I had my car towed to Francis after having a fallout with the shop in Pasadena. The other shop refused to do a lot of repairs that my car needed. I was glad they did because Francis like a professional contacted my insurance and discussed all the necessary repairs. The adjuster went to inspect my car and approved all the necessary repairs. Francis emphasized that my car was going to look like new. He was so optimistic and very confident. This gave me so much peace and I was finally feeling stress free, my car was in good hands. I'm happy the prior shop didn't do the job. Taking it to Francis was the best decision I had ever made. This turned out to be a very positive thing for me. I highly recommend Francis he went way above the scope of work to make me happy. And I am extremely happy. My car looks new inside and out just like he promised. Take your car here. He won't disappoint you. Below are some before and after. read more

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Francis and team are a solid bunch of hard working quality folk. He first suggested I check out any dentless repair service to try and save me money. After that was a no go, his team took on the job and did a beautiful job. He advised that they hammered out the areas needed rather than just patch with filler and his price was really reasonable. Highly recommend!! read more

Donlyson Auto Concepts - After - Body Shops Near Me - Los Angeles, California

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Francis went above and beyond to provide a seamless and stress-free experience. The work was finished ahead-of-schedule and my car came out perfect. Would recommend this shop to my family and friends. read more

Takes almost 2 months to finish my car repair. Owner is making too many excuses. Never met the deadline on repairs.

Swift, honest and generous. I dented the tailgate of my brand-new Ford Maverick pickup truck. Of course, as a pickup, dents are signs of honor, but it was brand-new, so I took it to the folks at Donlyson, asking if they could take off the tailgate and fix it, so's I'd didn't have to leave the truck. Sure, they said. Then Francis took a deeper look, asked if I was paying, or insurance, and told me it wouldn't be worth it. That because of the lettering, that pulling out the dent, the buffing and Bondo and shaping, it'd all be right expensive, and never exactly right. However, he got some magic (acetone) special cleaner, and got rid of the paint scrapes, making the dent far less savage. For free, as a neighborly gift. If ever I need any further repairs to anything, I'll be back, and meanwhile have no compunction recommending them as your first stop. read more

Donlyson Auto Concepts did amazing work on my 2016 BMW. Francis and his team are incredibly talented at bringing damaged cars back to life. I highly recommend them for any collision damage or repairs. read more

highly recommended - i stopped by and francis took care of me - he was super friendly and fixed up our honda civic rear bumper and side impact - the prices were fair and he updated me along the way - inventory issues and all - great business in eagle rock read more

Francis and his team were able to fix my fender and bumper after an accident. It came out better than new and Francis was nice enough to get the best for my car. While it may take a while, COVID affected labor in almost all parts of job market and supply chain so patience is key and we have to try and be understanding about situations. I recommend this shop if you want your car back better than new! Thank you to Francis and his tream! read more

