Not awful. Something like a good three or four which is far removed from my other terrible Dominoes experiences elsewhere this year. So this is pretty good. Timely delivery. Pizza was hot and fresh, which is about everything you'd ever ask for in pizza. Wangs were pretty good. Used to be Dominoes was all we'd ever do for delivery but overall I'm finding them way too inconsistent. In fact, I often don't do them anymore. ...but this one off experience was good enough for me. read more

Domino's Pizza - a pepperoni pizza in a box - Pizza Near Me - Key West, Florida

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Had an excellent experience at this Dominos! Pizza was made very well and the service was efficient and friendly. Will absolutely be back again. read more

First off, the pizza came and was very low on cheese. Not only that but it was also extremely dry, not enough sauce at all. The service, awful. Delivery driver delivered 30 mins after expected and not only that but he claimed it was delivered 10 minutes before it was even delivered. This restaurant has diminished my faith in dominos. read more

The service Is really good and the pizzas are awsome but they take a little bit of time to make them

we order from this Domino's location nearly every week. The food always arrives hot. The manager is amazing, every special request I've had he makes it happen. read more

Ordered online and placed my order wrong and when the pizzas got here I called them up and it was some of the best customer service I've ever experienced. read more

I ordered 8 pizzas in store and walked out in less than 30 minutes. They didn't seem upset when asked and were very responsive and respectful. read more

We've been ordering from this Domino's for over a year now, without incident, so I'm not understanding all the bad reviews. If anything, my only "complaint" is that my order is ready for pickup before I arrive or it's delivered sooner than promised. We've never had bad food or bad service. The employees have always been polite and professional. read more

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I'm in a hotel, so my order needs to be right. They delivered the wrong salad, no fork to eat the wrong salad, Blue Cheese dipping sauce (also not ordered), and cold wings. Service is horrible at this store and NO quality check at all. The app tries to convince you a "quality captain" reviews your order for ten minutes. NOBODY could take 10 minutes and not get this order right. I will never use domino's again...anywhere! read more

Excellent pizza fast delivery. Thats all you need to know I think. Not much else to add.

terrible customer service I called about a pizza that was wrong and they got big attitudes and told me some BS when I brought up the dominos insurance program they raised there tone and hung up on me. read more

The pie was delicious! Service very fast delivery. The delivery driver had the courtesy to call me when he was a couple of minutes out so that I can meet him. Living on an island like this is difficult to get really good service and I have ordered from this Domino's, the only one on the island and it has always been very good. Since it is the only Domino's I had to rated a five star but I would have anyway because of the excellent service that I have received read more

Was in this Dominos on Saturday night. Witnessed an employee sneeze all over a pizza while the manager was being very rude to a customer. Needless to say, we left before ordering. This place is gross. Pizza Hut a few doors down is a much better option. read more

young girl who answered phone was extremely rude and mean when all I was doing was asking about my delivery 55 minutes after he left. food is always cold, and staff doesn't care. They need a new management read more

I really hate giving negative reviews to anybody. But this company hires the worst humans for customer service. I ordered my pizza it took 90 minutes to get to me. So as you can guess my pizzas were cold. I didn't get any of my sauces that I ordered Pepperoncini I ordered. I attempted to call and speak with the manager to resolve this issue. But the real human that I spoke to on the phone told me to fuck off and hung up on me. Pardon my language. I do not recommend ever ordering anything from this company if you do and it's messed up you get told to fuck off and you're stuck with a cold pizza that's not even your order. read more

Fire fleek fam 100% The best ... ever ... def go there .. good job Holy bananas. We order at 1140pm on our way back from the bars and no shit kaboom by the time we walked back to where we were staying the delivery van was smack dead there with our pizza in hand. Flawless execution. 100. read more

Great Pizza! We ordered online and went over to pick it up across the street from our hotel. The order was done very fast; the staff was nice, and the pizza was delish. We got 2 pizzas, cheesy bread, and a chicken ceasar salad. All good. read more

Y'all saved our lives that night; we tried to find wing masters but the hours changed due to covid and we didn't call first sorta like yours changed from 3Am closing to 1am closing which was late enough to feed us! Thank you we appreciated you guys and we're blessed to have called it quits on the search for this restaurant! read more

We ordered two gluten free pizzas and a salad for dinner and we were told on the phone that that would be fine. When we received them we saw that we were not given the salad and we received an extra pizza, after calling the store the manager was super helpful and told us in fact that they did not have salad. Overall bad experience from whoever took the call and the delivery person but the manager who I believe was Zoe, was very professional and super helpful. I will order again due to this manager read more

