Hannah was a great help when I came in looking for my new puppy! She is always available for…read morequestions and is in constant contact about puppies she thinks I will enjoy!

Well, the puppy I adopted was severely sick with kennel cough and had worms/ parasites... The lady…read moreI spoke to just offered store credit. Why would I want store credit? I'm not giving y'all the dog back, it clearly wasn't taken care of while at your store. Poor little boy had to go to multiple vet appointments to get through all the issues. He is happy and healthy now thankfully. I spent more money on vet bills than the 3k I spent on getting the puppy. FYI Don't buy a dog during the time between Christmas and New Years. Vets are closed. You end up at emergency vets or pet emergency centers. Response: I spoke to the store location due to my concerns for the other puppies housed with my puppy and had multiple correspondence with a Crystal. They did not seem concerned about the other puppies and just told me to wait to see the vet they referred me to the following Monday. The emergency vet said he wouldn't have survived the night, so waiting till Monday would have been fatal. I stopped responding when I realized she didn't care about the puppy just the money.

After going through a few bad experiences of adding a fur baby to our family, we finally got it…read more Both Karnee and Rebecca were really great with us before and during our viewing appointment. I was hesitant about going through this whole process altogether because of past experiences but this has been one of the best. I fell in love with our newest family member as soon as Karnee brought him out. I read reviews both good and some negative that I read but I just had to see for myself and I am sooo glad I did.

I will always be grateful to Teacup and Toy Pets Boutique Team for providing my family and me with…read morethe greatest joy we could have hoped for. I thought I would never spend the money I would spend on a little fur baby but my mind is relieved of worry if our fur baby's health and knowing that she was well taken care of before adopting. I truly feel that Teacup and Toy Pets Boutique Team is reliable when it comes to any concerns or questions especially to families who are new to owning any pet. Thank you all soo much. The wait was worth it!!!

Heather was a pleasure to work with! She went above and beyond with a smile! I look forward to…read moreworking together in the future again!

Working with Heather at Ohana Doodles has truly been amazing. We came across Ohana Doodles through…read morethe "Good Dog" app, we had a few video calls with a few different breeders but instantly connected with Heather! she answered all of our questions and could tell she really cares about puppies going to a loving home. Heather is great at communicating before and after the adoption, I know I can text/call Heather if I have any questions and she'll gladly answer. We highly recommend getting your golden doodle from Ohana Doodles. We're so happy we found Heather and got our sweet little Leilani from her.

Bo is a very high energy fellow. Very healthy came home at only 2.6lb, but he move up to 3.5lb…read moreafter one week. I believe Bo will be a very healthy and good looking boy like his father. We are very satisfy on this poochon.

Lizzy was very responsive and answered all my questions and concerns. We brought Boba home at…read more10wks, so he got to be with his family during the baby stages. This really helped him to become the sweet, loving, and chill puppy that he is. We are so happy to have him to be a part of family. He is also a great companion for my preschooler.

I really don't understand these negative reviews. This is the best shelter I've ever been to. After…read morereading the negative reviews it sounds like maybe their protocol wasn't communicated or maybe understood effectively. This shelter houses their animals in the most humane way I've ever seen. They also were incredibly informative about each dog I inquired about to ensure I found the best match possible. I spent about an hour waking through, asking questions, playing with the ones I was looking at in their awesome outside play pins to find the one I was looking for. I couldn't be happier with my new fur baby and this shelter and their employees for making sure I had all of the info possible to make the best choice! Myself and this little girl were so happy to have found each other! They even made sure she had toys a harness and leash to go home with! Thank you PAS! Y'all were amazing! I appreciate what y'all do and how y'all do it! Keep it up! All of you are doing an amazing job!

