Returning to my cottage after an absence of ten weeks I discovered that squatters - mice! - had taken up residence. Not surprising given the cottage's location in West Marin, but not welcome to stay either. I was referred to Brian at Done Right Rodent Proofing by another business that did not service my location. Best referral ever! I called, left a message and Brian called back promptly. He visited my home on a Friday afternoon to perform an inspection to address the issue. He quoted - with a warranty! - and I accepted. That SUNDAY he performed the work. Sealed all possible entry points, baited and placed traps, gave me instructions and I keep him updated. Within a week, the issue was resolved. An additional week of monitoring confirmed. Brian is knowledgeable, diligent, no nonsense and hard working. He provided the service I needed and expected. He is salt of the earth. I HIGHLY recommend his services. I know that if need be, I would not hesitate to call him. As should you. Thank you Brian for your expertise, integrity and excellent service. read more

I am a San Rafael resident. I was referred to Done Right from another company because they are one of the few pest companies that will work on townhouse. From the website you would think a slick van would show up and the person greeting you would have his name embroidered on his shirt and a business card. That was not the case, but don't let that deter you from doing business with Brian. He is polite, professional and responsive. The night before the work was done we heard rodent activity in the walls. Since the work was complete, we have not heard any rodent activity. I feel his rates are very reasonable and the follow up good. I would recommend Brian and his company. read more

With an unidentified pest problem, but clearly one that needed to be dealt with, we found Brian at Done Right Rodent Proofing! What an incredible find that was! Brian was on time and able to identify all the entry points on the perimeter of my home and then came inside to find another significant number of issues that led to the problem. He was fast and efficient and explained everything in great detail, so I felt completely confident in the remedy. I am highly recommending Brian Ames and his company! read more

"I cannot recommend Done right rodent proofing enough! We had a serious rat issue in our attic and crawlspace. From the first phone call, they were professional and responsive. Brian came out, did a thorough inspection, and explained exactly how they were getting in. They sealed all entry points with metal mesh, set up traps, and followed up promptly to remove them. It's been weeks and we are finally rat-free. Excellent service and worth every penny!" read more

Brian is great to work with and he gets the job done right, just like the name says. He was prompt, communicative and his pricing is more than fair. Best of all, he solved our rat problem with his expertise and skills. I am a very satisfied customer and I enthusiastically recommend Done Right! read more

Brian made it super easy to book his services and got the job done quickly and efficiently. He proofed my landlords whole garage and cleaned up all the rat droppings. My roommates and I are very happy! And there is a two year guarantee on the pest proofing. read more

I am glad I got in touch with this company. We have been rodent free since Brian came. We needed a professional with a humane method of keeping rodents out of our home and garage. We tried to block entry points ourselves, but Brian has the knowledge to do this correctly. Thank you, Brian read more

Everything went super smooth. Brian is really responsive and came as soon as we needed him to. So far so good on the rodent proofing. Thanks again! read more

We have a rental cottage behind our house. Its storage shed sits between the kitchen window and the property fence, a raccoon highway. Attracted by the cooking aroma, the raccoons would drop by frequently at night and deposit considerable poop on the roof of the storage shed. I went on Anji, and Done Right responded almost immediately. We scheduled a bid. The price was reasonable for supplies and labor. Within two days, screen barriers were installed to close the narrow gaps on both sides of the storage shed and a substantial length of pigeon spikes along the top of the fence. So far, so good. Excellent service! read more

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Brian responded immediately, showed up exactly when he promised, did a thorough job and had very fair pricing. And followed up afterwards, too. He also came back to repair some damage he discovered on our roof. Totally not expected but very much appreciated! Thank you, Brian! read more

Brian 's work is excellent . He rodent proofed our home inside and out. No further issues one year later . He stands by his contract , shows up on time . read more