If you are in Key West and want to order pizza delivery I suggest you choose a different chain. They forgot the ranch dressing and our 2 liter bottle of soda. We, being tourists, young girls with a couple drinks in us, the driver decided to take advantage of these facts and tell us the total bill (which we paid) with a nice tip. We didn't know our friends in the other room had already paid but he took the money anyway, with a big smile! When we got together with our friends and realized we had paid $90 for 3 pies we called the store. The driver was sent to return our cash, and jerked us around again saying he couldn't find us. We did get our $ back with a poor excuse. So please beware. He could be doing it to you too SHAME ON YOU ADAM....TOU SHOULD BE FIRED!!!! read more

I ordered pizza from here the other day. Asked the delivery to be made outside of Raw Bar. We had to come in from the anchorage to meet the driver in 35 minutes. We were there on time. The driver called as we were pulling into the docks and we told him we were almost there. When I walked up to get the pizza the driver was selling our order to someone else. I called the store to tell them what happened and they didn't offer so much as a discount. Terrible customer service in my opinion. There's a couple of local pizza shops that will be getting my business from here on out. read more

AVOID AT ALL COSTS!! Pizza tracker is inaccurate... Waited almost twice as long for the pizza than time estimated. I also received a call from the manager who proceeded to YELL at me that I was a liar after I said I was given an estimated time of 40 minutes. You read that right.... He called me, yelled that I was a liar then he hung up... Very bazar and unprofessional. Needless to say... I didn't eat my pizza because I'm sure they messed with it. I asked the delivery guy if he spit in the pizza and she shrugged his shoulders and said maybe..... One star, only because zero isn't an option. Save yourself the time and stress.... Buy Digiorno read more

The new Domino's pizza IS better! The customer service here isn't all that great though. If you order online, there is this status bar that updates from the restaurant until it leaves to you! I was really impressed by that, now if they treated you better. For pick up, they had trouble locating my pizzas, the place is only 500 square feet, and they lost them! Delivery came to my door, and didn't have change for a $10 bill! Who does this? I ended up tipping $5, plus the $2 service charge, still waiting on my change lol. The pizza is better, so I continue to order from there. A great local pizzeria is Big John's, and they have a more gourmet New York style. read more

Pizza was delivered an hour and a half after it was ordered. I called to ask when it was going to be delivered about an hour after the order was placed in which the response was a few minutes half an hour later the driver comes with a cold pizza and was very rude. DO NOT RECOMMEND. read more

Really want these guys to tell my local Domino's how to cook. Highly recommend their cheesy bread. Insanely good. Personally prefer the deep dish over regular. But definitely the cheesy bread. read more

Little disappointed with this location. The tables in the dining area all needed to be leaned off and there was no reason why they couldn't have kept up with them because it wasn't really busy at 6:30. In addition, they were out of mushrooms...really?!?! There is a publics next door...bad form, who's managing?!? When I was a kid working in a pizza joint my manager would send me to the store to get items before we ever ran out! The counter girls were nice and accommodating and the kitchen looked clean and well kept. Our pizza was ok, the ingredients were poorly distributed, robbing us of the flavors we would have like to taste in every bite. read more

Domino's Pizza - Inside counter shot - Pizza Near Me - Key West, Florida

Forgot my sauces and my 20oz. Soda won't be ordering from them again not to mention not ten minutes after eating the pizza that was ordered I felt absolutely sick to my stomach. read more

We attempted to order a pizza; they hung up on us. I think the phone is still how they receive many orders, so I don't know why it was hard. read more

I ordered a pizza without cheese due to a lactose allergy and they delivered the pizza loaded with cheese because their online ordering process required me to also remove the THREE other types of cheese the pizza had on it. I would think that they would want to give me a call to clarify if I listed " no cheese" and then they saw that THREE other kinds of cheese were listed on the order but instead they piled it on without care. And today I was told they could not refund me since I didn't call at 11:30 pm last night when it was received. read more

I could not give this a lower review. $20 large pizza was burnt, the girl gave me attitude for ordering"wrong" online. Never ever will I order their pizza again. read more

this place is TRASH. I have an allergy to ham and i didn't think I had to mention it to then since I was ordering a cheese pizza and cheesy bread. They sent me a pizza and cheesy break with ham on it, and delivered it to the wrong room TWICE. When I called to file a complaint they literally wouldn't listen to me and WOULD NOT FILE A COMPLAINT. What kind of place is this? read more

Bad delivery timing estimation. We have been waiting for 1.5 hours and still no pizza.

