The only reason I give it two starts is bc my family likes dominos pizza itself. However; I ordered at 6:24pm and it said 35-50- minutes delivery. 7:09 rolls around, I call, the AI system says 9 minutes until delivery. I wait about 10mins, not here, so I call again.. it says now it be ANOTHER 10minutes until delivery. I called up there the nice girl told me the order was lost. They had to remake it and it will be another 20minutes. I'm not very happy. My kids are not very happy. So now, a night I did not want to cook.. I'm now cooking at almost 8pm.. read more

Your Delivery for one the taste for another. Delivery is just not good Seems like they just want the money. Could care less how they handle the food read more

Ordered off Uber Eats so not sure if that made a difference but the pizza arrived about 20 minutes later than the latest arrival estimate. Ordered their stuffed crust pizza and chicken BBQ. Both were pretty tasty although colder than they should have been. I'd give them 3.5 stars. Maybe I'll try again and pick it up in person next time to see if that makes a difference. read more

on hold for 5 min for the rep to it know the menu from a whole on the wall... I should be able to call in to the particular store I want to place an order at and place an order. I don't want to talk to AI, I don't want to give you my entire name, phone number, email address and Social Security number just to order a place pick up. read more

Their $9.99 Deal was the best pizza deal I've seen! Up to 10 toppings and can be used on more than 1 pizza in an order. I always order for pickup though the app makes it simple and fast! read more

Domino's Pizza - 2025 14" $9.99 Special Hand tossed Sausage, Chicken, spinach, parm, mushrooms, Alfredo, feta, cheese blend, perfect! - Pizza Near Me - Granbury, Texas

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Burnt pizzas (2) pasta dish and Caesar salad $50+ I called to let them know and they didn't offer to give me a credit or anything read more

I got extra cheese don't seem like it or taste like it, also I had to cut pizza so each slice doesn't fall apart like this. read more

Domino's Pizza - Pizza not cut through - Pizza Near Me - Granbury, Texas

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Great food and I love the friendly staff management has really put a lot of effort into making this place nicer and taste better!

Their food is great... but customer service... eh. My food is always sitting in Quality check for more than 45 min. It seems like they never have a driver or enough drivers to deliver.. I understand the food industry, but if you see that you have a delivery order, and your driver is out, why not wait to make the pizza until the driver is close to being back to the store, and notify the customer of the information... there has to be a better way. What makes this worse, is IM 5 MIN down the road!!! 5!!! read more

Domino's Pizza - My pizza sat in Quality check for over an hour.... 20 min passed this time. - Pizza Near Me - Granbury, Texas

I've ordered from this Dominoes twice, the first time they delivered my food elsewhere, and the second time I ordered for carry out and they gave me the wrong pizza. I will never order from this location again. read more

I ordered online on Friday they called me and said it's too late they're not gonna deliver. I tried to order tonight at 10 pm they called and said they are not delivering today I asked for a manager he's in Vegas this weekend wtf kinda business is this order somewhere else I wouldn't recommend this domino's to someone I hated read more

My biggest problem is I ordered this pizza at 9:05 PM, it showed up at my door at 11:03 PM, The pizza was cold, no flavor. I even called up there after it had been an hour to check on it, they let me know that their delivery driver was coming back to the store and would come back out and it might be another 30 minutes, so I waited another 30 minutes and called back, that's when they apologized and said the driver was on his way. I own multiple Airbnb's in Granbury, I will put a special note in all of my guestbook that reads, "do not order Domino's Pizza", you would be better off driving to town and picking up a pizza from a restaurant. Or they can just order from Papa John's. Beyond disappointed, because I love Domino's, just not this Domino's. read more

In general if you want chain fast food Granbury will deliver with the worst experience you have had at that particular chain. There just isn't enough people who want to work at those type of locations. Tonight they were probably short handed but don't order here if you want hot pizza delivered in under an hour and a half. Pick a local place that will have better service if you are in the mood for pizza. read more

If you plan to get your pizza delivered- order from somewhere else. Every single time we order here the pizza comes out of the oven and sits for over 2 hours. Finally we agreed to just cancelling our order. Will not be ordering from here again. Manager was kind and gave us a refund plus credit but honestly just won't order from here again. read more

Terrible customer service! Delivered our order without either dipping sauce, I called And was given the option of a credit towards a future order or having the sauce delivered, so I requested that the sauce be delivered. No one ever showed up. I emailed corporate, who emailed back saying they would pass along my complaint to the franchise owner. Never heard anything from them. I had issues in the past with this restaurant. Back at the end of March I placed an order requesting it be delivered at a specific time, and it was 45 minutes late. The time after that my order took 40 minutes from the time it was in "quality check" to delivery at my house and it arrived lukewarm. Obviously there are a lot of issues with this restaurant and I will never order from this Domino's again. read more