My experience is identical several other reviewers, almost verbatim. Everything started out great. Brian was very responsive, and instilled confidence in his trade by explaining a whole lot of things he observed and will address. We paid him $500-something in cash (that's the first thing he asks for before he even greets you) to seal up our house to prevent anything from getting in the crawl space. A couple of months later we started finding mice again. I asked him to come back out and check on things as he offers a 2 yr guarantee. I texted him multiple times... one time he replied and said he would come back on a certain day (but never did). After that he has chosen not to even respond to other messages. read more

Unfortunately I had the same experience as Jon W. Back in October 2023 I called Brian after a plumber found rodent droppings in our crawl space. Brian was, at first, attentive and responsive, answered my initial call quickly, came and did the inspection, and "rat proofed" my house all within about a week... then he disappeared. He didn't come back to check the traps and didn't communicate when he'd be available. I paid upfront because of all the great Yelp reviews and because I know someone else who was very happy with Brian's work. I wish I wouldn't have because maybe then I would've seen or heard from Brian again. His price seemed reasonable for the full service, but I didn't get what I paid for. read more

Brian was referred to us by our good friends and they were very pleased with his work and results. We called Brian and he was extremely responsive and came out that same day to assess the situation. Within two days he was back to inspect our house. We had noises coming from the heat ducts for about a week. After Brian performed his work, the noise stopped. We were relieved to say the least. Brian set some traps under the house, however, there was no evidence of a rodent nearing the trap. He guarantees his work and ensured us we would be rat free within 5 days. I did not have a huge problem (that I knew about) but the peace of mind knowing the entire perimeter of the house was inspected for any entry points is worth it all. He did not disappoint and we are so glad that we contacted him. You won't go wrong using Brian for your rodent extermination needs. read more

After paying Brian 300.00 for setting up a one way trap for possum. He noticed rat droppings inside of vent and said it would be another 400.00 for rat traps and proofing. Since they are eating up the underneath area I paid. It caught 1 rat that I removed. It's been almost 3 weeks of calling him to reset them. He asked if I knew how to set them. After 700.00 why me? Now I'm trying to figure out how to get repaid if he will not respond. read more

We have done EVERYTHING to prevent mice and other rodents from getting in our house and cars! They kept getting in, over and over, even after spending THOUSANDS on rodent proofing our vehicles and having Orkin service and doing everything humanly possible to prevent them from pooping and peeing all over and contaminating everything! It's been a losing battle for a very long time. We always thought that mouseproofing from the INSIDE was what had to happen, but Brian at done right explained what I had been doing wrong all these years! We had to seal the entire OUTSIDE of the house, and that's exactly what they did. Brian and another worker carefully inspected the entire house with mirrors from the ground up, and sealed everywhere that could have been a potential entry point with cement, and all of it is virtually invisible for humans to see. Since then none of the inside traps in the garage have had any activity, and everything is good. Hopefully it'll stay that way. There's a two year guarantee on their work, so they will come back and fix it if there any any issues. For people that live in the mountains with millions of field mice, THESE GUYS ARE THE SOLUTION! Thank you! read more

Excellent rodent proofing, cleaning, & vapor barrier replacement. This is the second time that I have worked with this company. They are very responsive, quick to respond, and do great work. Their prices are very reasonable, much better than the "national" companies. read more

Everything started out great. Brian was very responsive. We paid him $500-something to seal up our house to prevent anything from getting in the crawl space. A couple months later we started hearing mice again. I asked him to come back out and check on things as he offers a 2 yr guarantee. I texted him multiple times and he finally came only to say he had to come back another day. After many, many more texts, more "family emergencies" on his end, and many mice getting inside our kitchen we have thrown our hand's up. Clearly the rodent proofing didn't do it's job. read more

He "rodent-proofed" the house, but never came back to change the traps. He provided a variety of excuses. Not great.