Donlyson Auto Concepts - Body Shops Near Me - Los Angeles, California

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Francis acts like he's going to help you out and make sure your car gets 'professional' work done but the work they do is actually far from it. POOR. Quality. Don't go here unless you don't care for your car. Coming here was a HUGE mistake: I brought my 2017 GTR here because I got into an accident and my front bumper got messed up. (My car is also Wrapped). Francis assured me that he was going to get me a new front bumper, and wrap my car back to how it was before the accident. He got me a new front bumper which took WEEKS to get here, and then he had to paint it to match my car color, which he did a HORRIBLE HORRIBLE job. Just look at the photos I'm going to attach in this review to see how HORRIBLE the paint job is. So after I pointed out the bad paint job, he apologizes and is going to fix it. And assures he will take care of it personally. I come back to inspect and yeah, he took care of the problems but still, wasn't how my car looked when I bought it. Now all he needs to do to finish my car is the wrap. After all this I asked him to give me cash so I can wrap my car somewhere else and he refused. He told me he already paid his wrapping company for the wrap job. So ok I let him wrap my car. Took about two weeks just to wrap my car. While my car was in the shop they never updated me on my car status, I always had to call and ask about it. One day the girl in the front desk even called me to tell me my car was ready for pick up and it wasn't even wrapped yet. My car was two colors and she thought it was done? Anyways, finally took my car home and right away I notice the wrap is not good at all, it was already peeling off. I decided not to go back and complain because dealing with this shop and Francis was a nightmare. I just told myself I will re wrap my car next year because I wanted to change my wrap color anyway. SO HERE WE ARE. 2019. I go to take my car to my Original wrap guy. He takes off the front bumper wrap and notices the paint peeling off with the wrap that Francis did. GREAT! The nightmare continues... I trusted Francis with my insurance job to fix my car after I got into an accident, NOW I have to pay some one else to fix my car for what FRANCIS DID. Out of MY own pocket. Thanks Francis! Please see the pictures of the paint after Donlysons wrap was taken off. In Conclusion, don't trust Francis with your car. He seems like a nice guy and uses his words to convince you he knows what he's doing but DON'T trust him. All he cares about is making money off the insurance job because I know he made ALOT of money off me. I never even got a receipt of what he did on my car and how much it cost which I asked for several times. He also wanted me to give him the insurance check before he could start fixing my car. read more

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Met the expectations and beyond! Make sure you say whatsup to Francis, He's gonna take care of you. Him and his crew are great! Its my first time visiting his shop yet I felt like I've known him since childhood. Brought in my damaged car and they made it look like a car show ready after they're done. I'm super glad my friend recommended him to me! read more

Donlyson Auto Concepts - Body Shops Near Me - Los Angeles, California

I've been going to Donlyson for 5-7 years now. Shop:it's pretty busy and customers should only go to the office for paperwork. The paint job and time frame. I'm happy with his work and work depends on the availability of the parts for accident related issues. My car took 3weeks b.c my car had special order parts typically expect it 2-3weeks. I can agree one some of the lower rstijg reviews on paint chipping but I would personally take the time to bring it back. Francis: He's a very kind and helpful Owner. Just make sure you leave all inquiries and notes with his assistant he gets busy and won't remember everything but he would go above and beyond to help you out. just be patient and give them a chance Yes I would recommend this shop to my friends and family. read more

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One word "Stellar!". Ever since I was a child I've been around cars and have seen a great deal of body shops with my dad and as an adult having my own cars(kids). Never have I found a Body Shop that has done quality work like this. I took my 300C SRT-8 aka "Zeus" after being hit on the rear driver side. Our lawyers assistant referred us to Donylson because of the great work they do with cars, PLUS she said they have won awards for their cars. Perfect place I thought for such a pedigree. Impressions: An indoor Body Shop with plastered articles of their work in featured magazines, and an office filled with 3ft trophies! Yup I am definitely in the right place! Staff: The owner, Francis was the first person to greet us at the door. Great guy, super friendly and most importantly knows his stuff. Toured us around the shop and showed us several cars he was working on for the coveted SEMA convention in Vegas. Turns out he was the original all steel wide body fabricator! Given his talents I couldn't wait to see how my car would turn out. Btw he told me he takes his time to do the job right. Words I totally agree with especially when painting/fixing cars. Work: After 3 weeks of waiting got the call to pick him up. I pulled up to see him parked shining like a NEW CAR! It looked as if the whole car was repainted but really it was a section of the rear and bumper that had only been repainted! He was fully detailed inside and out! He explained to me that he had cleaned the entire body removing all the contaminants in the paint, a procedure he does for all the show cars. Never in the history of dealing with auto body shops have I been blown away by the quality of workmanship they have put into my car. Paint looked like it came from the manufacture itself. Conclusion: There is no doubt that I've found the place that knows what their doing. I have already decided that all my cars and my families cars will be exclusively coming here. As for those 1 star ratings people, absolutely Bull****. Those people should of called Maaco for a cheap fast job because obviously they could care less what their car looks like. BUT for those who want quality and love their cars and want the job done right? Look no further cause you found it at Donlyson. read more

