There was a smell emanating from our guest bath. Googling the cause of the smell put me in panic mode. I called Draintech to inquire about a possible sewer leak. Kaelin answered the phone. (on a Sunday) I was expecting to get the answering machine. I described the problem and he calmly walked me through the possible causes. He gave me step-by-step instructions on what might be causing the smell. I wasn't confident that I could fix it myself, so I booked the scheduled visit that following Wednesday anyway. But after hanging up, I tried his instructions. And sure enough it fixed the problem. Long story short, if you have a spare bath that is unused. Not running the flush or shower can cause a ?vacuum? where the sewer smell could escape... (something like that, but don't quote me). I haven't written a review here in years, but wanted to let everyone know that Kaelin (Draintech) is a good and honest business. He could have kept our appointment and I would have happily paid for his visit. But instead gave me the instructions to fix it myself. That's amazing. He didn't get a payment from me this time around, but he earned a faithful customer for any future plumbing issues I might encounter. read more

Quick & professional. Fixed our sink that has been clogged for a while. We're finally able to do laundry!! Thank you Draintech Will definitely be calling back if needed. read more

Service request for installation of two new toilets very responsive for initial estimate and scheduling. Quality of work from Kaelin was undeniable!!! Professional, Knowledgeable, and very Courteous. Kaelin, the owner, explained the process from start to finish including when finding roots in my 'drain' system. Value for money was exceptional and Kaelin made sure he verified that his work was in working order with myself before signing off. I wouldn't hesitate in calling Kaelin back for any future plumbing replacement/troubles and absolutely give him a reference to my neighbours and on this platform. Kaelin is welcome back to my house. Best of luck Kaelin read more

Kaelin responded quickly and professionally to unexpected pipe leak. I also utilized Kailen to replace a main water valve and old defective water pressure regulator. Kaelin was great communication and explains things and process so anybody can understand. He is honest in his work and doesn't pressure you on things you don't need. Thank you Kaelin/Draintech! read more

Kaelin responded to a service request I made late Friday afternoon and juggled his schedule to arrive between 7-8 on Saturday morning. I had a dripping leak in a copper hot water pipe over my garage ceiling at the elbow where the old solder had cracked and had to shut off hot water to the house to stop the leak. He was professional and very personable and gave me a reasonable estimate. He arrived on time and with his amazing skills had the leak fixed in 20 minutes. Thank you Kaelin! I recommend Draintech and will call them back the next time I need a plumber! read more

We needed a soldered on water valve replaced for our refrigerator. Service was professional and response was quick. Arrived on time. Nice quality work at a fair price. read more

We got a quick response and able to get Kaelin out there quickly. He worked for 3 hours to get the toilets unplugged. He communicated and would definitely recommend. read more

Highly recommend Kaelin and Drain Tech. We had used his services in the past and knew when we had another need for a plumber that Kaelin was the one to call as he is such a pleasure to work with. He is not only very prompt and responsive but also very honest and fair. He really took the time to make sure we understood the entirety of the project and we never felt in any way that pricing was unfair. He really went out of his way to get our emergency fixed in a timely manner. He even took the time to replant our displaced plants in the process. We definitely will use Drain Tech again for any plumbing needs and highly recommend his services! read more

There aren't enough words to express how phenomenal Kaelin at Draintech is. Knowledgeable and experienced, definitely. Professional, for sure. Helpful, kind, friendly customer service, absolutely. Price, wow, the best quotes out there. Schedule and availability, always accommodating. If you have stumbled on Draintech, look no more. You've found the best! read more

We have had problems with the sewer line backing up for years. This time, Kaelin was able to have it power cleaned by another service, and then took video of the line once it was clear. With his video, and his report to Sac Sewer, we are now on schedule to have 18' of the main line repaired by Sac Sewer. This is a big win. We've reported the issue a few times over the years and got nowhere. Thank you Kaelin!!! read more

We had a plumbing disaster on Saturday night: our sink wasn't draining. Draintech responded that night and scheduled an appointment and sent Kaelin out on Monday. He quickly fixed the problem and was on his way, all while being professional, thorough, and friendly. From start to finish, Kaelin was amazing--prompt, courteous, and explained the process His personalized approach, reasonable pricing, and top-notch service are unmatched. He even took the time to communicate clearly. No generic messages or upsells, just genuine customer service and efficiency. If I could give my experience 6 stars, I would! Kaelin and Draintech are the gold standard for plumbing services. Fast, courteous, and high-quality work every time. Highly recommend giving them a call--you won't regret it! 100/10! read more

Honest. Showed me why the faucet could not be installed. While he did not press me to put in a new sink, he offered to come back after we replaced our unit. read more

Amazing service. Kaelin took care of my immediate needs and discussed other issues and options. Highly recommend .

