My son had an issue with his undercarriage dragging on the ground as he drives and it was time to…read morehave it looked at. I went to two body shops as a drive in and they said no appointment no service. So we got an appointment for the next week. My wife suggested Arbutus Auto Body. I had driven past this place thousands of times and never gave it a second thought. But the wife says take it here and off we went. The receptionist was very present and said someone would meet us in a few minutes. Two minutes later the service man met my son and I. My son described what was going on and we went to the car. The service man looked at the undercarriage and found that it needed a few screws. He then not only got the few screws but actually went down on the ground and went underneath the car and screwed in the items got back up and said it was no charge! What? No charge? I could not believe it. The service man said that next time you have a problem just think of our services. Wow that was extreme customer service. The service man was thanked for his service and i will " God forbid" would use the service. Thank You. Also note in the shop the have to old gas pumps. I loved them. Get this. One had a price of $0.13 per gallon!!!! omg. I had to laugh at it. Thanks Arbutus Body Shop :)

Had a minor issue - hit a curb and flap under front fender came loose, was dragging. Was sort of…read morein a tight spot, bc it was making a god-awful noise and I wasn't sure how safe it was to drive (seemed minor, but wasn't sure if there might be more than I could see?) and I wasn't particularly close to home. Picked the, bc they were the closest body shop that came up in Google maps, and I got lucky. Worked me in, very pleasant and professional, fixed me right up and sent me on my way. Exactly the kind of service you hope for from local businesses and will definitely earn them 'top of mind' presence from me next time I need a body shop.

I had my car sent there after my accident and they took great care of my car. I hope that I never…read morehave to go there, having an accident , but it was good service.

Dynamic Collision is a trusted shop for our family! I was involved in a car accident recently and…read morebecause we had already had my husband's car serviced by them a year prior, we knew we wanted to work with them again. Dynamic Collision did a phenomenal job restoring my car, including providing all the necessary information for the claim so that the at-fault person's insurance company can properly take care of the repairs. Courtney was phenomenal to work with - she is knowledgeable and kept me updated throughout the time my car was being worked on. If you're looking for a trusted shop that is communicative, provides fair pricing, and delivers top quality work, Dynamix Collision is the way to go!

No stars. Replaced and painted my fender. We got the car back and the fender was a different color…read morefrom the rest of the car. When we called to try to work it out, George didn't offer a solution but he proceeded to tell me how bad of condition my car is in (it is a bit rough but not that bad). NEVER TAKE YOUR CAR HERE!!!!

Ashley under the leadership of George has a first rate body shop. The work is done right the first…read moretime, finished when promised and completed for a fair price. This shop will not disappoint

Great shop. Chris was awesome and honest. After our car…read morebeing stolen. Us being out of state. Chris and the guys at miles helped us so much. Very honest from the very start. Ty so much.

I took my daughter's car to Miles as a second opinion: The first body shop we went to had said the…read moreroof had to be replaced, as it could not be repaired (during high winds, tree branches heavy enough fell onto and dented/banged up the roof). As the idea of cutting off the roof and also replacing the air bag clips as a result did not sit well with either my daughter or me, we decided to try Miles which we had used before (we had gone to the other body shop first, because it was much more convenient geographically to us; plus, it was recommended by our insurance company). I'm so glad we took it to Miles, because they were able to repair the roof and avoid messing with the airbag clips, and they did a great job. They also repaired for free (popped out) a big dent in the bumper/lower trunk area which was discovered shortly before taking it to Miles (mysterious how that dent got there) and therefore not covered under any insurance claim. That was really generous of Chris/Miles Body Shop to offer and provide this extra repair at no charge. Chris was flexible on our picking up the car and was cleaning it when we came by. They handled the insurance claim on their side as well. The car looks great, and as said before, we're so very happy to have taken the car to Miles Body Shop! (Note: Always get to Miles after turning on to Pine Ave (at the light), which the GPS might not always direct you to. Accessing it from Route 1 will get you trapped in a parking lot full of cars).