For one their Pizza is almost ALWAYS wrong (i can remember the 1! time Everything was right). Their 'pizza tracker' is a load. Completely inaccurate. NO way 'Pablo left the store' with MY pizza 30 minutes ago when Dominoes is less than a Mile from my house!?! Also one day I accidentally forgot to change my crust to thin crust, I called literally 4 minutes after I placed the order. The guy says, "Ooh well, its already in tho oven so there's nothing I can do." Mean while their 'Pizza Tracker' says its still in Prep! Not 'Your pizza is in the oven,' which is the bar After the quality check (L.O.L.! Yeaa Ok, like, wait. You want me to believe you really actually do that? Right.). I nicely expressed that I did not want the pizza because I do not like that crust and ultimately ended up hanging up the phone and having to pay for a pizza I did not want. Thankfully, the guy called me back and have me the option to cancel the order. Which I did. And went to bed hungry because they did not give me the option to re-order. Four minutes? Really? I pay over 20.00 for a thin crust Hawaiian +a 5.00 tip +An RIDICULES delivery charge (I say its ridiculous because the place is so close!) and of course tax. Ends up being almost 30.00 just for a little thin crust pizza And you can't offer to make me a new one because i called a measly Four minutes after I placed the order and that was too late? Crappy False advertising, low grade, Pizza tracker! And immature store managers cant help the situation. So that was a bit ago. Yesterday everyone wanted Pizza so I order Dominoes (because I'm the picky one and do not like the thin crust anywhere else or I certainly WOULD order somewhere else!). I order Correctly this time Lol. I take off the bacon and peppers too btw, that's probably the most expensive items on the pizza. I ADD extra cheese And Provolone. Which they charge for. What do I end up with? An over cooked DRY as all heck almost cheese-less, hard as a brick mess :( Cost me 22.00+tip 50.00 for 3 people. NEVER AGAIN Dominoes!! Say goodbye to the profit from this household and/or any place I'm hanging outs profit Dominoes (And the manager wonders why hes struggling? (I heard he's looking to sell because of a drop in profit. Its a small island but its bit hard to see Why in this case). Also had an incident a while back with the Same store (only one in KW, unfortunately) where I got the wrong crust, but ordered it correctly and showed the driver (who didn't speak a lick of English or even seem to care) the proof on my iPhone! And would you believe they had the nerve to re-charge me the delivery charge!! And yet another time, (Wow sorry, I didn't realize I had all this pent up frustration towards Dominoes lol guess its about time I let it out!) I got assaulted by my very own pizza! No joke, It was WAY over cooked and I was so hungry and fed up with the bad service that I just tried to deal and eat it. First bite in, the thin crust Snaps! and proceeds to slit my lip realll good. It literally bled for about an hour. Sucked, I didn't know lips could bleed like that. Or that Over cooked thin crust could be so dang Sharp!! Glad it wasn't a little kid eating that pizza! Who's Dominoes would shape up ! I can deal with the cost if you get my Pizza RIGHT every time! Not just once in a while. When I PAY for extra toppings I expect to receive them! I don't know how or who is in charge of topping distribution but they need a serious readjustment. read more

I have a dominos app on my phone and no matter where I went never experienced any problems that could not be handled even if I had to call on directly. Key West LOCATION, HORRIBLE! The manager didn't show any concern in her voice for what I was wanting and they DONT HAVE SALADS SELECTIONS HERE! NO BRAND CONSISTENCY IN THEIR MENU FOR A NATIONAL CHAIN RESTERAUNT! I loved using the app and getting the planes that I signed up for but they could not honor that here in Key West :-p This location sucks because of that read more

Ordered extra cheese and there was cheese ... On 1/4 of pie. Called and asked what kind of cheese, was told mozzarella..Never had moz that tasted like that. There was cheese only on the bottom third of each slice. The cheess was gritty and crumbly. Yuk! read more

Domino's Pizza - Done eating this. Extra cheese pepperoni and mushroom pizza. - Pizza Near Me - Key West, Florida

This is the first place for dominos with a dine in and you can see your order getting ready in front of your eyes and enjoy the taste immediately simultaneously seeing your favorite matches and staff were friendly but as this place is very busy the service may take little long than usual so need to be patience for your food... best place to hangout with a bunch of friends and family read more

Domino's in Key West is just as any other Domino's. On our last night here, we stayed on a boat and wanted to order food in. This was one of the few places that delivered food here. The delivery was very prompt and order was accurate and tasted like any other Domino's. We were worried by the other reviews that the delivery would be delayed, but we were surprised on the prompt delivery. So I would recommend this as a good option if you want your food delivered in Key West. read more

So far so good fast as can be and not just cause they are a chain dominoes out here are on par. Thank you key west

Dominos has definitely come a long way. Pretty good pizza. I recommended the thin crust Philly Cheesesteak Pizza, Buffalo Pizza, the Extravaganzza Feast pizza, parmesan bread bites, and lava cakes. read more

Their delivery driver drove up to my hotel at 12 AM just now blasting his music for all to hear that were trying to sleep, then drove off in his muffler-less car. Asshole. So glad I can get better pizza where I'm from. read more