What a pleasure to have a plumber be honest and try to save you money. Kaelin promptly replied to my inquiry and was at my house in an hour. Told me I really did not need to snake the toilet but I asked him to anyways since he was there. He did not want to do anymore than was absolutely necessary. Thusly, his visit was very reasonable! Other companies that responded quoted ridiculously high service fees without even seeing what needed to be done. I highly recommend this company and will happily use them again should the need arise! read more

Outstanding customer service and arrived timely. Draintech stands by the work that's performed and will not be satisfied until you are satisfied!! Out of all the company's I called when I had my leak issue Draintech didn't put me off, they scheduled a time to come out and serviced my issue. I greatly appreciated it. read more

Fixed the Clog, FAST ....two other plumbers failed ...Kaelin is very Professional,Excellent skills as a plumber...Don't waste your money ,call Draintech read more

Called in the morning, issue was taken care of that afternoon. Kaelin was chill, but while we were talking, we got on the topic of 112. And he told me his grandparents listened to 112. That felt like a personal attack. Lol. 10 out of 10 would hire again. read more

We were having serious drainage clogging issues. The previous plumbers that came out helped to get things flowing, however, they couldn't figure out the root cause, so I wanted a second opinion. Enter Kaelin and his camera snake. He was able to show me that some roots from out tree had grown into the main drain, causing the backup. He used a snake with a spinning chain attachment to chop up all the roots and clear the pipe. He flushed a root killing foam through the drain to prevent the problem from coming back and offered to refer us to someone who specializes in drain pipe replacement. In talking with him, you'll quickly learn that he knows his stuff and will happily break things down for you. He's also very quick to respond via text or phone call. He'll be our go-to drain guy from now on. read more

Draintech - Shredded roots that were causing the blockage in our drain. - Plumbing Near Me

A segment of my kitchen sink pipe burst unexpectedly, wetting the entire bottom of our island cabinetry. I immediately searched for a plumber online. Kaelin kindly responded late at night and even suggested a free solution, where I could do the rough-in myself. I decided to have him make the visit though, as I wanted expert eyes on the piping. Because this was not the first piping incident, said burst pipe had a propensity to loosen and open. Also, I had previously contracted other plumbers (through my home warranty company), who had not properly diagnosed and treated the issue at hand. Kaelin arrived the day after on a weekend and suggested an overarching solution, of replacing all of the inferior piping with Ferguson brand pipes. I found his suggestion apt and I followed through, and he quickly and skillfully replaced the affected piping. The piping is now sturdier than ever and the pipe mating arrangements omit previously found compromising extreme angles. In short, I'm no longer fearful of increased water pressure in the drains or grinding certain foods in the garbage disposal, bursting the pipes. Moreover, I'm glad Draintech fixed the root problem, versus applying a band-aid solution. I highly recommend Draintech - great service and awesome people! read more

Very professional and knowledgeable. Kaelin was great in communication. I wouldn't hesitate to call him again for plumbing needs. read more

I woke up to a nightmare. Carpet and bathroom flooring were flooded with water. I tried to no avail to handle the situation myself. After calling around, I called and Kaelin was available quickly, friendly, knowledgeable, and professional. He ended up needing to pull our toilet since he was unable to clear it at the street. Kaelin communicates well, is fair, honest, and hard working. I'd highly recommend DrainTech to anyone in a plumbing disaster or pinch. While I hope I don't need a plumber again anytime soon, if I do I hope he's available to assist once again. read more

Our toilet was leaking and they got us an appointment the within a couple of days. The work was thorough, clean, and professional. The quote they gave us was reasonable. I would highly recommend them if you're looking for a plumber A+ read more

Kaelin did some work for us, last year. We had a serious clog and water backing up. Our cleanout was totally buried by some ginormous metal planters due to shifting once they were filled. Kaelin was able to get to the cleanout and worked super hard to get things flowing again with a jet cleaner. He had to get roots out of the pipes, and he did a stellar job. He also used his camera to find the city's cleanout which had been buried by years of fill dirt. This year, we decided to install a trench drain in our driveway to stave off flooding. You'd better believe I called Draintech first. Kaelin is prompt, thorough, and incredibly kind and friendly. I cannot recommend Draintech highly enough. 100/10 would recommend. read more

There was water backed up in my tub, and apparently my house doesn't have a drain cleanout. The first company hired attempted to snake the system using the roof for access but couldn't resolve the issue. I was quoted over $3K to install a cleanout in order to resolve the issue. Instead of proceeding with the quote mentioned above, I reached out to Draintech. The owner responded promptly, arrived on time for the scheduled appointment, accessed the system through the roof, conducted a camera inspection, used couple of machines to unclog/clean the drain, and got rid of the root of the problem (roots in the mainline). I was very impressed by his work and dedication. He even cleaned the tub! As for pricing, I found it reasonable, $495. Thank you, Draintech! read more

Very satisfied, customer here. Kaelin is a skilled professional and does quality work. Work was done on time as promised at a fair price.

