Got 14 pizzas for a big event so used their online ordering app and used a coupon for 7 pizzas for $10.99 and regular price for the others. Everything was great and came to order . The only issue was that we felt both cheese pizzas came without enough cheese even though we asked for extra cheese. Still okay but all the other pizzas had plenty of cheese The driver arrived exactly on time and brought them all upstairs with my help read more

Phone order. According to the "tracker" the driver left the store with our order at 4:22 pm, it's now been 40+ minutes out food has been on the road (we live 2 minutes away by car). Been on hold in advertising hell for about 8 minutes, then someone picked up and had static on the phone- then hung up. Still no pizza nearly an hour later. When food arrived the box was warm, the food was tepid. read more

Ordered pizza from them couple of days ago... it was perfect! Delivered in a timely manner. Tonight...not so much! 40min in the "Quality Check" Status... meaning out of the oven, sitting there... waiting to get into a car and sent on the way to me. But now it's almost been an hour after ordering. (Estimate was 20-30min on the app). WTH?! I call to check up on it... "your pizza is on the way" they said, without me even saying anything. Haha! Probably an automatic response because everyone orders pizzas online, and anyone calling is checking in on why their pizza isnt there yet. I told him that my concern is that my pizza will now not be hot since it's been sitting for so long! His response "it wont be fresh out of the oven... but it wont be cold. We're doing the best we can! You can expect us to have drivers drive each individual pizza to people right when they're done! We'd go outta business" I hung up. I'm wanting reasonable, timely delivery of my pizza... or communication to why that's not happening and some compensation for it! Here's a free 2-liter of coke. I'm so sorry we took so long! Here's $5 off your next pizza! Something that shows that the service wasn't to the standard that they should deliver. Sorry...that's kinda the deal. Your app...not mine. Your progress bar, not mine. Don't order from these guys! read more

Domino's Pizza - Pizza Near Me - Pacific Grove, California

Spent so much money at this place over years --I'm a regular customer-- but today there's a new guy there so rude, mannerless and inept so I'm not coming back. I'll go to Mountain Mike's where they are always professional, friendly and nice Plus Mountain Mike's has better quality pizza read more

Total flipping joke. I wait an hour for delivery every time I order from this stupid dominos location. This restaurant is a total joke. If you dont want to wait 90 minutes for pizza then dont order here read more

First time eating Dominos. Decided to take advantage of the $7.99 large pizza deal. Got the pepperoni, ham, and olive. Did carry out, staff was nice. Got my pizza within 10 min. Got home and took a bite, so bland. All I taste is the olives, which taste like the can they came out of a can. First and my last trip to dominos, would rather spend the extra $5 at mountain mikes or Pizza my way for a better eating experience. Had to pour a bottle of ranch on it to eat it read more

Domino's Pizza - a pepperoni and olive pizza - Pizza Near Me - Pacific Grove, California

Tonight I got off work a little bit later and was hungry after I got off work so I decided to order some dinner from Domino's. Unfortunately the restaurant put in that my order was being prepared after I sent in my Uber eats request and they never prepared it. They falsely put it in that they were preparing it and we're not. Just really sucks because I've been waiting about an hour for this food now and if they were not open and could not make the order I feel the restaurant could've called me and told me so I can at least order something else for myself to eat tonight. I will now be going hungry tonight thanks to Domino's I will not be ordering again. I am very disappointed... Not only did they lose me as a customer now my boyfriend who is a frequent customer does not trust Domino's anymore either hope the restaurant can get it together and do better for future customers read more

Since I'm a vegetarian and gluten free I decided to try their new tots. I got the cheesy ones which sounded good. They were delivered with my partners pizza & cheesy bread. They tasted as though someone had dropped a container of salt on them. After eating 4 tots I threw them out. They were awful. Why would dominos think the lunch none of us liked as kids would be a good idea now? Oh maybe the extra salt would make them more palatable? It didn't. read more

