Amazing staff and top-notch service. The staff goes out of their way to make sure they provide the best service to the patients. Especially shout out to Amber, she always creates a warm and welcoming environment whenever I visit their office! :) I always leave their office with utmost satisfaction. Highly recommend this optometrist!!! read more

The best eye doctor in chino, the staff was really great and the doctor was awesome :)

The best eye doctor out there who truly cares and makes an effort to help! Dr. Khan is an exceptional doctor who goes out of her way to help her patients. The office also provides a very positive experience and no long waiting times! Highly recommend! read more

Very nice!! Love the service. Always willing to help and find the perfect glasses for you. Can even bring yours in and they will send them out to get lenses for you. read more

I've been seeing Dr. Khan for a few months now. I did a routine eye exam with additional follow ups for glasses and other eye development support. She has gone above and beyond to share her knowledge and support next steps for my vision health by integrating/collaborating with other medical professionals. She also has been patient with meeting my needs in adjusting my prescription glasses. I appreciate the thorough care! read more

If 0 stars was an option, this place gets it! I previously made an appointment with Dr. Khan last year for my nephew's 6 month eye exam. When we went out there for the appointment, they were looking up the insurance information. While looking up the information, they were unable to locate him in the system. They said to call our insurance and medical group and have him be added on. Okay, that's on our end. So my sister had her HR look into that and rectify the issue. We picked Edelson Optometry in Chino to go to in the meantime since they were under infantsee.org. Luckily for us, the receptionist there knew the system and easily inputted my nephew into his mother's insurance without her having to talk to her HR. We decided to try Dr. Khan again because I had remembered all the previous good reviews she had, which I think now are fake reviews. Since we hadn't heard back from Edelson Optometry, we decided to give them a second chance. I made an appointment with them on Wednesday for this Saturday at 10:30am. Gave them our insurance information. My sister had left with him and that's when I noticed I had a missed call and message on my phone. They had called at 10:08am and left a voicemail, then texted me at 10:15am to let me know that they could not see him at their office. Who calls someone the day of, 22 minutes before the appointment to let them know that they couldn't see the patient?? The least your office could do is call a day before to notify us. She was already on the road and left before she could get the message. You had 2 days before the appointment to look up the insurance information to see whether or not you could see the patient. You decide to look it up at the last minute and then give last minute notice to the patient who had the appointment? That's beyond inconsiderate to us. Find another optometrist if this is the kind of treatment you receive. read more

I have been going to Dt. Shameem for so many years I can't say enough great things about her and her staff. They are always professional, courteous and friendly.They are very acomadating and will work with their patients regarding scheduling and among other things.They are very trustworthy and honest. They put the interest of their patient first. read more

I always feel as though I'm being listened to as well as they are prompt and very quick service. Nice choices of frames for glasses as well

One of the most caring eye doctor's I have ever met. Dr. Khan made me comfortable and took the time to answer all my questions and recommends only what is needed. I had previous lasik and need to have some check ups every so often. She allowed me time to select the right frames and gave advice as needed. I am surprised at some of the previous reviews as I was given everything in the time frame they gave me and my insurance wasn't an issue at all. With my busy schedule, they always seem to be able to find time and squeeze me in on short notice. Great experience and would not go to anyone else!!! read more

Great optometrist. Made my kids very comfortable. Clean office. Many different type of frames.

