This is a follow up review as I had emailed customer service and they mentioned the district…read moremanager of this region would be in touch in which I have yet received a response. Long story short I had gone back and forth to this location 4 times out of the last 3 weeks given lack of inventory in store. Store didn't have any wide sizes in stock for this particular show I wanted. Ordered a different size each time in store online and unfortunately when they arrived the shoe turned out to be too big. Even one time payed for expedited shipping in which they didn't comp or reimburse given my troubled experience so far.

Yuuki great service with him. It was very nice and and professional and very patient. Thank you…read more Great shows as well of course.

+ Good variety of clothes options. + Nice, helpful staff…read more + Pleasant ambience. + Plenty dressing rooms. - A lil crowded. - Slow service. 3-4 cashiers, yet sluggish 5-customer wait. I got: $16 Men's best bra (what the- lol the truncation in the email receipt) + 4x $13 men's active (NBA shorts) + tax = $73.23

This location has a good quantity and quality of stock. The store is clean (I didn't check out the…read morebathrooms), it's well organized, and it has good products for a good price. There is plenty of parking and it's off of 2 major streets. Service is inconsistent with patient nice employees and then some employees are rude. Either way, I love coming to this location :)

The staff working here at the Irvine Spectrum Sand Cloud are very dedicated, personable, and do…read moreeverything they need to do to help the customers and try to make a sale - I fully appreciate the friendly vibes here! I actually found and bought a set of two bath towels that was on a 35% off sale, which isn't something I could find on the online store, so it was a great benefit to live near a physical Sand Cloud store, especially since I've long bought into the awesomeness of the product lines here. So, effectively, including tax, I got two Sand Cloud bath towels for $28 each and that, my friends, is a phenomenal deal! I look forward to gradually adding more Sand Cloud products to my personal collection and absolutely love that this store at the Irvine Spectrum does sales on products the online store doesn't do!

DO NOT TRUST THIS COMPANY. Reported this business for fraud to the Federal Trade Commission for…read moretaking my money months ago, conditioning the sending of my product on my cancelling the bank dispute I placed on the charge, and then finally closing my support ticket without sending me the product or refunding me. Amount stolen: $80.16

Very friendly people. The items are reasonably priced. Highly recommendEd…read more SALLY is very friendly

I wandered in after my dentist appointment one day and so glad I did! Sally is AMAZING! Everyone…read morethere is super helpful and kind. I've had most experience with Sally and I can't say enough about her customer service! She is as excited about the cute clothes and shopping as her customers and it makes the experience that much better. She's the best! I love the clothes so much! I've gotten some super cute, unique and high quality pieces. I've been back quite a few times already to peek in and ended up adding to my limited summer wardrobe. Sally mentioned they get new pieces in weekly! I absolutely love this shop and will be back! Stop by, you won't be disappointed!

My old SA left and Mauricio remembered me from my previous visits; I was amazed by his memories and…read morehe even remembered my name considered it's been a while ago since my last visit. My friends and I went to check out a few items and I was the one picking up something home. Mauricio was very sweet and professional with all our needs and questions. I now found a new SA of Loewe...

so I purchased a perfume a very popular Loewe 001 Woman Eau…read moreDe Perfume Spray 100Ml, and I get home and open it and the smell it terrible ! Honestly must of been a bad batch or something and Ofcourse I try to take it back and the associate said they couldn't because it's final sale ! so basically I buy a expensive perfume hoping it's going to be worn and sprayed everyday but instead I am out money and don't have a perfume that anyone wants or can't even exchange it !!! So bad customer service ! And they don't respond to emails saying it's not fair Will never buy again or recommend!!!!don't waste your time or money

I went in to find certain type if sneakers. Walked around the store around 5pm. Saw so many…read moreassociates and not one came up to me. Only until i went out of my way to ask for assistance i got help. I had mentioned i had certain type of shoe in mind and after telling me they didnt have them he just took off and never checked up on me. If store had better customer service I would bought a pair of shoes. I had to walk out without anything. Moving on to another store that is not JD. Not coming back due to worst service.

Came in the store looking for running shoes and was immediately greeted and asked if I needed any…read morehelp. Multiple employees checked in to make sure i was finding everything okay. Once I found a few shoes I wanted to try on Dalia helped me get the right sizes. While I was trying on the shoes, Moose the manager assisted me in finding the best options for my running needs. He was very knowledgeable, helpful and provided excellent customer service throughout the entire experience. Moose made sure I was taken care of from the moment I walked in until I left the store. Great customer service from Moose an his team. I truly appreciated the attentive and friendly support.

I love this store! It's very well kept and all of the girls are extremely sweet. The workers all…read morehave such positive attitudes and are always willing to help if you have any questions. The clothes are adorable and very good quality! The store is also very clean and neat!

This store is always a pleasure to come into!! The staff greeted me right away and helped me find…read moreexactly what i needed. the store has the cutest clothes and the employee mia was super helpful with a return i made!!

