Jackie J.

I had my car towed to Francis after having a fallout with the shop in Pasadena. The other shop refused to do a lot of repairs that my car needed. I was glad they did because Francis like a professional contacted my insurance and discussed all the necessary repairs. The adjuster went to inspect my car and approved all the necessary repairs. Francis emphasized that my car was going to look like new. He was so optimistic and very confident. This gave me so much peace and I was finally feeling stress free, my car was in good hands. I'm happy the prior shop didn't do the job. Taking it to Francis was the best decision I had ever made. This turned out to be a very positive thing for me. I highly recommend Francis he went way above the scope of work to make me happy. And I am extremely happy. My car looks new inside and out just like he promised. Take your car here. He won't disappoint you. Below are some before and after.

Shorty G.

Francis and his team were able to fix my fender and bumper after an accident. It came out better than new and Francis was nice enough to get the best for my car. While it may take a while, COVID affected labor in almost all parts of job market and supply chain so patience is key and we have to try and be understanding about situations. I recommend this shop if you want your car back better than new! Thank you to Francis and his tream!

Jeremy L.

Francis acts like he's going to help you out and make sure your car gets 'professional' work done but the work they do is actually far from it. POOR. Quality. Don't go here unless you don't care for your car. Coming here was a HUGE mistake: I brought my 2017 GTR here because I got into an accident and my front bumper got messed up. (My car is also Wrapped). Francis assured me that he was going to get me a new front bumper, and wrap my car back to how it was before the accident. He got me a new front bumper which took WEEKS to get here, and then he had to paint it to match my car color, which he did a HORRIBLE HORRIBLE job. Just look at the photos I'm going to attach in this review to see how HORRIBLE the paint job is. So after I pointed out the bad paint job, he apologizes and is going to fix it. And assures he will take care of it personally. I come back to inspect and yeah, he took care of the problems but still, wasn't how my car looked when I bought it. Now all he needs to do to finish my car is the wrap. After all this I asked him to give me cash so I can wrap my car somewhere else and he refused. He told me he already paid his wrapping company for the wrap job. So ok I let him wrap my car. Took about two weeks just to wrap my car. While my car was in the shop they never updated me on my car status, I always had to call and ask about it. One day the girl in the front desk even called me to tell me my car was ready for pick up and it wasn't even wrapped yet. My car was two colors and she thought it was done? Anyways, finally took my car home and right away I notice the wrap is not good at all, it was already peeling off. I decided not to go back and complain because dealing with this shop and Francis was a nightmare. I just told myself I will re wrap my car next year because I wanted to change my wrap color anyway. SO HERE WE ARE. 2019. I go to take my car to my Original wrap guy. He takes off the front bumper wrap and notices the paint peeling off with the wrap that Francis did. GREAT! The nightmare continues... I trusted Francis with my insurance job to fix my car after I got into an accident, NOW I have to pay some one else to fix my car for what FRANCIS DID. Out of MY own pocket. Thanks Francis! Please see the pictures of the paint after Donlysons wrap was taken off. In Conclusion, don't trust Francis with your car. He seems like a nice guy and uses his words to convince you he knows what he's doing but DON'T trust him. All he cares about is making money off the insurance job because I know he made ALOT of money off me. I never even got a receipt of what he did on my car and how much it cost which I asked for several times. He also wanted me to give him the insurance check before he could start fixing my car.

Ape E.

Met the expectations and beyond! Make sure you say whatsup to Francis, He's gonna take care of you. Him and his crew are great! Its my first time visiting his shop yet I felt like I've known him since childhood. Brought in my damaged car and they made it look like a car show ready after they're done. I'm super glad my friend recommended him to me!

Albreezy B.

I've been going to Donlyson for 5-7 years now. Shop:it's pretty busy and customers should only go to the office for paperwork. The paint job and time frame. I'm happy with his work and work depends on the availability of the parts for accident related issues. My car took 3weeks b.c my car had special order parts typically expect it 2-3weeks. I can agree one some of the lower rstijg reviews on paint chipping but I would personally take the time to bring it back. Francis: He's a very kind and helpful Owner. Just make sure you leave all inquiries and notes with his assistant he gets busy and won't remember everything but he would go above and beyond to help you out. just be patient and give them a chance Yes I would recommend this shop to my friends and family.

Gilbert P.

One word "Stellar!". Ever since I was a child I've been around cars and have seen a great deal of body shops with my dad and as an adult having my own cars(kids). Never have I found a Body Shop that has done quality work like this. I took my 300C SRT-8 aka "Zeus" after being hit on the rear driver side. Our lawyers assistant referred us to Donylson because of the great work they do with cars, PLUS she said they have won awards for their cars. Perfect place I thought for such a pedigree. Impressions: An indoor Body Shop with plastered articles of their work in featured magazines, and an office filled with 3ft trophies! Yup I am definitely in the right place! Staff: The owner, Francis was the first person to greet us at the door. Great guy, super friendly and most importantly knows his stuff. Toured us around the shop and showed us several cars he was working on for the coveted SEMA convention in Vegas. Turns out he was the original all steel wide body fabricator! Given his talents I couldn't wait to see how my car would turn out. Btw he told me he takes his time to do the job right. Words I totally agree with especially when painting/fixing cars. Work: After 3 weeks of waiting got the call to pick him up. I pulled up to see him parked shining like a NEW CAR! It looked as if the whole car was repainted but really it was a section of the rear and bumper that had only been repainted! He was fully detailed inside and out! He explained to me that he had cleaned the entire body removing all the contaminants in the paint, a procedure he does for all the show cars. Never in the history of dealing with auto body shops have I been blown away by the quality of workmanship they have put into my car. Paint looked like it came from the manufacture itself. Conclusion: There is no doubt that I've found the place that knows what their doing. I have already decided that all my cars and my families cars will be exclusively coming here. As for those 1 star ratings people, absolutely Bull****. Those people should of called Maaco for a cheap fast job because obviously they could care less what their car looks like. BUT for those who want quality and love their cars and want the job done right? Look no further cause you found it at Donlyson.

PJ M.

Donlyson did an amazing job fixing my car's dent and repainting it! Francis was awesome and threw in a lot of free stuff and my car came out pristine like new as ever. Thank you so much, Francis and your team for a job well done! I recommend this repair shop to everybody who needs to get their car fixed or if you've gotten into an accident and you don't know where to take your car, you should consider this place first. They can assist you better than any other repair shop there is. Two thumbs up!!!

Zarela F.

Words can't explain how thankful I am.. They took care of my car like I was family. Great service.. If I could give them more than 5 starts I certainly would. I'm a very happy camper.