My first pizza at this location was nothing but dough. They're current deal offers a medium with two toppings for $7.95. I ordered a pepperoni, sausage and double-mushroom for which i got charged $16.00, and the pizza consisted of four slices of pepperoni, maybe the equivalent of one large button mushroom, and about 1/8 a piece of a normal sized sausage. I know flour is expensive, but folks that is all you're getting when ordering a pizza. This franchise owner does not care about your taste in pizza, so eat at your peril. I wish I had taken a photo. read more

Our pizza was fresh, fluffy and delicious! We ordered handtossed pizza with spinach, tomatoes and feta cheese.

Must be just a Dominos thing that they do not believe in a decent amount of sauce. Because unless I ask for xxtra sauce this is what I get. Since there's not a decent amount of sauce my pizza dries out and it tastes like dry cardboard. C'mon guys! read more

Domino's Pizza - Pizza Near Me - Pacific Grove, California

For more honest reviews visit my profile Your not legit until the guy in the blue pick up shows up lol that old man comes rain or shine.much love never had a problem read more

First time I ordered here it was perfect. Lady was nice and punctual. This time I ordered today at a bit after 11:00am - nearly two hours later I call and the guy was just leaving with my pizza. I understand a lunch rush, but not two hours for a delivery. I would've canceled the order knowing if it was going to be more than an hour to deliver. Plus the pizza tracker went back to baking at one point. I feel almost cheated for the tip that I gave online because the first order was good. Seriously. What the actual fuck? read more

I ordered two pizzas and wings with dipping sauce, ranch. They forgot the ranch. I called them and they said they'd only credit me a ranch or they can bring me one in an hour. I don't like wings without ranch, so I said to bring me one later. They were all so rude about it. The delivery girl came back and banged on the door, practically throw the ranch in my hand, and with an attitude said "here's your extra ranch" as she rolled her eyes and stormed away. YOU messed up not me. I had tipped her and was going to give her more once she came back with the ranch, but didn't after her extremely rude attitude. read more

We have been steady customers of Dominos at Country Club Gate having ordered take out as often as weekly. Periodically we order for delivery. Our last delivery order was just a pan style, nothing special. After waiting 60 minutes we gave up and cancelled the order. Our last two orders were both for pick up. I waited in my car for 20 minutes after it was to be ready and the last one took 40 minutes after the site told me it would be done. When brought up to the employees I received a "care less" attitude. Based on the long delays, poor service and indignant attitude of the staff we will not be back. Luckily there is no shortage of pizza places here that want our business! read more

It's the same pizza they make at every Domino's Pizza across the country, nothing fancy, but good for cheap filling food. PROS: Cheap, Basic, Fast delivery, Chicken Bacon Ranch Sandwich, Lots of different drink options (Cherry; Diet & Regular Coke, Sprint, Barqs Root Beer, Fanta, Dasani & VitaminWater), they always get my order right (unlike Papa Johns), lots of sales (which you can view on the website). CONS: Nothing Fancy, sometimes the bacon on the sandwich is chewy/fatty (So I've learned to inspect before eating), website does not allow you to place delivery orders for some areas that they do deliver to. read more

Domino's Pizza - Cali Chicken Bacon Ranch - Pizza Near Me - Pacific Grove, California

Maybe it's this location only, but the two times I've ordered from this location, my experience was terrible. First time I did a carry-out using the web. After ordering and receiving my receipt and the confirmation email, they said they never got my order once I arrived at the store--thus I had to wait literally 30ish minutes to get my pizza. For the mistake on their part, I received no apology; all I received from the employee was that they have to charge me if I wanted red pepper flakes. I busted out laughing...What a joke! Second time ordering, which was today (I thought I'd give them another try) I received the pizza on time, however, once home, I opened the pizza box to find the pizza in a terrible condition. First, I don't think the pizza was fully cooked--by the taste of cheese and the toppings--and due to all the air bubbles in the dough prior to baking, half of the pizza had internal air-pockets. These air-pockets made the bottom of the pizza to split from the top, making it difficult to eat while degrading the taste. Due to all the air-pockets and the crapastic placements of cheese and toppings, the pizza experience was terrible, and more than half was thrown out as I couldn't force myself to eat the pizza. As a pizza place, how can this branch stay in business when it has difficult time making pizza correctly? It boggles my mind! read more

