I am extremely disappointed with this experience because I absolutely love the popcorn here and specifically came just for that. The smell alone always draws us in, and it used to be one of my favorite spots to visit. Unfortunately, this visit completely changed my opinion. We have been waiting over 30 minutes, and at this point it genuinely feels like no one is coming back to help us. Multiple customers -- at least 10 people -- have already walked away because they were tired of waiting, and we are still sitting here with no service or updates. It is frustrating because this place clearly has products people enjoy, but the lack of organization and customer service makes the experience terrible. I never expected to be this disappointed by a place I used to genuinely enjoy. read more

August 22, 2025 Dippin' Dots Ontario Mills @dippindots Birthday freebie! I love that they don't make the redemption painful. You just show them your e-mail and you're good to go. I was craving Cookies and Cream so the Cookies and Cream flavor definitely hit the spot. read more

Doc Popcorn - Ontario Mills - Popcorn Shops Near Me - Ontario, California

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We stop by frequently because my daughter loves the dip n dots here. The staff has consistently been kind and courteous during every visit. Today we had the pleasure of meeting Charles. Thank you, Charles for your kindness!! You made my daughter's day :) read more

I drove 25.2 miles each way to the Ontario Mills Doc Popcorn location on July 4th specifically to purchase caramel popcorn for a party. I arrived around 11:30 AM, during posted business hours, and planned to buy four large bags at $17 each. When I got there, I was told they were not making caramel popcorn that day due to limited holiday hours and ingredient costs. There was no notice posted online or on social media that caramel popcorn would not be available, which was frustrating since this is a specialty item people may drive out of their way to purchase. I made a 50-mile round trip, spent money on gas, and left empty-handed. I also submitted feedback to corporate afterward and never received a response. Because of the lack of communication and follow-up, I do not plan to return. read more

I bought caramel corn, expecting it to be, like caramel corn. Although it does have an initial reminiscent flavor of caramel corn, the aftertaste is just abhorrent. It's pretty gross. If you really need some caramel corn, run over to AMC and get some of their "premium" popcorn, and get the caramel corn. It's expensive, but at least it tastes like caramel corn. read more

My son bought buttered popcorn and what a disappointment. There was absolutely no flavor at all. The prices are premium ($7) for a plain bag of popcorn?? The guy at the register is funny and friendly which is what raised this to 2 stars. read more

Let me start off my saying I LOVE POPCORN! Popcorn is my favorite snack, and I can/will eat it any time of day. With that being said, when I stumbled upon the glorious smell of popcorn at the mall this afternoon, I had to try some. To my surprise, Doc Popcorn was absolutely delicious. It was hot, and super fresh. Today I tried the original butter flavor, but there are several other flavors too. Oh, there are also refill containers for purchase too. Wishing now that I would've gotten one. Looking forward to my next visit so I can try the kettle and/caramel corn flavors. read more

Terrible service. I came last week for popcorn. Arrived at 732pm and they were "closed". Young guy was cleaning up and didn't want to serve. I came today at 657pm and ordered Kettle. Guess what? They wouldn't make anymore because they were closing soon and stop making popcorn at 7pm. I get it you have to clean, but this is ridiculous. Why did I come here twice you ask...well because my kid has been wanting this kettle popcorn here at this kiosk and both times have failed. It's not about him being spoiled. I can see it being my fault partially, but this place is a joke. They have time to make popcorn. It's a matter of customer service. read more

About a month ago I asked if they would do bulk bags of popcorn for a wedding. Staff member contacted his manager, which gave me all the information I needed. Fernando (manager) reached out to me about 3 days before the wedding to confirm my order along with amount and flavors. I ordered 4 bags to be picked up the day before the wedding (pictured) @ 11am. When we arrived his staff had all four bags ready. Popcorn was fresh, warm and delicious. Of course I had to order a small bag to eat. I would definitely recommend Doc Popcorn for any occasion. Fernando and his staff were very accommodating. They did an amazing job! read more

