Meg is the bomb.com. We hit it off right away and she performs an awesome Brazilian Wax. She is informative and super professional. I refuse to go to any other place. It's clean, and no double dipping. I've had a positive experience with all the staff. read more

I love Doll!! Their customer service is amazing!! Someone always greets me as I walk in and offers me snacks and water! The staff gives an overall friendly feel. I actually look forward to seeing everyone every 5 weeks! Karen is my gal I see every time. She does an amazing job every time. Karen plays close attention to detail, especially when it comes to eyebrows. Each time I see her, it's more like catching up with an old friend, rather than just having a great service provided! If you're thinking about trying waxing I highly recommend. The benefits are wonderful, such as no longer having to buy razors!! Also if you go to doll, you WILL be well taken care of, especially if you ask for Karen read more

What can I say? If you have ever been somewhere super uncomfortable naked from the waist down or with some paper panties on, this place is for you. Tammy (the owner) is a pro - she put me at ease, the wax was almost painless and NO DOUBLE DIPPING! She explained what she was doing and gave me instructions on what to do at home and when. The waxing studio was cute, clean and she was ready for me when I walked in. As long as they are open, I will never go anywhere else. read more

I lucked up and found this place about 7 months ago. My favorite wax girl is Michelle. Unfortunately Michelle has had to take a leave of absence so the owner Tammy has done my wax until Michelle gets back. The technique that they use for waxing somehow prevents me from getting any hair bumps which leaves my skin smooth and soft. I have been to both the Gambrills and Crofton location (following Michelle LOL). The shops are clean, inviting and so adorable. This area lacks wax salons and finding Doll wax was a god send. read more

I loved my experience at Doll Wax Salon. Karyn was so kind, informative, and clearly talented! I got my brows done and will absolutely be a regular from this point forward. I have never felt more confident about my brows (after many bad experiences at other salons, it was such a nice change of pace). Please go check out this adorably decorated and fantastic waxing salon. Ask for Karyn! If she is not available, I can only assume that the rest of their team is incredible based off of my wonderful experience. read more

My first appointment at Doll Wax was 4/11/2014. I have been a customer ever since. I think the service that they provide is one that is needed. Tammy is a lovely person and she is amazing at what she does. She also has well trained people like Jess, Karyn, Jenna and Sarah. Today I was scheduled for a classic Brazilian wax service with MEGHAN only because my regular person was unavailable at such short notice. Just a note, if you haven't been at doll wax within 5 weeks of your last wax you cannot schedule a follow up so even though I only needed a follow up, I scheduled a classic. I think it's only fair to compensate people for their time. I arrived at 6:15 for a 6:10 pm appointment. Prior to arriving at doll wax, I received a call at 5:40 asking if I was available to come in early. I said no, I was stuck in traffic in DC even though I left work at 4:30. Then at 6:12, the receptionist called again and told me that if I was there after 6:15 they would need to reschedule. I said that I was now turning into defense high way and I would be there soon. When I arrived at 6:15, I said I was there to see someone at 6:10. The receptionist proceeded to tell me that he will need to reschedule me. My esthetician was no were to be seen. He didn't even inform her that I was there at 6:15, which I thought was strange. Then he takes a call while I was talking to him before informing the esthetician that I was there. He said I'm going to try to reschedule you for tomorrow but unfortunately I couldn't be rescheduled because I am going on trip tomorrow. I then asked where my esthetician was and he goes into her room before she comes out to tell me there wasn't enough time. I didn't argue with her and I left. This was all over in 5 minutes. I called the other salon trying to speak to a manager and I was told that the only manager on staff was at Crofton. The surprising thing was this was all over by 6:20pm and there was still more than enough time to see me. This isn't the first time I had an issue with this receptionist. I'm not sure when he started working there however, I called a few weeks ago trying to reschedule my appointment with Jess and it took him 15 minutes for him figure something out. So I told him not to worry about it, just cancel the appointment and I would book a new one online. The next day I received a call from the same receptionist asking If I was still coming to my appointment and I said no. I called and cancelled the before before. I really like Doll Wax, but the thought of having to come back to the crofton location, even though its closer, to deal with the very rude receptionist means I won't be coming back. It's such a shame that this incredible brand is getting ruined by people like him. read more

