Mike Cotter my sales rep at Park Place is awesome. Super professional, kind and takes the time to…read morefind you the right car. goes out of his way to make sure you are happy with your purchase. highly recommend him if you are looking to buy a car. Also, Rola was extremely nice, helpful and professional. all around great experience! highly recommend buying a car here!

I am incredibly frustrated with the lack of accountability and communication at Park Place…read moreMotorcars Dallas. My 2017 GLA 250 was held for a full week for a persistent squealing issue, yet it was returned to me with the exact same problem. What is most concerning is that this has been my consistent experience with this service center--it seems to be the 'norm' here that you have to chase them for updates, only to get no response and no call backs. Since picking up the vehicle on July 8, I have left multiple voicemails for my advisor and the service department, all of which have been ignored. I am not surprised, given how difficult it is to get any communication from them while a car is in their care. I am hoping this public review finally prompts a member of the management team to reach out and provide a path toward a real resolution. Please do better.

We just bought a 2025 Ford Expedition Active Max from Planet Ford in Dallas, and Chuy Alcala and…read moreNick Alvarez were both outstanding. We traded in two vehicles, so this wasn't a simple deal. There were a lot of moving parts. Chuy handled the front end with patience and zero pressure. He actually listened to what our family needed and made the experience feel relaxed and personal. Behind the scenes, Nick helped structure everything so the numbers worked -- and somehow our monthly payment didn't increase, even with the upgrade to a full-size Expedition. That mattered to us. The whole process felt straightforward and honest. No games. No surprises. Just people who know what they're doing and care about getting it right. We brought the Expedition home and our kids looked like it was Christmas morning. Nicolle is still talking about how smooth everything went. After this experience, we wouldn't buy a vehicle anywhere else but Planet Ford Dallas. Chuy and Nick earned that loyalty.

I purchased a 2025 Ford F-150 Platinum from this dealership in March, and honestly, the buying…read moreexperience was surprisingly great. The sales process was smooth, efficient, and overall one of the better vehicle purchases I've had. Unfortunately, things changed once I needed service. At just 6,000 miles, I experienced a serious issue with the truck. About a week ago, I was stopped at a red light and, when the light turned green, I pressed the accelerator but the truck wouldn't move. After a brief moment, it returned to normal, so I didn't think much of it. Then last night, while driving home from Walmart, the same thing happened again, except this time it was much worse. Multiple warning lights came on stating that several systems had malfunctioned, and the truck went into what appeared to be a reduced-power mode. I couldn't drive more than 50 MPH, and every time I pressed the accelerator, the truck would sputter, hesitate, or simply not respond with any power. In my opinion, that's a major safety concern, especially with the amount of traffic we deal with in the DFW area. What makes this even more frustrating is that this is a truck that cost close to $90,000. For a vehicle at that price point, having these kinds of major drivability and safety-related issues at only 6,000 miles is ridiculous and incredibly disappointing. I understand that defects can happen, but when you're spending nearly $90K on a premium truck, you expect both the vehicle and the support behind it to be significantly better. When I contacted the service department, I expected at least some sense of urgency. Instead, I was told my only option was to drop the truck off and wait approximately three days just for diagnostics because they are backed up. To make matters worse, my service advisor wasn't particularly friendly and showed very little concern about the situation, even after reviewing my vehicle information and seeing that multiple fault codes had been triggered. The dealership also had no loaner vehicles available, meaning I would be without transportation during the entire process. First impressions matter, and it's disappointing that I haven't even made it to my first scheduled service before having this kind of experience with the service department. While the sales team earned my business, the service experience has left me seriously questioning whether I'll return to this dealership for future maintenance or repairs. A great purchase experience means very little if the dealership isn't there for its customers when a serious problem arises.

