If I could give 10 stars I would! I cannot begin to describe how happy I am with the service here…read more Not only is this place aesthetically pleasing, the customer service is exceptional! Everyone went above and beyond to make sure I felt comfortable and well taken care of. This is my new dentist for life!

I am extremely disappointed with the care I received at Barosum Dental in Upland. My experience…read moreleft me feeling unheard, misdiagnosed, and ultimately traumatized. While I was out of town on July 12, 2026, I developed severe pain on the lower right side of my mouth. As soon as I returned, I scheduled an emergency appointment for July 15. I also had a previously scheduled deep cleaning appointment for July 16. During my emergency visit, the female dentist appeared to minimize my concerns. Instead of focusing on the area where I was experiencing pain, she asked whether I had seen an endodontist for a referral from a year earlier and questioned a shadow in my gums that had existed for over 30 years on the opposite side of my mouth. I requested X-rays, and a 360-degree scan was performed. After reviewing the images, she told me everything looked fine, that I had no cavities, gave me Sensodyne toothpaste for tooth sensitivity, and said I was cleared to proceed with my deep cleaning the following day. Later that same day, the office coordinator called and told me they wanted me to see the endodontist before my cleaning. I went to the appointment, and within five minutes the endodontist identified a cavity. My primary dentist confirmed the finding and recommended that my wisdom tooth be extracted. I was extremely upset that my condition had been missed during my emergency visit. I asked to speak with the female dentist who had evaluated me, but she was unavailable. I scheduled the extraction for July 17, 2026. Because I had previously had a successful experience using nitrous oxide during another tooth extraction, I requested it again to help manage my anxiety. I was numbed for the procedure and was told I was receiving nitrous oxide, but I never felt its effects. I noticed the dental assistant was on the phone for much of the procedure, and it appeared that no one ensured the nasal cannula was properly positioned. I informed both the oral surgeon and the assistant that I did not feel like I was receiving the nitrous oxide, but my concerns were dismissed. I remained anxious throughout the procedure, and the extraction was ultimately unsuccessful. I left the office emotional, traumatized, and deeply disappointed. This was the worst dental experience I have ever had. As healthcare providers, listening to patients is essential. I repeatedly expressed my concerns and felt they were ignored every step of the way. I will not be returning to this office. I also plan to verify that my insurance was not billed for procedures that were not completed, including the deep cleaning and the unsuccessful tooth extraction. I hope this review encourages the office to improve communication, patient care, and attention to patient concerns so that others do not have a similar experience.

I had an excellent experience at Alta Dental and can't recommend them enough. From the moment I…read morewalked in, the staff was warm, welcoming, and incredibly professional. They made scheduling easy and were even able to accommodate me on short notice, which I really appreciated. The team is extremely knowledgeable and took the time to thoroughly explain everything, making sure I felt comfortable and informed every step of the way. You can tell they genuinely care about their patients and go above and beyond to provide top-notch care. The office is clean, modern, and runs efficiently, which makes the entire experience smooth and stress-free. If you're looking for a dental office with outstanding customer service and a team that truly prioritizes patient care, Alta Dental is the place to go.

Stressful & annoying experience just trying to schedule a free consultation. I was asked to provide…read moreX-rays from my previous dentist, which I did, but then received multiple follow-up calls asking for access to the X-rays, treatment recommendations, pricing, and paperwork from other dental offices. What frustrated me most was being repeatedly questioned even after I explained I didn't have the information. For a consultation, it felt excessive and made the experience stressful before I had even stepped into their office. I ended up going to Barsoum dental office in Chino where the consultation was quick, easy, and they even took complimentary X-rays. The difference in the new patient experience was night and day.

I just love going to the that dental Office. The staff is…read morevery friendly and the dental assistant to the dentist are very kind and gentle. I always ask for the dentist Johnny I never had any problem going there. I highly recommend them if I can give them a 10 I would do that.

WARNING! FRAUD! Do not go here for a root canal unless you want to lose a tooth. Because of…read moretheir neglect my daughter had multiple infections and they would tell her to take ibuprofen instead of giving her a timely appointment. Rose in the office also was VERY neglient on calling for her crown. It should have been weeks from the time she got her root canal to the time she got her crown. NOPE. After months of pain, calling the dentist they finally made an appt and the Endodontist said her tooth was UNSAVABLE and she had to get it taken out!!!!! So she lost her permanent tooth and of course they wanted her to get an implant. Her other root canal never got a crown either. After months of waiting for it , on the day she was suppose to get her crown Upland Dental cancelled her appointment and said they could no longer see her!!! These people are the most unprofessional people/business I have ever seen. They wanted to do thousands of dollars of unnecessary stuff of which I said "No we will just get necessary things done first. Wow, FRAUD ALERT.

