Only FIVE stars ! I would like to give them TEN ! From the very first encounter with this company, I was pleasantly surprised at their professionalism and kindness. It really resonated with us because of how overall customer service these days has taken a back seat to profit. ( nothing wrong with profit, but there is a blend for success ) I had 4 bids for a complete re-pipe of our home. 2 of the 4 , barely looked at our concerns, and one company didn't even come out, just gave me a HIGH quote over a text message. My wife and I were immediately set at ease by Armon. Not only did he come out as he said, he was on time and communicated with us at all times. He took the time to take pictures, ask questions of us AND listen to our concerns. We were actually able to negotiate a workable solution and price, which was something the other companies were unwilling to do. One week before the agreed upon start date, I had the pleasure of meeting Art, another brother, I believe there are 3 brothers. But anyway, this guy is TOP SHELF ! He came out and told us he would be doing the re-pipe job, and he went over everything that he needed for me to due in preparation for their arrival. On the start day, they were half an hour early. They went straight to work. All during the day Art was keeping me informed of any and all issues that we should be aware of, and asking ME my opinion, Incredible. These guys worked together very well, it was obvious that they are highly experienced in all aspects of plumbing and re piping. Top of the line tools and well organized parts caught my attention quickly. During the course of this project we had walls exposed in multiple areas, old steel pipe being removed, it looked like mayhem to this home owner, but to them it was all part of this difficult process. At all times they were keeping things picked up and vacuumed, always aware, and causing no harm to our property. Needless to say, this big job had us with some high anxiety, but the feeling that we had while they worked and after completion was so satisfying. Just having the feeling of trust with the people that were in our home, almost immediately, that is priceless. So a great big THANK YOU to Art, Armon, Arman...and lets not forget Uncle Joseph ! I highly recommend New Flow Plumbing to everyone. read more

**Update:** I wanted to add that after my original review, I asked him to come back and check my home's water pressure. He came out promptly and did it free of charge. [[HIGHLIGHT]]I really appreciated that level of customer service and honesty.[[ENDHIGHLIGHT]] It's hard to find someone who stands behind their work and genuinely wants to help. Highly recommended! Thanks Arman! read more

After having a different company out the previous day to unclog a drain and made it worse, I called New Flow Plumbing of Roseville. Vito arrived on time and assessed the problem, what our options were, very clearly explained what was going on step by step and fixed the problem. And Vito was super nice, too. If I ever need a plumber again, I'll definitely call New Flow. I'll also let my friends know about them, too. read more

We had inconsistent hot water and needed a replacement. [[HIGHLIGHT]]He was very patient with us, answering all our questions.[[ENDHIGHLIGHT]] The model we wanted and the outdoor unit were out of stock, but he ordered the one we needed, which arrived sooner than expected. He installed the water heater outdoor, with the controller indoors. Team was very respectful, even taking off his shoes. He took before and after pictures, explained the warranty in detail, and tested the hot water to ensure everything was working perfectly. Best in the city! read more

Our water main broke and water was gushing out from the front of our home! We had used New Flow on another plumbing problem and they were efficient and thorough. We contacted them again for our own home and they were absolutely wonderful. Art was the lead guy along with Vito. The work done was perfection! [[HIGHLIGHT]]They called us frequently to keep us in the loop.[[ENDHIGHLIGHT]] We highly recommend them forsure! read more

He fixed drain leakage pipe in 10 minutes. He knew the problem in first minute and fix it in very reasonable price. read more

New Flow Plumbing and Rooter - Plumbing Near Me

It's easy to give New Flow Plumbing this 5 stars review. After dealing with a stubborn, clogged sewer line, I called out multiple companies to get eyes on the issue. [[HIGHLIGHT]]Arman and Vito were by far the quickest and most responsive.[[ENDHIGHLIGHT]] They got right to work, unclogged the drain, and did a video inspection to show me exactly what we were dealing with. The culprit? Heavy root intrusion throughout a 50-foot stretch of our original, 50-year-old cracked pipe. The Quote & Solution Instead of just a temporary fix, they gave us a quote to replace the line using trenchless pipe bursting, which will easily last a lifetime. Here's the kicker: their quote was actually cheaper than the numbers we got from other companies two years ago--and in this economy, you know prices have only gone up. We had been postponing the inevitable for a while, knowing it was just a matter of time, but their fair pricing made it an incredibly easy decision to finally move forward. The Execution Arman and Vito didn't waste any time. They were quick to handle the permitting and got the ball rolling immediately. As with any major underground project, a few minor surprises popped up along the way, but they handle everything with total professionalism. [[HIGHLIGHT]]They were incredibly responsive, kept us in the loop, and took care of it without a hitch.[[ENDHIGHLIGHT]] The Verdict Overall, I couldn't be happier with the experience. We are planning some bathroom remodeling down the line, and New Flow Plumbing is, without a doubt, the team I'm reaching out to for our future plumbing needs. Huge thanks to Arman, Vito, and the New Flow team for honest, efficient, and reasonably priced plumbing work! read more

