I'm extremely disappointed with my experience at this provider and feel it's important to share…read morewhat happened so others can make informed decisions. I received Botox treatment for my forehead as well as other areas of the face expecting the standard outcome--reduced movement and a smooth, even appearance. However, even after a full month, my forehead still moves significantly, and the results are clearly uneven. Some areas responded to the treatment while others did not, which immediately raised concerns for me. I made my first notification of the poor results as soon as I noticed this inconsistency, questioning why some areas were working while others were not. The service was performed by a young lady who, in my opinion, did not seem fully knowledgeable about how the treatment should be properly applied. While I am not a medical professional, I have had Botox done before and recognized right away that something was wrong. I only felt injections in two areas of my forehead, and I left the appointment looking like I had "two horns," as if all the units had been concentrated in those two spots instead of evenly distributed. Additionally, the area between my eyebrows still has noticeable movement, when there should be none. When I brought these concerns forward, I was asked to return so they could take photos. After doing so, I was told I needed to wait an additional two weeks to see the full effects--even though other areas had already taken effect. This explanation felt dismissive and did not address the obvious imbalance in the results. What's most frustrating is that no meaningful solution was offered. There was no refund, no corrective treatment, and no accountability for the poor outcome. The only option presented was to wait longer or come back again--which would have been my third visit for the same unresolved issue. At that point, I chose not to return. This experience has been incredibly upsetting. Facial treatments like Botox require precision, expertise, and trust. When done poorly, it impacts not only your appearance but also your confidence. The lack of care and refusal to provide a reasonable resolution only made the situation worse. I would strongly advise other women to shy away from this provider based on both the poor results and the lack of customer support.

Serena was absolutely wonderful! She made me feel comfortable from the moment I walked in and took…read moregreat care of me. I left feeling beautiful and more confident than ever. Highly recommend this med spa and Serena's expertise!

Love this place!!! Truly a one-stop shop for all things facial. Abby took so much time and care…read moreduring my Botox consultation, explaining everything and making sure I felt comfortable. The experience was amazing, and I absolutely loved my results! I've also had RF microneedling done by Lilliam, and she was incredible. This is hands down my go-to spot for all my facial needs. Highly recommend!

Quick response time and friendly staff! They have been great with my laser procedure and easy to…read morework with. Love this place!

I've been going to Laguna Laser for almost 2 years to have a very blown-out tattoo removed. I just…read morehad my 13th treatment (you have to wait 8 weeks between sessions), and I'm realizing now that this can be a long process, but each time I'm there, Madison answers all my questions and is so amazing! We are almost to the finish line. I would definitely recommend!

I've been coming here for about a year and it's been nothing but AMAZING! Everyone who works here…read morehas been super friendly and I am very happy with the progress! I could not recommend them more!!!

First off, I will say that I had my lips filled once before at Allure Medspa and my injector was…read moreincredible! After that I found Bowtox Junkie aka Roar Aesthetics and Wellness which is closer to me so I had my lips filled by Krystal 5 times total over the years. After seeing her a few times she mentioned I could always get a little Botox to help reduce any gums showing in my smile. I took her suggestion and she injected Botox in a pyramid or triangular pattern just beside my nostril as the tip and two in the area just below that. I have included a picture for reference. Loved the results! The following session, however, did not serve me well. When Krystal was injecting the Botox (Dysport) I noticed she was not putting it in the right area and she spoke out loud, "Lip fliiiip" as she was injecting the area. It felt quite different and produced very different results :( After she reviewed my chart she realized she injected Botox for the lip flip rather than what she had previously done to reduce any gums showing when I smiled. I was extremely unhappy and she stated the results would fade after a few short weeks. I couldn't feel my lips, I couldn't mouth wash or sip water from a glass without spilling, I couldn't purse my lips closed. I had a crooked smile as well! She explained that it would resolve itself soon. **It didn't.** She credited my Aspire account for $100 off that would expire within 30 days. But at that point I had already gone back to have filler added without a cost reduction or corrective action taken. She said you can't undo a lip flip like you could dissolve filler. I was so disappointed with this I will not go back and really felt not only hurt that she was not apologetic but sad that my face was altered almost permanently because my smile has not been the same since and is *still* flipped and crooked/drooping 10 months later. My lips themselves are point up differently than they ever have and my mouth shape appears smaller. A careless mistake by an injector who may be overbooked or rushing could not only cost you $$$ wasted but it could alter your face with undesired results for the foreseeable future. P.S. anyone considering a lip flip- !!!!! which of course I never requested!!!!- Botox Lip Flip is nothing more than a gimmick. Injecting the upper lip with Botox is a very advanced technique, injectors that don't have the experience treating the area could really ruin your face, destroy your confidence and paralyze your face so be careful who you choose as an injector! Also.... I did enjoy Krystal's injections prior but in this experience I felt like she was unapologetic and dismissed my concerns. Everyone makes mistakes, I get it. ***She should have reviewed my chart like she usually would before injecting me again*** She was rushed during that session and the session after that when I went back for filler and tried to show me my photos of lip gaslighting me that my lips looked fuller and better. I've never felt so insecure about my smile until she lip flipped me absent-mindedly. Be sure that she takes her time with you during your sessions and you are able to confirm injection sites/ bowtox vs filler, etc.