They are a corrupt company and any positive reviews are from either themselves or friends…read more Never, Never take your car there. They had ours for 2 months and the only way we got it out was going by for an update and the owners did a no show and the mechanic let us take the car. Avoid at all cost as they will ruin your car and it is almost impossible to get your car back.

Baltimore Auto Body & Collision Center either replaced or bought out Bumper Globe. I was a…read moresatisfied customer of Bumper Globe, but ABSOLUTELY CANNOT SAY THE SAME FOR Baltimore Auto Body & Collision Center (now referred to as BABCC). Paint was peeling from the roof of the car and I'd called around to BABCC and had brought my car in for an estimate. The main person I was talking to kept trying to upsell me and repair other paint issues on my car, which was pretty annoying after I said No the first time. Despite this, I agreed to drop off my car while I was out of town for a long weekend. BABCC is conveniently located and I can walk there if necessary. I dropped my car off on Wednesday evening, 7/2. I told them I would be back 7/9 to pick up the car. I wasn't given any indication the work would not be completed by the time I returned. I'd even asked about their workload and was told my car's roof would be repainted in that timeframe. I arrived at BABCC this morning, Wednesday, 7/9 at around 8:45. BABCC was locked up tight despite their website stating they should have opened at 8am. I tried all the doors. Locked. I called the number on their website. No answer. I began leaving VMs and texting the number from the website. I'd used the number before to text with a tech, so I know the number works. I went and looked at my car while I was waiting around and saw THE WORK WASN'T EVEN DONE! The roof of my car looked as bad as ever. I kept calling and texting the number from the website. No response. I ended up having to Lyft home, then I got my spare key and went back to BABCC. Luckily my car was parked in a space on the BABCC lot where I could back it out. So that's what I did. BABCC was still not open when I went by to take my car back. Still, 2 hours later, no one from BABCC has contacted me yet. This is COMPLETELY UNACCEPTABLE AND UNPROFESSIONAL. And MY KEYS are still inside there. But trust me, I WILL get them back. Y'all not about to play in my face this way. Uh uh. The new owners appear to be minorities so I was rooting for them. No longer. They are trash. Do not recommend.

they car before had a great interaction with Salvador when I went to get my condenser replaced…read morebecause that was not working. They that as well. I brought a suction line that I thought I They ended up telling me that it was a wrong fit yet when I got there after being told my car was ready they had placed the suction was the wrong fit in my car, not even Salvador lied to my face, saying it was the old one that I originally came with. He told my friend to shut up and get out of his shop very unprofessional and disrespectful would not recommend anyone ever go here again.

Carlos showed up when I needed someone most and he and his team did an amazing job with my vehicle…read more I was in and out! I met him through very sad tears and left shortly after with extremely grateful tears. Not many people go above and beyond to help a stranger, but Carlos and Fox Auto sure did and I can't thank them enough! I look forward to working with them again and seeing Carlos continue to support our communities outside of the workplace as well!

If I could give more than five stars, I absolutely would. I ended up needing a lot of bodywork…read morerepair after someone's unsecured metal bar flew out of their truck bed and wiped out the front lower portion of my car. John and Laurie could not have been more helpful. They walked me through what I would need to do with the insurance company, kept me informed of where we were in the repair process, and my car was beautiful when they were done with it! You could not even tell that anything had happened. I will ALWAYS recommend them to anyone I know looking for bodywork. They are wonderful people (truly - so friendly and kind) and they do top notch work!

John and his team are incredible. First of all, the body work they do is second to none. Once they…read morewere done, my car looked perfect. Not only was the work great, but the process was easy. John and his team communicated with the insurance company and gave me updates on the progress throughout. I always knew where we stood in the process. You don't see that type of customer service anymore. We all hope nothing happens to our cars, but if it does John should be the first call you make. Mark M.

The worst experience I've ever had with a body shop. Incompetence and lack of communication coupled…read morewith multiple missed deadlines.

Always does great work and love the customer service. I will never take my car to any other shop!read more