In Marin these mice and even rats are prevalent . Even though we have a pretty modern home there…read moreare lot of sneaky ways for these mice to gain entry. Arrangements and scheduling by Caitlin and service by Tyler was excellent. I would highly reccomend! *****

They came and looked at our property and then estimated the job. We were very happy with the…read moreservice, reliability, and honest approach, We chose them because of their approach and they came recommended by our neighbor who had work done years ago and attested to their professionalism and standards. The estimate was fair for the amount of work.

I would recommend this company to anybody who has issues with insects or rodents…read more They respond quickly. The service is excellent. They're clean and their effective.

Spencer tells us he can come on Friday @4 pm. He sends a message saying he would be over an hour…read morelate. No problem we reschedule for Saturday 11 am. No news. then I try to call and leave a message. He gets back to me @3 pm (!!) saying he could come in one hour. I ask him to confirm and still no answer. The outcome is we spent almost a whole day waiting for him. No word of regret or apology whatsoever. This is not what I call good customer service.

This is hands down the best pest control company I have ever worked with. Ryan and Tyler were…read moreextremeley responsive, and they schedueld an onsite inspection almost immediately. They took the time to look at every part of our house to identify any potential entry points for pests. A day or two later, they had a technician come by our house for the work (screening, mortar patching, and setting traps). The work was highly effective and solved our rodent problem. Three or four month laters, however, we had a different problem, so I called up Tyler, and he said his partner Ryan could come that same day for a reinspection. Ryan showed up and we walked through the house again in detail and discussed next steps. But rather than book a follow-up appointment, Ryan was kind enough to take an hour or so of his time and just perform the work himself, and all at no charge! These guys definitely go above and beyond, and they are true experts!

All entry points on the roof blocked with mortar. Set traps in two different places and caught the…read morerat taking a tour above and below living area. No more problems since. Highly recommend!!!!!

Mice have been plaguing my apartment since some construction began a few months ago. We killed 2…read morewith a trap, but recently, they haven't been falling for the traps and we see them every other night. Our building management recommended First Select Pest Control. They were very communicative (though I was annoyed their online form asked if I'd prefer email or phone and they kept calling me--hey, I'm a millennial who said email.) Regardless, Dominic was wonderful! Very professional, nice, polite, and helpful. He's been doing this for decades and it shows! Cannot recommend him enough!

We have used First Select Pest Control a couple times over the last year and they have done a…read morefantastic job. We has a sever ant infestation a little over a year ago and I was losing my mind. Dominique was kind and took care of us very quickly. I called again to address ants more recently and between the initial visit and the follow-up, the infestation outside where eradicated. Thank you!

They did great work for us. They repaired our posts and installed a vapor barrier. I would…read moredefinitely recommend them and use their services again.

We had never heard of "flying termites" until a swarm of termites took up residence around our…read moregarage. Fortunately, we had just had a positive experience with Hall Bros and we called them. James sprayed the area and eradicated our problem. Good service . We're satisfied customers.

Very very good at what they do. Had a complete oppossum family living under my house. They found…read morethem and removed them. Great attitude great value fantastic service. Can't recommend them more.

They were one of the best service provider I dealt with for a long time. Good price, great…read morecommunication and service completed on a short amount of time.

We discovered multiple wasp nests in spots proximal to our home's windows & doors. Not ideal with…read morefamily coming to visit. The folks at Advanced IPM responded quickly, and Scott from the Santa Rosa office expedited taking care of the issue for us. Communication was clear & consistent, service was extremely polite, thorough & professional. Highly recommended.

I wanted to like this service based on their strong online ratings, but the lack of communication…read moreand poor accountability made it difficult to recommend them. We had an issue with rats due to recent construction in our neighborhood. They sent out a representative. I showed him areas of concern. He was very thorough and we discussed a plan. Due to miscommunication I was under the impression the entire exposed perimeter of our home would be rat proof when in reality 3/4 was completed and some of that wasn't up to our satisfaction. We took pictures and sent them to the representative, who advised us that I misunderstood about the entire perimeter, but agreed the areas of concern were not done correctly. Three techs later and it still wasn't done correctly. A manager came out and made empty promises to fix things and to discount work. Apparently he meant a discount for additional work at a cost to us. We asked several times for an itemized bill to explain the charges, and all we received was the original statement I hope Management takes this feedback seriously to improve communication and accountability skills.

I reached out to several pest control companies through Yelp and, after speaking with Jay, decided…read moreto go with EcoGuard. Scheduling was easy, and Dylan was able to come out the very next day to treat a paper wasp nest on my property. He thoroughly treated the nest, removed it, and also applied a preventative treatment around the perimeter of my roof to help discourage future nesting. I appreciated that they use pet-friendly and environmentally conscious products. Their pricing was competitive, and they stand behind their work with a 30-day guarantee. Overall, I was very pleased with the service and would not hesitate to use EcoGuard again in the future.

I just wanted to leave a quick review for Sophia because she was absolutely fantastic today…read more She arrived right on time within the window and even called me ahead of time to give an ETA. She was super courteous, came in and checked out the issue, and explained exactly what she was going to do. She actually noticed a couple of things that the previous technician missed on the last visit, and she handled it so gracefully and just fixed it on the spot. While she was here, she also got a couple of calls from the office adding more stuff to her schedule, but she didn't let it phase her at all--she was so gracious and took the extra work completely in stride. You seriously have a great employee on your team, and I really hope you guys value and compensate her accordingly. Thanks again Sophia!

Matt found some small guests in my attic recently, they've now checked out. A big help was his…read moreinspection of my house; he found several openings that I needed to close to prevent future uninvited guests. Quality work. Good communication (text messages re: likely arrival time). Highly recommend.

Matt really took care of our ant problem. He was on time and assessed the entry points. We are very…read morehappy, thank you!

Evan is a rockstar. He is always on time, super personable and friendly, and the entire North Point…read morePest Solutions team is personable and kind. I highly recommend Evan as he'll get the job done, provide suggestions, and also become such a lovely face to see and catch up on life.

After many years with another pest service we made the switch to North Point Pest Solutions. What a…read moredifference it's made! We have had zero ants and no pest issues the entire summer. The communication and appointment system is easy to use and the billing system is simple and convenient. Definitely five stars and a great value!