Inquired about pricing and scheduling an appointment through Yelp and received a response right…read moreaway. Prices are competitive and I was able to schedule an appointment that same week. Vince showed up to the appointment with someone else (seemed as though they may have been training?) and was VERY thorough, but completed the inspection in less than three hours (2700 sq ft home). I received a detailed report with pictures by the next morning at 8 a.m. with very clear recommendations. My only complaint is they don't take cards of any sort (personal checks and maybe cash). I would definitely use StepByStep again!

Shortly after move-in we found totally destroyed by moisture floor under the shower pan and water…read moredripping from the ceiling in the living room. Inspector and his insurance company rejected to cover any cost relevant to this damage. Please save your 400 bucks and hire good contractor which will do the same job but for much less. UPDATE: Vince, I didn't get anything like claim ID so I'm not sure that my request was properly handled and communicated to insurance company. You are talking about months after but it is weeks, and you saw the pictures - it is developed well before purchase of the house. I'm attaching the photos. It is sooooo obvious that it was there years before your inspection and you failed to identify that.

Bobby. is. amazing. I found him on Yelp, and when I called him his first words were "I can't help…read moreyou because I am injured, but I can help you find a good alternative." He then spent the next 31 minutes on the phone with me (with no expectation of financial compensation of any kind) talking about what I was concerned about with the house we were looking at, where it was, when it was built, what the previous owners did to it, and tailored a list of specialists that he trusted in the areas that we had concerns. He truly loves his work, he is incredibly thorough, and you should call him now.

Bobby is very knowledgable and experienced. He also goes beyond the call of duty to help solve a…read moreproblem.

James has now inspected two homes on my behalf as a buyer. I can't say just how pleased I am with…read morehis services. His work is meticulous, and a thorough report with images and suggestions is provided quickly after inspection. On top of the report, James took ample time before and after the inspection to research the property and clarify certain codes and guidelines. James schedules his inspections to allow himself more than the standard time with each client, shows up early, and stays as long as he needs to. With the additional time James has taken to speak with me about results and go over recommendations, I'd say his services are not only above and beyond what I've come to expect from other inspectors, but a tremendous value. James also partners with a team of masters of their respective crafts. From them, he was able to get input on best steps forward and contacts for future inquiry. I'm happy to say that after James is done, there are no gaps or questions unanswered. Would recommend and would certainly hire again.

James Newbold did an inspection for us last week on a 1947 home in Ann Arbor. He came highly…read morerecommended by way of personal friends, and exceeded our expectations. He was methodical and thorough, leaving us no doubt that he completed a quality inspection. Additionally, he was welcoming of our participation, and thorough and knowledgeable when answering questions. He is patient and understands the needs and concerns of home buyers. I highly recommend James for home inspections, and he will be our first call should we need a home inspector in the future.

Lon was an absolute expert (he actually inspected the home we bought decades before). Walked…read morethrough everything point by point that around the home we were purchasing. Super knowledgeable and truly independent (we've been burned by inspectors too close to the realtor before). Also provided information on different fixes and said which we should bring in expert help on. Made himself available after the inspection to talk through any questions are had. Couldn't have had a better experience during a very stressful time. Highly recommend!

Jessica was excellent. She clearly knew what she was doing and provided my company with a thorough,…read moredetailed inspection report. Thanks to her, we had a clear understanding of the issues with the property. The company was also very responsive and timely throughout the process. I would definitely use this service again and recommend it to others.

Rob is, hands down, the best home inspector I've ever worked with. He's incredibly knowledgeable,…read morethorough, and efficient -- the kind of inspector who truly does not miss a thing. His attention to detail is unmatched, and he offers an extensive range of services that make every concern or question easy to address. What really sets Rob apart is how far above and beyond he goes during the inspection. He takes the time to explain what he's seeing in real time, provides clear on-site feedback, and makes sure you understand both the big picture and the small details. He will not waste your time or your money -- he's honest, direct, and highly skilled at what he does. Rob has been the third home inspector I've worked with, and he is by far the most qualified, experienced, and proficient in his craft. He's also consistently on time and incredibly easy to work with. I 100% recommend him to anyone who wants total confidence in their home inspection. If you want someone who is truly on your side and knows what they're doing, Rob is the one.

