Huge scammers. Caused damage to my garage door and tried to charge double of other companies. They…read morehave kids doing their work be very careful

Based on myself and my husband's research, we decided to try this company to fix our garage door…read more three bolts just popped out and we could not open and close our garage door. We were given a timeframe when someone would arrive. And luckily they came earlier. James the repair technician was extremely friendly and helpful and not pushy. He recommended three different options to my husband and of course we chose the least expensive one. All pricing includes tax, so there's no surprises. He finished the job in a timely manner and we tested the garage door and it works may be better than before.

Josh is awesome! He has installed two windows for us that broke as well as a glass shower door in…read moreour adu! He is professional, great value and very responsive! Remember he is a one man company so be patient as there is no secretary or sales department! But you won't be disappointed with his work !

Great company very professional. Love my window and sliding door. Timely service. Workers were…read moretheir masks at all times which is important to me at this time of Covid. Would recommend this company to my family and friends.

Last May (2025) a utilities contracted gardener broke my slider with a stone hurled by a weed…read morewhacker. As one can imagine it was a maze to go through PG&E, and the subcontracted gardening company. Complicated and time consuming. I called several companies about replacing the glass. All in the larger cities said it wasn't a big enough job for them to come, and the local small company was a combination of Abbot and Costello mixed with the Keystone Cops. The people at Estero Glass said they'd be happy to come. Their estimate was over $100 more than the local company. It took quite a while for PG&E and the gardening company to arrive at the amount they were willing to give me which was the lower of the 2 estimates. In the meanwhile Jordan at Estero Glass would periodically check in with me to ask if I was doing ok through the process and let me know I could call on them if they could be of any help. They never once even brought up the job itself; no pressure at all. For their kindness and help I decided to go with them even though there would be some out of pocket on my end as they were the higher estimate, and I told them as much. They sent me a revised estimate with a credit of $100 listed as Customer Appreciation. A tech come out - Larry, I think - and did an amazing job of installation and clean-up. I completely forgot to write this review until now when I need a new window so I am just about to call them. I regret the tardiness of writing, but their business is run on the highest levels in every department, which is why I'll be calling them again this afternoon. Incredible company with great customer service and technicians which is why I will use only them now and int he future. I could not be happier with Estero Glass.

Bad service. I ordered some replacement parts for my windows. They had to be special ordered…read more After about a week I got a call that the parts had arrived and I could come down and pick them up. When I got to the counter I was told that one of the employees had the parts at their house and he wasn't in. No "sorry" for the inconvenience, no apology, no offer to mail me the parts. I'll take my business someplace else.

They are great. I live in Paso Robles and called all around north county for someone to come out…read moreand repair the rollers on my sliding glass door. Everyone was expensive and/or didn't want the work. Others talked down on the manufacturer of my door and made excuses for the schedule delay. Los osos class came out to my house on a Saturday; repaired the door and the screen door perfectly!!' It is such a huge difference for our family. Maybe not the biggest job for them but they have our business for life now. Thank you for your effort Los Osos glass! Truly appreciate your help

Los Osos Glass replaced the windows on my outside sauna. They did an excellent job. They were…read moretimely and professional and I have had no issues. The glass looks great. Now I'm doing a shower project and they're the only company that can make the glass the way I want it. No other glass contractors in the county were willing to take on this project. I highly recommend Jack and his team.

I rented a 24 foot ladder that was actually 21 feet long. Couldn't do the job. i asked for a…read morepartial refund and the guy said it was 24 feet long and no refunds. I measured it from the top rung to the ground and it said 21 feet. Maybe I'm not measuring correctly

I haven't rented anything from them yet. But based off their customer service when I called, going…read moreto give them 5 star just for that! Answered all my questions and then some.

I just had B&B Garage Door install a new opener and replace a couple parts…read more They returned my call right away, got me scheduled asap and did a great job on the installation. They didn't try to sell me anything extra and we're polite and on time. I have used several Garage Door companies in SLO county in the past and B&B has earned the top spot for me. I will definitely use their services again.

