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    Drustar Plumbing

    4.8 (24 reviews)
    Closed 7:00 am - 1:00 pm

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    Brenda P.

    I have a home warranty so for plumbing issues I try to work through them. I've had this company out to my house before from my home warranty, basically batting clean up from another plumber through the home warranty so I was pleased that he got assigned to me for such a simple job because I knew he would do it right and professionally. NOT SO MUCH!! It was a simple matter of changing out a trim kit because of a defective diverter on the spout and they no longer made the existing finish so it had to be an entire new set although he wanted to put a non-matching diverter on the existing.I wasn't having that and since it's Moen and I'm the original owner, replacements are free for life as long as. I told him that I would phone Moen and let him know when the new set came in and I did. During this phone conversation he told me that the pipe that the spout was attached to was severely bent and that he needed to go through the wall behind the shower and it was going to be an additional $180 out of my pocket, not to mention what it would cost me to put the wall and the texture and the paint back. Completely fabricated story to make $$ off me because we recently had the stall tile redone and he told me the tile guy must have done it. I guess he thought that I would never see the pipe?!? Because I wouldn't let him do this extra work that he so wanted to do he declined the contract and that just became one bad experience after the other with more plumbers which has nothing to do with this review so I'm not going into it. I wouldn't trust this company ever again and I don't suggest that you do in the first place! I do not recommend them. I can't begin to work with anyone that would lie to me. Hopefully he finds some growth out of this experience and review

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    4 months ago

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    7 years ago

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    8 years ago

    Great Service. Prompt response. Arrived early and made a quick fix at a very reasonable price. This outfit is trustworthy.

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    8 years ago

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    Ask the Community - Drustar Plumbing

    Review Highlights - Drustar Plumbing

    I wish I had known about Stanley and his wonderful company about a month ago when I had a huge leak in my kitchen.

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    Vegas Valley Plumbing

    Vegas Valley Plumbing

    4.5
    (135 reviews)

    I requested a free estimate to diagnose what I thought to be a main line clog! Within minutes, I…read morewas contacted by Vegas Valley Plumbing/Technician at my home same day!! Discovered that I had no clog but needed a toilet replaced! The job was completed within 2 hours/same day service! AMAZING service, friendly staff and great customer service! Bailey was the best and most careful, considerate when arriving to my home to diagnose and complete the job! I have never had to replace a toilet in the past so can't compare rates! The cost to complete the job with such care and efficiency was impressive beyond the haggle and time that I exhausted "shopping around!" Highly recommend! A1 customer service!

    My new washing machine couldn't be delivered because the hot/cold shutoff valves to my old…read morenonfunctioning washer were frozen in place. I was expecting to pay up to $800 to have the valves replaced, a new box, plus access panel and drywall work. I called Vegas Valley Plumbing because of their great reviews. I can't say enough good things about Nick and his assistant Dylan and I will use Vegas Valley Plumbing for all my future plumbing needs. When they arrived, Nick pulled out some tools and managed to turn the valves off in less than 5 minutes and disconnected the hoses from the old washer. When I asked how much I owed, Nick said "nothing." They could've tried to sell me "the works" but didn't. I can't tell you how pleased and relieved I was. Their kindness made my day!

    Pure Plumbing & Air

    Pure Plumbing & Air

    4.6
    (1.2k reviews)

    My husband and I have been using Pure Plumbing since the day we moved to LV in 2019. They are…read moreknowledgeable, honest, and worth every penny! We have decided to sell our home and with that comes the buyer's home inspection process. The buyer's inspector suggested that our double sinks were not up to code and required repair. To appease our buyers, I immediately called Pure Plumbing to correct the issue. Francis C. was dispatched to my home today in regard to the above matter. Turns out, the sinks are very much up to code. He took several pictures, cited plumbing code, etc. I was relieved that we did not require a repair and that Francis and Pure Plumbing was so honest with me. Francis provided me with documentation of his findings that I can keep for my records and also provide to the realtors/buyers. It has been a pleasure doing business with Pure Plumbing and I highly recommend them for all of your plumbing needs. I hear they have a top notch AC/HVAC division as well.(we never required their services for that though :) )