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Donlyson did an amazing job fixing my car's dent and repainting it! Francis was awesome and threw in a lot of free stuff and my car came out pristine like new as ever. Thank you so much, Francis and your team for a job well done! I recommend this repair shop to everybody who needs to get their car fixed or if you've gotten into an accident and you don't know where to take your car, you should consider this place first. They can assist you better than any other repair shop there is. Two thumbs up!!! read more

Donlyson Auto Concepts - paint job/ repair - Body Shops Near Me - Los Angeles, California

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shop is a mess with cars on top of cars waiting to be worked on (sure you have to wait for insurance to give the ok but from the way things look here its a HUGE UGLY MESS that scares customers away!) Owner is forgetful and constantly tardy. Maybe it wasn't a good day to come take my car for collision repair but you sure as hell don't make a customer wait after he was told to come at 8AM and make him wait for a very long time. My time is money and obviously wasting mine wont get you any business. read more

It took them 3 weeks to fix my husband's front bumper. Really? 3 weeks?! My best friend also had her hood fixed and it took 2 weeks to finish. The worst part was they kept telling her it'd be done Monday, then Wednesday, then another day. She had to keep coming back because they couldn't keep their words. Their problem is, they take in more cars than they can handle, and they don't work on your car until the last minute. Save yourself the trouble and don't waste any of your time coming here. read more

My husband and my brother both go here. Every time they come back they are more than satisfied with the job. The recent job they've done was on my brothers car. He drives a honda civic and got into an accident recently and not only did they repair the damage they cleaned the car, buffed out all the scratches and made sure the paint is even all around Super friendly and knows what they're doing. I would recommend this place to everyone. read more

DONLYSON Autoconcepts is one of the best fabricators in the car industry today. Francis knows what he's doing and DOES NOT TAKE ANY SHORTCUTS. He will provide suggestions but yet incorporates the owner's ideas of his or her concept. He will take the time to listen to you, view your suggested pictures or drawings, and he'll sleep through the night and the following morning, he will present his vision. Today, it's been two years since he built my car, until now, no cracks, no peeling, and the paint still shines like it was coming out of the booth. He doesn't use cheap stuff and makes sure that the customer will never have to come back for a redo or repair because of his work. If I can make all my cars widebody, I can take it to him. Every car enthusiast knows his work and will not be mistaken with any other. Thank you Francis. You brought my car back to life. You are the reason why my car keeps on winning in car shows and until today, I'm having fun with my car. I have a piece of mind when I take my kids for a ride...knowing that it is built with your blood and sweat...and that it's built with quality. https://www.facebook.com/sigmasixphotography read more

Back again with my other car in a Fender Bender due to DISTRACTED DRIVERS causing my rear car bumper damage. Again Francis to the rescue of doing the greatest job of making my car the way it was!!! Brand New !!! Great Body shop with a big heart!!!Quality and precision is worth it and if you have to be recommended by your insurance to go to their designated body shop. Tell them straight that you will go to Donlyson Auto Concepts. It's not the question of the insurance company preference, but it your car that need the care of Quality and perfection . read more

Words can't explain how thankful I am.. They took care of my car like I was family. Great service.. If I could give them more than 5 starts I certainly would. I'm a very happy camper. read more

Donlyson Auto Concepts - It looks like new! - Body Shops Near Me - Los Angeles, California

My wife got into an accident and brought her car to Donlyson. Francis helped us deal with the insurance and rental car. They found more damage than the insurance estimated damage (of course they dont want to pay more!). When they are done with the car it looks like nothing happened all the fender, bumper, hood and trunk line up evenly (the car was hit on the front side and got rear ended). I would highly recommend this shop as the do excellent job on our car. read more

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I was in a hit-and-run incident which ruined my whole front bumper when I brought my car to Donlyson. Francis and the rest of the team went above and beyond with helping me with the rental car, and also dealing with my insurance company after finding additional damage! It took a week for them to replace the hood, front bumper, and fenders. They did an amazing job and even detailed and waxed my car when they were finished! Although these types of situations are inconvenient, I had an amazing experience with Donlyson because Francis was so helpful! Completely satisfied and astounded by this place! The people in the office are so sweet and friendly. Donlyson took really good care of me from the beginning! read more