Terrible delivery service. I ordered 2 medium pizzas at 4:45 pm and waited until 7:15 pm. and still no pizza. So I called to see what was going on and they told me pizza was still not made and the reason was they did not have anybody to deliver it. Would not recommend this location to anybody. Hwy 377 granbury location read more

My favorite pizza place and I am addicted to their pizza because they put tons of different kinds of cheese on it! Wouldn't go anywhere else! read more

A bunch of liars. Waited outside ten minutes for pizza after the timer was up. Supposed to get a free pizza. Nope. A bunch of liars. Pizza isn't worth a crap unless you add extra sauce cheese and meat. That will set you back 30 bucks. read more

11:30pm tonight, I was scared by someone pounding on the front door. I looked through the door and saw it was a Domino's driver. Concerned for my safety, this late, I said through the door "we did not order a pizza" The driver started arguing with me and demanded I pay for the pizza. I opened the door and I explained I did not order a pizza. He then asked how he could get to Apt 102. I said this was 102. And he argued more saying the pizza was for 1200 Apt 102. I told him our address was 1219, Apt 102 The driver was a rude punk. My sister was asleep because she has work at 6AM and his pounding on the door scared her and woke her up. read more

Called Domino's on 8-21-2021 about 6:50 pm and waited on the phone for about 30 minutes and nobody answered. I will not order from Domino's again since they can not answer the phones. read more

Got the extravaganza had lots and lots of toppings was really good and Eric is really nice and friendly seems to enjoy what he's doing and makes his pizzas like he would want his been back several times best so far in Action read more

WORST PIZZA DELIVERY EVER!!! You order, follow the tracker and told it's out for delivery. Nothing comes for 45 min so you call for an update and are told it's just now leaving the store but no worries it's been under a heat lamp. Which is great when you have a lunch period that is 35 min and it won't arrive before you are due back to work. This is the second time I've attempted to order with them. Last time the pizza was delivered 1:20min later than promised and it was cold and nasty. When I called to check about the promise delivery; was told they are a franchise and don't have to follow advertisements nor did they care. Seriously??? So I gave them a pass, and decided to give them another go- can't comment on the pizza yet as I haven't got it and my lunch is over in 5 min. But I can comment on their customer service: it is NOT present at all. I'd give zero stars if it was an option. Be transparent Dominos. Don't tell us it is on its way then let it sit under a heat lamp for 45 min before it leaves the store. When you are in the customer service focused industry you need to be aware of what customer service is. Dominos is a JOKE in Granbury! read more

Domino's dominoes come on now. With multiple pizza companies you of all companies should have the highest quality pizza. But you don't the biggest thing you lack is pizza quality if you can't afford drivers or don't have enough drivers for dinner shut delivery down after a certain time. Don't wait until a driver is 30 minutes out to call the customer and tell them. Shut delivers down if you can't do them all your doing is hurting your company . Get it together read more

Online not working and no answer on phone 1 1/2 hours before closing???? How can you stay in business? Store in Acton does not deliver in my area but answered phone right at closing and ready to happily take my order!!!! Why not store on 377? Can't rate a pizza you can't even order!!! read more

Couldn't be more disappointed!! Ordered at 10:45pm because of a long work day. Arrived home and my daughters were hungry so I hoped on my app because dominos doesn't close until 12pm in my area and the delivery time I is 20-30min it states. I ordered quick, opted for tracking updates and the pizza show it was out the oven at 11:15pm. Waiting 20 minutes with no updates on tracker so I called the store at 11:40pm. I was informed my order went out 10 minutes prior to my call and would arrive very soon. Well it is now 1am and nothing arrived and no one called! Extremely upsetting and frustrating to say the absolute least. read more

Easy online ordering and super fast delivery! Pizza was hot and driver was funny and polite! Thanks for a great experience! We suggest the Philly Cheesesteak and Double Pepperoni pizzas! Totally delicious! read more

I ordered delivery from here on the internet. A large pepperoni and pineapple pizza and an order of Buffalo wings . They asked if I wanted to leave a tip for the driver and I chose 15%, about $4. What I failed to notice was they charge a fee for delivery, also about $4. So, now I'm out an additional $8. Ouch! The food wasn't bad and it was delivered on time, but I won't be doing it again.. read more

I will never give Dominos my business again. I just picked up our order because they don't deliver to our housing association. I noticed that the last couple of times I ordered they didn't bring the cheese or pepper packets but figured it was a mistake. Apparently it wasn't. I asked for them today and was asked if I paid ahead for them. NOW YOU HAVE TO PAY 1.99 EACH FOR A LITTLE JAR OF CHEESE OR PEPPER TO sprinkle on your pizza. I'll be ordering from PIZZA HUT from now on and Dominos can take my points and shove them. read more