Buyer Beware -- My Experience with HCC Specialty Cars…read more In December 2024, I agreed to buy a 1986 Porsche 930 from HCC Specialty Cars. I flew down on December 8th to inspect the car. When I arrived, I was told they had just pulled it out -- but the engine was already warm, which seemed odd. We went for a drive, and I was told the car had been serviced and came with a binder showing about $140,000 in documented work over its lifetime. During the test drive, I noticed a few small issues. I asked for them to be fixed before delivery, and they assured me they would take care of everything. None of those things were addressed. Later, Patrick (the owner) told me he was disappointed in his team and said he had personally inspected the car though what that inspection involved is still unclear. One thing that blows me away is him saying that he had the car serviced and the oil filter was 12 years old when we got it serviced. 12 years old! The car was delivered to me on December 23rd. The delivery company had trouble getting it started. A few days later, I let HCC know the car wasn't running right. the battery kept dying, and the idle would fluctuate so badly at night that the car nearly stalled. I brought it to Patrick Motorsports, one of the most respected Porsche shops in the country. They replaced the battery and advised me to drive it briefly, but more issues came up almost immediately. The car felt unreliable, and I was constantly worried it would break down. I contacted Patrick again, and we both agreed it needed a full evaluation and repair. I did end up spending over $70,000 to make this car right. I did not expect Patrick to reimburse me this amount but I did expect him to make it right. He never did nor has he attempted to. As the list of issues grew, Patrick started becoming harder to reach. He told me he was overwhelmed and dealing with a lot of other cars. I encouraged him multiple times to speak directly with Kyle at Patrick Motorsports, who could explain exactly what they found. Patrick made one call to Kyle, but never returned any of the three calls Kyle made back to him. Once I mentioned I was planning to go public with my complaints, Patrick said he might offer some kind of financial concession. Then he told me he should perhaps just save it for legal fees. At the end of the day, this comes down to character. Patrick talks a good game, seems sincere, and has a great story but in my experience, he didn't follow through on anything that mattered. He didn't stand behind the car, didn't communicate honestly, and didn't make things right. If you're thinking about buying from HCC Specialty Cars, don't take anyone's word for it. get the car independently inspected before you commit. I didn't, and it cost me.

Normally I buy my cars direct from the manufacturer's dealership. Nearly all cars that I've ever…read morepurchased are brand-new. However now that we have been in the era of turbocharging and electrification of nearly all engines, I have been on the hunt for securing iconic, naturally aspirated greats that will never be made again. Given this goal, finding peak NA Porsches has been a challenge. I have had great luck with purchasing Porsche CPOs but finding my final dream NA bucket list car proved difficult. I therefore decided to expand my search to boutique, exotic dealerships. This is when we came across HCC Specialty Cars in Dallas. Since my better half and I both needed to agree on this final dream car we were looking to share, HCC had one that we were able to compromise on and agree on. The dealer's owner Patrick was highly responsive to all our various questions. Since we weren't prepared to fly out to Texas, we were essentially relying completely on photos, videos, CarFax and the word of Patrick. Since he was a real straight shooter, we felt satisfied with the car and decided to move forward. We put in an offer that was accepted. After that, Patrick assisted with getting some additonal work done on the car before assisting with making arrangements to ship the car out from TX. After the car shipping company delivered the car, there were some unexpected hiccups with the car. Thankfully nothing mechanical...just annoying items that pestered the perfectionist sides of my wife and I. We immediately reached out to Patrick and he did do his best to try to problem solve and work through the issues. In the end, I did have to also enlist the help of my trusty Porsche contact at my local dealership. Long story short, everything all worked out in the end which is what ultimately matters. Overall, given the selection of great NA classics in HCC's inventory and what a professional, standup guy the owner Patrick is, HCC is highly recommended as far as boutique dealerships go!

Please don't go to this dealership. The customer service is beyond terrible, the Finance department…read moretreats you like if you owe them something and they'll run your credit without your permission. Avoid this at all cost!!

