Used a Groupon covering 700 sq. ft. of typically used carpeted area and up to 8 stairs…read more When they got there to service our carpets, explained that they could not "clean" carpets unless we purchased "scrubbing." This placed us way over budget. They did a good job; however, I have reservations with companies that have to sell you add-on's to perform typical work. I would not use again.

The best in the business hands down!! Made my carpets and upholstery look brand new!! Also price…read morewhere affordable!

Great to do business with, In one day I had a call back from a receptionist and scheduled a time…read morefor a estimate .Measurements were taken and service options were discussed .Within a week i had a crew of three clean all the carpets move and replace the furniture They got out stains that i thought were permanent .Honest ,efficient rug cleaning without the hassle i had experienced with another local carpet cleaner I suggest this company hands down and will use them in the future

Hired Dunne for wall cleaning and they did a fantastic job, the price was so reasonable…read more Thoroughly satisfied with this company and will definitely use them again, Wonderful Job!

Absolutely loved the service I received from All Star Carpet Care. Its a small family owned…read morebusiness. Out of all the carpet/ rug cleaning services I reached out for quotes on yelp this company had the best prices and fastest turn around time. I got my 8 x 15 oriental, hand woven rug deep cleaned by them. This carpet was filthy and had bad odor when I pulled it from storage and they managed to get the stains out and remove the odor. They picked up the carpet the same day I reached out and dropped it off within the quoted 2/3 days. The other carpet cleaners that pulled up for zip code 60601 had sometimes triple the rates of they charged me and were a week to two weeks out from either coming to service me on-site or the same service of picking up and dropping off. Throughout the process they did a great job of communicating & had great customer service unlike some of the other places I reached out and inquired about rates. When you start to reach out and get quotes you will know exactly what I mean. I highly recommend this carpet cleaning service. They did their job in a very courteous and expeditious manner and have been cleaning carpets and rugs for over 23 years! Thanks Julian & Wife of All Star Carpet Cleaners!!

This was my first time using any carpet care companies in Chicago and I was very pleased with All…read moreStar - will continue to use them in the future. They answered the Yelp inquiry very quickly, and were available for a last-minute emergency clean and water removal! I panicked when a bunch of disgusting water had come up my drain in the laundry room, affecting a good amount of carpet. They went above and beyond to check for water in places that we hadn't even noticed yet - and cleaned it twice to make sure there wasn't any residual water or mold. I feel like I can walk on the carpet barefoot now with confidence, which I wouldn't have been able to say two days ago :)

We had deep rust stains on our carpet as a result of our building's fan coil's leakage. I called…read morea cleaning service and they told me I was wasting my time and the stains would never come out. They suggested a buy new carpeting. We got a bid for new carpeting but before we committed, I told my wife perhaps I should try another cleaning service. Parker and Sons was highly rated and understand why. It was a pleasure dealing with an understanding, professional organization. They reviewed the stains and said they could remove them. I was skeptical but felt their charges were far less than new carpeting. Erwin and CJ did such a great job, we had them clean all our carpets. They even rotated our area rugs so they would wear evenly. They left no messy residue and cleaned up everything very well. We will use Parker and Sons again and would highly recommend them to anyone.

When I realized that my husband was calling companies getting estimates for carpet cleaning in…read moreanticipation of hosting our first Thanksgiving, I told him I was going to call my old high school friend, Carl Parker, of Parker & Sons. My mom had used them before for her oriental rugs and was pleased with their service. Carl and I confirmed a day, and a very reasonable price. We had dark stains on the cream carpet in our family room which we were very worried about. Carl and his crew blasted them out and had the room done in no time! We were having nice conversation and didn't even get to finish before they were done and packing up. Our carpet looks great, definitely fit for company now, and we couldn't be happier!

I worked with Nick to have luxury vinyl plank flooring installed in my condo in Chicago in June…read more2025. Everything went alright, he was somewhat responsive, and the installation team did a decent job. The floor isn't completely level, and it's very noticeable in some areas. I also asked about baseboard options but never got a response. The baseboard they installed looks nice, but I found it odd that I wasn't allowed to be involved in choosing it, considering it's my home and my money. About four months later, I noticed that one of the planks had broken because the floor beneath it is uneven. It's right by the entryway, so it's very noticeable and would be an issue if I were to sell the condo. I wasn't angry because I understand that mistakes happen in construction, but I messaged Nick multiple times and never got a response. The messages were delivered, and that's how we primarily communicated. I also called the store three different times over four days and was basically told to contact Nick because they hadn't seen him. I told one employee that Nick wasn't responding and asked what I should do, to which he said, "I don't know what you should do." I don't think it was too much to ask to have my floor repaired after only four months, but I was treated like I was being needy and annoying. I suspect they'll respond with a story about how Nick never received my messages, which is obviously untrue. Even if that were the case, the store should have followed up with him and made sure he responded. Bad customer service, I regret using them. Once you've paid, you'll be ignored.