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Friday evening 6/15/18: Called in for delivery and holy crap, the man (actually sounded like a kid) who picked up the call was extremely rude and lost in space. With a very rude tone of voice; Asked me what I wanted.. Didn't offer deals or try to upsell anything.. Didn't ask how I would be paying.. Didn't ask for my name or number.. Didn't give me the total cost.. Didn't tell me an ETA.. NOTHING. Very, VERY poor customer service. Had my wife call back, the same guy made her lose her cool and decide to cancel the order.. It was that bad. We ended up ordering from elsewhere. Haven't had Dominos pizza in years, and will definitely avoid this one the next time we're visiting from out of town. read more

Just received the pizza/pasta/dessert delivery of my dreams. An angel sent Walter to my home to deliver me to salvation. I can rest assured knowing I've eaten the best pasta on earth. Thank you. read more

Domino's Pizza - Pizza Near Me - Pacific Grove, California

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We have been regulars at this dominoes for a while we usually get great service Sarah is the best and the protection with gloves and masks essential for food safety. We ordered take out yesterday at 4:30 pm May 16, we ordered a large pepperoni pizza with extra cheese and sausage on half with parm bites. What we received was sparse cheese sausage and pepperoni. The crust was too thinned. It was disgusting. Taking our time to create great food is essential to families as caregivers around the world. It was a busy Friday, but shortcuts and excuses should never be taken in desperate times. read more

Domino's Pizza - a slice of pepperoni pizza - Pizza Near Me - Pacific Grove, California

Pizza is crazy expensive here but dominos is affordable and actually tastes really good. They are always fast on delivery and the delivery drivers are always very friendly, especially Andre. Don't forget to tip your driver! read more

I am 9/10s of a mile away from there location yet delivery isn't available. Staff is a bunch of teenagers. If they aren't they surely act like it! Very unprofessional look elsewhere! read more

I've been trying to place a delivery order since 9:30 called 8 times no answer. Tried placing an online order and that won't go through. This happens all the time at the PG domino's. Try and out your order in by noon or they won't answer the phone. Mountain Mike's here we come. read more

Ordered pizza. Had severe diarrhea within an hour of eating it. I don't know if the employees didn't wash their hands but never coming here again. read more

I called before they closed and whoever answered said they were closed already. Come on. Avoid this shop if you want to be treated as a customer read more

OBVI not the best pizza probably not even that lovely in most people's eye. But the fact that I can walk in and get 3 pizzas in less than 15 mintues for less than $20 is AMAZING to me. I give them away like hot cakes to my friends because let's be honest I don't want to be the only one eating $5 pizza. If I'm going down, I'm taking 10 people with me gosh darnit. No really, it cured my pizza fix temporarily... read more

The thing with the PG Dominos is they lack consistency. I've ordered pizzas at 10pm and they are the best pizza I have ever had. Exactly as I ordered, plenty of sauce and toppings and just mmmmm. And then I have ordered pizzas earlier (like today at 4.30pm) and they are just disgusting. Barely any sauce, stingy with the toppings, and the pizza is cold when it arrives and burnt all around. I just need to stop ordering before 8pm or on any expected busy day. Seems like they don't know how to handle a rush hour. I always order online, so there can't be any confusion with my order, but it's a 50/50 if they get it right. Probably also easier to make it good later at night if the manager has already left and they aren't held to topping restrictions. read more

Domino's Pizza - dry as a bone, even though I ordered extra sauce...cold and burnt too, but pineapple is good and I'm hungry... - Pizza Near Me - Pacific Grove, California

I don't understand why you have operational hours if you close your store before hand. Called an hour and a half before closing and their line was busy. Called over and over again, never answered. Management needs to correct that because that is not right! read more

Extremely slow delivery times more often than not..... we are creeping up on 2 hours as I write this....