I went online to place an order! Their system was down and I'm like it's okay it happens. So I called the store and placed my order. The guys on the call told me "sir,our system is down so we just accept CASH!" I said it's okay I'll bring cash. So I went to get my order, the manager was at the desk and gave her $100 bill! She rudely told me "it's $100 bill and we don't have change! Get the change and then I'll give your order". I politely told her it's not my fault you don't have change. Please do something about it. She the told me "get change or else get out" who talks to their customers like that?? I'll never go to that dominos ever! Just a note for the manager: "lady! Get a life and get your shit together & have some business ethics" read more

Absolutely, everything was terrible. We waited an hour to get our pizza tonight. The Dominos app said it was on the "Quality Check," part of the online riding system. It sat on that part, for over an hour. Also, my boyfriend tried calling them, and he sat on the phone for about 20 minutes, and they never picked up their phone. So, him and I finally had enough of it, and got in the car to go pick it up ourselves. Only then, did he receive a notification saying that our food has been pickup and on the way. We were so elated that our food had finally came, but that was short lived. Once we opened the boxes, you could tell they've been sitting out for awhile. Once we bite into it, it was stale, cold, and had no taste at all. Definitely not ordering from Domino's again. read more

I couldn't give them a half star but they suck every time we use them for delivery they get something wrong r doesn't bring what all we ordered so I would not use them u r better off ordering somewhere else read more

The pizza was not good. Sauce taste nasty, cheese looked and tasted crappy. No flavor at all, to these pizzas. The delivery guy, however, was awesome. Will I order from them again? No way! Oh, and the girl that answered the phone was professional, and good at her job. read more

They have THE WORST CUSTOMER SERVICE! I ordered 3 pizzas & one 2 liter drink. Only 2 pizzas arrivedhow hard is it to read a ticket with 4 items on it? I called to tell them about it & of course no apology was given, only attitude. I asked for a credit for inconvenience but nope! No apology, no credit. Had to wait another 30 mins for the rest of my items. They have lost my business for good. read more

Granbury Domino's Pizza makes a supreme Pizza Pie! Always baked and made to perfection Superfast delivery service Oh yeah the pizza smells so good..order one tonight you'll see. read more

The delivery person forgot to deliver something on my order. I called and the person on the phone asked if I wanted to have it delivered or credited. I said credit it because I was thinking my food was hot and I did not want to wait. I told him it was always something with this restaurant, and he said, "You don't have to be rude." I said, "I'm not being rude, I'm stating a fact." I asked for his name and he said he did not have to give it to me, so I asked for the manager, and he said he was the manager. Wow! read more

Horrible customer service. Which is what it's all about. Without customers, you have no business. Start hiring people with strong work ethics, beginning with management. We will never order from this location again. read more

This Domino's used to be good, but the last couple times the experience has been bad. We ordered pizza a couple weeks ago and it took over 35 minutes to deliver it once it left the store (via the tracking online). I called the store and was told it should have been there. When it arrived, the pizza was lukewarm. The driver was making all kinds of excuses. We called the store a second time and they told us they would give us a free order of the same thing next time rather than credit our credit card. So tonight we called to do that and was told that it would take 2 1/2 hours for them to deliver it. We declined. What a way to make a customer upset. Now they don't make it easy to reorder it since you have to call the store to do it and can't do it online. No matter how busy you are, it should never take that long. Either you don't have enough staff or you aren't doing something right. This is definitely not good customer service. Very disappointed! read more

Called to place an order for delivery & was on hold for 20 minutes, no biggie, I understand places get busy. They finally answered & I asked if they delivered to Tolar, he said no, so I said okay can we meet at TSC, & he said no we can only meet In city limits, I told him it was in city limits & he said we can only deliver to your residence or physical address & I said okay so you won't deliver to my work place & he said I need the address, so I gave it to him, & he responded "that's not pulling up on our system, thank you have a nice night", and went to hang up on me. So I said woah wait a second I'm not done talking. So I gave him the physical address to TSC just hoping anything would work at this point. It worked & he told me they'd be there in 40-60 minutes. Got there & waited an hour so I called back & asked if I misunderstood that it would only be an hour to get the delivery & she said the guy already went up there & asked for my name inside & then left. I watched every person that went in, & there was never a dominos employee that went in, but no phone call to me or anything that he supposedly never found me. I ended up just driving down to the store front and picking it up myself Super Irritating night, & very rude employees, but lesson learned. I won't be ordering from them again. read more

Online ordering was good. Driver showed up. Never said hello just shined his flashlight on the amount and then forgot our sauces. Never said thank you. Wish I had cut the tip which was quite generous. Food was as expected... Go Cowboys!! read more

Called in an order for bacon/tomato chicken - asked how many pieces and how much it was. The guy didn't repeat my order back to me, just said it would be 8 pieces and $14.06. Standing here looking at the menu board I suspect he got my order wrong b/c of the price difference. Ask them to look up my order - he put in a bacon ranch pizza - yuck!! If the online menu listed prices I could have avoided this. Wish the guy taking my order hadn't been in such a hurry. I'm still waiting for the correct order so I don't know how it tastes yet. read more