If I could leave a zero-star review, I would. I want to spread awareness: Plano Animal Services…read morekilled my dog, Bella. Bella was a 12-year-old German Shepherd. She ran away from home and ended up in the shelter for about a week. Because of whatever policies Plano has, they spayed her. Bella was 11, and it is incredibly high-risk to alter dogs at that age. Because of that decision, a few weeks later, Bella developed cancer. We took her to the vet to get checked out, and they told us how much the cancer treatment would cost. They also confirmed that when you spay older dogs like this, they are at a very high risk of developing cancer. Ultimately, she died. I had to put her down because she was in so much pain. Mark my words, Plano Animal Services, karma will come for you. May Bella rest in peace. I will never forgive y'all. Bella was healthy. She was my childhood dog, and I had her ever since I was almost 7 years old. Now, I am crossing the stage for my high school graduation today without her here--she is just watching over me instead.

Such a perfect place to adopt cats or dogs. There is such a wide range of dogs and such a perfect…read moreplace to spend time or take a dog out for a walk. They are so cute. Loved how someone walked us through but it was weird once we stepped in everyone was staring at us even the individual who were adopting a dog. But it was such a warming experience to see all the cute dogs

BEWARE: This Shelter Spays/Neuters Puppies as Young as 6 Weeks Old…read more I'm writing this with a heavy heart--not to attack, but to raise awareness about a practice at Operation Kindness that deeply concerns me. My intention is compassion for the animals, respect for adopters, and transparency for the public. Operation Kindness' primary focus seems to be population control, and while that goal matters, the way they pursue it can come at the expense of a puppy's well-being. They routinely spay and neuter puppies as young as six weeks old, without fully considering the adopter's intentions or the long-term health needs of the puppy. They even labeled my foster puppy as "cryptorchid," despite the fact that you cannot reliably diagnose cryptorchidism at six weeks old--the testicles often descend much later. I pleaded repeatedly with their medical manager to delay my foster's neuter until he was older and safer for the procedure. My only goal was to give him a healthy, loving, and stable life. I wasn't asking for anything extreme--I offered to: Sign a delayed-neuter contract Make a donation Adopt my foster before any surgery Pay out of pocket for neutering him at the appropriate age Even bring in a lawyer to draw up a binding agreement But every single compromise I proposed was refused. Instead of working with someone fully committed to adopting and caring for this puppy, they insisted on sending him into surgery at just six weeks old. Their medical manager, Katie, repeatedly dismissed my concerns, telling me that early neuter has no negative effects and that no scientific research says otherwise--despite the many legitimate peer-reviewed studies I've personally found that outline potential risks. In the end, I had no choice but to allow them to neuter my foster if I wanted to adopt him. I love my dog, and I would do anything for him, but their rigid policies and refusal to consider his individual needs felt unethical and cruel. I have always believed in adopting--every dog deserves a chance and has a beautiful soul. But this experience has made me rethink ever adopting a puppy from a shelter that practices such extreme early-age sterilization. I will no longer donate to Operation Kindness or support their organization. I'm sharing this because the public deserves to be aware, and because puppies--especially those as young as six weeks old--deserve better.

Super fun to stop by here and enjoy the pets they provide. They have great doggie daycare and…read morehair/nails trimming. Today we saw Cats, Birds like canary, mouse, tarantula, fishes, snakes. They pretty much have every kind of animal products that you are needing.

Pets Hotel Review: I…read morehad an extremely poor experience at this most recent stay. My dog was in the Pet Hotel from Thursday May 21 to Monday May 25. When I picked him up this morning he was COVERED in fecal matter. I was told when I went to get him that he relieved himself in his suite and then sat in it. So his paws would be a little stained. When I got him in the car I realized he was absolutely covered on his feet, behind his leg and up his hip. He looked awful. My dog has been boarded many times including this location and this has never occurred. He does not have accidents at home. This tells me that the staff is NOT properly relieving animals like they should be during their stay. Why was he even returned to be in this condition. Why didn't they clean him, or get him bathed. Why didn't they call me and tell me it happened and asked if they could bath him. Additionally he was a bundle of nerves. Again, for an experienced boarded dog he has never behaved this way. When I got him outside, we spent over 5 minutes while he continuously tried relieving himself and shaking. I do not know what occurred during his stay, but there is no way I could ever leave him here again.