[[HIGHLIGHT]]Was on site in less than one hour.[[ENDHIGHLIGHT]] Quickly fixed the problem without having to replace the faucet. Saved me time and money. I highly recommend Vito and New Flow Plumbing. In a world where everyone is up charging, it's refreshing to find a plumber who is trying to do what is best for the client. read more

I am so pleased with the service provided by New Flow Plumbing. Technician was so very kind, patient, efficient and conpleted the work so fast the same day. We had a non working bathroom for a very long time! due to ancient, broken shower fixtures and sink pipes, and now they work! [[HIGHLIGHT]]Such a relief! and I am very grateful.[[ENDHIGHLIGHT]] Will absolutely use them again! "5 stars"!!! read more

We had an emergency with our bathroom sink, the hot side just exploded and water shot up to the ceiling! Sounds crazy I know but it really happened! We have never used this company before and they were here in less than 30 minutes on a Saturday! Art was our plumber and he was very polite and professional. He checked everything out told us what we needed, gave us a quote and we went with it. The plumbing system is looking healthy happy we went with this team~ read more

I highly recommend New Flow plumbing company. They are always timely, hardworking, and incredibly efficient. As a professional Realtor, I need contractors I can trust to provide honest inspections and quality repairs for my clients. They are my first choice for all plumbing inspections and repairs because I know they'll get the job done right every time. Their professionalism, reliability, and excellent service make them an invaluable resource, and I confidently recommend them to anyone in need of plumbing services. read more

Art was absolutely! He came out on a Saturday and cleared our sewer line and saved the day! He was so professional and kind. I would highly recommend him and this company to anyone. read more

Wish I can place a ZERO Stars Review. Long story short. I had Art come out early last year to install a Sump Pump, they used a small thin hose to attach and run a pipe to the outside of my backyard to remove water build up under the home in Granite Bay. This pipe cracked in two places and This company is not taking any responsibility for the poor workmanship they did. [[HIGHLIGHT]]Never gave me a receipt as well and when I ask for it they state a paper copy was given to me but don't have anything on file to provide to me.[[ENDHIGHLIGHT]] The leak they caused blasted water on the walls and created black mold in my beautiful basement, its in the floors, the walls, going up the stairs. All they can tell me is the part they used has a one-year warranty. [[HIGHLIGHT]]Their employees are also rude and implied I cut my own pipe in the basement.[[ENDHIGHLIGHT]] Be weary of dealing with them. Terrible service, rude employee Art and his brother Arman who I think is the owner. Don't want to take responsibility for all the damage to my home. Please take a look at the pics and be careful everyone. read more

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[[HIGHLIGHT]]The team is kind and professional and really cares about the customers they do business with.[[ENDHIGHLIGHT]]

8 days without water; different company spent several hours over 3 different days but could not identify the problem. [[HIGHLIGHT]]Arman returned my call promptly on a late Saturday afternoon, Art was there shortly thereafter.[[ENDHIGHLIGHT]] He found the problem quickly and put a plan in place to our relief! Excellent, fast, friendly, competent service - New Flow has definitely earned our business! read more

[[HIGHLIGHT]]This plumbing company is truly exceptional.[[ENDHIGHLIGHT]] Every time I called them, no job was too difficult or "impossible." They showed up with professionalism, honesty, and a level of skill that is rare to see today. Their prices are fair, their work is excellent, and their attitude toward customers is something many businesses could learn from. In a time when good service is becoming harder and harder to find, this company stands out as a true example of integrity and dedication. [[HIGHLIGHT]]Five stars honestly feel too low for the quality of work and respect they show to their customers.[[ENDHIGHLIGHT]] I highly recommend them to anyone who needs reliable, professional plumbing work. read more

This is the second time NewFlow has come out to our place for an issue. The first time, Devin came out and was such an incredible worker. He was thorough and honest and worked so hard!!!. I think he originally arrived around 11 and left to get parts to replace a pipe and after that was finally done he left after 9pm. We couldn't believe how dedicated he was to our problem. Arman came today and was also SO great. Thank you for all your hard work and attention to detail! Great company! read more