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I just had my first Brazilian wax ever. Karyn was the Esthetician that waxed me. The entire experience was amazing! The staff was very professional and answered all of my questions. I'm not sure what all the negative hype is about when it comes to the pain associated with a Brazilian wax, it was pretty much painless! Karyn made me feel so comfortable. I already made my next appointment! I would totally recommend Doll Wax Salon for all waxing needs!!!! I'm so happy! read more

I'm coming up on my one year anniversary of getting Brazilian waxes and I have come to love it. First off, Karyn is amazing! From the moment that I met her she made me feel welcomed and very comfortable. I always look forward to my monthly appointments with Karyn. Everyone at Doll's wax have been very professional and welcoming. Thank you!! read more

Overall, I like the customer service, the ladies were friendly and pleasant. I only got the eyebrow service and it was just ok. I expected alot more of a shape and clean up for the price and to be a waxing salon, I got alot better waxing at the $8 salon. read more

First time client. Had a great experience. Process for my waxing appointment was explained before it was started. The salon was very clean, organized, and the waxing room was sanitary. The staff was very nice an accommodating. read more

I was a client here my last year in Maryland and, I miss it soooo much. Tammy was so sweet and awesome. The ambiance, vibe and, cuteness are so amazing. Only place to get a wax in Maryland. read more

Awsome!!!!!! Very clean, professional business. My technician Karyn was very informative, they also provide cookies, water, and a line of care products to purchase.I have not only gained a new service technician but an life long friend. I am totally sold on Doll Wax and will be returning like clockwork. Both Gambrills and Crofton locations are amazing!!!!! read more

I have been going to doll wax salon for over a year now. I love this place...the only person That I've ever had was Meg. She is amazing and she always does a wonderful job. If your looking for a clean, relaxing place to get waxed this is the place. read more

My first visit to Doll Wax Salon was a great experience! I had the Doll Brow Wax and Shaping done with Meghan at the Crofton location. The receptionist greeted me by name upon arrival. After she asked, I explained to Meghan that my old brow lady disappeared from the salon I used to frequent -- and I had 2 other people butcher my beloved brows after that. Meghan put me at ease, taking her time during my waxing. She even gave me a mirror and paused multiple times to ask about my brow shape preferences. We chatted about life and our favorite movies. It was honestly the least painful waxing I have ever had done! The pricing was a little more expensive than my old place, but it was worth every penny! I would 100% recommend Meghan and this salon! read more

This place is super clean and lovely inside. I saw Jess and she was extremely friendly and professional and good at what she does! I'll definitely be back! read more

I can not get enough of this place. I have not been in a while because I was dealing with some health issues, but Meg made me feel relaxed as always. I was nervous and anxious all at the same time, but it was over before I knew it. Thanks again Meg you ROCK!!!!! read more

I have to admit before coming to Doll Wax I had only had a Brazilian 2 times at local spa chains. I was in need of making this a regular process so I found Doll Wax. The first time I went I had Melissa she was great! I was still pretty new to the process and scared (I think it was just nerves) but she walked me through and was fast and the pain pulling didn't bother me and I knew I would be back! The next time I had Tammy because Melissa was still in with another client. Tammy, the owner, was also very good and a pleasure to talk to. The third time I had Wendy. Wendy had me talking a lot to get my mind off of the pulling and it worked. Although the talking helped and her personality was great, her pulling technique was not the best. Wendy would rub the paper on very hard on very sensitive areas. I could feel the paper making tiny paper cuts from the rubbing friction. The pressure and friction on the rubbing was the worst part, the pulling of the hair was a relief at that point. She wanted me to relax but I told her I couldn't because she was rubbing too hard and it felt like the paper was cutting me. My special area usually feels fine after a visit but it took about 3 days to heal from the pain and it hurt to touch. All in all I would definitely go back to Melissa and Tammy. I would recommend Doll Wax. read more