I found Rob in Dec. 2023 through the NACHI website:…read morehttps://www.nachi.org/certified-inspectors/rob-zorzan-certified-master-inspector-cmi-166517 His resume and certifications alone got me to call him. One of the most qualified in the Metro Detroit Area! Rob was extremely detailed and meticulous, had specialized equipment to gather and document his findings, and still made time to answer my questions (though we respected his time as well to keep on schedule). After the inspection, Rob used a handy software-based tool with all his documented findings, images, and descriptions. It was very easy to export a PDF report or filter + make notes. Rob also made time to review the report with us and helped us prioritize the most impactful repairs upfront to get our house up to our standards! So worth the cost, and now we've got a prioritized checklist of things to look at. Thank you, Rob!

Had a great house inspection experience with Dan! He was very thorough, patiently answered all our…read morequestions, and was clear in his explanations and recommendations. The final report was delivered hours after the inspection, and not only included good photos and detailed notes, but also product recommendations for fixing minor things. Super helpful for us to build our "to do" list! He was friendly, professional, and efficient.

We used Integrity Inspection when we bought our new home in Ann Arbor. Our realtor (Trevor…read moreMcIlwaine of the Bouma Group) recommended them, and we were very pleased with their inspection and particularly with the thoroughness of the process. I strongly recommend them.

We have worked with Andy twice, and he is wonderful. He is professional, timely, and responsive…read more His fees are reasonable. His reports are detailed and precise. When we bought our home in 2020, Andy did the home inspection. He found details that needed repair, which we had on our radar and later handled. When selling our home 5 years later, Andy did the mandatory well inspection (a Washtenaw county requirement). I would highly recommend him for any inspections.

From the owner: We offer our customers a wide range of added services to choose from, as well as a professional and…read morethorough home inspection. Radon Testing Mold Testing FHA/VA Water Quality Testing Wood Destroying Organisms Inspection Indoor Air Quality Testing Drug Residue Testing FAA Licensed to fly a Drone for those hard to inspect roofs. (No extra charge.) Well and Septic Certification for Washtenaw County. (Time of Sale program).

Clearly, Kevin has earned his 5 star rating as a top notch home inspector. His service addresses…read moreall of the facets of home buying that are important to potentially nervous home buyers. Namely speed, timeliness, depth of reporting at a more than reasonable cost. I contacted Kevin the day of making an offer on a house and he was able to schedule me the next day (extremely important when you have a short window to complete the inspection). He actually arrived early and began his inspection before I arrived. Once he completed the inspection, he took a substantial amount of time to review his findings with me in a way that I could understand, prioritizing items which he considered most critical. Most importantly, based on his findings, I was able to negotiate a $3,000 reduction in the offered purchase price of my home, which was almost a 10x return on investment in his service. What I appreciated most however, was his willingness to be available via email after his report was issued (a 24 hour turnaround) to answer my questions as I made decisions on hiring contractors to remedy the issues he identified. His replies were very timely, within a day of asking a question. The result of his service was essentially, peace of mind. I was able to enter into a contract to buy a home with my eyes wide open, knowing exactly what I was getting into. And it was precisely this factor which causes me to recommend Majestic Home Inspection wholeheartedly.

I am an out of state investor and I hired Majestic to inspect multiple properties in Toledo. From…read morethe very first contact, Kevin was very professional and a great communicator. He even worked with me on a bulk discount and outlined a great game plan for inspections before and after renovations on multiple properties. The actual inspection reports blew me away. Kevin includes a lot of detail and records both photos and videos with his own audio commentary and suggestions for fixing any deficiency he finds. I've worked with many inspectors and Kevin's videos are above and beyond. Kevin also has a great online portal for viewing and sharing the reports. This portal also has a handy tool for generating and sharing a repair request list to help in negotiations. All in all I'm very pleased with Majestic and will use them again for all my inspection needs in Toledo. Kevin made sure we went over all his observations on the phone and made sure to answer all my questions.