This is definitely the place to go to for all of your flooring needs! We couldn't be more pleased…read more Working with Mario and Joan was a great experience and it helps that they are extremely knowledgeable and professional. We original purchased carpeting for our entire house since it hadn't been replaced for 30 years. They were efficient and helpful with ordering samples that I could look at in the lighting of my home and were very patient since many times I could not make up my mind as we talked about different shades and padding. We were so pleased with the carpeting, that we ordered a new vinyl kitchen floor that was impeccably installed. Mario and Joan are sincerely kind people and we had a lot of fun working with them! Look no further. This is the place To go to for all your flooring needs! Thank u

Had to get carpet fixed in a hurry. They got us in asap. Very happy with the job and would…read morerecommend to anyone.

Specialize in stains, re-dyeing and odor removal. Area rugs,…read morecarpet, furniture & textiles. If you are thinking of getting a new area rug or carpet because of stains give Mathew Klujian & Sons a try first

Brought a small area rug to Nici to be cleaned. When I picked it up I was struck by the intense…read morenauseating perfumed smell. It was so strong, I had to drive home with the windows open. Realizing that I could not bring it into the house, I decided to take it back. They re-cleaned it, but it's still smells horribly. They said they'd refund the $65 dollars, however, that's nothing. In effect, they've ruined a $500 area rug. My advice would be to stay away from Nici.

Wow!! I had…read morecarpeting that was so stained that it needed to be replaced. It was an embarrassment and my wife didn't want to invite anyone over. Nici came to my house and performed a miracle. They made it look new again and it is stain free!!! If you're looking for a carpet cleaner, this company is for you!!!!

For the same 3 rooms completed by Stanley Steamer the cost was around 150.00 dollars. After…read morecoming in and measuring the same area they asked for 650.00 dollars. Rediculious

I completed a job with this company where I was told initially it would be 70 dollars than when the…read moredrives arrived they said in order to remove the stain( my dog diarrhea) it would be 120. I decided it was fine because I had friends coming in town and wanted the job be done quickly. I asked them if the rug would look more fluffy they describe no but the stain would come out. When my rug arrived today on 01/15/2025 it was matted in the center and the stain was still there. I was initially told I would get 28 dollars off and then I spoke with the manager who told me that I told the drivers my rug was matted already before which it was not. I provide a before photo of the center of my rug to show proof. I asked the drivers specifcally would it look more fluffy. My rug was never matted with a huge knot in the center. The company has decided to give me 120 dollar refund via check only instead of just sending it back to my amex card on file. I now have to pay for another rug which is 400 dollars. I wish I never cleaned the rug with the company because now I need to spend 400 dollars and they refuse to given me any money toward another rug after ruining my rug and not even cleaning the stain. The manager notified me he been running this business for 20 years and he not going go back and forth me because I told the drivers it was matted which is was not. The drivers specifically told me the rug look super clean when I explained it didn't. My rug use to be light grey now it almost brown. The driver also spent half the time asking me how I can live in apartment with such big windows rather than trying to understand they ruined my rug. I'm putting the review on google, yelp and BBB complaint. If I do not receive my check by the end of day January 22nd I will be contacting American Express to dispute the transaction as well. My boyfriend came over who seen this rug multiple times before they toke it for the "cleaning" was shocked on how disgusting the rug looked now. Update 10 minutes after review was posted: I spoke with the manager at 1:58pm after he reviewed my review. He stated if I don't remove my review he will not send me a check anymore. I said to him that I put up the review because other should know and I still have to pay for 400 dollar new rug. He explained he could give me 150 and I explained the rug is 400 dollars and 200 would be more sufficient. He notified me I was black mailing him. I explained to him that he black mailing me by trying to force me to remove a review to get a refund for an item they destroyed. He explained he not doing anything for me and that im a lil entitled something then he hung up the phone. I will be contacting American Express given manager has now clarified I will not get a refund because I refuse to remove this review. Response to company comment below. The owner stated I tried to blackmail them. I asked them to provide me my refund and if they offer additional compensation for ruining a 400 dollar rug. They said they can offer me 200 dollars and I would have to sign a legal document to never post a negative review about them and remove this review. I do not feel comfortable signing any legal documents and will be proceeding with going to American Express to have my money refund. I have documentation through text messages AS PROOF of this incase they try re comment that I tried to blackmail them which isn't true. I have attached them. The individuals that work for this company is extremely scary and they try to intimidate you as well as talk down to you. At this point, Idc for the 200 dollars they're paying for me to take down this review I want other people to be warned about this company.