I normally go to Silver Spring because my favorite eyebrow lady is out there but unfortunately my schedule wouldn't allow me to make it out there. The Yelp reviews are pretty good so I decided to try it. Their website is easy to navigate to make appts. I didn't realize how far down route 3 the location was. Traffic is a mess if you're going in the evening. The location is tucked away in the back so pay attention when driving on Defense Hwy. you won't see it until u pull into the parking lot towards the back. The decor is cute but I wasn't a fan of being greeted by a sign on the desk. That isn't very personable. I get you have a client but having a human interaction is a better first impression. The space is small but it's comfortable. Meg did my eyebrows. She did a good job but for the price of $17 it wasn't anything special. I normally pay $8 and my regular brow lady is better. With all the reviews I was expecting to be amazed. However, the procedure was PAINLESS so I was shocked there. As I got home to really inspect my eyebrows I noticed that one brow is fairly thicker than the other but I am able to fill them in. One tail is longer than the other. It's amazing what u notice when u get home to ur own bathroom lighting. I will probably go back for clean ups but not shaping. read more

I go to Megan at the crofton location and i love it there. No complaints bc she makes me feel so welcomed and we chat about anything like we known each other forever and she makes the experience not so bad because waxing hurts but time flies when i am with meg. Definitely recommend. read more

I absolutely love this place, and come here for all of my waxing need. After a bad Brazilian experience, I vowed to never do it again. As such initially I came here for my eyebrows. I met Karen and she is amazing. She keeps my brows in check and looking beautiful, which is a lot to say for someone with brows like mine. After a couple of visits I decided to get my underarms done as well, and soon after became a regular. Good atmosphere and quick/near painless service and I was hooked. Recently, after speaking to Karen, I took the plunge again and got a Brazilian. It was more than worth the results, pain was more than tolerable, and overall I enjoyed the experience. I am leaving this review because I was someone how had a terrible past experience, but the Doll Wax Salon has completely changed my perspective and I will definitely be back. read more

My first time going here was the most pleasant, painless waxing experience I've ever had. I used to just get waxed at my nail salon bc it was cheap and easy but my gel manis from there barely lasted a week so I was on the search for a new place for both nails and wax. I tried another reputable waxing salon with many locations and an online booking system , but had kind of mediocre experience. Despite a great wax, the pressure from the esthestician and the front desk to buy the products was overwhelming and, in my opinion, inappropriate and unprofessional. I tried Doll Wax in Crofton for the first time yesterday and it is amazing!! I will never go anywhere else. Pros: ease of online booking, discount if you come back for a service in 5 weeks time, loyalty card, no double dipping, completely sanitary, soothing and inviting atmosphere and decor, table was comfy and room was warm, Hershey kisses, motivational pictures on the wall ("you got this"), welcoming and knowledgable staff, service is not rushed, virtually painless brazilian, cleansing wipe left for when you undress to freshen up before you begin, aloe gel put on immediately after the wax strip is pulled (very soothing), soothing homemade essential oil spray post wax before getting dressed to close pores and soothe skin, no pain post wax at all. I seriously can't wait to go back. It is worth the money, and worth the drive. You can tell the focus is the customer and giving them a positive, clean, pleasant experience rather than pushing products (there was no mention of products at all actually). Cons: none! Thank you, Doll Wax! read more

So I am a chicken when it come to waxing my important lady parts but doll wax has changed my mind. I had a horrible horrible experience a couple months back which with a different waxing place that had made me very hesitant. I started going to doll wax to get my eyebrows thanks to their low prices and a good review. After months of seeing my normal waxer ,Karen, I was convinced to give it a second try. I couldn't be happier. She talked me through it helping me face my fear and all around a good experience. I recommend everyone give doll wax a chance. They have good prices and their customer care is incredible. I couldn't thank them enough!!!! read more