I had a very bad experience with B&B Door which is unfortunate, especially given the fact that…read moreinitially had a positive exchange with Casey. I called and we had a nice conversation and he asked for me to text him some more details about what I need done, so I responded with the pictures and details that he asked for and we set up. He gave me a fair quote, and we set up a time. I felt very happy so far as far as the communication. I did warn him (in another text right after that, that I unfortunately due to my healing broken ankle and that some things had piled up so we may need to move a few things in the garage In order to get to the area to install the garage door motor that I already had. I even offered to help. Unfortunately, what happened after this was a crash & burn experience. Because of triple fracturing my ankle a week after I bought a house and i'm losing my house which is why I'm fixing the garage door because I need to fix everything up to sell it, so needless to say life has been very stressful for the last 2 years and adding more and pleasantness and stress to my life was not ideal, . I'm not sleeping well at all, because I'm in a lot of pain and rolling over in bed waking up and it takes me hours sometimes to go back to sleep So when Tony from B&B garage doors showed up an hour early without clearing it with me first, I had to answer the door with just a blanket wrapped around me, half asleep. He also rang the doorbell, and literally with less than a minute of waiting, he started knocking and didn't stop.He just kept knocking continuously, the way someone does when there's an emergency, so I answered the door in kind of a panic and stressed. Most people would ring the doorbell, wait a minute and then knock 2-4 knocks and then wait another minute, . When I opened the door with a blanket wrapped around me, he didn't even apologize. He just said "well, I called you and texted you" in a defensive way! That doesn't justify coming an hour early, especially when you didn't confirm with the customer that you're coming early and making sure that's okay. Then, he was gruff and crabby about having to move things around in the garage, when I had already messaged Casey about that, but apparently he did not communicate that to the person (Tony) that he sent over to hook up the garage door motor. Then he was kind of gruff and crabby about other things, played music on his phone while he was in the garage without asking, it was already awkward off to an awkward start.But it got worse..although he mentioned that he might need to leave and come back, When you live alone and you've been through a traumatic injury and you have limited mobility and you own a 3 acre property, you appreciate people giving you the courtesy and respect of letting you know when they are leaving and coming back onto your property and he never did that which was creepy too and felt unprofessional. At one point I went out to the garage to do some laundry and he was gone and returned later without letting me know he was back. Then, he hooked up the toggle switch linked to the garage door opener crooked, and when I pointed it out, he just shrugged and said, oh well...and left! Plus when I told him where I wanted to have him plug in the power cord plugged in for the garage door he didn't pay attention. I asked him "Do you want me to show you where?" And pointed at the area, that was only about 10 feet away from where he was standing but he wouldn't even look over. And he said, no, it's fine.... And then he plugged it in the wrong place. Then when I asked him to plug it in where I had actually asked him to plug it in, he said "we're not even really supposed to do that" ‍. And then did a really sloppy job. I had had to hire a manyman to not only re-hang the toggle switch straight and reroute the power cord in a not sloppy way. But then when I tried to pay, he said, I don't have service here and I said, well why don't you link to my Wi-Fi? And he refused to do that and left with just overall bad vibes from beginning to end as far as my experience and did subpar work. I immediately texted Casey as soon as Tony left and I said "please call me when you have a few minutes.I am extremely unhappy", and I never heard anything back from him. Now, 10 days later, I received a bill in the mail. I gave him a chance to remedy the situation and he never responded. And now I had to spend more than I spent getting the motor installed, because I had to hire someone to redo some of the shoddy work of the person he sent over to do it, but he never followed up to find out why I was upset. I'm going to pay it but I will never use them again, and definitely am going to tell people about my bad experience. Bad news travels fast in this area, and other than Casey initially communicating well and being kind on the phone during our initial conversation, the rest of this was an extremely bad experience. VERY unprofessional. See screenshots and pictures attached. ‍

Needed our wood floors sanded , filled, and resealed. Entirely satisfied with Matt's work. Prompt,…read morereliable, no nonsense transaction. Top quality

I needed somebody to do my floors I had ripped out the carpet and took out the tile I called Matt…read morefrom Santa Fe Custom Floors they came in and did a great job on my house and his prices were very reasonable he was a great person to work with him he He answered all my questions and had a great attitude I would highly recommend them.

I'm a big fan. Wow. Small (but mighty) showroom, but large facility with a tremendous supply of…read morepavers, sand, cement, and all the necessessities to do your professional or DYI projects. You can buy 1000+ pavers, or just 1 replacement -- that's awesome. They have wonderful service in the sale/showroom, and when you pull your car/truck around to the back, they'll fetch and load it for you. That's awesome, too. Love it.

Air Vol Block has always put their customers first understanding time is money for contractors. On…read morethe other hand works well with home owners just starting their first project or seasoned home owners that have gone through several improvements. Educating and guiding their customers to assure a long lasting beautiful result.