I was fortunate to find New Flow Plumbing with a recent drain issue. [[HIGHLIGHT]]Vito responded expediently and was able to diagnose the issue while showing me what he found on the scope.[[ENDHIGHLIGHT]] His prices seemed reasonable and was able to mitigate the issue with little delay. I wouldn't hesitate to contact with any future plumbing issues. read more

Was referred to New Flow by Zoom and was very pleased with our service. We had a toilet leak and needed repair asap. Showed up the same day, quick efficient and honest! Replaced valves and reset toilet. Hope I don't have to use them again but if I need plumbing will definitely call! read more

New Flow Plumbing and Rooter - Toilet valve leak before repair - Plumbing Near Me

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I give my highest recommendation to New Flow Plumbing. This was the third time they have helped us out over the last three years and we've never had a problem with the work. Our house is over 60 years old, and we have had some big issues, such as an emergency repair of our leaking main line into the house and leaking and clogged pipes. They have been fair, trustworthy, knowledgeable, and dependable. Our water has gone from a rusty with a low flow to clean with great water pressure because of these guys. [[HIGHLIGHT]]Vito was great to work with. He explained things carefully and communicated clearly.[[ENDHIGHLIGHT]] The price has always been fair. Once when I was checking around for the best price, another plumber gave me some questionable advice about the need for a major repair. I called Vito on the phone to check, and he told me the work was not necessary. He came over and fixed the toilet for the cost of a visit and saved me a lot of money. I can't say enough good things about this company. They are the best! read more

New Flow Plumbing did excellent work replacing our sewer line. Art helped us out and was very courteous, knowledgeable, professional, and prompt with servicing our house. Art went the extra mile to explain what work needed to be done and ways to prevent future issues. Pricing was fair and would highly recommend them for all your plumbing needs. Thank you New Flow Plumbing! Derick & Jen read more

Awesome company! [[HIGHLIGHT]]I called at 4pm with clogged drains in all my sinks, I worked on it myself for hours and couldn't figure it out.[[ENDHIGHLIGHT]] They sent someone by 4:45 and he fixed it in 25min! So professional and courteous and price was excellent. Thank you again for helping so fast, I will Definitely always use them again! read more

These guys were recommended by another professional in Roseville. They came out to the job site on the same day. Provided an honest assessment of the issue and took the time to provide thoughtful recommendations. Thankfully after they completed their assessment, it was determined that my plumbing didn't need any immediate work. Will definitely consider them in the future if I have plumbing issues. read more

I needed my sewer cleaned out, again! Roots! They arrived within 2 hours of my phone call! Vito came and took care of the problem with exceptional service! He cleared the line and then sent the camera down to confirm everything was running smoothly! He also gave me some advice and information about this ongoing issue that was greatly appreciated! I've used New Flow Plumbing and Rooter before and I will continue to use them for any plumbing needs. They offer exceptional service! read more

This is the second time we have requested Vito at New Flow Plumbing to fix a plumbing issue at our home in Carmichael. Last time, he repaired several pipes and used a torch for a brass pipe. We were amazed by his workmanship as well as his friendly demeanor. This time, he removed old piping connecting to a defunct sprinkler system, repaired the remaining piping and left us with a cleaned up, tidy, faucet arrangement. We love his friendly attitude and competence, and recommend him heartily! read more