Brian came out and within 5 minutes identified where the rats were getting into our home. The roof was the main issue. The rats had eaten their way through the stucco where parts of the roof design allowed them to and gained access to our attic. Once in, they could and did get to all areas of our house. Brian fixed the entry points using wire mesh and left traps .... I reloaded/reset the traps every time we got one. In the end 7 rats were removed. We found they had done damage to electrical wiring in the attic at least. Brian is genuinely thinking like a rat in terms of evaluating likely behavior and activity. He clearly has a lot of experience read more

Brian showed up on time despite the heavy rain and did a great job. One thing I will say, he didn't want to prioritize my job over spending Sunday with his family; I liked him for it as a person! read more

Brian is the best in the business. We are a real estate team and use him for the homes we sell, our personal properties and we recommend him to clients because he is so reasonable, knowledgable and responsive. You can text/call him anytime and he always responds quickly. He's the most affordable and also really knows what he's doing. Highly recommend Brian and Done Right Rodent Proofing! read more

Brian was great! I was immediately comfortable with his knowledge and experience from the first phone call. he offered me the right solution for my specific situation. it was not a square-footage, one-size-fits-all solution, like I received from another bidder. as a result I was happy to accept Brian's bid, knowing that it was thoughtful and fair. The work was done quickly and neatly. I feel very lucky to have had him do the work. read more

Done Right Rodent is responsible and reliable. Quote is very reasonable and affordable. I would recommend this business as they were on time and got the job done. read more

Brian is exactly what we needed. Responsive, effective, and reasonably priced. He came in and assessed our situation quickly and was able to schedule do the proofing the next week. After a few dicey days (due to rodents, not Brian), he gave me tips to ensure we were on our way to be rodent free shortly thereafter. He is thorough and no nonsense. Highly recommend for quick and effective rodent proofing read more

Brian knows the science of pest home invasion and was able to find tiny micro spaces where they had managed to get into our walls. He seals the holes, sets traps and then stays on the job for a year to make sure he figured it out. He's a bit taciturn but he shows up and does the work himself and takes it seriously! read more

I am pleased with the results of my dealings with Done Right. My problem was with persistent raccoons (is there another kind?) trying to gnaw their way into my attic. I had the original framer of the house come out to repair the damage, but he didn't know how to prevent a future occurrence. Brian, from Done Right, screened off the potential entry points. He had to deal with a steeply-pitched roof (and one that was quite hot in the afternoon sun) and he did it - an unpleasant job I would not have attempted myself. So, five stars! read more

I only do reviews on yelp if it is extremely good or extremely bad - in other words a big green light or completely stay away. If you need this service Brian A. the owner is the man! The response rate, pride of ownership, and in-depth knowledge of the subject matter is abundantly clear. Let this man do his work and he guarantees the results - what more can one ask for. Work ethic and knowledge base is second to none - I am so glad I didn't go with one of those big-box companies. Brian is a great example of a true expert who rolls-up his sleeves and gets it Done Right. read more

DO NOT use them. I called for the service and the property was treated, but problem not resolved. Brian insisted on cash payment after the initial treatment, which I was not informed before the job. The rodent problem continus. Brian would not respond after repeated requests, then he said there was a family death, and still didn't respond dispite a two-year guarantee on the invoice. It's like he took the cash and run. They have no email contact either. How did they get the 4.5 stars review? So misleading. read more

I think this company was fantastic. Brian was the one that showed up and was so professional and on time. We had such a problem at the house with rats and he sealed up all the holes and we have now been months without any issues. I would very much recommend Brian. Thank you and hopefully I will not need you again :) read more

Brian is so knowledgeable about pest control. He arrived on time and has been checking up to make sure the rats haven't returned. He also sealed up holes we never knew we had. I highly recommend Brian and his company. read more

The best. They got rid of my rat problem by doing exclusion services. Turned out the access point was big enough to fit a polar bear (oops). They were professional, on time, hard working, fit into very tight spaces, and basically rocked it. Plus they were affordable. read more

Brian is very responsive, professional, knowledgeable. Came to our house the same day and clearly has a great deal of expertise.