Dr Khan is awesome!!! My husband went in with an eye injury. She treated him was extremely nice &walked us through all the steps needed to get our insurance to cover it! We had already been seeing her for glasses but this visit by far made us know how awesome she is! We completely recommend her to everyone! read more

Excellent doc. & excellent staff. They went out of their way to accommodate my needs. Would highly recommend to everyone. The staff is very good and they focus on helping the patient. They spend the needed time with us versus trying to rush us out as it happens at other places & they are very honest, smiling and understanding. They always go out of their way to explain the various insurance related intricacies in detail as these things are complicated to a common person. A excellent place for all of your eye care needs with top notch service read more

We have always received excellent service at Dr.Khan's office. She had been our eye Dr for three years and in all our visits the eye examinations were detailed and very informative. I am very appreciative of the assistance from Rubdy, He's very courteous and professional. We never felt rushed and left the office with confidence. If we would not have moved out of CA my family would still be seeing Dr.Khan. I still call to seek her opinion read more

I had a similar experience, except Dr. Khan did not get my prescription correct. I went for about two weeks before I went back to get a different pair of glasses, thinking that was the problem. No luck. My advice...Never go to this place for your glasses. Now I have to see about getting my daughters glasses looked at and seeing if hers are correct! what a joke this place is. Please, steer clear of this office. You don't want the nightmare. Also, the office manager and secretary are absolutely awful. Another Issue I had is they didn't measure the frames to my face which also caused visual disturbances. Luckily they returned my money and reimbursed my Vision Plan, however, it took me getting on the phone and having my insurance provider talk with them to get this to happen. What a joke. Long story short. I went to a lens crafters, and had a completely new exam done to find Dr. Khan got my prescription wrong. I got the right prescription and what do you know, after lens crafters lined and measured my frames to fit the prescription I can see great! No headaches, and the doctor there was awesome. Here is Dr. Khans website so that you know when you search the internet. STAY AWAY. I wish I could Give a 0 to this place. http://www.shameemkhanod.com/ read more

Dr. Khan is excellent, providing a professional and personal service. I shouldn't be surprised, but their good price has always been exactly what I was quoted. I feel I was often paying extra above than what I was originally quoted for other eyeglass services in the area. I originally brought my 11 year old son in due to their advertisement. I continue to come back not only for Dr. Khan, but for her assistant, Rubdy. He is so attentive and such an asset to Dr. Khan. read more

I've been going to Dr. Khan for two years and she is a nice doctor. Unfortunately, I cannot say the same for her staff. After waiting for over a month for my daughter's glasses, I called the office to see why I had not been updated on the status of the glasses. I was told that they hadn't heard from the insurance and that they would call me back. They didn't call back. I had to call and to make a very long story short, I was told to call my insurance to find out what was going on. When I called, the insurance told me they had received broken frames and had emailed the office to get a new pair of frames back. Of course, the office denied having received the email and then went on to tell me to call the insurance back to tell the insurance to return the frames! "Isn't this your job? ", I politely asked. He then went on a rant that he had been on the phone for 7 hours regarding the glasses and that he possibly couldn't take the time to call again. I finally asked that if he didn't have the time to call for the glasses then he should just cancel the order and return my money. He then canceled my order and returned my money! read more

Never going back here and would not refer anyone either. I had my exam in Feb 2015 and ordered eyeglasses. I waited for about three weeks. I had to take them back in July due to a defect in the right lens. Almost four weeks pass. I call office and they tell me that they were sent to another office and that they would have them by hopefully Friday Aug 17 but more than likely on Monday Aug. 19. They called to tell me they were ready on Aug.19. I pick up my glasses and they don't even bother to apologize. Poor customer service. No wonder that place is like a ghost town. read more

I am a City of Chino Hills employee and I went to Dr. Khan for a regular eye exam. Both her and her staff were very professional, efficient and extremely patient with all my questions and concerns. The whole process from the exam to getting my first pair of glasses went smoothly. I highly recommend her to all my other colleagues, friends and relatives. Actually my husband also made his appointment with Dr. Khan and was extremely pleased by the service received. Thank you Dr. Khan and your staff! You're awesome!!. read more

Dr. Khan is very friendly and courteous. She and her staff are not only professional, but very friendly and courteous. She was very thorough and explained everything very well. I felt so comfortable and cannot imagine ever going anywhere else. I have already and will continue to refer everyone I know to Dr. Khan. read more