DPI is the best! Sanjay rocked my last minute order and got it absolutely flawlessly perfect. So stoked to have found DPI, I called a number of big box printing places and none of them could service my order. DPI took care of everything quickly and really took the reins on getting the order finished. Thanks again Sanjay! read more

I have dealt with DPI for a number of years and can only say that considering the amazing variety of printing products, media and related services that this long-establish shop engages, they have consistently provided excellent work: on time, competitive pricing, helpful dialog/service. Last year they produced a particularly difficult project, two 30' square images, each one made up of 36 individual sheets of adhesive vinyl, these destined to be installed on a ceiling. This necessitated that the media be strong and permanent. Sanjay explained everything and due to his tiling the printed image pieces so perfectly, in the end they made up two seamless images with no visible edge overlaps. Whatever unique project I have brought to their door, their expertise has always been of the highest level. I'll continue to bring my work to them with confidence. read more

Abysmal. If there was any customer service it would stink! I asked for information about printing on aluminum and got an email response. However the technical information was flawed and I called and resolved that. I placed an order, requesting a proof, and paid via their requested Google checkout. Nothing happened. I called Thursday last week after emails to Sanjay went unanswered and was told I would be 'called right back.'' I called today (Monday) and pointed out that I hadn't had the promised call. I will go there in person this afternoon to see if a proof exists... This was for a client's 'big birthday' and comprises a large artwork of 3 panels each 16x20 on aluminum. Needless to say, the client's birthday is now past and I look like an unresponsive suppllier. read more

Actually, you must take some care if working with them. But if you do, the results will be great and a quite competitive price. I have used them for printing on paper and fabric. N.B. Some fabrics you may choose from take inks/colors very well - others not so well - ask their techs -- open your mouth....I went in person to discuss my project, since my art is important. They had no problem doing a proof for a minimal fee...highly recommended... I would not have them print on glass or metal. I have seen much better work from other printers in those media....but....DPI's Giclee printing on paper and several fabrics is good as anybody's. They print small custom runs for several hundred artists...their bread and butter is advertising campaigns...a typical business model for a large printing house.... read more

Will not order from them again. Ordered a silk scarf sample. I asked for 170x55 custom art hand hem 14mm silk satin I received 12mm, machine hemmed. I had to prompt the CS representative several times to even get the order placed. It's easy to find alternative sources for less cost whether it's in China or Canada, with substantially less cost. Imagine that! read more

First, they have lovely fabric samples, but the finished product was disappointing. I believe this is because of the type of ink they use; the colors fade significantly after merely soaking in water. Second, as another reviewer mentioned, they don't always check the finished product. The fabric I ordered got caught in the printer and had a big black mark on it (see photo). They were very responsive and promptly offered to reprint, hence the extra star. Third, their pricing is not clear -- they have multiple prices for the linen cotton blend for example. On the price list it says $33 per yard, but above it says the fabric is on sale at $45 a yard. They charged the higher price. Turn around was neither slow nor fast. It's too bad, I was really hoping to be able to use a local printer. read more

DPI - San Francisco - A before and after of the linen cotton blend fabric, after being soaked in water. Black mark was a printing error on their end. - Printing Services Near Me - San Francisco, California

I was hoping the outcome to be good because it was very hard to find a digital fabric printing company at an affordable price in the city I live in. But the quality of the finished fabric was so bad and the customer service was also poor. No answer to my questions after they put my file into production and no following up at all. I had to just wait until I got my delivery and it was almost two weeks late from the day they promised. I should have believed these reviews before I chose this company. No wonder why they had an "F" grade at Better Business Bureau website. read more

I had a custom scarf printed by DPI. They did a wonderful job - the quality of the fabric, color matching and print resolution is high. They are super responsive via email or phone if you have questions about the file or design. They also covered for a USPS delivery error - it wasn't DPI's fault - and made sure I got my package on time. I will use DPI again if I have more custom printing needs. Highly recommended. read more

I am a designer and DPI have been printing projects for me for years. The service from Sanjay and his team has always been exemplary. The quality of their work always great, and they have always worked hard to meet my needs and the needs of my clients. I highly recommend them. read more

My standards have always been super high. I expect nothing but perfection when dealing with those who claims to be professional. My reviews on Yelp are always exactly what I see, feel and experience. Yes, the GREAT the GOOD and even the ugly. DPI simply delivers each and every time we use them. Printing is top quality and pricing has always been within expectations. There are even times when DPI will work with me on pricing just to get the business. I have printed tons of fabric, plexiglass, leather, vinyl and yes paper. On top of all this DPI offers sewing services which has allowed me to take my concepts from just that to reality. Designing apparel is challenging in itself but when you find a partner like DPI you have struck gold. By using DPI we have reduced our sample and prototyping cycles by 300%. DPI can print your fabric, cut and sew your items. Sewing costs are a little on the higher side but then again you get what you pay for. Normally when working with a sewing factory you have to deliver all the materials, pattern, tech sheet and review your project with them once or twice. Hours of time is spent here. Then the odd phone calls from the factory pour in. Not with DPI. Again, print, cut, sew and deliver. On one occasion we had a little mix up and received two of one item and none of another. However, Maria was quick to make up for the error and she delivered the item quickly at no additional charge. Time is money and if you like saving both then go with DPI. Thank you all at DPI read more

poor customer service, received my order was happy with the final product, did not have any one follow up with me, i will use this company in the future but they must work on the customer service and there turn round time also they have score on the BBB web site : http://www.bbb.org/greater-san-francisco/business-reviews/mortgage-brokers/dpi-in-san-francisco-ca-142928 read more

