Stay away. While I think the online content is fine, the customer service is extremely poor. My son had completed 94% of his online course and was ready to take the final exam but the link expired after six months. When I called to ask them to allow him to finish it out, they insisted they had to charge a $50 renewal fee and that the fee was some sort of state requirement. When I asked the customer service rep to provide the state regulation or statute to support that it was a state requirement, he was unable to do so. I can only conclude that the customer support representative shamefully lied to me in order to get my money. Given that my son had finished 94% of the online content, I had no choice but to pay another $50 to allow him to finish. I have another son getting ready for drivers ed, but I will not be using their services, and I would recommend that you go elsewhere too. read more

I used Driversed.com after receiving a speeding ticket in Arizona. After completing the defensive driving course which took longer that the 4 hours stated as their site kept crashing and I had to switch back and forth from my iPhone to my computer to get through the course I received a dismissal notice from the court stating that the officer did not properly calibrate his equipment. I then called the court and they said I would be refunded by Driversed.com. That was over a month ago. Driversed.com has not responded to multiple emails, they don't answer their phone and they tell you to leave your number while you are on hold and they will call back, they don't. This service should not be listed as a trusted provider by the court system if they can't provide basic customer service. Avoid this company, their are plenty of other options. read more

Great service! I had a 2 hour session with instructor Wassim Yassine and he was very professional and patient. You are definitely getting what you paid for. read more

This is a TERRIBLE process to go through. I called back 2 times to make sure the name was correct on the drivers certificate. They assured me it was correct. Then the certificate come in with the incorrect name. Now I will have to pay for a NEW certificate, overnighting the one with the incorrect name on back to them, then have a new one overnighted to me. This is a nightmare. My rating for this company is zero. I am also going to request my child read more

My daughter Gabriela had her first 3 lessons with Long , from 1st time we meet him we were absolutely comfortable with him taking our daughter for her lessons. She absolutely adores him. She was very happy with all her lessons. He made her feel confident behind the wheel Long came highly reccomend by the Redwood City parents as a great instructor and I'm so happy to say I agree 100 %. He is personable, alot of patience, knowledgeable very positive experience all around. Cant wait to finish off her remainder lessons with him. I highly recommend Long. read more

Customer service is complete garbage couldn't get ahold of them tried for 2 hours before giving up. I ordered over night shipping and didnt receive it yet. I take my drivers test tommorow and I might have to postpone it now. Paid 25$ for over night shipping to not get it to me. read more

although this.driving school might seem good because you can book online.and.you drive around in a mini cooper..they are a.nightmare to deal with as far as.communication and paperwork. There is absolutely no follow through if you need a letter of completion to move to another school or a duplicate certificate. please think long and hard about signing up with this school..it is not worth it!!! read more

Their service is absolutely awful. They took centuries to send me my pink slip also known as the certificate of completion. The instructions took me home early and told me not to tell anyone about it. I paid 300 plus dollars. read more

Long is an amazing teacher. I was an inexperienced driver with a slight fear of the road, but Long worked with me, helping me overcome my fears and polish out of my driving skills. He taught me how to proactive on the road - how to quickly spot visual cues off the road to helping make decisions faster, identifying when we're in other cars' blind spots, how to safely merge on to freeways. He went over aspects of city driving, what to look out for when entering an intersection. He focusses on improving driving skills, allowing you to adapt to conditions on the street. Aside from the quality sessions, I enjoyed driving with him. I felt completely safe when I was driving with him, which helped improve my confidence. We also went over car mechanics, which helped me understand what I was doing and help improve my driving experience. I would highly recommend to anyone who's either inexperienced behind the wheel or a first time driver trying to pass the driving test. read more

Driversed.com was a great choice for for my son. After trying to schedule with Stanford Driving school and being told it would be months, a quick phone call to driversed.com confirmed an appointment. They even matched the price of the other driving school (just a few dollars but it was nice). It was easy to schedule appointments, the instructors were always on time for pick up at our home and he was dropped off back at home right on time. They were all personable and provided great driving pointers. And how fun to drive around in a mini cooper! My son just passed his driving test yesterday on the his try thanks to three great instructors, Long, Theresa and Catherine. They were helpful and made him confident. He even bumped into Long at the DMV. Lots of high fives. Good job! read more

Take the online traffic school. If you use your iPad, it goes faster because there is no timer as of now. Some of the videos don't play on the iPad, so you'll need to switch to your computer to view them and them switch back. read more

We are so glad to have used driversed.com! We had several lessons and while all of the instructors were courteous, professional and helpful, Long Truong was truly outstanding! He has a wonderful personality and was very patient with my daughter in each lesson he had with her. We are so glad to have asked for him to take my daughter to her driver's test today and she passed on her first try! Thanks so much for your help, Long, you are a fabulous driving instructor! :) read more

signed up my son for this online course. paid the extra $30 where it clearly says certificate will be mailed next day by noon. call to get tracking number and am told i will not get certificate until two days. Then why did i pay an extra $30? Super frustrating. read more