They tried to upsell you lots of un necessary dental work and charge Lots of money and were pushy…read moreabout getting started. $15,000. With Dental insurance

I had the best experience they were so helpful . I was in a lot of pain I made appointment online…read moreemergency I was seen in the morning . They were very caring . Best dentist I have been to highly recommend .

I had wanted to get veneers on my 4 upper front teeth for years…read more Two of my general dentists told me it would be an iffy process due to my deep overbite and short roots from wearing braces--twice. I decided to try a third time with a Prosthodontist and found Dr. Swamidass. He listened to me, addressed all of my concerns, and gave me the smile I didn't know was possible. He is truly a professional and an expert in his field. I highly recommend Dr. Swamidass and his wonderful staff.

What can I say about except that they are awesome. Very friend and the work, exceptional. Thank you…read morefor giving my son the smile he deserves.

Tooth implant. Still in the process but so far everything is going smooth. The Dentist is so gentle…read moreand explains everything as he goes along. I've also had a crown done here. I highly recommend this dental office. They make you feel at ease

If I could give 0 stars, I would. Where do I even begin with them? They have hurt multiple family…read moremembers of mine, and myself. They cleaned so roughly, they broke my mom's bottom permanent retainer. They also damaged another one of her teeth, which had to be repaired with major dental work by another dentist. They mixed up my uncles chart with another person who had the same name, and told him he needed to undergo a major procedure. Not until he was actually at the procedure did they realize they almost performed work on the incorrect person. For me personally, all of the "fills" they gave me started leaking within the first few years. Fills shouldn't go bad that quickly! My new dentist confirmed the work that was performed was sloppy and bad. The kicker of it all? They purposely bill incorrectly. Again, my whole family used to go to this dentist. How did all of us receive an incorrect bill at some point in time? This dentist is just out for money and it shows! Any little tiny thing you have, they want to perform work to get the money, even if not necessary. They are shady and not transparent whatsoever. I am so glad my entire family and I finally left them and found a much better practice down the street.

I was referred to Dr. Gilbert for wisdom teeth removal, him and his team made the process so…read morecalming and comfortable. Incredibly kind people and great work!

Dr. Gilbert and his staff were so friendly. They made my daughter feel so comfortable with them…read more She also said the patient chair was very squishy and comfortable. She had four wisdom teeth out. They were very reasonable for price. They called the day after to also check in on her recovery. Highly recommend Dr. Gilbert.