Honestly, if anyone tells you to go to Donylson, listen to them! This shop will make you never consider another because of the detail and time they take to make your car look like nothing has ever happened to it. I've had 2 cars repaired by Francis and they came out amazing! The whole left side of my Infiniti G35 was smashed in to the point I couldn't open the doors. When I got my car back, it was like brand new.. As if I just dropped it off for an extensive detailing. You would never know the damage done because of how good of a job he does. Today I picked up my Honda Accord because it pretty much had a permanent "mustache" on the hood. When I saw it, the it was a clean job. The paint was great, the dent and scratches were gone.. I was extremely happy to get my car back in the condition it was prior to it getting hit. Everyone there is amazing and very welcoming. Francis and his staff are awesome and I highly recommend them. #fivestars read more

Great shop! My car was repaired and returned in immaculate condition ! Recommend this place to anyone

I picked up my car today from Donlyson Auto Concepts. When I dropped it off three days ago, the shop's owner, Francis told me that my car would be ready in three days. I was not surprised when he called me yesterday that my car is ready for pick up today. I have been a customer of Donlyson Auto Concept for 8 years and Francis has always been reliable and honest. His workmanship in my previous car is excellent, same with my current one He said he did not want me to spend more money in car rental so he made sure my car would be ready in three days. My car is truly resurrected! It looks brand new and the detail work he did on the interior is amazing! I highly recommend Francis and Donlyson Auto Concepts. It is hard to find a dependable auto shop, but there still is one that you can rely on and that is Francis at Donlyson Auto Concepts. read more

I don't leave reviews but this place was so bad I had to. Don't take your car here they are horrible. I have no clue how this place is still open. Took them 4months, they said 2weeks. When I finally get the car back they didn't even complete the work. I wish I could give them a 0 star read more

Took my car in for a front & rear bumper re-spray. This took one week. Once the car was "ready", I went to go pick it up. But to my dismay, both of the car's bumpers' paint were completely mismatched. Francis admits that this was a mistake. (Why'd they call me to let me know that the car was ready when it wasn't?) He offers to fix this & offered to paint my new side skirts for free. Big mistake on my part. Get the car back one week later and all is well. So it seems. Fast forward 3 days: The skirts were incorrectly installed. He fixes this by basically glueing the skirts onto the car. Fast forward another 2 weeks, the clear coat on both side skirts was peeling off completely. I go see Francis & show him the peeling clear coat. Dude says that it's not clear coat, but the film that was covering the skirts. Wait, what? You're telling me that the skirts were covered in film, but you primered and painted over film? (this is flat out lie because there was no such film covering the skirts. They were ready to paint from the factory.) Anyway, he continues to insult my intelligence by lying to me about the "film". I asked him this: If that is in fact film, then how's it possible that you painted over the film, yet the film that you painted over is magically able to peel off ABOVE the layers of paint? You supposedly painted over the film remember, not under it. That was the final straw. Francis offers to fix the side skirts by painting the peeling sides with some kind of undercoating. Thanks but no thanks. Had I known that their shoddy work would've shone so brightly this time, I'd have never gone back to them. I cannot in good faith recommend this place to anyone who loves automobiles. Never again. This establishment deserves ZERO STARS. read more

Donlyson Auto Concepts - Clear coat peeling off my side skirts that Donlyson painted. This happened less than 2 weeks later. Both side skirts are fucked. - Body Shops Near Me - Los Angeles, California

I have got to say this was one of the best shops thus far to have my services done for my car. The owner is down-to-earth gentleman. He'll treat you as if you're one of his family members or friends. Services and quality are top-notch. Your car will come out looking newer than you had it in initially. The time it takes for them to fix your car will depend on what works needed to be done. but mine was done in a timely manner. I wish not be in any accident in the future, but if I do, I'll surely come back to Donlyson Auto Concepts because I know I can trust their services and the quality they will provide me. I'm glad to do business with them. read more

