient, especially with cranky customers. But yea... not a good experience. read more

What else is new... uneducated dmv employees spreading misinformation. Price gouging at its finest. They took the liberty of adding extra steps in title replacement, for the sole purpose of charging extra fee's. LOL and they wonder why ppl defecate in their urinals read more

I arrived around 1:30 on a weekday and there was almost no one there. Within a few minutes there were 3 or 4 people behind me, so it obviously fluctuates, but clearly this is one of the less crowded dmv's. Everyone was cheerful and pleasant, and the guy who took my photo was especially cool. Definitely my go-to DMV! read more

Kudos to No Po DMV! Moving people through like a well-oiled machine on this Monday morning! Friendly staff, and (this is key) there seem to be an appropriate number of staff here today to handle the volume of customers. Why don't they have a coffee stand in here? read more

Came here 30 minutes before opening, got out immediately and stood in the line before the doors open, once the doors opened everyone ran in grabbing a number, I got number 29 by the time I got in, it's been 1h and 10min since I got in and they are at number 20. None of the staff are in a rush to help at all, they walk slowly and wipe they're counters for the first 10 minutes. Lacks employees and lacks hustle in this place for sure, not a pleasant place to spend a day off because it will all be wasted here for a 5 minute transaction read more

It seems ridiculous to review the DMV because really, where else are you going to go? I would love to live in a utopian world where public service systems operate in the best interest of the people, but offices like this one make me reconsider whether privatization isn't actually a better idea. I arrived at the dmv at 11am and waited 2.5 hours to renew my driver's license, a transaction which took approximately 5 minutes to complete once they got around to my number. The express lane was closed from 11-1:30 because apparently the one person capable of operating it needs to take lunch? THREE out of ten windows were open while I was there, and there were ~80 people waiting to be helped. To add insult to injury I'm pretty sure I left my stupidly expensive hydro flask there and when my husband went to retrieve it the next day they told him they had "probably thrown it away". I'm sure the dmv will never care enough to read these reviews, but if anyone does...congratulations, you're the worst. read more

Over friendly but need training in addressing the right things while the customer is there. I went in to get a packet for plates, waited over an hour just to get that along with provisional trip plates and while there no one mentioned I had to get a VIN inspection, which is done...at the DMV. I had to go back the next morning and waste over two more hours to do something they could have done while I was there getting my packet. Additionally I had to go back on a day I was supposed to head out of town to help a friend who had surgery, so this was really inconvenient. Training in making sure all information is given would be great. I came from out of state and had no idea the requirements until I read the packet. read more

For a DMV, this place is wonderful! I walked in and saw that it looked open, clean, modern, and surprisingly friendly. You take a number, sit down, and wait to be called up in batches of 5. You can go to the information desk after you get your number but before getting in line to make sure you have all your paperwork in order. The woman at the information desk looked very nice and friendly but I didn't go see her. The only confusing part is that the ticket says "take a seat" instead of telling you to double check your paperwork/documents with the info desk. After waiting about 15-20 minutes, I was called up to wait in line. The line took about 5 minutes. The first person that helped me was quiet but not a drone (like I've seen at most DMV's) - she was nice. I took the test and met with another really nice guy! Then, when I went to take my photo, the picture woman was really sweet and was even joking around. Got my new license set and was out of there pretty quickly. I think this is the first time I have ever had a pleasant DMV experience. My expectations were pretty low, but I would recommend this location to others! read more

Efficient, friendly service, clean and polite! I came expecting to wait for hours and was processed in the non-express line within an hour, my business concluded in 1+1/2 hrs! Even the burly biker in front of me in line was impressed with the quality of service. Way to go Oregon DMV! read more

The most inefficient DMV I've ever been to. You should hire people behind the desk that actually know how to do their jobs. The two blonde women in the "express lane" area at the end clearly don't know how to do their job, and take 15 minute breaks after each client. Awful read more