I have been using DPI for producing large format photographic prints fro trade shows for about four years. Last week I had a client send me a job for large prints that also had to be laminated. The client waited until the last minute, so I was not able to upload the files until late Monday night. The prints were for a trade show on Friday! DPI got the files to me on Thursday (including one day FedEx). The print quality was great, and the client could not be happier. They are the BEST! read more

I know some people have had customer service problems here and I was always worried I would be the next, but in the end all I have to say is thank you to Sanjay and Ken for my beautiful large-format lightjet prints. No way I could have gotten the same quality anywhere else at such a great price. read more

Emailed them with a few questions. They replied and ignored all of my questions. I wrote back and never heard back. That was about a week ago. read more

HORRIBLE HORRIBLE customer service! Said they would make samples for me and never did, kept saying they were going to reach me week and week after week until finally they admitted a month later they hadn't even started on it. TERRIBLE experience. AVOID this place. read more

I sent a piece of artwork to them to print a silk scarf. It arrived looking horrible. Impossible to make out the image on the scarf. Then when I asked why it printed so terribly, and why no one looked at the item and realized it looked so bad, yet mailed it to me. The response was that they're too busy to critique every item they print (I wasn't asking for a critique, if someone simply looked at this scarf, they'd know it looked awful. Common sense.) They claimed my low res artwork might be the problem (I'm an art director, if I thought my artwork was "low res" I wouldn't have sent it in the first place). If you think artwork presented to you won't work, why move forward with printing? (That was their response, the artwork is fine.) It took over 2 weeks to receive the item from the day I placed my order. I've worked with dozens of printers over the years and have never seen the "blame it all on the customer" approach to business. The response was also that most designers purchase an item to see how it looks. (I.e., as a printer proof) Well I'm sorry, I purchase an item to actually use it, not for proofing purposes. Apparently they get dozens of print jobs every day, so they don't have the time for my business. If you must use this company to print silk scarves, I highly recommend only using an eps or line art, never a photo. You'll regret it. I am only speaking of their scarves, and none of their other printing (since I have only used them for one job). read more

I have had two large format fabric printing projects done by DPI and they turned out incredible. Sanjay, takes personal interest in each project, and Maria seems to make everything happen with phenomenal efficiency. How does this mix with the other bad reviews? First, if you provide the fabric, which apparently they did, then you take your chances on how printable the fabric is. Second, assuming you provide the artwork, you should insure the resolution is what you want. Maria sharpened mine considerably, but I provided her a file where she could do that. The bad reviewer obviously did not. Provide something good to work with, and they will provide excellent results. They did for me. read more

I don't what to say, except that this place saved my art from the trash heap! I was being price gouged by a local print house in Santa Cruz, and then found DPI. The owner, Sanjay, was not only helpful - but professional. They gave me a very fair price for my photo printing work, had quick turnaround and were pro-active about finding the right technology to solve my transparency issues. The customer service and fair prices make this place an A+... I hope they can keep their business going strong into the future! read more

i would give them minus if i could. i am very very disappointed with their customer service. apart from being extremely unresponsive, avoiding phone calls, they are very rude! they screwed with my first order, but i was fine with it because it was cheap, and i needed it urgently. my second order, i thought i would get the same price, since they never get back to me on pricing, only the final invoice. i was shocked by how high they charged me, 300-450 usd. and as a student, who only need swatches, of course i could not afford that. when i called them to make some changes, the guy was mad at me and said that i wasted their time, and i have to pay. so i did. whose faults for never getting in touch and replied my email! i am extremely disappointed and cutting on my daily meal allowance only for swatches and their lack of customer manner. i dont recommend this place, go to spoonflower! read more

Was thinking about leaving a review... but after reading all the negative reviews, none needed on my part. See you in small claims court!

I had a very positive experience with DPI printing. I had three large format color posters printed and then mounted on gatorboard. Ken was fast, friendly, and exceedingly helpful. I'm was very pleased with the results. I used the posters for a Christmas event and they are so attractive that I still have them hanging in my home, months later. I will certainly use DPI's services again! read more

I have been using DPI for years. They have always performed professionally and courteously always making sure the job is done correctly and on time. Sanjay and his team are also very knowledgeable. Whenever I have any technical question I ask Sanjay. the man is brilliant. read more