Brian came out to inspect my home and immediately showed me a number of access points that rodents were actively using. He's the first person I've encountered who took the time to show me exactly what was happening. His work is top notch and I would highly recommend him. read more

I do not often write reviews but felt the need to warn people about this guy. I had a rat problem for several months and worked with another company to try to resolve the problem. We thought they found all the entry points but they do not work on the roof so I contacted done right as well as a few other companies to help me find the remaining entry points. Two of the four companies were able to find another entry point and Brian's price was reasonable to I went with him. After missing one appointment because his kids were sick he came to my house to do the promised work. When he got here he just went into my backyard unannounced and started working. When I heard noises I went out to see what was happening and he gave me a look like I was bothering him so I just left him alone to do his work. After a while he asked to get into the crawl space to do the inside work. Soon after he knocked on the door to say he was finished. I ask him to show me what he had done and he just stood in one spot and listed a few things he had fixed. It was obvious I was not getting more information from him so I gave him the check for the work and he was supposed to come out and check the traps he set in the crawl space until we had no more rats. Later that day I walked around my house and discovered that he left tons of sharp screen mess pieces and screws all over my yard. Total disrespect for my property. I've attached a few pictures. After a week I was going out of town so called him to let him know that a friend was going to be letting him in the house to check the traps. He said to have her call him on Monday and he would take care of it. She called him and gave him a 3 hour time slot when she was available. He never called or showed up. She did the same thing the next day and he promised to come and never showed or called. So from my vacation I called him and left a message that that treatment was not acceptable. He called me back and not only did not apologize but yelled into the phone explaining to me how in the rat business there are priorities and checking my traps was not a priority of his. I got mad and yelled back at him that if other priorities come up then you just need to call your customer and tell them that so they are not waiting around you dumb ass. The rest of the phone call was him threatening me because I had called him a dumb ass. He said we were going to straighten this out face to face man to man when I returned from vacation. He finally did come check the traps one time with my friend. hen I returned from vacation I called the police and reported the incident as I honestly felt like my family and I were in danger. For those reasons I would steer clear of this guy as he is unstable and there are plenty of other companies in the area to help with your rat problem. More. When I returned from vacation I cleaned up my crawl space and a few days later discovered more rat droppings. I had to find another rodent proofing service as there was no way I was going to allow Brian back on my property. The next rodent guy found a hole the rats had chewed from a little alcove on my roof. Brian pointed to that alcove and said he checked it but obviously he did not. So with the help of the new rodent service my issue is finally resolved but Brian did basically nothing to help with my problem. read more

Done Right Rodent Proofing - Pest Control Near Me - Novato, California

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We had a rodent problem going on in our attic and called Done Right. Brian handled our problem instantly with positive results literally overnight. He came to our house, gave us a free estimate and continues to come to check every week if needed. If your having any rodent issues I highly recommend calling Brian instead of wasting your money elsewhere. read more

I called Brian the (owner) in a panic because none of the large rodent companies could help me get the rats gone! I had rats invading my primary home, garage and rental property. Within Brian's first visit he immediately found the sources of entry and formulated a thorough plan, including; sealing all broken vents and screens around our home, on top of the roof, in the garage. He also closed the gap in-between our garage door and concreted the adjoining areas, while using snap traps as a final defense. He is very knowledgeable about rat traits and behaviors and found the holes I missed in a matter of minutes. Brian was the answer to prayer as I was seriously considering gassing my home. He did a stellar job on my rental as well. I would recommend Brian to anyone who has an urgent need. He was available the same day I called which is unheard of. His pricing is also very fair for the work performed. I am a VERY SATISFIED customer. read more

Do not recommend; not sure what was going on with this company Landlord hired them-don't know what was worse: the LL, Brian or the rats? A nightmare all around, this property has had a chronic rat infestation for decades. read more

Highly recommend. Goes out of his way to help my rodent situation. Cannot thank Brian enough. I would give 10 stars!

Brian was extremely helpful and honest in giving me suggestions for the rodent issues we are experiencing.