Pizza is good food good customer service Personal pan…read morecheese pizza was the right size for the boys - pizza was hot fresh and tasty and so were the fries

I ordered the bacon cheeseburger pizza through GrubHub. The pizza was almost not edible. I had…read morethree bites of one slice. The bacon on the cheese pizza tasted like the bacon bits you get on a salad bar. I would not recommend this Pizza to anyone. I try to support local, but this was a big mistake. I ordered a small pizza, a toasted ravioli and a salad which was $70 too expensive for what we got.

They are one of the best hot wings spots in Memphis…read more The restaurant was clean Great service

Now why y'all didn't tell me about this spot?! I didn't know what to expect. I honestly thought it…read morewould be another bland chicken spot with a limited menu....boyyyyy was I wrong! Once I saw the menu in person (not the same online, more options), I wanted to try so much! I end up ordering a fish plate. I'm so glad they grilled option. I had it with green beans and fried okra. The fish was seasoned to perfection and it was served hot! The okra was really good as well. They were seasoned good as well. Plus they weren't greasy and heavy. I also had the cheeseburger. OMG! It was so juicy. I enjoyed all of the fresh toppings from the onions, lettuce, and tomatoes! My hubby had the lemon pepper hot wings and Parmesan cheese fries. Unfortunately, I couldn't try neither of those, but I will soon! ;) The service was really good! They made the experience all the better. The ambiance was super casual and filled with a Memphis themes. I can't wait to go back and try other menu items. I loved it!

Horrible customer service, I placed an order through Instacart, and after drivers kept canceling I…read morecalled the store for someone to rudely say my food was "stolen " And they wouldn't remake it and I had to call Instacart and file a claim with them. I understand things happen but they should've canceled the order or contact customer. After all they are supposed to confirm orders before handing food out.

Wingstop is open late which is a plus in this area, so if you are craving a late snack this place…read moreis perfect for that. I ordered for pickup on the app and it was such an easy process. The estimated wait time was about 15 minutes, but I arrived early because I only ordered fries and ranch. There were a couple of people waiting around and when I walked up to the counter I was greeted immediately and taken care of. The employee the fries were coming right out give them a few seconds. They were fresh and packaged with my ranch. The establishment is kept clean which is nice to see. No trash laying around and the tables were cleaned off.

The first time we had chicken from here it was great. That was a year ago. This last time we had…read more3 flavors of party wings (Honey hot, Hot Reg and Lemon Pepper) and onion rings. The onion rings were great. The chicken was overcooked and dry. The lemon pepper was too salty. We have visited a couple of times in between our first visit a year ago and this one, and the food seems to be hit or miss. We won't be back.

Great food Great service The people that work there care and want you to enjoy your food. They…read morestrive for excellence. Wings and sandwiches are really good. I found the best hamburger in Oakland. The bun was fresh and the sandwich was dressed with fresh lettuce two generous slices of tomato and pickles. I loved that burger the next time I want a burger it will come from the Chicken Coop

Absolute worst customer service I've EVER experienced. Placed an online order, arrived to pick it…read moreup to find both doors locked with employees inside. I knocked on the door, as I had a pickup order, and they proceeded to just stare at me thru the door and ignored me. There was another customer in the lot waiting for a door dash order, who proceeds to inform me that the employees that were closing decided that they weren't making anymore orders for the rest of the night. So then I go back to the door, and I see the employees that are closing take someone's pickup order, open it, and start sharing it. Like what? Then I called the store, to be told by the woman at the counter "you can either come back and get your food tomorrow or get a refund." To which I stated I wanted the refund since they were still "supposed" to be open for more than 30 minutes. I was then informed by the employee that the refund would take 24-48 hours to go into my account. Fast forward from Thursday night, to Monday night, I still have no refund. I go back to the store, and the same lazy, no good, sorry employees are running the store. I explain my issue with my refund, and the same woman at the counter just walks off for 5-10 mins without a word, and comes back and says "he said he put it in but it takes 3-5 business days not 24-48 hours". Great. I will never be back to this Wingstop location, and possibly any Wingstop period after this. This company has no number to contact any support outside of the specific locations. What kind of company is that? No outside assistance if the store is too ignorant to do so? All around terrible experience. No food, awful customer service, idiot staff... I'm good. Thanks. I will be suggesting to everyone I know to avoid this location at all costs in the future.