I cancelled a procedure entirely due to allergies making me gag from my sinuses. I felt the lord…read moresaid, dont go here. The dentist got mad when i said i can still feel on the side of my gums, she said it was all in my head, and to stop it. Part of me said, you know what, im cancelling. When i did, she was frustrated she didnt make that money. She walked out rudely, and went into her office, and said she will just charge me for the numbing. I was talking to the old lady about why i cant do it, and told her a religious story about something evil that popped up in my dream. The dentist walked out, and said, what did you just say? I repeated, she said, ill pray for you. But her heart wasnt there because when she prayed, she said normally she wouldnt but once she heard that, she said she wanted too. I was like, how is this prayer going to be accepted if she says that? After she prayed for me, she says, did it work now? I was like , WHAT!? It didnt because her heard wasnt in it for the lord. When you pray, you dont say, "Ok lets see if it worked!" This is not a magic spell! You pray but the healing is already done from the cross when Jesus died. He said, it is done. You have to call out your sickness by name. You say, sinuses congestion, in the name of Jesus, i command you to leave my body in Jesus name! I refunded the $3000 from Cherry. Norma wanted that $$$ so i had to schedule an appointment when she couldve just done it over the phone. She was rude, she got smart ass with me saying its protocol. I said okay. I called Cherry, and i told them, i didnt spend any of the money, go get it back. I went through their protocol, and got it done. I called and Norma picked up again, she get mad that i did that LOL. She didnt like that one bit because she wanted that money. She tried to tell me when i said i had to file Ch 7, she said, its okay, you dont need to do anything, you are filing for ch 7. I said, NO! Thats illegal, and thats stealing. You did no work, there is no charge except for the numbing. That was already paid by my insurance. She DID NOT like that lol! She asked why i called Cherry, i said right back, "Its their protocol." lol. Which it was! because if you arent gonna use the loan money, you have to give it back. So i had to answer questions so they can proceed the refund. So i did and you have to do it. Few days later of my appointment to make the refund. I wait and wait sitting, and the old lady, i dont remember her name, she hands me a paper to sign and she says, its a "Partial Refund", i was like, partial refund? She did not explain why, i couldnt wait to leave that place. They only refunded $1000 out of the $3000. They kept $2000 of the money they did nothing of any work. If there was a fee, its not 2 grand. They have the place all pretty with Christian props, music, pamphlets and it looked nice. Im a christian, and i felt this was just to bring money in. Norma then pops her face out, she looks at me, smiled, and walks out and says nothing. She gave my mom a hard time when my mom asked about an update of me and she was not at the office. She was out doing non-related work stuff, probably shopping because i never heard of a dentist that is out on the go doing things when she should be at work doing her job. She was frustrated because she had to do her job, and my mom was having her answer questions in how i was and what i was getting for the visit. That is also what caused the cancellation. They are so bad, they are evil, dishonest, stole money. If i had money to pay for an attorney, i would have sued them for stealing. I did tell Cherry to call them and get your money back. I hope they did. I felt it was a scam, and had money stolen from me. If they kept the money, i hope that Cherry will send them the bill for them to pay it back. Stay clear of this place. They stole $2K and kept it. Just imagine if you had to pay a ton of money and then suddenly, not get the work and have them take 80% of the money. Im not one to judge but they dont act like Christians. When you lie, you are sinning, and doing what the devil wants you to do, lie and steal. Its a Christian waiting room but behind the curtain to make money off of you. If they were honest, they would refund Cherry 100%. When Norma freaked out when my mom's blood pressure was super high at 200/100, you dont be in fear, you pray on it, and ask, do you need to go to the hospital? My mom has white coat syndrome. Norma was scared so it made my moms BP shoot more. My moms BP went down when she got home, it was all Norma and that place. I even heard a little girl who didnt like the old lady there. She was rude, i can hear her while i was waiting for an hour in the other room. The girl was like 5. She didnt wanna do it. I can hear and i can tell, yeah thats why, she was being a little rude with her. Ive been to many clinics, dentists, and such. Its been 30 years since i last had a problem with the people at a place. Dont go here!

She's amazing very knowledgeable friendly professional she takes her time with you not rushing…read morethrough your visit, they aren't over booking so they are seeing you on time , the office is very clean her staff was also amazing I was here for a dental check up and cleaning but received so much more I love her already and that says a lot. I don't do doctor of any kind, with that being said I will be back and keep all of my appointments with her I HIGHLY Recommend her.

Ruined my gum so I can not have a implant for a back tooth that I need So disappointed…read more Beware ! and it was very pricey as well!

Addressing gum disease. Carvalho lacked empathy for a patient with dentist anxiety. Matter of fact…read moredemeanor. Staff did not respect my wishes and tried to force treatment on me by using fear tactics. Asked for copy of my X-rays to be mailed. Never received. Business acts like their doing you a favor through treatment. Save your peace of mind and go elsewhere. My business here is done.

Clean office, friendly staff, timely and informative!…read more I hadn't been to a dentist in years (I know, I know), did my initial appt of X-rays and pics. My next appt was made for a full dental deep cleaning. I was in and out of the office super fast with my teeth looking amazing! The entire staff is friendly and the dentist (although he's a 49ers fan, lol) is very kind and patient. He gave me the rundown of what steps were happening and how to keep up with my dental hygiene. I would highly recommend this office!

update: I did an adult frenectomy with him (tongue tie snip) and its been almost a year. I love the…read moreresults. My neck tension straightened out so much my GF thought I grew!! I've received compliments from other dentists at how well it has healed. I still retain my increased range of motion with is a huge blessing. I followed his post op instructions to stretch it daily and because of that I did not need any revisions. The package came with a few follow up visits and if any revision is needed he includes that too. Besides the numbing the procedure was painless and recovery was not more painful that what is expected. Recovery does kinda suck but is worth it and the bulk of the pain goes away in 1 week. He uses a lazer to do the frenectomy and I believe this helped me heal so well. If you need a dental procedure of any kind I highly recommend him. Dr Mand is the Man!