My husband took our brand new BMW to Donleyson Auto Concepts. We were in a fender bender and Francis took care of us. We've been going here for several years for our auto body repair issues. Francis and his team has always been very helpful and knowledgeable. He was able to get our car fixed brand new again in no time and we could not even tell it was in an accident!!! Everything was fixed perfectly. We would highly recommend Donleyson for any auto repair needs. He works well with insurance companies and has relationships with rent a car companies as well, to make the process that much smoother. read more

I came here to get my car fixed up after someone rear ended me and Francis did an amazing job on my car in a quick and timely manner. He not only fixed up my rear bumper but he went above and beyond and fixed a huge scratch on the side of my car and a dent that I had! He definitely hooked me up and I'm so glad I came here. I definitely recommend this place! read more

They do great work, francis will work with you. made my weird car situation possible. only problem was he was a really hard man to reach if you dont live nearby (calling was almost impossible). I'd recommend his shop to anyone that is in the area. read more

Highly recommended!! The best part of my day is bringing my car to this shop. People were friendly and very helpful. Your one stop shop

Top quality body and paint shop. Willing to do custom work, creative and professional. I've done two show cars and a track car with these guys, Francis is the best! read more

This was my first time bringing my car here and I am so GLAD I did! The service I received was 5 stars. Francis did an excellent job repairing my front bumper, minor scratches, and paint. I dropped it off late Monday and picked it up Wednesday. Exactly as he promised. He treated me with respect and like a family member. He even went as far as detailing the whole car. It looked like I just picked it up from a dealer. Brand new! I highly recommend this place. Thank you so much Francis! I will definitely be back. read more

Iam a customer of this body shop for a long time and all I can say is, Im very satisfied with their service. Francis, who is the owner of the shop knows how to establish trust to his customers, he is approachable, down to earth and knows his stuff really well. I have recommended him to my friends and my friends are well satisfied with his service. They installed my m3 bumpers and repainted my e46 flawless. Also, I got into a car collision and obviously, they were the body shop of my choice and it was them who communicated with my insurance and did the whole mess on my e46 like nothing happened to my car and Francis also provided me a rental car for a week and he did not charge me for that. In regards of the previous review, I have not seen any cars on top of cars to be worked on which I think they would not do. DONLYSON AUTO CONCEPTS is highly recommended. read more

Just got my car back and they did an amazing job! Francis is extremely knowledgable and is well known in the industry. I highly recommend this shop for those who want the job done right. read more

Donlyson Auto Concepts - Body Shops Near Me - Los Angeles, California

I was involved in a accident that messed up my bumper recently!! Thank god I took my car to this BodyShop. It looked brand new when I got my baby back! They also washed & detailed my car. Just goes to show they take care of you. Francis is honest! He will tell you the truth if you need work done to your car or not. Not like some other places. read more

Excellent customer service, excellent job work. The owner Francis is a great person who is hands on and shows care. Highly recommended, a place where you being your car for repair and guaranteed your car will look Brand new after. Thank you Francis and to your family. read more

My dad's friend had referred us to this auto shop. Somebody had crashed into my car's left rear-view mirror. I had gone to 2 previous shops before going to Donlyson Concept, both of which had given me a high estimation price. Donlyson gave me the best deal. Incredibly friendly staff. Great location. Upon the day of the actual labor on my car, they got the job done within 15 minutes. Speedy service. I highly recommend this place. All future services on my car will be provided by Donlyson. Two thumbs up! read more

this is a body shop i woukd recommebd to anyone and everyone i know...si helpful, kind, friendly, and most especially family friendly. i took my car thinking they wouldnt take or fix my car but instead made my car look like nee all over again. you wont regreat taking ur car either they r the best!!!! thank you everyonr who helped and worked on my car read more

Francis is the man to doing paint and body work...His custom ideas are one of the best...He is a Picasso when comes down to body work and paint. Goes out of his way to make things happen with your insurance when they want to stall and take short cuts. Thanks again read more