1. Dogs & Cats Rule

    1. Dogs & Cats Rule

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    Maple Glen, PA

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    Dogs & Cats Rule

    4.4 (18 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 weeks ago

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    2 years ago

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    Jo Ann P.

    Thank you Barbara!

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    6 years ago

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    4 years ago

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    13 years ago

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    7 years ago

    Staff is very helpful and answers all questions with plenty of detail. Store is clean and well organized.

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    12 years ago

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    7 years ago

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    Review Highlights - Dogs & Cats Rule

    Wonderful store with incredibly friendly and helpful staff working there.

    Mentioned in 2 reviews

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    PetSmart

    PetSmart

    2.9
    (61 reviews)

    The Petsmart in Broomall, PA is a disaster. Occasionally I have my dogs groomed there, knowing they…read morecancel without contacting me, and miss hair matts behind my dogs'ears and underneath but I was desperate. Today was the worst . I had a 5 pm appt to discover the groomer did not show and sorry but someone was supposed to call you. Ok.. I can deal with that. What could I say! But then she said oh, I think you made the appt for tomorrow at 5. Nope. I .did .not. I said I couldn't have. So I left. In the car I looked at the my screen shot I took when scheduling and discovered they changed the appt without my knowledge leading me to believe I'm going insane. This has happened twice before and I did believe it was me. When I went back in to cancel tomorrow's appt, I showed the screenshot as was told the computer does that sometimes ..

    The grooming there is great but I won't send my dog again. My puppy is only 7 months and this is…read morenow 2 times I've had him in the doggy day camp and the next night he's become sick. The first time I brought him in for 3 days one week in January dropping him off in the morning and picking him up in the evening each day. The following night he had uncontrollable diarrhea and vomiting. I took him to the vet and they confirmed he had Giardia and Cytosispora. He received antibiotics and then when he was eventually cleared I called to see if I can make a reservation to get him back in they told me that they required a letter from my vet clearing him that he could be in a day camp environment (most likely for liability purposes but I'll get to why that's important later). Almost a month later, I email them his lab results clearing him, but they still wanted a letter on letter head from my vet. Which I had to email over. I made new reservations and brought him in last Wednesday and Thursday. That Thursday when picking him up I hear another attendant tell another dog owner that his dog vomited in day camp that day and it likely wasn't a big deal. Friday night to Saturday morning my dog has a fever and stool starts getting soft again.. Saturday night to Sunday, my dog is vomiting and has uncontrollable mucusy diarrhea. He's now afraid to eat and drink anything. I called petsmart and told them about what's happening now for the second time and instead of addressing my concern the first thing that was mentioned to me was "Unfortunately we are not liable, when you signed the agreement...." (I know I signed a waiver, that's not why I'm calling). The lady on the phone was nice but instead of defending petsmart's liability, should have addressed why this is happening. She said she would talk to the others to see if they are cleaning properly but gave no resolution or plans to follow up on what I was reporting. She then went on to explain "this is just like daycare and sometimes we may not be a good fit for your dog" , and " sometimes dogs get stressed out and tend to vomit" (I am aware of this, he's been boarded overnight at another facility before and never had an issue). I then had to explain my dog has been boarded before at other facilities and this is NEVER been a problem.. I told her I usually use sitters and he gets plenty of time outside. But he's never repeatedly gotten sick from a day camp.. I told her he's been to other facilities but because this was local and the cost was good I wanted to bring here for the convenience. It's a shame because my dog actually really likes going to the petsmart day camp, he gets excited when he realizes we are driving there. But, if it's gonna have me taking him to vet every week and racking up unnecessary bills then I can't for his health.. Grooming services are fantastic though. I'll still go to petsmart to purchase things and to get him groomed but for his care while I'm at work I will have to make other arrangements.

    MatchDog Rescue

    MatchDog Rescue

    3.0
    (90 reviews)