CHIN AND AMAD ISMAIL REFUSED TO CONVEY TITLE to me for a car I paid cash for, UNLESS I PAID EXTRA…read moreMONEY!!! It took me over 12 weeks to get title, during which time my temp tags expired and I could not register my car in NM. July 17, 2017. The Dallas Better Business Bureau recently notified me that they have approved my complaint against One World Cars, and that it is now on file for public view. June 17, 2017. I have two active complaints for fraud and extortion with the Texas Attorney General (Complaint No: CGS-62983) and the Texas Motor Vehicle Division (Dealer No: P126266) against One World Cars and its owners Amad and Chin Ismail. The car I paid cash for was filthy , sold with a bad bearing, cracked brake hoses, worn-out tires, and dirty oil. I needed a car ASAP so I bought it. It took me 12 weeks to receive title for the 2007 Volvo XC vV70 car I paid Amad and Chin Ismail over $7,000 cash for. Even after my title had been returned to Amad and Chin because they used an incorrect mailing address , they still refused to deliver title until I agreed to allow them to keep a $90 overpayment I had mistakenly made on my cashier's check for the car. During the 6 weeks my title was lost in the mail, Chin refused to help and told me to apply for a lost title myself which I did, and received a letter 30 days later from MVD that stated they could not reissue "my" title since Chin and Amad had never put the title in my name. For 10 weeks after paying cash for the car, I was unable to register it. By the time the MVD forced Chin and Amad to convey title to me, my temp tag had been expired 30 days. Chin suggested in well-documented text messages that my alternative would be to drive from Santa Fe to Dallas and pick it up myself. All of the text and email messages conveyed to me regarding my purchase by One World Cars and its fraudulent owners Amad and Chin Ismail, have been saved and are available for view by request.

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

This dealership tried to sell me 2 damaged cars. Both with title labeled as clean on site…read more"TrueCar". They used me as a pawn to ask questions about getting audited when I was speaking to a loan representative. They offered me a car on the spot for $150/month, adding a few hours to my visit and then after applying for a loan, which they didn't consider, payment would be as low as 240. I gave a deposit to hold a car and to provide assurance that after repairs (a dead battery, broken Struts, broken sunroof/moonroof, and missing cargo cover), but when DCU informed me of the real title condition, it took me 2 days to get the refund and speaking with the sealed rep and owner of the business. I clearly expressed that I was no longer interested in associating myself with the business and looking elsewhere. A few days later, the owner messages me about s new arrival I might be interested in. This was after I spoke to the manager about the integrity, professionalism , and methods of selling that I experienced.

If you're undecided on a car lot LOOK NO FURTHER. Benitez auto group WILL work with you. I just…read morerecently purchased a 2016 Altima with no problems thanks to Edward. They're very responsive and honest about the whole process. As a woman I was fearful I'd be taken advantage of but they showed the opposite and went above and beyond to work with me and help me. Stop by anytime and view inventory YOU WILL NOT BE DISAPPOINTED! Thank you again Edward!

Came here during an emergency and it did not meet expectations. They overcharged from what other…read moremechanics told me the market was. Both my driver side and passenger side foot room was covered in mud when I got my car back. My glove compartment was also broke and doesn't close since getting my car back from here. They did what I paid them to do, but I would not recommend using them if you have options

I took my car to Moe for an inspection and he took care of me quickly and treated me like family…read more When he found out I didn't have a printer he printed off my insurance information and helped me register my car online. They go the extra mile here! He was able to provide more than just the inspection and gave valuable advice. This will definitely be my new mechanic!!

You get what you pay for. I was sold a car with power steering issues. When I drove the car the…read morepower steering fluid was full so the steering wheel was fine. The longer I drove the harder the steering wheel got. I had to go to a mechanic to get it fixed. Not transparent

HORRIBLE Sold me a car that they knew had MULTIPLE issues wouldn't reco buying even a camry off of…read morethese SCAMMERS (Power steering leak , starting motor issues , Oil leaks , cars broken down 2 times already Don't ever buy from these scammers even for 10$