I've passed this shop multiple times when grabbing a bite to eat with friends, but never went in…read more Recently I stopped by looking for a top they had on sale via their website. Crown J carries many brands popularized by hip hop, K-Pop, and Asian celebrities like KTZ, Saint Laurent, and BAPE. There is a very street, urban aesthetic to the clothing - if you are not a fan of these types of clothes, then this isn't the shop for you. Prices are high because of the names they carry - this isn't a cheap "dress like your favorite celebrity" boutique place with throwaway fashion. I'll admit the shop clerks do follow people closely but this is because it's a common behavior when shopping in Asia. The clerks devote their attention and energy to a customer if they seem like they're going to buy something versus leaving people to shop on their own and getting distracted by their phones or gossip. One girl was kind to tell me that they were having a sale and mentioned that some of the items were up to 70% off, which was a good price. I asked her about the top I was looking for but she was unable to locate it among the racks. She concluded that they must have sold out of the top and apologized before showing me something by another designer that was slightly similar. I thanked her before leaving. I would conclude that if you wish to avoid shopping online for the Asian designers and try things on in person, this would be a location to consider. They need to work on updating their website so it is more accurate to their shop's stock - the website claimed the top I was looking for had XS/S/M left in stock.

This place has very legit stuff. The items at this store are not meant for the thrifty type who is…read moreconstantly on a tight budget. Its pretty much a semi-high end store (high-end stores have pieces that are $1,000 + each....) , so I typically would get a piece here that would top off a set of clothes I have already, like icing on a cake ...You gotta have your cheap pieces layered in with your fire stuff, that way you always look ballin without having to dress yourself up from head to toe in expensive gear... I lived in New York city for about ten years, and during my stay I saw a lot of people wearing a lot of the merchandise sold at Crown J worn in Flushing, Brooklyn and Soho...etc. So you can imagine my excitement when I found this gem....in Irvine of all places.. lmaoo.. No wonder they always have a sale...UNLESS you are a ballin' Chinese kid/international student whatever, everyone else around here is either too broke, doesn't care or have a clue about what urban fashion is, or all three. Either way, good for me. I like how a lot of the brands are from europe, etc... And the best part about it is that most of the items here are constantly on sale or at bare minimum priced below what they normally sell for online.. Unreal! Basically euro/asia HYPE BEAST material. Only thing that sucks for me is that I have a sexy athletic build and most of their sizes seem to target those who are skinny i.e the foreign born chinese/korean/azn crowd. So I mostly just shopped around for my girlfriend since she basically fits the target demographic the store seems to aim for. All good, when they do have a size that fits me (oversized please) its a good cop. And if you are nice with the lady who works there she sometimes can hook you up with an even nicer discount on already discounted items. One thing I can say that was negative, when I copped some merch and asked for where Solestage was, the lady told me she didn't know, lmaooooooo. The place is right next door. I was a little disturbed she has that type of competitive attitude towards her neighbors, yet understandably so. But I couldn't complain since I got a great deal and she even gave me an additional 10% off the final price. No harm no foul I guess.... And omg, as I read some of these comments for this store...Jesus..... I am in awe of how idiotic some of these shoppers are....you know.... those people complaining that the clerk is "following" them and assuming that the worker is "constantly" looking over your shoulder to see if you are "stealing," or some kind of BS they have imagined in their tiny and insecure minds... I honestly DID NOT get that vibe from the clerk at all, and I am a pretty sensitive person by the way.. I honestly think its just a major problem with suburban born kids, I feel like they are very insecure about ALOT of things, including BUT not limited to, basic retail customer service.... get offended if you wish, but it is the truth. California people are also too thrifty. I also highly doubt those complaining have been to Rodeo Drive either so shhhh. I would say that is a circumstance of not having many real shopping outlets around so they aren't used to what a normal retail shopping experience should feel like. Most of the stores in Orange County are filled with low paid teenagers who probably sit on their phone all day and are mainly there to fold clothes and collect a paycheck. What a WASTE... For me I feel you get your shopping done quicker if you have someone assisting you.... Who knows more about the inventory in the place than you do..... I like to expedite things because I have better things to do than shop all day, but thats just me... I don't like wasting time looking around for two hours when I could have got help and finished in half the time.. whatever... when in Rome I guess.. She literally was there checking on me from time-to-time to be attentive to my needs to see if I needed anything or was readily available if I wanted to ask her a question. I appreciate that. She even pointed out some very good shirts that I liked but were too small unfortunately. I really felt like I had my own personal assistant for the 30 minutes I was in the store. I guess everyone has a different perspective, but if anyone has ever lived in New York... The clerks out there can be real jerk-off's and extremely rude, if you come in wearing sweats in some places they will even look you up and down and tell you in your face that they think you cannot afford whatever you are trying to purchase simply based on how you dress, or just flat out ignore you if you look like you have no fashion sense......NOW thats rude......and this clerk J Crown was far from what people wrongly assume her to be. Overall, I walked out of that store spending only $250 for $1000 worth of high quality gear. I will be coming back to see if they have larger shirt and sweater sizes,... message to shop owner please get bigger sizes for men thanks.