Wow, I could not believe how disorganized and inefficient this DMV is. Last week I was at the Mall 205 DMV with an appointment and was in and out in 14 min. despite the fact they were serving more people. Today my daughter had an appointment at this NE DMV and it was TWO HOURS to apply for a driving permit even with an appointment. Our appointments had very similar requirements--this DMV office has inadequate signage, so everyone has to wait in line to talk to a single employee to find out which of the other lines to wait in (regardless of whether you have an appointment or not, you're all in line together). I saw one person try to figure things out without this step and they were called back into this single line. There's one sign saying they'll call your name if you have an appointment and that you don't need a number, but they never called a single 'name' in the 2 hours we were in there. They routed us through FOUR different lines when they could have accomplished what they needed to in 1-2 lines and decreased the demand on their employees (and their potential Covid contacts). They had employees filling out simple paperwork they could have asked customers to do while waiting (and in fact was the same paperwork I was handed on entry at the Mall 205 DMV). At one point there were 5-6 employees visible in the break room, leaving kiosks empty with no replacements and no replacement person to take photos --there were so many people waiting to have photos taken they had to spill over into another waiting area. And forget about it if you didn't have an appointment--in 2 hours they only got to 6 of those people. They really should communicate between DMV offices, because clearly some offices have figured out better systems than others. The systems in this place were SEVERELY dysfunctional. read more

There are THREE out of TEN counters open on a MONDAY at 11am. There are 43 people ahead of me, and a line at the information desk almost out the door. What the actual f*ck! As someone else said before, our tax dollars hard at work here! The only reason I'm giving it two stars is because I can tell the people working here are really friendly. I've had more than enough time to observe. Seriously, this place needs to get it's shit together. read more

Definitely as good as it gets for a DMV. Everyone was extremely friendly given my many many papers and tasks I had to get done. I think it really helps when you COME PREPARED. I see so many people get frustrated and wait in the long lines just to get turned away and have to come back, because they didn't take the time to look online and make sure they had all of their materials or at least start filling out some of the simpler forms. read more

Best DMV I have ever been to. The Tall gentleman with short hair at the information desk had me all set up before my number was called. He made it super easy and not stressful which is a new for me in relations to any D.M.V experience before. read more

Had a great experience here! They line you up to make sure you have the proper documents before you stand in the longer line to see an agent. Everyone was pleasant and curteous. read more

I needed driver's license renewal. Walked in at 9:10 am, walked out at 9:20 am. WOW! Very organized.

Such an easy and nice experience! I got there at 7:30, was fourth in line when they open. Had my registration, plates, and title transfer done by 8:10! The wonderful woman who helped me suggested I get my Oregon license too, told me what to do, directed me to the book (I only needed to pass the written part since I was already licensed in another state), and I had my license before 10:30 too! That's how easy and efficient this place is! I was able to sit in peace and read the entire drivers booklet and it was actually a pleasant experience because everyone at the DMV (employees and customers) was so quiet, kind, and considerate. How is this even a real DMV? read more

I live in NW Portland but had to drive up to NE for a DEQ check for my vehicle which took around 25 min with the traffic. Was hoping to complete my registration right after at this DMV as i just moved to Portland and got off work a little early to get this done. I got there at 5.01pm(no exaggeration) and as they close at 5:00pm they refused to serve me. Their doors were open and they barely had anyone left. Yes i was 1min late and yes this is the DMV but decent establishments(and people) can make an exception. These people were not only non sympathetic but down right rude about it and told me to get out. I would say i hope karma bites these people but judging by their attitude it seems it already has. read more

I never thought I would find myself giving a DMV five stars, but here I am! I was in and out in 15 minutes with a new license and photo. The staff is extremely friendly, patient, and helpful. The facility is clean and comfortable. Right now they don't have an ATM and can't take credit, but it sounds like that will be fixed soon. Honestly I can't bring myself to penalize them for that, everything else was so easy. read more

The longest wait I have ever had at DMV. Information person very nice and efficient, everyone else typical goverment worker, slow and slower. If I didn't have surgery a short time ago, I would have driven to the gladstone office. Ridiculous read more

Whoever thought going to the DMV would be enjoyable?!?! The line was fast and everyone was so helpful and happy. I was in and out in an hour despite having a lot to take care of. Wow. Could not believe it! read more

I love this DMV! I'm from CT and they are venomous and nasty. This is 3rd trip here and they do their best to move lines along, are proactive and helpful... and NICE?!? I'm tempted to go back tomorrow to just hang out with these guys. read more

worst DMV ever! been here almost 2 hours and i got here 15 minutes after they opened. they have only 2 people working the counter and they are unmotivated and grouchy. there are over 60 people here! unbelievable. the reviews that state the employees are nice and friendly must be outdated since that clearly isn't the case today. the chaos is at an all time high and the customer service can't possibly get any worse. i'd say "what a joke!" but i lost my sense of humor 1 1/2 hours ago. awesome. now we are down to one person working the counter. read more