UPDATE: Thank you for your reply, Arman, however, you continue to imply actions by us that are not true . Some clarifications: -- At no time did we try to *make* your staff go to our roof. It was *his* recommendation to go to the roof vent to solve the immediate problem. -- We do appreciate you not charging us for not solving the problem over two days and for taking apart our toilet and leaving it that way. --The company that came in after you, within a couple hours did the following: 1) Found our main line 2) Identified the the clog was on the city side, not ours, (explains why your team could not find a clog when they snaked our lines), got our plumbing working and helped us navigate how to work with the City to take care of their end. 3) Quoted us to come back and install a clean out -- $650 I wish you the best. ------ What a difference between 2019 and now. People can read my reviews and see I'm not an unfair person. I rarely post negative reviews, even when warranted. We've faithfully used and referred friends to New Flow since our 2019 experience. No more. Get your popcorn. Yesterday our main line backed up. It's happened before (see 2019 review). New Flow sent a nice young man out within a few hours. He removed the toilet in our newly remodeled bathroom and ran a snake. It didn't work. He tried diligently to clear the clog without success and told us he'd have to come back today with a camera because he couldn't clear the clog and couldn't determine the reason. Fair -- my husband found him trustworthy and knowledgeable so we waited. We didn't have a lot of options, that's when believing the company you're working with has integrity and their customers best interest at heart is paramount. We thought we had that in New Flow. We were wrong. Today, the same gentleman who was in here in 2019, came back out and tried several options. He made a recommendation to my husband that he believed would be the best way to go. Mind you...we are on Day 2, heading into Day 3, without functioning toilets, showers, etc. and he prioritized getting us up and running. However, when he called the owner, the owner refused to let him execute his plan, instructed him to give us a quote to dig a clean out. Moreover, if we didn't agree to the clean out, he refused to allow our toilet to be put back on because he "couldn't be sure it was his guy" yesterday that took it off...maybe my husband did it. Excuse me? Does he really think we don't know who took the toilet off? His rationale was that if his guy took it off he would've billed us and had us pay yesterday. Well, the young man did not bill us last night (going on 7pm) because he they were coming back *today* -- why put it on just to take it off again? But he didn't make the decision on his own, he asked us if it was ok AND he called and got approval to do so -- my husband watched him make the calls to whomever was in charge last night. So, that "reason" showed us the true character of the person who owns this business. And it ain't pretty. He then ordered his plumber to leave us high and dry unless we agreed to the $3400 job to dig a new clean out. When we didn't agree, he told his plumber to leave and to leave our toilet where it was. So, basically, the owner of New Flow is more than happy to extort a customer. And throw his staff under the bus. Fortunately, we know a great contractor whose company has remodeled our kitchen and two bathrooms over the last four years. He came through with a referral to a great guy. Every company our contractor has referred to us has been top notch. Had we not had trust in New Flow, we would've called him to begin with. The quote from his plumber to do a clean out is less than half of New Flow's. The irony of all this is that if the owner had let his expert do what he thought was best to get us functioning plumbing we would've gladly hired them to do the clean out because we agree it should be done. The plumber on site with us today was also clear that for the long term we needed to do it but he had plan to get us functioning toilets first. But rather than sharing that priorty, the owner chose to prioritize making a bloated buck off desperate people. He rolled the dice and lost. But we gained valuable information about the integrity of this company. Proceed at your own risk. And feel free to DM me and I'll share who you should be calling. read more

Our water heater started leaking rusting water and it was 4:45 pm. [[HIGHLIGHT]]I called because New Flow listed emergency services and was surprised when the phone was answered and the response was I'll be right out![[ENDHIGHLIGHT]] I was given options between tankless and traditional water heaters and the next day it was installed with the area cleaned up. Very polite, professional, timely, and informative. Thank you! read more

[[HIGHLIGHT]]art and Arman are awesome and very helpful.[[ENDHIGHLIGHT]] they do all sewer inspections and plumbing work.

These guys are amazing and super friendly. Needed a plumber on a Friday night and they were here in less than an hour and were able to fixed the problem quickly. Price was very reasonable for such quick service on a holiday weekend. read more

These guys are legit. Family run biz. Vito came out and gave me a no BS estimate and installed a free work around valve to my broken water line. Even tho he knew I was getting other quotes he still did this. All quotes were more or less the same so I went with Vito. He naged out the job in 1 day. I feel at peace knowing I chose the family owned company and Vito's expertise. Also they gave me a payment plan with no interest so questions asked. read more

Vito from New Flow performed an excellent swap of my home water pressure regulator. On time for the appointment, great pre/post communication, and great customer service in promptly returning any text messages between us. Vito also has some "jokes" for me. My water pressure is now where it should be. Thank you Wayne S. read more

Thank you so much for your help! I just called (at 10pm) while water gushed from my sprinkler system. You patiently walked me through the shutoff via text, despite me not having much knowledge. The water has stopped, and I can assess it in the morning to see if it's something I can fix on my own. If it's not, I'll definitely be calling on you for the repair. Thanks again for your help. I will be recommending you to anyone in need of plumbing assistance! read more

We had our water main blow a leak and talked to Arman from New Flow Plumbing. In a time of panic he made sure I knew we'd be taken care of and we were. These guys went ABOVE and beyond to make sure we were happy with the service and the quality of work. The job was completed the same day it was started. If I have any issues in the future, these guys will be my first call...Thank you to the whole New Flow Plumbing Team!!!! Noah read more