    To start, scheduling the appointment was easy and the office staff were attentive and professional…read more The company was running a $19 promotion for what was advertised as a coil cleaning and inspection service, which sounded like a great opportunity to have my mini-split system checked out. Unfortunately, my experience changed once the technician arrived. After discussing my concerns, only a very limited inspection was performed. The technician checked my refrigerant lines by hand and, during the process, tore part of the insulation covering the lines. The insulation was left damaged without being repaired, repositioned, or taped back together. I explained that I had recently cleaned the system myself and had been experiencing performance issues afterward. By the time of the appointment, the system had fortunately started operating normally again. Despite my concerns, the technician did not perform what I would consider a thorough inspection of either the outdoor unit or the indoor head unit. Several areas I asked about were dismissed with comments such as, "Don't worry about that, it doesn't need cleaning." When I later asked about replacement options and newer systems, the conversation quickly shifted toward sales estimates. I was quoted approximately $11,000 for a new ductless mini-split installation. While I understand labor, materials, permits, overhead, and warranties contribute to installation costs, the estimate seemed significantly higher than I expected. What confused me most was that the technician appeared far more interested in discussing replacement options than addressing the maintenance concerns I originally scheduled the appointment for. At the end of the visit, I was informed there would be a $19 charge. Assuming this was being collected before the advertised coil cleaning service was performed, I also provided a $20 tip. However, the technician then left without performing any coil cleaning service. In the end, I paid for a service call, had insulation on my system damaged, received very little troubleshooting or maintenance assistance, and never received the coil cleaning that was advertised and expected. I left the experience disappointed and feeling that my concerns were never properly addressed. Based on my experience, I cannot recommend this service.

    Lee's Air, Plumbing, & Heating

    Lee's Air, Plumbing, & Heating

    4.6
    (738 reviews)

    I had a great experience with Lee's Air, Plumbing & Heating and would highly recommend them!…read more Our AC suddenly stopped working during the Las Vegas summer, and another company told us it would be a few days before they could come out--which just isn't practical in this kind of heat. I called Lee's, and the entire process was quick and easy from start to finish. Their automated phone system was surprisingly simple to use to create an account, and I was quickly connected with a friendly representative who found an available technician within a three-hour window. Less than two hours later, Brian called to let me know he was about 15 minutes away. I also received a text with his photo and notification that he was on the way, which was a nice touch. Brian and Marco quickly diagnosed the problem, had the replacement part on hand, and got the AC up and running right away. From the time I called to having cold air again, the entire process took about three hours! This was my first time using Lee's Air, Plumbing & Heating, and I was extremely impressed with their professionalism, communication, efficiency, and customer service. Huge kudos to Brian, Marco, and the entire team for making what could have been a stressful situation so easy. I'll definitely use them again and highly recommend them to anyone in need of HVAC service.

    Holy crap. This…read morecompany will squeeze you dry every chance they get. Predatory flat-rate pricing, aggressive padding, and their workers are probably paid by commission and trained to be as charismatic as possible. Once you sign, you cannot argue down the bill. Pretty much every service they have offered and charged for is 2x the price. They do not work very fast, and do a very uninformative and sub-par job. Don't get yourself tied in with them. Go for a second opinion, or a third. Do your research and avoid large scale bureaucratic companies like this. Save your money.

    Super Service Cooling, Heating & Plumbing

    Super Service Cooling, Heating & Plumbing

    4.7
    (553 reviews)

    Another awesome service call. They came to inspect knocking and dripping noise from my A/C. Turned…read moreout to be condensation noise. They explained and showed everything to me. Professional, clean, and polite. I called earlier in the afternoon and they arrived at 5:30 pm. I HIGHLY recommend them.

    We recently noticed water stains on our ceiling and suspected there was a condensation issue with…read moreour HVAC system. We contacted Super Service Cooling and were assisted by Jessica, who was friendly, professional, and knew exactly what questions to ask to quickly schedule our service appointment. Even though we called late in the day and during a holiday, they were able to get us scheduled for the first appointment the next morning. Our technician, Jeremy, was courteous, professional, and thorough throughout the entire visit. He followed all safety and cleanliness procedures, including wearing shoe covers, and clearly explained what he was doing every step of the way and what needed to be done to resolve the issue. Jeremy also pointed out other items he observed during the service that may need attention in the future. He explained which items were more critical and the potential consequences if left unresolved. I appreciated that he provided recommendations without any pressure and emphasized that the decision was completely ours. Overall, we had a great experience with Super Service Cooling. Highly recommended for anyone needing HVAC or plumbing services

    Drustar Plumbing - plumbing - Updated July 2026

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