I have been ordering from this place about two times a month since they opened. Typically the…read moreservice is very good and the order is perfect. When I went tonight, I ordered eight chicken tenders because it was a two dollar chicken tender special going on. I only received six of my tenders. The restaurant did give me the two tender since I've ended up going back, but there was no apology issued or anything. Just rubs me the wrong way since I spent 10 minutes going to and from their restaurant and ended up having to make two trips. What a bummer. By the time I got back to my house, all of my food was cold.

See previous reviews because nothing has changed. Today (9/11/24) I ordered a 7 piece whole wing…read morewith fries and a drink. Flavors were " Who dat Cajun" and "Mad lemon". Listen the Who day Cajun is NOT for the weak, it is good and hot and was seasoned to perfection! The Mad lemon is like regular hot with lemon pepper seasoning and it is just as good! The wings were a good size, made to order and the fries are crinkle cut( my favorite type of frozen fries) and the fries are seasoned. I don't know who prepares my order, but please don't ever leave because this order gave me my hot wing fix! Definitely will return and hope to receive the same great service and food.

The food here was amazing! I was trying to find a new wing place near my house and JD's came up in…read moremy search. The customer service over the phone was good and the lady that answered all my questions. We ordered wings and was very satisified with the size and favor. We odered 25 whole wings - honey love and lemon pepper flavors. We can see this place being a new family favorite.

Restaurant was out of bone in wings, boneless wings, and tenders…read more Called and advised they could cook the food for the order at a unknown and later date, but could not issue a refund since the manager was not in. After pressing further, the employee stated they would tell the manager when they came in. Called 2 hours later and spoke with the manager, the employee had not informed them of any issue or refund requested. Manager stated they would call me back in 30 minutes with a refund - they did not. Called back 1.5 hours later and the manager had no attempted a refund, seemed to have forgotten about it. They then said they would contact their I.T. team and be in touch with me. It has now been 5 days since the original order and after contacting my own bank to dispute the claim, they notified me a refund was never even attempted by Wing Guru. This location is notorious for this and it is honestly theft - I am unsure how they are open much less not in legal troubles as other customers have also reported this issue. Most businesses would have refunded this instantly AND made it right to compensate a customer that spends nearly a thousand dollars a year with them - Wing Guru clearly does not care to do even the bare minimum. Disappointing and disgusting. Please read other reviews before coming here - very horrible customer service.

Let's start off with the customer service! Superb! There…read morewas an issue with our fish and Mr. J wasted no time making it right. The next batch was seasoned to perfection and the chicken wings were crispy. We'll definitely be back.

Small place but big flavor. Gentleman behind the counter was kind and took time to explain the…read moremenu. Said the food would be 15 minutes and was just that. Check them out....

A great addition to Collierville and Carriage Crossing! Mike is a great man that can whip it up in…read morethe kitchen!

Food is served hot and fresh. The new location is pretty quiet at Carriage Crossing. There is not…read moremuch foot traffic. The wings and catfish were well seasoned.

Horrible experience. They messed my order up and was very rude when I brought it back. Won't be…read moreback!

Horrible Called in an order & it sounded like they couldn't…read morecare less. I asked if I could get all flats (which I did get) but my question was ignored. And they took my name & just hung up while I was asking a question. When I picked up, Mario was behind the counter wearing a black hoodie the displayed a Large red hand flipping a bird. Nice impression for customers! ? The menu on the website showed it was updated 2 days ago. I ordered 10 party wing for 12.99. I got there and the price was 14.99 & they added 2.47 Tip without any notification at all. That should be illegal! The wings were decent but rather small compared to Wing places that care about their customers. Will Never go back! Owner needs to get a decent staff.