Long is an amazing driving instructor. I had never driven before and learned everything with him from start to finish. I successfully passed the test with 1 mistake only even though 15 are allowed. Thank you Long. read more

This review is for the online traffic school used by Santa Clara county. The content here is actually pretty good. Unfortunately it's marred by a poor web-site technical implementation. If they didn't have a monopoly on SC county traffic schools their technical problems would put them out of business in short order. When I took the course, the web servers were horribly slow. You have to stay on each page a minimum number of seconds before you can click to the next page, however sometimes the seconds countdown box would count down to zero before the rest of the page had even loaded. Since these counters are supposed to add up to 8 hours, this means I spent 8 over hours just waiting for pages to load. I have DSL, and checked my browser on other web sites while this was happening, and they were nice and fast. Although I selected the "html" (not flash) version of the test, there was still a lot of flash content. My browser uses a flash blocker - this made many of the pages impossible to view. I tried using two browsers, but this created other problems. Several times Firefox (The current version) got "stuck", either while trying to download flash, or by simply reloading the same page over and over each time I hit the next button. Firefox was not hung; the web site was simply not doing the right things. Once it got stuck insisting that I had not spent enough time on the page for 10 minutes after the timer had counted down to zero. These problems wasted another 4-5 hours of my time. There was a pretty good video on road rage, but, perversely, all the videos were all in flash; even though I had chosen the non-flash option. I had to change to another computer to view them. By this time what I really needed was a video on "bad website rage". It's worth mentioning that "Taylor" at liveperson.com was very helpful with this. Taylor suggested logging out and back in, and other tricks that got me "unstuck" time and again in this test. Without Taylor's competent and patient help I would not have completed this course. The bottom line is that it's faster to spend 8 hours in a classroom than taking this course online. it's not hard - lots of web sites serve up more sophisticated content with much less trouble. The county should really make them fix this or find another traffic school site. read more

Terrible in almost every way. Extremely poor customer service, unprofessional intructors, call center rude and unhelpful. We paid in full and after the first lesson and numerous scheduling problems requested a refund which took a lot time to be returned. Please consider any other school before ponying up any of your hard earned money. This school needs to close its doors before someone gets hurt and sued. read more

I got this service in California and it was an overall good experience. I had Tony Yan as my instructor and he was very patient and helpful throughout the whole process read more

This was the best course I ever took! It was easy to access at any time of the day. They.sent me reminders so I wouldn't forget to finish the course before time ran out. The course itself is presented in a way that assures you learn what you need. I had to take this course and I am glad I did! One thousand one, one thousand two, one thousand three and fir extra saftey, one thousand four. How close are you? Take the course! ;-) read more

Furious!! I've been on hold for over 40 minutes. Thought we could sign my teenager up for that teen driving course but after payment none of us can find a way into the course. Online it says they have someone available to do a chat but the link gets me nowhere. I'm still sitting here on hold.UPDATE: so we purchased the course just after noon California time. We struggled till 12:15 trying to get started on the online teen course . At 12:15pm we called and sat listening to music for over 40 minutes until we gave up and pressed 1 to leave our phone number. It's 1:55pm and STILL no help! read more

As I wrote before DriversED is the best driving school. I'm still learning & I might need 100 more lessons because of my sad experience. But thanks to DriversED, Ms Mai & my instructor Mr Long I'm not going to give up. I really appreciate & thank you once again. Keep up your good work read more

My son (15) just finished with his behind the wheel instruction today. We are pleased with this school. We had a good experience with the office/scheduling staff and Jaeden learned and gained self-confidence with the instructors. The instructors were on time every time. He received his certificate right away. Given our experience I recommend this school. read more

Drivers ed really helped me learn about driving and all the rules along with it!

Today i had my 2 hour validating driving lessons here in santa clara! My instructors name was JeriLyn. She was so wonderful to me! Such a personable person to talk to and feel comfortable with. It felt like i was driving with my aunt, mom or grandma in the car which made me feel good! Because i normally get really nervous with any kind of teacher! I would totally reccommend them and JeriLyn if you live in the bay area! :) & the mini cooper i drove drives so smoothy! I cant wait to do my 4 more hours of driving before i get to take my drivers license test! read more

Long has been my driving instructor since I first got my permit and I am so happy he is. He really taught me not to be afraid of the road, and taught me how to be less nervous while driving. Long is a very nice guy, and very patient with me. I still plan to get lessons from him after and the days coming up before my driving test. I extremely recommend driving lessons from Long. read more

