Three years ago this company installed a boiler with an upside down relief valve and an undersized…read moremain circulator, leading to system failure and no heat this winter for my 83 year old father, living alone. After $2k emergency repair, another $5k to fix.

Nothing but fantastic things to say about Central Air Systems and hvac technician Will who came to…read moreprovide emergency service for me in Ridge today. My upstairs zone AC air handler stopped working during this crazy September heat wave with temps consistently in the 90s all week. Called for an emergency service repair to try to get me up and running. They were able to squeeze me in only 2 hours after calling. Service call rate was extremely reasonable (half the price of others I called that weren't able to get to me for at least a day - even as an "emergency"). Inspected my condenser coil and pressure, air handler coil, and blower motor. Diagnosed blower motor control unit on the fritz / starting to fail, combined with super high head pressure due to clogged condenser unit coil. Was able to get me back up and running cleaning coil and jump starting blower motor within 30 minutes and unit cooling much better than it was before to hopefully get me through this heat wave before cooler fall temps come back. While they were here they were able to measure and run some calculations to put together an estimate for me to convert my upstairs zone over to a ducted heat pump setup, relocating my air handler for my second story upstairs zone to my attic from my basement and better plenum / air box design to help resolve lack of airflow issues also contributing to inefficient cooling upstairs vs replacing the blower motor in a 12 year old unit as a cheaper option. With that said service rep was very knowledgeable and transparent regarding the different options and cost effectiveness. Never felt like I was being pressured or sold in any direction, only given details to make an informed decision. Hoping when I get the estimate back to convert this zone to heat pump, taking advantage of various rebates (federal and state / PSEGLI as they are an approved contractor for utility rebates to stack), alongside attractive financing options to help with monthly budget crunch due to overall inflation from pandemic, that will be able to upgrade and save money in the long term vs trying to keep my 12 year old less efficient Rheem system running. Definitely going to continue to use Central air systems for service and preventative maintenance going forward! I will provide an update once I have the heat pump installed, but given my extremely positive service experience, hopeful that value on install and overall performance is also a 5 star experience. My pets thank you for helping to keep us cool during this heat wave Will!

Called them for a no heat situation before hours. They responded with a call back within the hour…read moreand came to my house within the hour. My furnace is older and the parts are discontinued. Nick searched, found the part locally, ran out and got us going. Many thanks!

In the middle of a heat wave, our AC went down. It turned out our air handler motor failed, and…read morethey diagnosed and repaired it within one day of us calling them. We got the bill, and it was less than expected. They are our go to HVAC guys.

They were really nice when I called up. They were really fair and very, very kind over the phone…read more In person, same thing efficient quick friendly stayed around to make sure everything worked ok and very kind service. They were able to help me with some heating oil and did not require a contract or any extra. They just gave me good value for somebody in a pinch. Highly recommend.

Great service. Good value Friendly driver. Knows his stuff…read more He was neat. Did not spill oil. Clean truck.

Great and fast service. They always go above and beyond and even point out other things people…read morewould hide

I'm writing this for my mom for is 96 tears old ...she received HEAP money from the state and only…read morereceives social security. She has been using this company for a long time. Al's received the funds and delivered oil at $4.99 a gallon!! That is outrageous, I called a few oil companies and they charge $2.99 a gallon. I also called Al's anonymously and they gave me a price of $2.99. I called them and there is nothing they can do, that's the price. They are price gouging and I will be reporting them. This is what they do to the elderly....shameful!!

I did a major basement renovation last summer and my contractor used this company to upgrade my…read moreentire service. I went from one zone of central air and converted it to 2 zones with ac and heat. To say it has been a disaster has been an understatement. When they put the new system in I told them of a particular room that didn't stay as cool as the rest of the house. They said they would make sure to take care of it. Well the new system actually works worse than my 20 year old single zone system. A few highlights On one hot day the thermostat upstairs is set at 68. My sons room is well over 73 degrees The hot room that was a problem is 74-75 degrees on hot days even though my thermostat is set at 68. The basement renovation they decided to put only one vent all the way on the back by the Bilco door. In the winter the basement is 61 degrees while the thermostat is set at 70 on the first floor. They had to come out here 4 times before they realized they wired the system incorrectly when they installed it I don't expect exact temperature match with the thermostats in every room. But when I drop 40k plus a new system it should be pretty damn close. They often send guys out and say they will come back or talk to the owner about the problem. They never do. Stay far away

I couldn't be happier with the work P&B Heating and Air Conditioning did. My central air has been…read moregiving me a problem for a long time, and from the moment I contacted them they were professional and responsive. The technicians were knowledgeable and worked efficiently to get the job done in a timely fashion. They made sure everything was clean and in perfect working order before they left. The quality of their work truly shows, and they went above and beyond to make sure I was a satisfied customer. If your looking for a reliable, honest, and skilled HVAC company than I highly recommend them. I will definitely be using them again for any future heating or cooling needs. Thank you for a job well done!! Susan Weber.

I was referred to Donlon Bros in Bayport by a local supply company. I called them Friday morning…read moreand Taylor came at 1PM that same day. He checked why my gas tankless system was not putting out hot water. He was so friendly, so informative, just a really nice guy, found the problem right away and fixed it right away, and he gave my all sorts of tips on what to do about other problems I have been having with my old Patchogue house. I will only call them for now on and will recommend them to everyone for heating/HVAC. They were also reasonably priced. Thank you so much Taylor, and Donlon Bros., you guys were very good.

Donlon Bros technician came to the house, diagnosed our problem and refilled our freon in our split…read moresystem. It was determined we needed a new system installed. I have called twice with no response. Very disappointing and would not use them to install based on this experience...Frank

The delivery man was unable to access our oil tank due to a build up of snow behind our fence. It…read moredidn't allow him to reach the the oil tank. The temperature was very low and we could have run out of oil if not delivered. We were unable to do it ourselves and the delivery man offered to do it for us. He did this with professionalism and kindness. We are always surprised by the employees of this company and their willingly go beyond what would be expected, especially this young man. Thank you Tragar, for your obvious efforts to hire the best people to represent your organization, it doesn't go unnoticed. Many thanks

Terrible company! There is no emergency service at all!!!! No one even answers their phones!!!…read moreAvoid them!!! Its freezing out today, I pay for service and extra high oil costs to have the security of a full service company!!!! Find another company, tragar is horrible!!! No service at all!

In the hottest day of the year two Techs came to my home in Jericho Steve and Dennis. They were…read moreprofessional and explained everything in detail. They came same day! Cool Power now has another residential customer!

Waited a week for an appointment only for the tech to tell me he doesn't know what's wrong with my…read moresystem.