We were at an AirBnb in Carmel, and we were just looking for a place that was still open, because it was late at night. This dominoes was our shining beacon of hope. Whoever was working this dominoes at night was awesome with customer service. And our pizza was delicious! read more

It's dominoes! They did everything as expected and the pizza was as expected. The fact that they deliver is a plus. Also, they're probably the cheapest pizza in town. read more

I normally never Yelp reviews but I believe this Dominos has quality staff, the delivery drivers are friendly and their customer service is top notch! My orders are always correct and delivered hot. Stay awesome! read more

Horrible experience! The person who took my Order didn't even know what there specials are they were promoting! Manager no help and obviously was bothered I requested to talk to her! I got every excuse In the book. I actually didn't think I was even gonna get the pizza! When pizza arrived the delivery guy was talking back to me about how I should be nice to the manager! What ever happen to customer service. People owning up to there mistakes? The customer is always Right! Never Again, will I eat or Order from this terrible establishment! read more

After losing the Battle For The Bill at the Great Allegheny Pizza Joint to Robert E. Lee, Ulysses S. Grant famously said,"war is not won by beer and pizza alone." No wars will be won, much less fought, over Domino's pizza-like food product. Yet it isn't the worst around. Little Caesar's product is inedible, and what's on offer at "Pizza" Hut makes me wonder if what they sell isn't the reheated droppings of Jabba the Hut. I actually kind of like Domino's--when I'm in the mood for Domino's. Don't think of it of pizza, and you can enjoy it. Wash it down with cheap beer or lots of cola and/or root beer, and you'll be swept back to your college and/or high school days. And the kids. What kid doesn't like hot grease? Add the carnivorous goodness of toppings made from barnyard animal by-products, and you'll be the kids' hero! (Unless, of course, your children prefer broccoli and tofu.) read more

Do you want to wait over an hour for cold pizza? If you do hit this Dominos up, they will be sure to make you wait and give you freezing cold pizza. The "Pizza Tracker " announced that my pizza was leaving the store at 6:42, hum right down the street sh read more

Everybody was very nice. Hold time was very short. Prices were very good. Pizza is a lot better than it used to be. Dominos has stepped up their game. read more

What can one say? All that technology, with their sexy "tracker" showing a smooth transition through the ordering, preparing, baking, quality check and despite saying our pizza was on the way, it took just short of an HOUR to receive our barley warm pizza. Given they are 1.2 miles from our hotel, I can't imagine where the driver disappeared to! After we waited 35 minutes, we called them. After being on hold for over five minutes, they told us "it'll be there in five minutes." Ten minutes later it arrived -- nearly cold. Thank goodness we had a microwave! Should have gone to Jack in the Box! read more

Staff and the customer service was on point! The wait for delivery is always ~+45 minutes to an hour. This location has messed up several times but things always can get fixed :) read more

If you're looking for good delivery pizza, GO ELSEWHERE! Extremely disappointing service! We ordered a pizza last week, it arrived dry, burnt and disgusting. I called back and spoke to the manager who gave us a credit for another pizza. I ordered the replacement pizza today, and an hour and a half later - still no pizza. I called and was told that the pizza had been "racked" an hour after my order, and the delivery man was "at my door". I told them I would not except an hour old cold pizza. I was told I would still have to pay the delivery fee of $4.88. The manager said they only had one delivery person and it was raining and Sunday. Not my problem. A large corporation should have a concept of how to staff their stores. Overall experience was disgusting. I will never do business with dominoes again. read more

Plan on spending an hour and a half waitng for any online orders. Sometimes the pizza has been trashed.