    MatchDog Rescue has given me and my bf our first love, Hewitt…read more Before attending the event in Atco, we were given a phone call with a proper run down on how the event would work so we were not confused when we got there. They are extremely communicative, and the events are usually held on Saturdays, but the transport that was bringing the dogs in had troubles and the event ultimately had to be moved to Sunday. I had my phone call at about 11:15 and about 1 PM hours later I was informed about the date change. It is not a typical adoption shelter that I have been to in the past. At the event, there is a ticket system, as in, the earlier you get there the earlier you will be called. While you wait you mingle with the volunteers and the dogs. You get a vibe on which dog feels like the best fit for you. However, be mindful that the crew with MatchDog Rescue does their due diligence and wants the best for EVERY SINGLE DOG. We went to the event with a very specific dog in mind. One that was on the medium/large end. However, the staff that reviewed our application and lifestyle, let us know that the dog might not be the best fit for us in terms of training and size of our home. While it was disappointing to hear, we knew at heart we wanted what was best for the dog and us. As mentioned before there is a mingling period while waiting to be called on by staff. During this period you can meet dogs of all ages, sizes, and all types OUTSIDE of dog cages. We had met several different dogs during this period, just to name a few that I can remember, Nevada, Hewitt, Cassidy, Dukie, and Garret. We bonded with several dogs early on, but with our hearts set on a specific dog, we just enjoyed their presence. However, after being informed that the dog we had our hearts set on was not a good fit for us, we knew which of the many dogs we met during the mingling period we wanted to go on a walk with. We asked if Hewitt was a good fit for us, confirmed he was, took him on a little stroll around the lot, and knew that our hearts were set on him. We went through the process of adopting him and each volunteer we worked with, remembered Hewitt and always told us how he was such a great dog and a cute little snippet or fun fact about Hewitt. There was never a doubt in my mind that Hewitt was not loved under their care. On our way out with Hewitt, the last volunteer that we worked with walked us to our car, ensuring that Hewitt was buckled in and safe and had their very loving and sad goodbyes with each other. Hewitt has been with us for about a week. We are a very calm, but active couple and Hewitt matches exactly that for us. When we are relaxing, he is relaxing. When we are running, Hewitt is right there running with us. It is not something that I considered when I was looking into adopting a dog, but I am extremely grateful the staff at MDR let us know before adopting a dog. If ever in the future I am looking for a second dog, there is no doubt in my mind that MDR will be the first adoption agency I look into.

    Match Dog Rescue is an incredibly organized, compassionate, thoughtful, and well-run organization…read more They go to great lengths to vet potential adopters and match dogs with the right "Furever" family. Their volunteers coordinate with partner rescues in areas with an abundance of overcrowded, high-kill shelters. They travel to these areas, rescue and transport the pooches to New Jersey, where dedicated fosters await their arrival. The fosters nurture, care for and partner with veterinary professionals to ensure that the rescued pups are primed to thrive in their new "Furever" homes. We highly recommend Match Dog and are eternally grateful to them for bringing our beloved Jessy "home" to us. - Steve and Anna C.

    Doylestown Veterinary Hospital & Holistic Pet Care

    Doylestown Veterinary Hospital & Holistic Pet Care

    3.8
    (28 reviews)

    Outrageous prices Consistently overcharging…read more Exceed pre estimates by hundreds of dollars on multiple occasions

    If you need reproduction services - use another vet. I brought my female Shepherd, Bay, in for rads…read morefor her litter. I made it abundantly clear when scheduling that I would need to be given Oxytocin in the event of complications which I was told 'of course, no problem!'. I took her on February 9th, received her radiographs and was then made to wait about 25 minutes where they could 'see about the prescription'. Once I was given it, I went through Chewy to order it (on February 9th) and staff neglected to approve the request for two entire days full well knowing Bay was due on Friday, February 13th and I stressed it's importance. I made phone calls, sent texts and was told a doctor would get back to me. I then was told it was my responsibility to upload the script to Chewy (which I couldn't find anyway) - which I then contacted Chewy and was told that was incorrect and they had been waiting for my vet approval this entire time, Chewy even called them and received no response. Regardless if I had the script or not, it was not my responsibility and the office did not prioritize my pregnant dog nor her puppies. I eventually was contacted on February 11th around 4pm by the practice manager who told me her staff did not feel comfortable prescribing the medication anymore after I spent $400 on the vet visit and now wasted two days. Fast forward February 12th - Bay goes into labor and as I expected, needs assistance from the drug; but I do not have it because Doylestown Vet had my hands tied and denied my dog the care she needed for a successful labor. I make an emergency trip to the ER (an additional $900 expense) she delivers 3 deceased puppies and 3 living puppies. We head home and now her labor is stalled again and the ER asked me to use the Oxytocin my vet should have responsibility prescribed me as standard repro practice. But here I am, unprepared because Doylestown chose ignorance over the reality of whelping puppies. I understand vet school and ethics, but if you care for some field experience, there's a big reality check here at my house because of your lack of concern for myself, my dog and her puppies. Shame on you for putting me in this position, stalling to tell me you had a change of mind about my dog's care, and then running down the clock so I had limited options on how to proceed finding her the care she needed. Edited to add, we are now a week out from Bay's delivery and I have had zero follow up from this practice. Ethics? I don't think so.

    Dogs & Cats Rule - petstore - Updated July 2026

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