I was in a stressful situation due to misconduct of the prior company that I had reached for my sewer pipe that has been clogged by tree roots! Kaelin got to me fast and patiently explained the problem and quickly took care of the problem in a very short time! He is a professional at his job and l will use his service at anytime! read more

Woke up to a leak in my water heater and by noon it was fixed. Kaelin was very responsive & came equipped with the equipment needed to fix the job. And it took less than 10 minutes to fix the issue! I would definitely call him again if I need a plumbing service. read more

Kaelin came out on a Saturday (!) to help with a leaky solar water heater and saved us a bunch of money by solving the problem by turning a knob! We appreciate the help. Call Kaelin - you won't be disappointed! read more

called Draintech when I my tub was backed up with a bad clog. Kaelin returned my call promptly and showed up right on time to our scheduled appointment. He was able to fix the problem quickly and made sure everything was draining properly before he left. Will definitely be calling Draintech again. read more

We were having a disaster at our house from the rain. Clogged drains and all. Kaleen was very professional answered all our questions and took care of the drains. Very pleased! Will definitely use him again! read more

Absolutely amazing company and customer service! At 11:30pm our downstairs bathroom flooded while my sister took a shower, we quickly realized all water in the house was flowing into the downstairs bathtub and then out from under the toilet and into the hallway. At about 12:15am after trying to clean up the mess ourselves we gave Draintech a call, they answered right away and said they could come out tonight or first thing tomorrow morning! 45mins later the tech was at our house and had started snaking the main line for the home. By 1:30am the line was cleared and all pipes were flowing back as usual! I can not thank Draintech enough, I'm a new mom with a 3 week old and this was the last thing I wanted or had time to deal with but they were quick, professional, and very reasonably priced! I would 1000% recommended and use them again in the future. read more

Prompt, courteous and financially reasonable. He also helped us solve a longstanding problem that helped prevent a worse one in the future.

Super fast response, helpful information, professional and provided great advice. Highly recommend reaching out to this business! Thank you for your help in getting our garbage disposal and air gap working properly!!!! read more

All my projects have been completed to my satisfaction. Very professional jobs. I have more projects to do, and Draintech will be on speed dial! read more

we didn't use them because their work involves more drainage inside homes rather than outside. They were responsive and reliable. read more

Kaelin is awesome!! I called him to help me clear some roots from my main line and he showed up promptly ready to work! Not only did he clear the roots from my line, but part of the cities too which causes me issues. He also found something wrong with the joint between my line and the cities, which I really appreciated! After he was done, he showed me the entire line on the camera to make sure I was satisfied. He was honest, reliable, and fairly priced. I definitely recommend him! read more

I needed help with fixing leak from a toilet tank. Kaelin was transparent about their busy schedule and scheduled an appointment for the day after over text itself. No need to wait to speak with someone over phone, etc. Very convenient and quick. Technician was ahead of schedule on the day of the appointment and had it fixed the same day! read more

My dad's toilet clogged and his normal plumber couldn't make it. I requested a quote from 5 places and Kaelin responded within 5 minutes and was ready to come out within an hour. My dad preferred to push it out a bit, but that's besides the point. Kaelin's price was comparable to what my dad's other plumber charges so we were good there. As the time for the appointment came, he called my dad to give him an eta. He showed up, cleared the clog and gave his recommendation for maintenance. After he left he even reached out to me to tell me that the job was complete. Although quick responses are a norm for the plumbing industry, Kaelin was the quickest. He was also very accommodating schedule wise. His price was standard, as mentioned above. But what sets him apart was his communication and his follow through and his moral drive to not take advantage of my 77 year old dad who thought he needed more work than what it actually required. In short, Kaelin checks all the boxes you'd expect from a plumber and goes above and beyond. read more

Kaelin and Draintech are the best. He responded quickly and got us on the schedule. I highly recommend that you give them a call for fast, courteous, and most importantly quality service!! read more

Our sink wasn't draining and they were very responsive and came out the next morning. Quickly fixed the issue and went on their way. Thanks again! read more