Ok first of all the sink blockage was cleared just fine! Their responsiveness To all communication was also outstanding But come on: 1. I'm no prude or anything but I didn't need a contact high from the amount of pot smell coming off the technician (Jeff). I mean my house still smells like weed. 2. If your going to a house to clear out a backed up drain wouldn't you be prepared to put some water in something? A bucket or something. Sure I had a couple small pans under the sink but if your mind is right and you see water backed up into the sink you would realize some water is gonna come out? But no just overflow the little pans under the sink!! SMH 3. If you realize there is going to be a bunch of water wouldn't you have something to clean it up with?? I mean considering the "flat rate" fee (I'll cover that in a moment) is outrageous you would want to leave the work place dry. All of a sudden the technician is yelling "you got any towels" "more water is coming out than I thought" lol hmmm water all the way in the sink and your below it of course water is gonna come out. So know I got a bunch of wet towels to take care of too. 4. "You used Draino or something in the sink?" Uh duh yes the sink has been backed up I tried to clean it out, and that bottle of Draino you moved to get under the sink is the one I used. I didn't need a lecture about telling someone that you used Draino and caustic gas or acid. It seems pretty reasonable that it would be first step. Like he full on was lecturing me and when I seemed irritated he finally stopped and was like "I wasn't trying to step on anyone's toes or upset anyone"?!? Just insane 5. This is partially my fault in that I didn't ask before anyone showed up how much it would be. Well don't let that happen again. I mean the ad online said very reasonable and such. I should have waited for someone local if I would have known it was a $275 flat rate. Come on roto-rooter came out on a Sunday morning several months ago for $225. I was impatient and didn't want to have my sink backed up another day and wait until thur for someone who quoted me $200 and I thought that was a lot. 6. In this current world of everything going on your gonna tell me when I ask "you take cards right" that yes you take them but there is a 3% fee and that a check is better?!?! I mean my freaking kids take cards for their chores without charging me a fee. Like I said the drain was cleared out. But I think for nearly 300 dollars you would think the technician would be more professional and aware of the situation. But at least now I can wash those dirty wet towels because my drain isn't plugged anymore. read more

Greg Hill arrived right on time and did a great job getting my sinks to clear and drain! Very professional, cordial and cleaned up after his work. I'd definitely recommend these folks for your plumbing needs! Thanks for a job well done! read more

Jeff showed up with his mask on and safety is appreciated. He had the right tools to get our broken pipe fixed and did an excellent job. The second time we needed their service and will call them again if we need plumbing help. read more

I called New Flow Plumbing and spoke with Art and told him we needed a Kitchen faucet installed. I had the new faucet just needed it to be installed, he quoted me a very reasonable price. He had one of his technicians Vito come out within the hour. He arrived on time he put in the faucet and was very quick, he was very polite and I would definitely use them again and recommend them to anyone needing a Plumber. Thank you so much Vito. (Bud S) read more

I highly recommend New Flow Plumbing out of Roseville, CA. November 22 the sewer backed up into the bathroom. The initial plumbing team diagnosed the issue as a break in the mainline and recommended New Flow. Armand contacted me Sunday night and had a crew out on Monday. They improvised a work around until the sewer line was fixed. The installed a new trenchless main line to the house. They backfilled the holes and did a great job of getting the landscape cleaned. They managed to preserve the low brick wall that was installed near the city hookup. I was very impressed with Armand and the team and highly recommend New Flow. read more

Why these guys do not have more 5 star ratings on here is beyond me. I called them because of a leaky faucet I tried to fix, explained my situation and the owner knew exactly what was wrong and told me I really could fix it myself. I told him I would rather have a pro come and fix and he quoted me a reasonable price. Within two hours they had a crew member out at my house. They had an automatic text system that let me know my appointment and help know when the repair guy was going to be there. The repair man had my shower fixed in 20 minutes and even gave me my old part to show what had happened. He also gave me advice on what to do on two other things in my house that he said I could easily diy. No up charging, just genuine advice. Highly, highly recommend. These guys were professional, kind, helpful, fast, came with a year warranty for the work and their customer service knocked it out of the park! read more

I had a kitchen sink problem that I could not resolve even with every google and youtube suggestions. I called new flow per my friends recommendation and their guy Art came. Such a hardworking cool person. The clog was about 3ft and even if it was giving him a hard time he was still calm and works with a smile. Price was the cheapest compared to others that we requested a qoute from. Awesome company, employee and gets the job done. read more