Love this place! I have been to two of their locations and have been going for over two years every 5-6 weeks. I have NEVER been disappointed. Meg is main go to now that I have found her but all the girls are awesome. I would say the one and only thing they could do to make it an amazing experience is serve mimosa's every now and then. I was fortunate enough to attend one of their many fun events and they were serving mimosa' which made my day!!! Meg and her team at the Crofton location have been incredible and I have never had an issue. Meg even insures she tweezers and gets any and all ingrown's. The care, atmosphere and staff are the best... just..... mimosa's.... read more

So I discovered this place on Yelp some time ago and I'm so glad I did. I've been going ever since. Even after I moved almost an hour away. I've gone to both the Gambrills & Crofton location but lately just Crofton since it's closer. I don't remember who I had when I first started going there but lately I've been going to Melissa. She does an awesome job and she was the only person I wanted to see. She's very thorough and always does a good job. I also went to Meg once when Melissa wasn't available. Meg is a pleasant person but she doesn't do as good a job. Upon arriving home, I found that there was a good amount of hair still left. But sadly, I may have to try a new place or try a new person cause Melissa is no longer there. I'm hoping I may be able to find where she went. read more

I stopped by yesterday and had my first Brazilian with Karyn. This was my very first experience and she was absolutely wonderful! She was able to make me extremely comfortable and went quickly (which I was so thankful for since it was my first time). If it's something you've been thinking about doing, go for it and give Karyn a call. I already booked my follow up with her! read more

This is the best eyebrow wax I've ever received! I saw Kerri and she was lovely. She was meticulous and super sweet. I will definitely be going back! read more

This was my first time to Doll Wax Salon and I'm in love. It was only my second brazilian ever and from the second I walked in the door I felt at ease. Melissa was awesome!!! She made me feel so comfortable and talked me through the whole thing. A very professional place for a good price. I would highly recommend. read more

I see Meg to have my eyebrows,and body waxed and she does a wonderful job! She is very professional, clean/sanitary and does the best with eyebrows out of any one I've ever been to see! I also have sensitive skin and usually my skin does not take well with waxing but Meg has waxed me several times and I have had no problems. The shop is a very comfortable nice space and all the staff are very friendly. I highly recommend doll wax for your waxing services! read more

I LOVE Doll Wax Salon! I have been going to Doll Wax for over 3 years and have visited both the Gambrills and Crofton locations. The employees are gracious, respectful, and knowledgeable. The hours are excellent as you can even make an appointment on Sunday too. The rooms are creative and clean which makes your time there extremely pleasant. I would recommend Doll Wax Salon to all my friends and family, and if you're new to the area give them a try, you won't be disappointed! read more

I go here often for regular wax maintenance. I appreciate that they focus on one area and are experts at it, WAXING!

Karyn provides great customer service. She makes sure that all the hair is removed in the area being serviced. She has a great "can do" personality and NEVER complains. She goes out of her way to accommodate her customers to their fullest satisfaction. Keep up the great work, Karyn! read more

I've been going to Doll Wax Salon for years! Normally I see Jenna at the Gambrills location for my brows, lip, legs, and Brazilian wax, and I love her! Such a sweetheart and amazing at what she does. But I would like to give a special shout out to Karyn who has also done an amazing job at my legs and Brazilian wax. I was in the Bowie/Crofton area, and last minute I asked for an appointment for a brow and lip wax, explaining that my eye brows were in rough shape since I had been letting them grow in, thicken up, and that I am very OCD when it comes to my eye brows. And even though it was 10 minutes till closing, she still happily accepted me. She never made me feel rushed. In fact, she took an EXTRA 30 MINUTES on my eye brows. Constantly taking me step by step through the process, showing me what she is going to do, and why she is going to do it before she did it. She was very detail oriented and wanted me to be completely happy before I got up from the table. She made me feel so welcome and comfortable, talking to me the entire time and sharing laughs. And at the end of the appointment, MY EYE BROWS WERE PERFECT IN EVERY WAY POSSIBLE! I absolutely love her and will recommend her to everyone I know. Can't wait to see her again read more