Avoid taking the online classes with driversed.com, the classes are too long! and I Mean way too long. I am so glad I moed out of the Santa Clara County and move elsewhere, whew! read more

I took lessons from this school a while ago with Long as my instructor. He is very patient, calm and professional. He does not just help you pass the DMV test but also teaches you to be a safe and cautious driver. I always felt like going out with a friend when I had lessons with him. Scheduling was easy too. I definitely recommend driversed. read more

Overall pretty good. I had to watch a video called Red Asphalt V, which showed extremely graphic and kind of horrifying bodies after car crashes. Before the final test, I took a practice and got 100%. The questions on the real test seemed much harder than the ones on the practice, giving me an 80% at the end. read more

I did my online driver's ed and the behind the wheel training with DriversEd.com and I really have no complaints. The instructor was on time, maybe 5 or 10 minutes late once but he really helped me out. I was nervous at first but he told me that video games help out a lot and gave me the confidence to start driving. I can't speak for all the trainers because a friend said their instructor wasn't the best but from experience, if I had to do it again I would stick with this. I don't want to get his name wrong, but hope whoever uses Driver'sEd gets him read more

I have driving experience in India but never drove in US before. One of my friends referred me DriversEd. I scheduled two in-car driving lessons before my BTW test with DMV but could not attend the first class due to some unexpected work. I was nervous as I have to give me test just with one class. Long Truong was my instructor. He quickly evaluated my strengths and weaknesses and prepared for the BTW test just in one class. I still can't believe that I passed the test just with one class. Thanks Long!!!. Would definitely recommend this school! read more

I had a 2 hour lesson with Long Truong, he was very professional, informative and fun. I learned everything I needed to know and more. The company itself was helpful and polite. The good news is I also passed my test the first time. I can highly recommend this company and Long Truong. read more

Ray, the instructor from driversed.com is the best he helped me pass my behind the wheel test. The cars are just right for driving Using your permit. I would reccomend Reyes to anybody that needs a little behind the wheel experience, and prepare to take the behind the wheel test. Overall excellent school. read more

Whether theyhave what you want or not, their spam won't stop. Their "unsubscribe" option (I never subscribed in the first place) is worthless. read more

I wish I would have read the reviews. HORRIBLE experience trying to reach a live person on the phone to reschedule my sons appt. He called 48 hours in advance but could not get through after waiting 30 min on hold. I called the next day and it took me 2 hours to reach a live person. Only after calling the number on their website and leaving a callback number, which we never received. I then logged in to a webchat with a representative that took me over an hour to reach. They quickly referred me to another call center???!!!! Unbelievable. I tried calling that number and it hung up on me 2 times because it would not register the 1 I had to dial to reach Northern California center. Finally after using a landline I reached a live person who then charged me a $50 late fee to reschedule his appt?!?! WTF? I asked to speak with a supervisor and they would not waive the fee! What kind of a business does this? Their inept communication center and lack of customer service are shameful. read more

This is one of the best driving schools, the in car driving lessons are very focused based on the DMV test. They really make u feel comfortable, as they listen to you and get to know you. they teach you Not only to drive good but drive smart. My daughter only had 3 lessons and she passed her DMV test with flying colors, thanks to Mr.Long- our favorite tutor. read more

I had 22 hours of Driving with Wassim. He is a very professional teacher and I learned to be a great driver from him. The only problem I had was the price. But after thinking about that I think all the money was worth it. I had Driving instructor from other company's and they were terrible. I was very lucky having a great instructor like wassim. The other good news is I passed my driving test thanks to the best instructor. read more

I used this company to complete my mandatory Drivers ED and it was the hands down worse decision of my life. I paid an extra $30 for my certificate to come in time and the company took my money and did not send mer certificate. Their customer service is absolutely ridiculous as it took me 20 minutes to one reach them and then they put me on a phone with a man who did not even know what he was doing or talking about. I highly recommend not waisting your money on this awful company and looking at other places. read more

Wassim Yassine was a great instructor during my time driving. He was chill and calm throughout the whole lesson which made me calm to drive. Highly recommend this instructor and this company! read more

DriversEd.com has misleading advertising and misleading website information. They claim that they offer "Exclusive Benefits" - "Our California drivers ed course includes extras" with one of the extras listed is in-car driving lessons. They make it sounds as if the in-car driving is included in the price of the course, but it really isn't. read more

My son is in the midst of the teen driver's ed program and has earned enough hours to take his permit exam. However, they refuse to send us the official paperwork to take to DPS and won't answer simple questions. It's obvious that the customer-service morons are reading off scripts. If you ask them anything off the script, their pea-size brains can't handle it. Don't waste your money! read more

Go to Costco Website to purchase E-Cards $50 Value for only $ 34.99 save $15.00. Can apply to the behind the wheel training