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Employees take more than an hr of a lunch break FYI if you're waiting. Terrible customer service

I've been here multiple times and today I decided to try their ice cream, it is Sooo delicious. Also I've had their popcorn many times and it always taste fresh and their employees always seem to be in a good mood. This is my permanent popcorn place read more

Doc Popcorn - Ontario Mills - Large rainbow ice - Popcorn Shops Near Me - Ontario, California

What I really like about this store is the Staff. They'll greet you with smiles! They were very friendly and helpful. My mom within seconds dropped, accidentally, at least half of the popcorn that we bought. They graciously refilled it without any hesitation or grumpy/irritated look. We didnt even tell them to refill it- they just did! One more good thing about this store is that you can smell their product at least 75-100 meters away. I'M NOT KIDDING. Me and my mom are not a popcorn loving kind of people--but the moment we had that scent -- we kept looking where this store was. read more

Their way of business is so cheating. We ordered dippin dots size S. They said they didn't have S size but M size. All the dippin dots are already packed and stored in the freezer. So we took M size. Right after we paid and received the product, the guy at the store openes another freezer and started packing the dippin dots (the same flavor we ordered) into the M size cup. Wait a minute!!! They have all the size of the cup at the store (I saw it!) and they have dippin dots in a bucket as a stock, and they told us no S cup and forced to sell M size. They could make S size for us and sell it but they didn't do it. I felt so angry when I saw them making a refill. If thy say no S size, don't upgrade to M size and ask them to make it. read more

9/4/17 4:50pm Extremely disappointed!!! Came here for the first time. The cashier that helped us (dark hair girl, Melissa) had absolutely no manners or respect for customers. We waited in line to be helped and when it came to our turn, she was rushing us and was very rude about it. It is unfortunate that this company will lose customers due to employees who lack training and could care less. Management: pls retrain this girl. read more

A small popcorn is $5.11, honestly you'd be better off with a half sized pizza for about the same price at blaze a few stores away! The hoppin Jalapeno wasn't even that spicy! Anyways, the munchies that you end up buying when you're only on a 10 minute lunch break. read more

$5.39 for a small bag of popcorn that tastes like the $0.99 bigger size in Target. Waste of money and a total disappointment. At least, Target gives you a drink for 50 cents more. Spend your money elsewhere. read more

Doc Popcorn - Ontario Mills - Popcorn Shops Near Me - Ontario, California

This place is a joke. Guy there didn't ask if we wanted anything. No popcorn. Doesn't deserve even a 1 star. Didn't see their name on the directory. read more

My family and I were walking around the Mills today and as we walked near this stand, we able to smell the buttery popcorn. My son never asks for popcorn but the smell was too strong for him to resist. We ordered the cheddar popcorn in a medium size (since it was only about 60 cents more than the small). What I appreciated most was the guy who worked there today filled the bag all the way to the top and it was so full, we couldn't close the bag but no one was complaining. It was delicious also, not like those prepackaged cheddar popcorn. read more

Tasty popcorn, cashier was friendly and helpful. Wish there were one of these up in the high desert.

I love coming to this place. All of the flavors and different combinations you can make are really good. They have great customer sevice and Melissa is always very helpful and friendly when I go! read more

Came here to buy some caramel popcorn. I was trying to beat the clock as the mall closes at 9pm. Walked up to the employee at 8:53pm but she told me they were closed. Pretty disappointed to say the least :( read more

I love the people that work there. The place is always neat. They are very nice to the customers. Melissa is great. She takes care of customers in a fast and orderly manner. I have told the people that I work for to come get there popcorn here and meet Melissa and the rest of the team read more

I usually love Doc Popcorn and the different mixes you can make. But when i went to this location a few months ago, the kid behind the counter had no idea what i was talking about, and said he had never heard about mixing flavors. read more