outstanding customer service. I visited Tidal Wave Apex yesterday for a wash. We had just had a…read moreweek in Florida and I wanted to get the car washed and vacuumed. I went through the wash and was vacuuming when the manager stopped by my car. He saw bug stains on my car grille and bumper and aplogized that his crew/process did not address all the bug stains. He had me pull around, where he addressed the stains manually and put my car back through the wash with an 'upgraded' service (I bought a 'value' wash). Great experience!

I recently went to this location to get my vehicle washed. My car was brand new--less than two days…read moreold. I simply wanted to remove some pollen and rain, but I instantly regretted the decision. Honestly, I would have been better off leaving the car dirty. After going through the wash, my vehicle's paint was scratched and damaged. Keep in mind, this is a brand-new vehicle. I called the number provided and was told to return to the site and ask for Dan. I did that and completed a damage report, but instead of addressing the issue, I was told that my car already had "random scratches all over it." That explanation is unacceptable. The scratches were clearly caused by the car wash equipment. Other customers have reported similar issues, which raises serious concerns about the condition of the machinery being used. What's even more disappointing than the damage itself is the lack of accountability and poor customer service. Rather than taking responsibility or properly investigating the issue, the situation was dismissed.

I can't say enough good things about C.W.L. Came in because…read moremy tires and wheel wells were full of mud and grass, having to pull into the shoulder with water, grass and mud.. I got the $12.00 job, It thoughly cleaned my Honda Odyssey; or so I thought. After driving to a nearby market, I looked over my van and saw that the mud was still caked to the wheel well. I drove back and talked to "Conner" who had helped me earlier. He apologized profusely and told me to pull around to the back, where he got out a pressure hose and cleaned all the gunk off. He didn't have to do it, as they were quite busy. After he was done, I slowly pulled out. Then I saw the some cars were getting the "The Works" for rims and tires. I asked Conner about this, and he told me to pull over and he would clean and shine the tires for free. They looked amazing when he was done. Whoever reads this (Owner) Conner deserves a raise. I would get there $20.00 a month service if I lived in the area. "Thanks Conner!"

Not open even though yelp ad says it is open. Came out of way to drive over here. Looks like it is…read moreunder renovation.

When this car wash opened last summer, it advertised a free car wash promotion, which drew me in…read more Upon arrival, I was told I could either receive a free wash that day or pay $10 for unlimited washes for approximately one week. I agreed to the $10 short-term option only. I was then asked whether I wanted to enroll in an ongoing unlimited monthly plan, which I explicitly declined. After that initial week, I did not return or use their services again. I recently discovered that I have nevertheless been charged $35 per month for the past six months. I brought this to management's attention and requested a refund. They refused, asserting that I authorized a subscription, despite their own records confirming that I have not used the service since the initial promotional period. These charges were unauthorized, and I am concerned that other customers may be experiencing similar billing practices without their knowledge.

Took their top tier plan and have to dry off practically my entire car after going thru. Was told…read morethis was normal. Cancelled the service. If I have to dry off my own car I'll opt for a better plan somewhere else.

We have used this car wash approximately a dozen times over the past year or so. We usually…read morepurchase a mid-grade wash, not the basic or the very top. I would say that it does a relatively thorough job of cleaning. They don't use a hose for prewash and I think that is probably why I spend extra time on the tires when we move to the detail lot. The detail lot always has carts with plenty of freshly cleaned, still damp towels, as well as sprays for disinfecting, glass, and interior. The vacuums have never disappointed. There is PLENTY of suction and they do a great job of getting carpets thoroughly clean. I will say that I was VERY pleased to see the mat cleaning bay was open after months of being out of service. I've included a picture of that here.

When is this place open? I was there today 10-10-25 at 11:40 and the lanes were blocked again? This…read moreis three weeks in a row that it has been closed? Why am I paying a monthly bill if I can't even use the car wash?

Bunkey's Car Washes if the Triangle are closed. It is sad to see as I really like their services…read more I went Auto Bell instead and really like their service too!

Just tried new car wash since previous owners sold & retired. Their $11.99 car wash left greasy…read moreblack spots on driver's side. After nearly 2 decades of being my go-to car wash, I was So disappointed to notice the result after getting home. Hope new guys will fix ASAP!

First time since they changed owners and I'm not one for change. You now stay in the car through…read morethe wash but when you get the full service you get out prior the interior clean. It looks like they have new tools to work on the cars which may make the cars cleaner. The woman who is the cashier explains it all. You can no longer play with Cash however tips are only accepted in cash. The young men are polite and friendly as you navigate the outdoor part as well. Thy really take their time to make sure your car is clean. You can also purchase monthly plans which is a bonus.

My entire dash was scratched up by the equipment that they used to clean it. I won't be going back.read more

These guys were absolutely AMAZING. They were incredibly professional and accommodating. I was the…read morelast car of the day for them - they didn't even start until 4:30p and they stayed until almost 8pm (without complaining once) to make sure every last little detail was covered - which is saying a lot since my car was covered in "shotgun tar." My car has never looked better! Nick was the contact person. He made it easy to schedule an appointment; he actually called when an earlier appointment date became available; they arrived promptly and on time; and he followed up with me the next day to make sure everything was good. These guys were true professionals. I would recommend them to anyone and everyone and will definitely be doing business with them again!

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

I am writing to express my deep appreciation for the exceptional service I received at Peak Auto…read more My car had been experiencing frequent engine stalls and cranking issues that occurred regardless of whether the engine was hot, cold, moving, or stationary. This became a significant safety concern when the brakes and steering failed simultaneously. Despite the OBD not registering any codes and the fuel line appearing normal, your team took on the challenge. Even though the intermittent cut-off was difficult to reproduce, your perseverance and meticulousness paid off. After two and a half days of thorough investigation, you identified the crankshaft sensor as the culprit. I am incredibly grateful that you only charged me for the repair cost, essentially donating the extensive diagnostic time and effort. My car is now running smoothly, and more importantly, I no longer worry about being stranded or losing control of the vehicle while driving it. I trust no one else with my car repairs. Thank you for your dedication and professional service.

I recently had the radiator fail on my Subaru Outback. I thought we were done for but John and the…read morestaff at Peak saved the day. One day, new radiator and oil change and AC service back on the road!!! Thank you Peak Auto I'm a solid customer!