Krystal is amazing! Very knowledgeable. I have had several procedures done and loved the results…read more She is always on time for my appointments

Well started out promising but I don't think they know how to handle concerns and issues. I asked…read moreto switch providers for my next visit to Joy because with the other provider I have felt dismissed about the reactions I am getting every time (we are talking severe bruising and pain for weeks after insertion) well I called today (this morning) because I am 5 weeks out from insertion and have swelling, some pain and you can feel the pellet at the site (hard as a rock). I was told a provider would call me today to discuss what I should do. Yep no one called me. I was very firm this morning about how bad it felt and that it wasn't normal. So I guess I try again in the morning but most likely will not continue at this practice.

I have driven by this place quite a few times. I have been suffering with lack of hormones for far…read moretoo long and decided to take a leap and invest in my health. Hormone therapy can be expensive. You are constantly getting lab work done, every 2-3 months to verify your hormone levels. Melissa Salgado is their receptionist and she does a great job; and so much more. Amelia was my practitioner and has an amazing warmth and I really felt comfortable with her and Paula as well. I don't mind being farmed out to other practitioners but they should have the same follow-through is the original one. They just dropped the ball so many times. I left them feeling really disappointed. The lack of follow up and follow through was really lacking. When my labs would come back I would have to chase them down to get somebody to call me back. For the amount of money I'm paying I shouldn't have to chase them and continuously call and leave messages to get some type of response. I do not feel they were aggressive enough with my treatment and because I wasn't buying all the add-ons. I feel like I was a waste of their time and they didn't treat me or care the way they should have. I know there is a range of where they want your numbers to be... But some people don't fit that range and sometimes they need more. Everybody's body chemistry is different... hence the customization of the pellets.

Tina literally works miracles!! I have been seeing her for…read moreover 5 years now and refer everyone I know to her!! I am 51 years old and I have Botox and fillers. Tina is the only person I trust my face, family and friends to!

Beauty & Butterflies Med Spa has a welcoming, pretty and clean atmosphere. The mother daughter team…read moreare knowledgeable and friendly. I have been putting off injectable's for years because I never felt comfortable just calling a random med spa and setting an appointment with a just anyone. When I met the owner of Beauty & Butterflies Med Spa, Tina Mugford, NP a I knew I found my place. She is extremely educated and truly cares about her clients and the results.

The staff is all very professional and caring. They make you feel comfortable and explain the…read moreprocedures thoroughly. I love this place!

If i could give this place negative stars I would. not only am I a former employee but I run my own…read moresmall business and this lousy corporate owned spa LOVES to steal my ads and post them WORD FOR WORD. they cant even be creative enough to rewrite the captions. Maybe the reason why this place is getting run into the ground is because there is ZERO sense of creativity.

Carlie and her team are amazing!! I was referred by a friend and I definitely understand why. My…read morefirst time in I felt like I had been coming here for years. Being an AZ native I was a bit nervous to book my first appointment, however the team is so welcoming, very communicative and the whole process was quick and easy. I could not recommend this office more!

I am so glad that I found Fox Dermatology. It is so rare these days that a practitioner takes their…read moretime with you, asks for questions, and explains everything in detail. Carlie clearly knows everything about skin. Add to this that Carlie Fox and her team were completely kind and friendly. I was impressed and will only go to Fox for treatments. I went for a skin cancer screening, but I also had questions about help for treating scars. I didn't have to schedule a separate appointment for these other questions. Carlie answered all of my questions, gave best recommendations, complete information on SPF use, and a really thorough skin cancer screening that included a full explanation of any little oddity I asked about. In comparison, my husband recently had a screening at a different dermatologist and they gave him a very quick look over and told him he never needed to have another check. Little discussion of concerns or best practices. Lastly, the office is really comfortable, and parking is easy.